Dell :: Possible Unique Sound Problem With Studio XPS 16 (1640)
Oct 22, 2009
Long story short:
My sound does not play through my on-board speakers, but does play through external speakers or headphones. It is not a hardware issue, as I can replicate a way to make sound play through the on-board speakers temporarily, but I cannot figure out a permanent solution without doing a fresh install, and I'd rather not resort to that.
Long story:
About a month ago, my original hard drive failed. I was able to request a replacement hard drive under my warranty, which came with a self-installing image of Vista (and other Dell software). I was using Windows 7 beta on my old hard drive and decided to go with the release candidate for my new one. I bring this up because it seems I made a mistake in upgrading from Vista to Windows 7, instead of just using a clean install. On my old hard drive, I did a clean install of the beta and had to do some tinkering to make it all work, so I was hoping I wouldn't have any issues with drivers by just upgrading then removing the excess bloatware.
Well, everything seemed to go according to plan. I installed a bunch of programs, copied a lot of stuff from an old PC, and didn't suspect anything until, one day, I didn't have my external speaker jack plugged in. I wasn't hearing any sound, but knew that my on-board speakers should at least be working. I first thought I may have disconnected something when installing the hard drive somehow, but the hardware checked out just fine. I uninstalled, reinstalled, upgraded and did a number on my drivers, but nothing seemed to work.
I know that it is not a hardware issue, because I can replicate a way to make sound play through the on-board speakers temporarily. If I open up the sound options from the control panel and "test" both of the enabled devices while listening to music, my on-board speakers will temporarily play whatever music I'm listening to, and my external speakers will play the test sounds. It seems to be a weird issue where all sound is being directed externally, unless a test in progress, then the sounds that are already playing will be projected by the on-board speakers. To make it simple: the on-board speakers work if I run a test while listening to music, but only for the duration of the test (3 seconds), then the problem returns.
As of now, everything is exactly how I want it to be on my machine, and I don't want to have to do a fresh install just to fix this minor-yet-annoying issue.
Relevant information:
OS: Windows 7 Release Candidate 1
Drivers on Device Manager:
ATI High Definition Audio Device
IDT High Definition Audio CODEC
(tried all of the latest IDT drivers, also tried Windows automatic drivers)
Sound Devices from Control Panel:
"Speakers / Headphones" enabled as Default Device
"Independent Headphones" enabled as Default Communication Device
(I have tried switching their roles, enabling, disabling and testing them all)
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May 17, 2010
I don't remember when it started but my sound cracks and pops when I play games (NBA 2K10, WoW...) and sometimes when I'm watching youtube videos. However, it's fine when I just play a song on iTunes. Well actually, it pops a bit when I first start the song, but then the popping disappears, which leads me to think that the problem is somehow related to CPU/GPU usage.
So I've been on the web for quite a while now trying to find solutions...and here's what I've tried:
1) Using headphones (sound pops in headphones as well)
2) Turning off the wireless adapter (sound still pops with wireless off)
3) Disabling all enhancements under "playback devices" (still pops)
4) Checking IDE ATA/ATAPI controllers for Ultra DMA mode (got 4 ATA Channels, ATA Channel 0 is in Ultra DMA Mode 6, ATA Channel 1 is in Ultra DMA Mode 5, ATA Channels 4 and 5 are not in any mode)
5) Updating IDT High Definition Audio driver (updated, still pops; read somewhere that rolling back the driver would solve the problem, but at that point I've already reinstalled a newer IDT HD audio driver, which means I can't roll back to the desired date...)
6) Tried using a different HD audio driver (tried downloading a realtek HD audio driver, but I guess realtek = IDT?? same problem occurred)
6a) Eventually found some HD audio driver for some HP laptop (driver is now called High Definition Audio Device (under device manager => sound, video and game controllers))(sound still pops)
Specs:
OS: Windows 7 Home Premium 32-bit (6.1, Build 7600)
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40Ghz (2 CPUs), ~2.4Ghz
Memory: 4096RAM
Graphics: ATI Mobility Radeon HD 4670
Bought: Around July/August 2009
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Sep 3, 2009
when I go to the customizable options it gives you a few for the sound. I'm a major audiophile. Whats best.
I know the High Definition 2.0 is IDT which I wanna stay away from due to crackling and hissing on a HDX 16t.
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Jan 10, 2009
Last minute question (and definitely a dumb one) - where do you find the unique serial number on our laptops (ie for use when declaring it with customs prior to leaving the country)?
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I am using an acer aspire e11 with Windows 8.1. The computer is used for home use and is not joined to a domain. I recentlly reset the device to factor default using Acer's Recovery Management utility. When the recovery was complete, I downloaded and installed all the applicable windows updates. I have one user account that is an administrative account and everything works just fine. I created a second user account as a standard user. When I sign in as this standard user, I get an error message that states: "The Group Policy Client service failed the sign-in.  The universal unique identifier (UUID) type is not supported."
[URL]
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Dec 26, 2008
the sound is so low not sure how i can increase it. tried to crank up all the settings
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Oct 4, 2009
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Apr 27, 2009
im new here just wanna ask about my new xps studio laptop..
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Jan 15, 2009
Suppose I purchase one today at full retail price. Then, in say a week, there's a 20% (or whatever) coupon that comes out, or they go on sale.
Can I call Dell and ask for the difference? I know they have a 21 (or whatever) day return policy, so I would imagine the sale or coupon would have to come within that time frame.
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Apr 11, 2009
As this is a dell section convince me to get a Dell studio xps 1640 over a Unibody Macbook or Macbook Pro.
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Jan 31, 2010
Just had my connection upgraded to 50Mb & when i connect my xps to it wirelessly i can only reach speeds of 20Mb.
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Jun 1, 2009
I'm often study and working with Visual Studio, Photoshop, Sql Server Datamining, Web, HD movie and some game..........................
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Mar 16, 2010
Hey everyone one..i know there has been a some chatter here and there about overclock with the sxps 1640. Most in fact want to down clock to fix heating issues lol. Well i have my xps running pretty well and heat is not a factor anymore. athough im still not too happy about how much i spent..just making this laptop reasonable. anyways has anyone ventured with setfsb or anything?
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Jun 22, 2009
Just got my new laptop 1/2 a week ago and installed a clean 7 on it. My idle temperatures are as follows:
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Motherboard: ~44-50 degrees
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Dec 9, 2009
After installing some core drivers, I still could not see the Dell symbol and the Studio XPS 1640 series in My Compyter/ Properties.
Moreover, the eject button of my DVD slotload doesn't know anymore, even if I have check I downloaded the lastest driver of it. (but I can eject by right click in the DVD driver in My Computer and my laptop still reads CD/DVD as usual)
In addition, after install ATI 3670 drivers, I do not see the ajustment for my graphic card anymore.
Any one knows which drivers and software I should install to get my Dell as a new Factory Image Dell Studio XPS 1640 with Windows 7 64 bit, please let me know.
Here are the details of my laptop:
Intel® Core™ 2 Duo Processor P8600 (2.40Ghz, 3MB, 1066MHz), Genuine Windows Vista® Home Premium SP1(32 BIT) - English
Base
Intel® Core™ 2 Duo Processor P8600 (2.40Ghz, 3MB, 1066MHz)
Memory
4096MB 1067MHz Dual Channel DDR3 SDRAM [2x2048] .....
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Mar 19, 2009
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Feb 24, 2009
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Sep 11, 2009
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Apr 14, 2009
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Apr 13, 2010
I'm trying to figure out how to set it to prefer 802.11a over 802.11g when both are offered in an area. I am usually in areas where 802.11g is completely clogged and 802.11a is totally free.
I have it set for 802.11a/g only, but it keeps defaulting to 802.11g and never goes to a unless a is the only thing offered. The only way I can get it to go to 802.11a is if I set it to 802.11a only.
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Oct 8, 2009
the one on the right is black 1640 with rgb led which i bought in 4/09;
left is white 1640 with rgb led just arrived this week:
the hardware id is the same on both lcd: sec5448
the lcd test from notebookcheck.net shows 270 nit on the one sits at right;
no test result on the left one, but i guess its about 300 nit.
its very obvious when you gotta see them side by side, the left is brighter and whiter
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Oct 3, 2009
Which one should I get, 1340 or 1640 . Both have same specs (except for GPU and wireless thingie) :
CPU : Intel® Core™ 2 Duo P8600 2x2.4GHz/1066Mhz FSB, 3MB Cache.
Chipset : NVIDIA GeForce® MCP79MX
Memory : 4GB DDR3 at 1066MHz.
HDD : 5000GB 7200rpm SATA.
Optical : DVD+/-RW Slot(DVD/CD read/write)
Battery : 56 WHr 6-cell
Software : Windows Vista® Home Premium Edition
Does the 13" weigh the same as MacBook 13", is the 16" too heavy ?
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Mar 31, 2009
i have just purchased the studio xps 1640 with 6GB ram and vista 64. one of the programs that i use only works with XP professional.
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Oct 23, 2009
My notebook eletrocuted me.
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Jan 24, 2010
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