Dell :: Cancel Order In-Production
FYI, I just had a hell of a time trying to cancel my order for an XPS M1330. Customer care told me that it couldn't be done, and the manager pretty much called me a liar and hung up when I said it could.
Customer care my . Anyway, I spoke with a nice guy in XPS sales and he told me to call the Cancellation Department at 1-800-247-2076, option 2 to cancel. Called them up and they canceled the order in about 2 minutes.
I just wanted to post this to help other in case they suffer the same treatment when trying to cancel!
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