HP Pavilion G6-2123us :: Whole Touchpad Is Unresponsive
Dec 10, 2014
I'm running Windows 8.1 on a Pavilion g6-2123us I purchased in 2012. For quite a while now I've had some annoying problems with my touchpad. And it's been getting more and more common as time continues. When these events happen, the whole touchpad is unresponsive, including the on/off buttion, as if the device had been simply unplugged. I have tried a wide variety of things to fix it including uninstalling and reinstalling the drivers multiple times using the most up-to-date drivers from both the HP and Synaptics websites.I have gone to the "mouse properties" in control panel and used the reset devices which worked quite well. Some times, just putting the computer to sleep for a short period of time will do the job too. However, as time continues, these things work less and less. Could it just be an internal hardware issue with a loose connection? Or, just an overtired device? I've replaced and updated the drivers multiple times, so I know that option wont do the job.
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Sep 23, 2009
I sorted my 5315's battery problem (it was the AC adapter), only to find that now the touchpad is quite unresponsive. It won't move smoothly, constantly stopping and starting.
I've played with all the settings I can find, and installed the latest Synaptics XP driver, but Windows seems to see it as a "PS/2 port pointing device" - the laptop doesn't have a PS/2 port, so this is obviously incorrect.
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May 22, 2009
I have a brand new Dell Insprion 1545. Everything has been good on it, and then all the sudden today the touchpad became totally unresponsive.
The pointer doesn't move AT ALL when the touchpad is touched. Luckily, I have a USB mouse, but having to use it kind of takes away the portability.
but it's entirely possible that I made some sort of stupid error or changed some setting to make the touchpad unresponsive.
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Mar 18, 2013
I have brand new XPS 12 and when using the laptop touch-pad it frequently stop responding for 1-2 seconds and I tried the followed :
1. upgrading Bios.
2. re-installing A04 driver of the thouchpad.
3. installing A03.
4. removing Driver completely and install again A04.
5. disable all gestures on the settings.
nothing seem to work!!!
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Jan 23, 2015
I recently bought this 2-in-1 and I love it but when using the keypad the cursor freezes temporarily in between actions so I have to resort to touch to continue. There's a lag of a few seconds (10) that is frustrating when I want to use the device as a laptop. The touchpad becomes unresponsive and I have to wait or use touch to continue...
Can this be altered in Settings or is it a bug?
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Feb 9, 2013
The touchpad on my Dell Inspiron N5110 is behaving strangely sometimes: suddenly it becomes unresponsive, cursor moves, but very hard, and after some time it just comes back to normal state.
I'm unsure whether this is the driver problem or a hardware problem. I'm using Windows 7 Professional x64.
My driver is up to date, it was downloaded from official site, but however I can't get my touchpad to work correctly consistently.
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Sep 13, 2014
Having problems with the cursor, I have tried various Drivers but to no avail, so i replaced the Palmrest and the problem still exists, The bios recognises the Touchpad, can't figure out were the problem is coming from.
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Dec 21, 2013
My Pavilion TS 14 Sleekbook running Windows 8 did two updates today that required restart for both. I don't know what the updates were, I have it set to autoload important updates. When I tried to "flip" my lock screen to enter my password to open, the screen did nothing but show energy waves around my fingertip. Used the keyboard to open to password page. Tried to pull up touch screen keyboard, nothing. Used regular keyboard to type in password and then the touchscreen works fine.
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Nov 6, 2014
My Lenovo touchpad is unresponsive after an update by avast that requires a reboot. I have no way to log in at this point. Is there a way around this? How do I fix it?
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Sep 29, 2014
I recently upgraded to Windows 8.1 from 8, and it will start up to the main desktop but has a constant loading hourglass running, and cannot click on anything, no icons responsive, only ctrl/all delete. It did say my amd graphics driver couldn't be found. My screen also blinks blue and back to desktop like it is possessed.
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Aug 8, 2014
Recently, the sound has become unrepsonsive and the speakers will not play any sound on my laptop unless I restart it every time I use it after it has gone to sleep.
Also, the orange button on the mute button does not light up when the speakers are not working.
Model: 15-n019sa
Product: F1X71EA#ABU
The audio driver is up to date
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Aug 20, 2014
I have an HP Pavillion G7 and the touchpad on/off stopped working after I uninstalled some programe that the previous owner had installed. Is there a programe that I might have uninstalled that would cause this?
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Mar 23, 2009
I have a HP Pavilion DV2000.
I think Touchpad button worn out!!
When I click on left button (touch pad) on the laptop, it is not responding but I have to press it quite hard then it will response. it is really annoying..
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Sep 1, 2013
My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bit
Date of Purchase: 24 Aug. 2013
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Aug 26, 2014
My HP pavilion DV6-3079TX Touchpad not working . I have opened the laptop and checked if any cable is loose or not conneced ,so I pulled it out and inserted properly and tried again .but it doesn't show any sensitivity .checked the driver also in the device manager where it shows as synaptics PS/2 port Touchpad and says the device is working properly and driver also up to date.
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Nov 22, 2014
My touchpad tends to be sticky in operation. When left clicking - it stays down and makes it difficult when scrolling. Can I lubricate it ? Only four months old.
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Jun 18, 2014
I Have HP Pavilion 15-n003tx Notebook PC (ENERGY STAR touchpad is not working properly when i tried to zoom in or out then it doesnot occurs i have all latest drivers installed ...
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Oct 16, 2008
I recently bought an Acer Aspire 5720-4516 and started having some problems with it. I just fixed the Wireless connection problem thanks to a fellow member's suggestion ( the card was out of place), so now I'm going to address the camera problem.
Calling the Acer company, they gave me a bunch of useless information, albeit very politely, and led me in a wild goose chase. Not only that, but the drivers they had in their US page were slightly all over the place. But I digress, the camera was working fine for a few weeks after I bought the laptop, then just as easily, it wasn't opening up as it should. I downloaded drivers like crazy, and still nothing happens. The Acer Crystal Eye program opens and the 'booth' like setup is fine just as it was originally, but the space where the image is doesn't show up. After a few more tries of trying to access the program, it would just not load and it would tell me to search for the latest drivers once more. I would download the latest ones and still nothing.
I wonder if other people have had the same complications as me. Anyone have any suggestions? How can I check if the device is actually active in my computer, because I've tried looking for a way to tell and nothing comes up.
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Mar 29, 2014
I am using HP Pavilion G6 notebook with product number LR774PA#ACJ .Neither the touchpad lock is working nor the click functionality of the toucpad. Though I am able to scroll using toucpad.I tried to uninstall an d reinstalling driver for the touchpad.Every tym I restrats my laptop I have to uninstalll driver an d restart my laptop again for proper functioning of the touchpad.
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May 14, 2014
I have a HP pavilion touchsmart sleekbook 14-b133tx laptop running windows 8 and is still in warranty because of a faulty touchscreen. A few days ago my touchpad is not working properly. when i tap the touchpad it does a richt click and when i move my finger in resizes my icons. I look at device manager at it says that the device is working properly.
The touchpad works normally after booting but stops after a few minutes along with the keyboard (i am using the touchscreen as i type this). When i go to the mouse settings there is an error "cannot connect to synaptics pointing device driver" it prompted me to uninstall so i did but the driver won't uninstall. I tried to uninstall it on device manager then rebooted my pc then reinstalled it again but the problem is still present.
Now the touchpad is not working at all and the keyboard stops a few minutes to hours after logging into windows ang fixes itself when i reboot my pc but stops working again after some time. In the device manager there is now an error in the touchpad "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I already did a hard reset, the sfc/scannow, a system restore, and I already used system recovery to revert back to its factory settings but the touchpad is still not working (still error code 24) and the keyboard still stops responding after a few minutes.
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Aug 19, 2014
The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.
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Dec 4, 2014
I have an HP Pavilion 14-b130sa, running windows 8. Last night I switched my laptop off after using it all day for writing an essay, when I then turned the laptop back on about 3 hours later, I could no longer scroll using the touchpad. My laptop won't let me run or look at the synaptics 7.5 drivers or any of the files, as it just says they cannot be found.
I have tried re-installing the drivers, but this does not seemed to have worked.
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Jan 19, 2013
HP Pavilion dv7 laptop which came loaded with Windows 7, I upgraded it to Windows 8 but now the Touch Pad scrolling is not working.
I have tried;
updating the driverreinstalled original drivertroubleshoot compatibility on the originaltried a battery remove / hold power button option These have not fixed my scroll at all. No other gestures are working either... The Synaptics pointing devide driver is installed at this time.
The only thing I CAN DO is point-and-click on by touchpad.
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Jun 9, 2014
I have followed advice on changing settings on the mousepad in the control panel, in my settings it shows I have enabled (ticked) all of 2 finger scrolling vertical and horizontal and one finger scrolling vertical and horizontal, and have clicked apply, however the touchpad still won't let me scroll on pages. All i can use the touchpad for is to click and moe the pointer around the page. It used to work until recently and I only bought the laptop in January. This is very frustrating as i bought the laptop for study use as an open uni student I have to read a lot of journals so thesudden lack of non scrolling is extremely awkward.
I have tried the changing of settings (once I found the control panel) already so how to get this to work again.
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Jun 17, 2009
recently I was using my XPS 1530 under normal circumstances when out of nowhere it started to become unresponsive and internet explorer froze. I had to manually turn off the power and then restarted. The laptop installed some Windows updates and I figured all would be well.
Well, I was wrong. Ever since then my laptop is extremely slow and programs such as internet explorer refuse to start. The problem is worse when my wireless card is active. For some reason all my restore points are gone as well. I dont know if I picked up a virus or if my HDD is starting to die. Most frustrating is the fact that I can't run any diagnostics without the laptop freezing or becoming horribly slow.
So, my problem is I dont even know where to start on how to fix this. My last resort would be to re-format my HDD and see if that fixes it but I dont want to do anything that drastic yet. Any ideas would be helpful seeing as I dont feel like dealing with Dell support yet.
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Jan 15, 2009
my track pad on my M1530. I have sometime when I will run my finger across the track pad but the cursor with not move. It will jitter a little bit but will do nothing else. Then after a couple seconds, and sometime a hit on the palm rest, it will work again. It has happened probably the whole time I have had the laptop( 7 months), and now it seems to be occurring more frequently. Also, for the whole time I have had the laptop, the track pad will not always register a tap on it as a click, it just sits there like I did nothing. I know that could be a setting, but I have messed with them the best I can and it has changed nothing. Do you think this could be a driver issue, I have updated the driver since I got the laptop, or could it be bad hardware that came with the laptop. I have a complete care warranty, so they would probably replace it no problem, and I am already going to have the motherboard replaced because of a broken clip on the Ethernet port.
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Jan 4, 2015
I have just purchased the Acer Aspire ES1-512 laptop from Tesco, the laptop will be used for college assignments so will involve a lot of typing. The keys are fine apart from the space bar which is pretty much hit and miss, press the centre of the space bar it works fine, but when pressing the edges or near to the bottom of the space bar and it only works some times and others it doesn't work at all. This means going back and having to put in the missing spaces on documents which is pretty time consuming.
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Apr 13, 2014
I've succeeded in installing Windows 7 Home Premium 64-bit on my HP Pavilion 15-n228us.how to adjust any settings on the touch pad / track pad, however. It's overly sensitive right now and interferes with typing.I assume I'm missing a driver that will enable me to control it?
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May 14, 2010
Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.
I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.
Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?
*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.
happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.
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