Lenovo X / Helix Tablet :: Rear Camera Picture Malformed But Video Is Fine

Apr 19, 2014

I've just purchased Helix 3702-3LO (i7, 8GB, 128GB, Win8Pro 64bits upgraded to 8.1) and today found some problem. Pictures taken by rear camera are malformed. The picture looks like: [URL] ....

But at the same time video taken by the camera is perfect. So how do you think, is it software or hardware problem?

I've already tried refresh drivers, update what was possible to update, but still no imrovement, I still want avoid sending the computer to the service. It looks like some part of the image (bottom) is paste in the middle. Looks like codecs problem??? 

But now I'm not sure if it is only software problem or may be some how hardware (video is recorded is fine)..

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Lenovo X / Helix Tablet :: Rear Camera Putting Stripes In Picture

Apr 29, 2013

Rear camera is putting  a stripe in pictures. 
Works fine for video, preview of still photos perfect.Take the picture and as the photos "swooshes" to the left, you see that the saved image has a stripe about a third of the way up.  For some reason, the saved image is copying the bottom 5% or so of the image, and "pasting" that slightly offset into the bottom third of the photo.
Taking a PrtSc copies a perfct image into the clipboard, (includes camera icons).
Changing image aspect, disablig Camera Plus does nothing.
At least three other people posted on a Microsoft page about this, seems to have arrived with 8.1 upgrade.
Tried uninstalling and reinstalling both drivers, no joy?

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Lenovo X / Helix Tablet :: ThinkPad Rear Camera Very Slow

Sep 6, 2009

I have the thinkpad helix for two months.  The front facing camera works fine, but rear facing camera is very slow: focus slow, and if move the camera a little, picture refreshes very very slow.
I thought this was the problem of driver, so I updated to the latest driver yesterday. However, the problem is still there.
This makes the camera useless.

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Lenovo X / Helix Tablet :: Completely Stuck And Camera On After Screen Saver

Apr 26, 2013

Sometimes when I leave my Helix alone the screen saver kick in. When I try to use the Laptop again after a while, it has turned on the (back) camera and the camera app is completely stuck. No swipe, no Alt-F4 or Alt tab can get it out of there. I have to hold the powerbutton down for a hard-power off.
Seems to me this is a software problem. I tried to install the new Settings app this morning. (this refreshes the camera sw and other drivers) but no improvements. Same problem remains.

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Lenovo X / Helix Tablet :: Will X200 Tablet Run VS2013 And Windows 8.1 Well?

Sep 9, 2014

I want to get a x200 tablet (7453-AH3) just for programming classes, but wonder whether x200 will run VS2013 with win8.1 well, such as response speed, smooth or not, a lot lags or not, etc.. Also, will OneNote work well on it?
If I put a SSD in, will that make it better? If not, is that possible to upgrade X200 tablet motherboard & CPU to make it better?

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Lenovo X / Helix Tablet :: Cursor Moves When In Tablet Mode (screen Touching Pointing Stick On X220T)

Jun 12, 2011

When I put my X220T in tablet mode, the screen moves just enough to move the pointing stick in the middle of the keyboard to cause the cursor to move. I can't rest my hand on the screen without causing the cursor to move all the way accross the screen.
Am I missing a driver that would disable the nub when the screen is turned over it, or is this a design oversight? I've got the latest BIOS.

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Lenovo X / Helix Tablet :: Cannot Run XP Mode

May 9, 2008

I just intalled a new disk that is running quite well, except that I cannot run xpmode.  I get the warning that I need to alter the bios, but not setting exists on the chip to alter it for virtualization.  Why could it run before on the same chip, but no longer.  Is there a workaround.  Is there a way to copy the settings from the old hard drive?  I suspect not, but I am sometimes an optimist.

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Lenovo X / Helix Tablet :: Function Key Always Pressed

Jan 10, 2014

My function key is always on so that I have to press it when I want it to be off. An example of this would be that I have to hit Fn+Alt+F4 if I want to close a window. I believe this has to do with me downloading a BIOS update for Windows 8 but I cannot find how to disable it.

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Lenovo X / Helix Tablet :: RapidStart Disables Itself

Jul 4, 2014

I have a lenovo Helix on Windows 8.1 x64.
I have created the special 8gb partition. I have installed RapidStart drivers app and enabled RapidStart. At first it works - i put helix to sleep, and i can see after some time that the led stops flashing so the tablet goes to hibernation. However, after lying some time it wakes up again, and stays in sleep mode, and not hibernated mode, and thus, eventually runs out of battery.

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Lenovo X / Helix Tablet :: ThinkPad With No LCD Backlight

Oct 4, 2014

I am having a problem with a ThinkPad Helix and was looking for some advice on the troubleshooting process. The tablet was dropped and it suffered some damage. When I received the tablet I noticed that it still powered on but there was no video. Upon closer inspection, I noticed that the monitor is still displaying video but it is very dim. When I shine a flashlight to the monitor I can see the windows logon screen and the touch panel recognizes me tapping the screen.
The first thing that I tried was replacing the cables that connect the monitor to the motherboard as some of them looked like they had forcefully been removed. This had no effect on the issue as the monitor was still very dim when I powered it on.
I thought that the monitor was the problem and decided to replace the entire screen assembly. I was able to get another monitor that matched the part number of mine and swapped it with the old one. When I turned it on after swapping the monitor I stil the had a very dim screen. If it wasn't the monitor or the cables that connect the monitor to the motherboard then the only thing that was left was the motherboard.
Again, I found a replacement motherboard for the unit and swapped it. When I powered it on I still had the same issue as before, very dim video. It doesn't look like the thinkpad helix has an lcd inverter or I would have tried replacing that first.

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Lenovo X / Helix Tablet :: Fan Error On X201

Jun 4, 2013

When I start my X201 Tablet, I always get a Fan error message.
I used compressed air - then it worked for a couple of days, but not anymore.
When I take of the keyboard, I see that the fan is starting to spin, but suddendly stops right before the error message.
Should I replace the fan, or might it be a problem with the motherboard - and how am I then able to fix it?

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Lenovo X / Helix Tablet :: Only Works With External Power

Nov 4, 2013

Just received my Helix and I have some issue, one of the biggest issue so far is that it will only power up and stay on with external power, when I dock it it works fine, if I undock it it will shut down, if I plug the power cord to the tablet it will power on but as soon as I remove the power cord it will shut down, I have checked and the batteries are 100% charged....

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Lenovo X / Helix Tablet :: Download Restore Disk?

Aug 12, 2014

I have a lenovo helix, and the factory restore on it, does not work with the bios key. it keeps telling me its invalid.  I have  a feeling the restore partition on this computer is not the correct one.how to get a copy of a lenovo helix restore disk?

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Lenovo X / Helix Tablet :: How To Use F-keys And Leave End-key To Be End And Not Insert

May 4, 2013

On the Thinkpad Helix how to use the F-keys and leave the End-key to be End and not Insert??The keyboard-dock of the Helix does not have a separate Insert key (but Fn+End)Now I need the F-keys to be default.. but I don't want to switch End to be Insert..These kind of changes made the Helix to be unusable for Visual Studio ....

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Lenovo X / Helix Tablet :: Won't Boot After BIOS Update

Apr 26, 2013

I just did a BIOS update the other day. No idea what version it is. When I booted it said it "detection error on HDD...". I have since reset the BIOS options to default, and now it boots to a DOS-like boot screen that shows the ATA HDD0 drive. But selecting it and hitting enter just flashes the screen and nothing happens.
When I attach a USB thumb drive with Linux, it shows up in the options on the DOS-like boot screen, but selecting it won't boot from it.The laptop is now totally uselss and I'm losing days of time and it's a major problem.

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Lenovo X230T X / Helix Tablet :: ThinkPad CPU Overheating?

Aug 14, 2014

 About 6 months ago I bought a ThinkPad 230t and the battery usually lasts 5-6 hours. Since a few days ago whenever it is on the battery the CPU starts to overheat with a noticeable fan noise and the battery does not last longer than 2.5 hours. There is a significant high CPU usage when the battery is on (even if the adaptor is connected). The battery does not heat itself at all. Only when I remove the battery the overheating stops. I could not find any program in the task manager which is causing this and I updated all the drivers and BIOS but no change so far on this issue.

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Lenovo X220 / Helix Tablet :: Can Switch Antennas

Dec 3, 2011

I have an X220 with a WWAN card.  I don't use it anymore so I will be switching it out for an MSATA.  I will then have two spare large antennas.  I know that sometimes you want to match antenna size to wavelenght and sometimes you just want a big atenna.  If in wifi, you just want it bigger, well, the WWAN antennas are bigger.  Should I swap the wires so my wifi gets the bigger antennas?

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Lenovo X200 X / Helix Tablet :: Can't Hear With Headphones

Jul 14, 2009

I have a X200 Tablet, I can use my headphones when listening to music on my computer but whenever I go online to say Youtube, I can't hear anything with my headphones. The speaker on my computer is working well. The problem is I can't hear anything with my headphone when I'm watching a video online. I've tried the control panel and going to audio. The computer says the headphones are working properly...

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Lenovo X / Helix Tablet :: Audio Is Impossibly Quiet

Apr 26, 2013

Now that I have my Helix booting again, with a fresh install of Windows 8.1 and all the latest drivers, it's time to address the ridiculously quiet audio. I can barely hear it on maximum. I feel like it is a driver issue that cropped up some time ago.

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Lenovo X / Helix Tablet :: Find IMEI Number

Jan 8, 2014

I threw out my Box at work and am not able to find my IMEI number for the Helix Tablet, Is there a way to find it through Windows 8.1

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Lenovo X / Helix Tablet :: Getting Blue Screen When Using Touchpad

Nov 4, 2013

I keep getting a blue screen of death every few hours when using the touchpad:

The windows 8 pro that shipped with my Helix keeps crashing a few times a day.

Lenovo seems to be updating their driver every few weeks, but they are not fixing my problem!

I've enabled most of the fancy settings in the driver options, so who knows if mine is a bad combination...

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Lenovo X / Helix Tablet :: X61 Won't Boot To USB Flash Drive

Feb 29, 2008

For some reason my x61 will not allow me to boot to usb flash drive, which i normally use to install OS'. What could be wrong and what i could do to rectify it?
I should mention that USB is enabled in the BIOS, and the usb flash disk install works on other computers.
Update appeared to be some incompatibility with wintoflash, i used the Microsoft DVD/USB tool and it booted to the flash drive and completed the install. Strangely the wintoflash install worked fine in an HP dv3000.

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Lenovo X / Helix Tablet :: X201 Asks For Log On Password But Never Had Any

Jan 8, 2015

Yesterday I tried out the fingerprint ID function. It didn't seem to complete the set up as there was no message or any other indication that it had after I swiped my finger across the reader. Then I put the computer into hibernation.
Now switching it on it asks for a password.  Above that field it says 'User' which I presume is the generic when no password is set.  I tried a few paswords (the Lenovo reg. one I use and the one even for this forum as unlikely tries) then I noticed that under 'User' it said 'Logged on'.
Then a friend tried a restart and a message appeared saying, in effect,  that there was another user and which one was to log off. I don't remember exactly as that friend was with me and this occured then.  So is that 2nd user anything to do with that fingerprint ID attempt?  (After this restart the 'Logged on' message is not there.)
If so how do I turn on that fingerprint access? - the lights on the reader are not on (they were working OK when trying to set it up).

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Lenovo X / Helix Tablet :: Keyboard Dock Fan Error

Jun 3, 2013

I just had this message while rebooting:

"Keyboard Dock Fan error. Press Esc to continue."

This is an error I have never had before. As for now, the Helix is working. I had to reset the dock using a paper clip. Before the error message appeared, I had used the Helix as a tablet. After switching back to the keyboard, batteries stopped charging and the keyboard was not recognized.

Rolling back to the previous firmware update, if this is possible at all? In any case, I had rather not wait for another release. 

As far as my personal USB problems are concerned, the Bios update 1.23 was the quantum leap. With the new firmware update I could not see any improvements on this side either.

I do have to add that my average CPU temperature is now suspiciously higher, even if it is only a few points.

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Lenovo X / Helix Tablet :: F Keys Hotkeys Not Working?

Nov 9, 2013

The F keys short cuts (mute mic, brightness, projector etc.) has stopped working on my Lenovo Helix? It used to work in the beginning, but after few updates, they do not work, except for the volume short cuts. 
I have switched the ctrlfn button in the bios, if that affects it? 

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Lenovo X / Helix Tablet :: System Cannot Sleep When Closing Lid

Sep 6, 2009

Helix does not sleep after closing lid, even though I set to let it sleep in power plan in windows. I previously do not have this problem. Not notice anything changed.

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Lenovo X / Helix Tablet :: Screen And Touch Interface Seems To Be Disabled

Apr 13, 2011

When I place my LCD into tablet mode, sometimes my mouse wanders slowly on the screen and the touch interface seems to be disabled.  After some trial and error I found that the culprit is that my TrackPoint is gently rubbing against the backside of the LCD. I found that I could make the mouse cursor move rapidly back and forth on the screen just by gently putting pressure on sides of the LCD when the laptop in tablet mode. I own two x220t devices, and this happens on both of them. My TrackPoint touch sensitivity is set 2 ticks to the left of the most sensitive setting.
I remember reading somewhere that the TrackPad is disabled when the laptop detects that the LCD is swiveled into tablet mode, so that it doesn't accidentally move the mouse.  Could the TrackPoint be similarly disabled so that it doesn't generate these phantom mouse movements?

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Lenovo X / Helix Tablet :: X200T Wireless Card Disappeared

Jun 12, 2011

A few days ago I lost the internet at home. I can connect fine with an ethernet cable, and another computer in the house runs fine off of wifi, so the only problem is my WIFI.
The WIFI or WLAN doesn't show up under Network adapters nor Other Devices in Device Manager. I would have tried a system restore but it happened before the last restore point
In the BIOS, it says the WLAN is switched on
The wireless switch on the side on the laptop is ON
Under Network and Sharing centre, I click Change Adapter Settings, and there is no Icon for the WLAN.  Only a LAN connection.
My WIFI card has completely disappeared.  

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Lenovo X / Helix Tablet :: ThinkPad 3698-6CG Stylus / Pen Not Working At All

Jul 14, 2013

I had problems with OneNote win8-appa dn OneNote 2013 long before this happened: sometimes the touch screen function was completely shut dow and unusable but more often the pen/stylus completely stopped working.

I found a workaround for this problem from the forums: installing a wacom driver and using a user-submitted simple batch-file to restart the driver and get rid of the cursor getting stuck in the upper left corner.

Today at school I turned on my Helix, opened OneNote and tried to take notes but the pen did not work and there was no cursor; not even in the top left corner. Next thing I did I uninstalled the wacom driver and tried to reinstall it but all I get is "supported tablet was not found on the system" even though I restarted the system with the pen out of the dock. After that I tried all the current versions one after another and nothing works.

It also seems like there's no other drivers on my system as the pen and touch- properties in control panel yields no information or settings regarding the pen - only touch.

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Lenovo X / Helix Tablet :: What Does A Fast Blinking LED On ThinkPad Keyboard Mean

May 10, 2013

I checked the PDF manual and don't see this condition. The scenario is my Helix is docked to its keyboard, plugged in and asleep. The "i" LED is slow blinking (sleep mode). I open the lid (which is set to wake up the Helix) and the dot on the tablet goes solid red (on) but the "dot" on the keyboard is doing a fast-blink. It's done this about three times over the month I've had my Helix.
I should add that manually putting the Helix to sleep, then waking it back up, clears the flashing LED on the keyboard.

Lenovo ThinkPad Helix 36984SU

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