HP/Compaq :: Brand New HDX18t With Bad Hinge Panel
Sep 12, 2009
I just received my HDX18t yesterday and noticed that the upper and lower hinge cover does not fit together. In fact it looks like the factory pried it back open - look at attached photo. I called the HDX support line who transferred my to sales who transferred me back to the HDX support line just to find out that I have to send in my laptop to get it fixed in stead of them just sending me the part. The problem is only cosmetic so I don't want to have to send my new computer away for several weeks! Has anyone had a similar experience? Do you think if I talk to the right person at HP they'll just send me the part?
I am starting this thread, because there was good information over in the 18 owner's lounge, but at 550 pages deep, it's hard to find. I'm going to organize this by putting the dedicating the next 4 posts to specific information and updating as often as I can. I will not be going into detail outside of XP Pro 32 and 64 bit varieties, and I only did a 64 bit section as a courtesy, since I have no reason to use 64 bit with anything i am doing. If information, such as drivers, applies, it will be listed. My configuration is the 1020us model, with no TV Tuner, or SSD drive, so I will have no first hand knowledge about them, but will be relaying anything I find.
AS I SAID MY CONFIGURATION MAY BE DIFFERENT THAN YOURS SO WHEN I MENTION DEVICES BELOW - YOURS MAY BE DIFFERENT
For the record, I am no guru. I am just someone who was fed up with Vista, and had to use XP to run certain applications. As such, I will need and welcome the help of any of those out there who come up with a better way. No one person can accomplish this, and it is a community effort..............
Came close to buy a laptop from Xoticpc.com...I'd say I came real close.
What finally made me go with the HDX was the deal I got. The price was great (30% off) and it had all I wanted. So in the end, the deal was so good I just couldn't pass it up and now I'm just waiting for it to arrive at the end of the month.
Here's what I got:
HP HDX18t Premium Series Notebook PC * Windows Vista Ultimate with Service Pack 1 (64-bit) with DVD media * Intel Core2 Duo Processor T9900 (3.06 GHz, 6 MB L2 Cache, 1066MHz FSB) * 8GB DDR3 System Memory (2 Dimm) - For 1GB Nvidia GeForce GT 130M........
Im thinking on buying a new HDX18t with a quad core extreme processor. Is it possible to configure these units with XP? HP seems to offer only native Vista Drivers though I thinki as long as all hardware is probably identified it can be possible to find all the necessary drivers for XP.
the Intel T9900 is 3.06Ghz, and not 2.93 Ghz, the 2.96Ghz is the T9800. Obviously the mistake can be that it is infact the T9900 and they had the Ghz wrong, of they mean to say T9800.
I will be adding to this regularly - please message me with anything and everything you would think would be helpful for others
I created this thread to be a one stop source for all the helpful information we have collected in over 500 pages of the owners lounge. Hopefully, I can keep it to one main page.
The order is as follows.
1. Introduction 2. General Information & Hardware Options 3. Operating Systems - XP, Fresh Vista, Windows 7 4. Software 5. Accessories & Recommendations 6. Basic Modifications 7. Advanced Modifications 8. Photo Gallery 9. Misc
HP recently added the QX9300 CPU to the list of processors for the HDX18T Notebook. My question is, will HP Include the Intel Extreme Tuning Utility with the notebook? The Intel XTU will allow you to overclock the QX9300 Extreme processor... it would be stupid to pay so much money for the cpu without being able to overclock it... Intel claims that the utility will ship with OEM systems?
My computer is couple week old HP HDX18t. When the logon for windows Vista ultimate 64 pops up, part of the screen goes black. From the left hand side of my screen black streaks come about half way across the screen. Its almost as if my computer were turned on its left side and someone drew a line graph that was filled in black beneath the line. (best way I can describe it) It only lasts a second, then goes away. I don't seem to have any other graphics problems.
I have a HP HDX18t w/ Windows 7 Home Premium and the Nvidia GeForce GT 130M video card. I'm trying to hook up a Dell 30" LCD monitor with a native resolution of 2560x1600 via the HDMI output using a HDMI to DVI cable. Doing so, the system will only allow the external Dell a max resolution of 1280x800 while the HDX screen stays at 1920x1080. The 1280x800 look really bad. I want to use its native resolution of 2560x1600 or atleast the 1920x1080. When I use VGA output, nothing shows up on 30" (blank black screen).
Using my 24" Dell, I can get 1920x1080 either via the VGA or HDMI (to DVI) fine. Based on my research it seems to be a limitation of the Nvidia GeForce GT 130M because it just doesn't allow that high a resolution (i.e. no dual-link DVI capabilitiy). Is this true? Or am doing something wrong?
Is there any solution in using a 30" monitor with the HP HDX18t? Will one of those Matrox DualHead2Go devices work to run the 30" and 24 inch monitor simultaneous at 1920x1200. I'll be fine with that. My wife is firm in using the 30" monitor we have. Is this a loss cause and I have to get another laptop that will support a 30" external monitor? If so, any advice on which one.
I am having trouble playing bluray discs on my HDX18T. The result is the same whether I'm on Vista64 or Win7-64. I would put in a disc and it would launch the HP DVD player. When navigating through the disc menu, the entire computer would freeze at random spots and there's nothing I can do but hold the power button to brute-force a reboot.
Can anyone confirm if that the correct product code for my Original Quote which stated "17 inch Wide Screen WUXGA RGB-LED LCD for M6400 (320-7312)"..
i'm guessing that its the RGB backlit display i'm expecting. its NOT the covet model.. and I didn't go with the E2E because I wanted more of a matte display..
My other question is:.. is it just me or does the LCD Housing seems to be very flimsy and has lots of flex when lifted from the corners..
I am selling a VERY, VERY Brand New DV6t Quad Edition Core i7-720QM. The notebook has only been opened and turned on to ensure everything is working. This is a CTO (Customized to order) from HP. This is NOT a refurbished notebook. It is very, very Brand New.
Specifications I've listed below.
I also just recieved this notebook from FED-EX last Wednesday, February 24th 2010. Notebook also comes with a 2 Year Accidental Damage Protection Warranty (Began on 02/24/10 - Expires on 02/24/2012)
My Reason for selling: The standard 1366x768 resolution in every notebook (including this one) is just way too low for me. I am accustomed to using a 1920x1080P resolution. I am simply selling it to buy a notebook with a 1080P resolution.
I recently had an HDX16 and tried out a DM3, but ended up returning the DM3 because I simply wanted a bigger and more powerful setup. Well, I had gone through 3 previous HDX16s because of various issues. Now I get one of the last ones they made (I got it about a week ago but was out of town for Thanksgiving.) Anyways, there's a huge crack in the plastic on the long roundish bar that connects the screen to the laptop. I don't know what to do. I can call, but they can't even send out another replacement, as the 16 doesn't exist anymore. To me the DV6/7/8 series isn't even comparable in my mind. What does everyone think I should do? I get the feeling they'll offer me say $50 which isn't worth the crack. I mean to me $200 is about where I'd say I'd be okay. But even then, I'll use it every day and think of the crack.....
I have this laptop dv7-1110eg ... with Ultimate 64bit
I installed all drivers, but even with the Windows Genuine (Home Premium) the sensor panel (touch panel, fingerprint panel, volumen and multimedia control,.. sorry, i don't have clear of real name) Does not work, operates at half, because if the active volume is reflected in the panel ... like the wireless network
Been looking for some pictures comparing the different display panels HP offers with the Envy 15, but I haven't found much.
So I'll just ask those who own it; is there a quality difference in the 720P and 1080P display panels?
For gaming, lower native resolution would be optimal (performance/quality), but if the low-res panels are crap I'd get a full HD display, turn the resolution down and suffer some downscaling side-effects rather than playing with a crap native resolution..
i just found this forum and it seems like you guys could help me answer this question. i have a dv2000 laptop i bought about 2 years ago and the screen has started to mess up. essentially it has two problems.
1. there is always a vertical line about a pixel thick that stays a yellow color. no matter what is on the screen, the line is always yellow. if i bend the display panel a bit it disappears but comes back as soon as i let go.
2. when i open and close the laptop to adjust the screen angle, the screen starts flickering with these white lines. i have to keep messing around with the screen (moving it back and forth) for it to come back to normal. im not sure if a cable is loose or maybe broken.
im assuming that i need to replace the entire display panel but im not sure if i can get away with just buying the lcd screen and replacing it. i can probably get rid of the yellow line on the screen but i think the flickering is caused by something else. could it be a loose cable that i just need to fix?
I have an XPS m1330 and it's cool but I dont like it because the hinge is naturally too loose so when I use it with my always-on carry case the screen just falls down and closes the lid when I'm lying on my bed due to gravity.
I also have a 1520 and the hinge is so stiff its awesome! You really need force to close it which is what I like!
Well I'm thinking of getting the XPS 16 and it looks like the same hinge design of the m1330 so I just want to know for those people who own the XPS 16 if the hinge is easily closed or not because if it is then I cant buy it.
I have a 5920g computer which I adore, sadly we always hurt the ones we love, I dropped it and broke the right hinge, because of that the plastic frame of the monitor ripped 2. It still works perfectly fine, but its annoying as hell to watch my lappy like this all the time. I called acer, and found a provider who can repair it for 400 dlrs (I payed 1000 dlrs for the lap) so well, its seem outrageous to me paying 40% of the total price for a hinge replace.
Anyway, I found the hinge and the other parts on Ebay singapore, for less tan 100 dlrs. So, heres my question, does anyone know how hard is it to replace this parts, I am a mildy medium kinda handy guy, with some hardware skills. So anyone know if this is hard, is there a guide around that can show me the process, or should I just pay the 400 dlrs and get this thing done.
Our Acer 5920 is less than a year old, but not by much so I gotta make a decision soon. I'm hoping to get some help from you folks.
There's a little crack in the frame surrounding the LCD screen. I attached an image.
This laptop has seen very limited use. I use a strong, well padded case when transporting.
I called Acer. A gal said I can send it to them, they'll make a determination whether it's covered or not, if not they'll call me and tell me how much it'd cost to fix, etc.
I'm not thrilled about sending it to Temple, Texas. Besides, what are the chances Acer will do the right thing and fix it?
Has anyone seen this kind of damage?
whether it's mostly cosmetic? I'm assuming the plastic shell doesn't actually do much, and that there's a metal hinge underneath that does most of the real work, but I can't tell for sure and have never taken apart a laptop.
my 1640 has a bit of a loose left hinge. I've read that a few others have had this problem as well. It's more of an aesthetic thing than functional, but it's worn on me, and I want to know if it's something I should be concerned about.
So, I set about contacting Dell via email. Turns out, my hardware support warranty has expired. Now, this is interesting, because I ordered it on 3/22/09, and received it 4/2/09. I have 353 days left of next-day business service, and 353 days of Premium XPS Technical Support (if that's what the P stands for on the warranty status).
I can't figure out how to contact this XPS Technical support...and, according to the website, I couldn't unless I ponied up some cash, anyway.
