Dell :: Quality Assurance...

Aug 4, 2009

The reason I have quality quoted is because I received my new studio xps 1640 and there are definitely some issues with the stuff that gets by. First of all, we'll start with the most annoying issue.

The "hinge cover", as the repair technician called it, the one where the heat vents are, the plastic grills were damaged. My laptop was obviously dropped in the production line and the scared employee quickly threw it in a box before getting in trouble.

Anyway, I instantly noticed this and dell was quick to send a new part along with a technician. There was only one problem, they send the wrong part. They sent the entire computer frame. How do you mix those two parts up? Anyway, they're coming back in two days with the "right" part and are going to fix it. The repair man was NOT careful with my laptop.

He messed up some of the screws and as dumb as some may say this sounds, it bothers the out of me. Last but certainly not least, dell put two stickers on my laptop. One that says Windows Vista, the other that says Inte Centrino 2. There is nothing wrong with the vista sticker, however, the intel sticker is NOTICEABLY crooked.

I see it every time I open my laptop and those are supposed to be badges saying "I'm proud to have this inside" but I'm embarrassed for people to see my $2,300 crooked sticker and half stripped screws. They really need to check their laptops before they go out, there is no way in hell that they missed these, they just made a conscious decision not to fix it.

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Acer :: 8920G- I Changed The Picture Quality To 3D (from Quality To Performance) ..

Mar 3, 2009

I have got some problems with my notebook.

1) I changed the picture quality to 3D (from quality to performance) after that i am not able to open my nvidia control panal.

I also updated my drivers .. didnt work

2) I am not able to play any games (big once like NFS pro) . It works very slow

3) If i put a memory card in my card reader i get a blue screen.

4) If i on my blue tooth it asks for installing drivers (every thing i have to search and intall it again and again).

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Dell :: XPS M1730 Quality

Oct 18, 2008

I'm planning on buying a gaming laptop sometime at the beginning of the year and I was wondering if I could get some insight as to the quality and performance of the XPS M1730. And also as to Dell's customer service.

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Dell :: Quality Of The Battery?

Jun 29, 2009

So im about to buy a dell studio 15 next month and im still a little concerned with the quality of the battery. My current dell inspiron 9200 battery lost its charge a year and half in. Same thing w/ my brothers Dell. Do Dell laptops still lose their ability to hold a charge that rapidly or Has Dell improved the battery?

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Dell :: E6400 LCD Quality

Dec 7, 2008

I have just bought a Latitude E6400 with base spec LCD screen and base spec graphics card. The screen is very bad for eyestrain with harsh whites at all levels of brightness and contrast, except those at which it is too dark to read. I wondered if anyone else had this same machine and could comment? I called Dell and they said it is just because I bought the base spec, and to improve the problem I would have to return the machine and buy a better one.

I have turned off all the animation effects on vista and am just using it for text with no 3D stuff at all. This does not help with the screen quality.

I am upgrading from an Inspriron 630m with the same resolution LCD screen, which was never any problem despite long hours of use daily for over 2 years.

If this is the normal level of quality with this screen, has anyone tried buying an aftermarket screen of better quality and upgrading? I am considering doing this.

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Dell :: E-Port DVI Quality?

May 12, 2010

Does anyone have experience with using the DVI connector on the Dell E-Port or E-Port Plus? I got an E-Port Plus from eBay listed as "new" and have it hooked up using the DVI connection with my new E6410 driving it (with NVidia 3100M graphics).

Black text on white background has a bit of a red glow to it that didn't happen with my older laptop/dock combo. I'm trying to figure out if it is a bad E-Port or if this is just the way the E-Port/E6410/3100M will be

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Dell :: Studio 17Build Quality

Feb 19, 2010

I have posted already on this forum asking for advice

What I would like to know is what you think of the £699 Studio 17 (from the link).

Does anyone have one who could tell me what the build quality is like and would you recommend it?.

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Dell :: Build Quality Of Studio 14z

Sep 3, 2009

anyone know hows the build quality of the Studio 14z?? Does the chassis and palm rest flex a lot?? is the palm rest really.

prone to scratches?? I know its made of plastic, and im worried that its a really cheap feeling, non durable laptop...is this the case?...

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Dell :: WLED Screen Quality

Apr 8, 2009

Recieved my Studio XPS 16 with WLED screen today...and I want to assure those that are worried...it's still beautiful.

No, I haven't seen the RGB LED screen...but I put the same Windows screen (with a large range of colors displayed) of my 1720 next to the screen on my 16...and the 16 blows it away.

I apparently had no idea what "white" really was on a laptop screen...it looks so crisp and nice. And at maximum brightness, my 1720 can't compare to the maximum brightness of the 16.

So don't be crushed if you couldn't afford or couldn't see your way into paying the extra for the RGB LED Screen..it's still a sweet looking screen.

I'm sure the RGB LED screen is probably nicer (for 250 bucks, it had well better be), but I'm FAR from unimpressed with the WLED.

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Dell :: E6410 Build Quality

May 25, 2010

BUILD QUALITY
How's the build quality on E6410 compared to Thinkpad T410? Creaks, flexing, etc? I'm almost sure this month my next purchase won't be a Thinkpad and Latitude seems to be a good choice. Our office use them.

I currently have a 6-year old T41 and 2-year old T61. I'll miss the keyboard and trackpoint but i can live with that.

OPTICAL DRIVE BAY
I have an utrabay HDD adaptor on my T42 does E6410 have the same? I can only see a travel lite module.

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Dell :: M6400 Build Quality

Sep 12, 2009

Im thinking seriously about buying a M6400 How is the build quality?

Are there many problems, because im not sure if i will be in a region where dell has decent represantatives, i need it to be stable and reliable, no repairs needed.

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Dell :: Quality Of E6400 Touchpoint

Feb 16, 2009

quality of the E6400 touchpoint for me? I never thought I'd like touchpoints, however after having used on on a Lenovo the other day I found that I much prefer them to touchpads.

How do people find it on the new Latitude series?

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Dell :: Poor Quality Plastic

Mar 20, 2010

I'm in the process of returning my system (not due to this paint issue) but due to the screen issues/dell's inability to give me a replacement [full story: The continued adventures about a boy and his laptop....

Back to this thread's topic, I have babied this thing and have never dinged this portion of the laptop on anything but the paint still seems to chip away.. does anyone else have anything like this picture?

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Dell :: What Happened To And It's Quality/choices

Oct 24, 2008

I got to build a Dell comptuer. I have almsot no choice but for ram and processor.

Every model has only one choice for GPU. Why? It use to be you could build a computer you wanted. Now if you want dedicated GPU you have to go to a Studio and pay 200 bucks more? And if you want a non-suck GPU you have to go to a XPS and pay another 200 bucks.

What happened to modability.. what happened to choice and quality at Dell?

I got to HP and i can choose to get integrated graphics or upgrade to dedicated... why did Dell move away from this? And move into ... if you want this upgrade to a new model and pay 4 times more...

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Dell :: Xps 13 Vs. E6400 Screen Quality

Aug 19, 2009

I've been considering both of these systems, but I was wondering if anyone had a bit of personal experience with the screen quality.

There are the obvious differences of size, resolution, and matte vs glossy, and the general strengths and weaknesses of both of those, but I would like to hear some impressions from someone that has had first hand experience with each.

I am going to be using the system for graphic design (student) work, some of which will go to print as well as digital photography editing. I know about color calibration and how important it is.

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Dell :: Quality And Assistance 4 Years On

Jan 10, 2010

I purchased a Dell Dimension 3100c in early 2006 at a very low price.

I know it is not a laptop but that goes without saying its still a computer.

the only issue I've ever had with the dimension was a corrupt hard drive, I contacted
Dell support and my issue was fixed within no time.

The machine still runs like the day it came out of the box and I still use it as my main workhorse, albeit with a RAM upgrade (512mb to 2GB)

I have to say, you can't really go wrong with Dell.

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Dell :: M4400 As A Workstation - Quality

Dec 16, 2008

I've been a diehard thinkpad fan for years and I'm looking to upgrade from my T60p. I love the build quality, but I've been reading too many issues with the FireGL V5700 in the new W500 series. Moreover, I've read good things about overclocking the Quadro M770 to get closer to the M1700 speeds. So I'm now looking at the Dell M4400, normally I abhor the chassis construction of Dells, but the all magnesium casing of the 4400 series looks very good.

First, coming from a thinkpad, will I be satisfied with the build quality of the Dell?

Second, I'll be primarily using autocad, rhino and 3ds Max and have a question about the effect of screen resolution on the acceleration of the viewport displays in the various programs. Normally, I'd get the highest resolution screen possible, but will there be significant performance degradation from sxga+ (1440x900) to the wuxga (1920x1280) display when using these viewport accelerated programs due to the more demanding resolution?

Third, considering that the system uses DD2 memory, will I be able to upgrade the cpu to other Core2 ES chips that you can find on ebay? It looks like these chips use pins, I haven't been keeping up to date with the new mobile intel chips, are they all pga rather than bga format now?

And finally, when can i except some sort of deal on these systems on either the Canadian or American sites? I've been seeing a lot of 30% deals on inspirons and xps systems, but not on the precisions.

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Dell :: Vostro 3300 Quality/performance?

Apr 3, 2010

Does anyone one here have one and can comment on its quality/performance?

I'm looking at the i5/310M, I'd prefer the i3/310M but that doesn't seem to be an option.

I'm hoping for 4hrs of battery, is that being to hopeful?

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Dell :: Better Build Quality: E6500 Or M4400

Sep 16, 2008

I am in the markey for either an E6400 or an M4400. I like the power of the M4400 and the looks but I have heard some stuff about the lid not being as sturdy as it looks.

Is it made of metal as the lid of the E6500 is?

Which is a more durable laptop in yor opinion?

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Dell :: Studio XPS 1645: Build Quality

Dec 4, 2009

I received my Studio XPS 1645 this Monday. My Specs:

-I7 820
-8G Ram
-128g SSD
-RGB Screen
-Blue-Ray

The machine runs beautifully and the screen is amazing but I am having what seems to be an incredible amount of build quality issues. I wanted to know if others have had the same issues and how they resolved them...

-The tech is coming for a second time to fix my screen. It came out of the box with a large scratch. The second screen has several dead pixels.

-Above the keyboard, in front of the screen, the batter (9-cell) doesn't fit flush

-The Sound is uneven. It is FAR louder coming out of the right side than the left. The settings in the control panel seem fine.

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Dell :: Studio Has Low Quality Screen Panel

Nov 5, 2008

I got my Studio 17 on Friday and have fiddled with it since then loving almost everything it has to offer. On the flip side I'm deeply disappointed by the screen.

First of all the brightness is borderline acceptable. I didn't opt for the LED backlight since I assumed the brightness would be on the same level as the HP Pavilion I owned.

With this being said I urge all of you potential buyers to choose the LED backlight option other else disappointment awaits.

But the biggest dismay is the quality of the screen, it's so disastrous that I can't enjoy watching any movies on my laptop. My Pvilion has absolutely extraordinary image reproduction, the screen quality was second to none while the Dell has a screen I would expect to see on an Acer. It's pale, contrast isn't good enough and colours don't look alive and vibrant. I'm glad that I bought a Sony V4000 32 inch TV two weeks ago which is what I use as a display, and it's light years ahead of the Studio in image qualitly.

More over there is a horrendous leakage of light on the lower part of the screen making the taskbar and the blacks look pale. Lastly the viewing angle is embarassing, the screen has to be tilted in a certain angle or else the image looks terrible. My HP looks spotless from pretty much any angle and the same applies to the Sony TV as well. I'm very disappointed by this, especially when dell equip their laptops with Bluray which isn't justified on such a screen. I feel that they are making the standard screen sub par on purpose so that people are forced to opt for the more expensive options.

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Dell :: Studio 1535 Camera Quality

Apr 27, 2009

I and my friend had little Skype video chat.

He owns Inspiron I guess 1525 and I have Studio 1535.

We did some test and his camera quality was perfect, but min e was horrible.

It really amaze me and here are the screen shots from his and mine camera.

I'm with Vista x64 SP 2 - for some reason Vista just don't want to work with Creative Drivers and freeze my skype and camera is was lunched.This is due to some bug in SP 2, with SP 1 was compatible with Dell Drivers.

So I'm with standard Vista driver.

My friend is on Windows XP and He told me - He is with drivers from Del's web or something like it.

Is this normal?

the difference is like day and night as you wil l note.

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Dell :: Looking At M1530- Heat And Screen Quality

Aug 11, 2008

I'm looking to buy a M1530 with the 8600M GT. I'm concerned about heat issues as the machine will be mostly used in Thailand in a non airconditioned room, often 90-100 fahrenheit. I don't do much gaming at all, so the vid card won't be running maxxed out or overclocked at all, i just want a decent 3D card for CAD and modeling. I also intend to use it with the 9-cell all the time which will help to keep it elevated a bit.

I was disturbed to hear the the GPUs can't be swapped out like some of the 17" Dells, so i'm not to keen on purchasing a laptop with known heat issues and taking it too a hot climate, especially since Dell will not be able to later swap out the video if they get a cooler running card. The 7800 go died in my E1705 just 14 months after use. Am i heading down a foolish path by considering this laptop for a hot climate?

Also, i'm a bit torn between the non-LED WUXGA screen and the 1440x900 LED screen. I loved the WUXGA screen on my E1705, but it later developed some fugly dark areas. Also the idea of LED seems nice. OTOH, I don't mind the ultra high DPI that will be an outcome of using WUXGA at just 15.4", i'm happy bumping up the font sizes to compensate.

Has anyone been able to compare the screens side-by-side? Why can't dell just give me LED lighting and WUXGA resolution...

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Dell :: M1530- Heat And Screen Quality

Aug 11, 2008

I'm looking to buy a M1530 with the 8600M GT. I'm concerned about heat issues as the machine will be mostly used in Thailand in a non airconditioned room, often 90-100 fahrenheit. I don't do much gaming at all, so the vid card won't be running maxxed out or overclocked at all, i just want a decent 3D card for CAD and modeling. I also intend to use it with the 9-cell all the time which will help to keep it elevated a bit.

I was disturbed to hear the the GPUs can't be swapped out like some of the 17" Dells, so i'm not to keen on purchasing a laptop with known heat issues and taking it too a hot climate, especially since Dell will not be able to later swap out the video if they get a cooler running card. The 7800 go died in my E1705 just 14 months after use. Am i heading down a foolish path by considering this laptop for a hot climate?

Also, i'm a bit torn between the non-LED WUXGA screen and the 1440x900 LED screen. I loved the WUXGA screen on my E1705, but it later developed some fugly dark areas. Also the idea of LED seems nice. OTOH, I don't mind the ultra high DPI that will be an outcome of using WUXGA at just 15.4", i'm happy bumping up the font sizes to compensate.

Has anyone been able to compare the screens side-by-side? Why can't dell just give me LED lighting and WUXGA resolution...

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Dell :: XPS 1530 Screens Being Poor Quality?

Feb 11, 2009

I know when we first got our's we read about the grainy LG Screens and worked hard to avoid it.

Now we are looking to get a replacement system. Has this issue been resolved? Or do we still need to be on the look-out for those bad screens and make a special request not to have the LG ones

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Dell :: M1530 Sound Quality N Quantity

Aug 29, 2009

any one has bin able to raise his sound quality on his dell xps m1530

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Dell :: Studio 1555 Screen Quality

Oct 16, 2009

My sister's computer inspiron 1420 got replaced with a dell studio 1555 after excessive blue screen of deaths and plagued bios problems that she keeps going thru.

I noticed on the dell studio 1555 i see sparkles stars of various colors in certain viewing angles. I remember my old dell e1705 was plagued with this problem also and was eventually replaced with another screen that no longer had those speckles.

Cause of these speckles or sparkles that i see on certain viewing angles the screen is impossible to look at in certain angles.

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Dell :: E6400 Worth To Buy Base On The Quality?

Jan 25, 2009

i'm going to buy one is it worth to buy base on the quality?

dell Latitude E6400 $1,663
* • Intel® Core™ 2 Duo P8600 (2.40GHz, 3M L2 Cache, 1066MHz FSB)
* • Genuine Windows Vista® Business 64-BIT SP1, With media
* • 3 Year Limited Warranty and 3 Year Mail-in Service
* • 14.1" UltraSharp™ WXGA+ (1440x900) LED Display - Brush Metal Black
* • NVIDIA Quadro NVS 160M With Express Card
* • 4.0GB, DDR2-800 SDRAM, 2 DIMMS
* • Internal English Backlit Keyboard
* • No Intel® vPro™ Secure Advanced Hardware Enabled Systems Management
* • Integrated Webcam with digital microphone
* • 250GB Hard Drive, 7200RPM with Free Fall Sensor
* • 8X DVD+/-RW w/Roxio and Cyberlink PowerDVD™
* • Intel® WiFi Link 5300 802.11a/g/n Draft Mini Card
* • Dell Wireless® 370 Bluetooth Module
* • No Modem

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Dell :: In Term Of Quality : Studio 15 Or New Inspiron 15

Mar 24, 2009

=I'm from Canada and I'm about ready to buy one of these laptop but I'm interested in knowing which laptop between the New Inspiron 15 and the Studio 15 has the better build quality, which one is less likely to eventually fail ? I've read a few topic concerning the Studio, seems like there's some failure here and there but it's tough to tell for the New Inspiron 15, doesn't seem like there's alot of people who have it.

But basically, is it worth spending the extra 100$ to get the Studio even though they have the exact same configuration ?

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Dell :: XPS And Inspiron Build Quality Comparison

Jan 19, 2009

How would the build quality compare with both of these notebooks?

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