Dell XPS 1210 :: Power Up - Intermittent Failure To Show Charging When Plugged In
Mar 4, 2013
dell xps m1210-worked fine forever-few weeks ago intermittent failure to show charging when plugged in-jiggled-twisted-would charge. last week same issue-no amount of jiggling would produce charge indicator. took to fairly well rated shop after research re installation of new ac jack-after done no difference. they find power enters at jack and then they lose it on MB somewhere they cant seem to reach to test.
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Sep 23, 2008
I have a 4 Months old 2920Z laptop with Vista Home Permium. After 100% charged, After 1 or2 days in AC Power, Battery Meter shows "98% available, plugged in not charging". Even replaced the battery with a new one. Still the same problem. if I use the battery for a while less than 95% and if i plugged it in ac power it is charging and shows 100%, fully charged. After two days same problem.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know root cause for this problem. Hardware or Vista. If Hardware battery of any other part?
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Jan 2, 2015
I have just encountered a problem with my Inspiron 7520 laptop. The laptop is plugged in and notes 'charging'. Problem is that it is not charging and battery has been at 0% for a week now.
Battery meter notes the battery is charging and that the battery is working normally. I have run the 'My Dell' systems test and it failed on the battery with error code WBT02-GX1...
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Apr 13, 2013
I've tried everything
The charger light still works (The blue ring)
[URL] downloaded the latest bios launcher but it is asking for minmum 10% battery but i have issue with charging and won't work
also i've ran the bois for it to say the ac adapter is [Uknown]
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Dec 16, 2014
I was given a Dell Latitude E5440 and a docking station for my work. I brought in a wireless mouse and keyboard that I use for input (the reason for mentioning this will become evident later). The computer and dock were NIB and are ~ 2 months old. I have a Dell external monitor plugged into the dock via a DVI cable, and use it as a secondary monitor.
One thing I noticed early on with this setup is that the interconnection between the computer and dock is 'flimsy', at best. If I move the computer/dock on my desk by sliding it around, I lose connection and the external monitor image disappears.
My current issue is related but a bit different, I think. On 3 separate occasions in the past couple of weeks, the notebook screen has gone black without warning and the system has shut down. Once I was able to get the system back on, I was able to determine that the cause was that the battery had drained to 5%, and the system had shut down.
What I find odd is that this has happened while the unit is on the dock. What is even more odd to me is that, apparently, while the notebook has lost power connection to the dock, the video connection to the external monitor remained in tact. That is, in fact, the main reason I did not notice that the battery was draining. That, and the fact that I was never shown a warning that the battery was getting low and I should find an outlet. So, only the power connection pin or pins of the dock appear to be affected. This happened last night when I left for home. I had not touched the computer all day, since I have the wireless keyboard/mouse I mentioned above, but I did shut the lid to put the system into sleep mode. However, during the night, it apparently shut off because, the next morning, when I went to turn it on, I was greeted with a black screen stating the system had shut down unexpectedly and did I want to boot into Safe Mode. Upon booting, both PowerPoint and Word prompted me to 'recovery' my files that had been opened when the power was lost.
Questions: Why I would not receive a warning from the PC that the battery was getting low, so that I could either check the power connection or have time to gracefully shut down. That is much more preferable than the system behaving the same way it would if I had simply removed the battery when it was on.
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Nov 3, 2010
Symptoms: Laptop switches off unexpectedly; unexpected failure to charge battery; random changes in brightness. Messages appear such as: "This AC adapter may not provide enough power to your Lenovo computer. Please reconnect the proper AC adapter"; "Battery 2: There is an error"; Do you want to switch to 'Airplane in-seat power plan' (if this option is enabled in Power Manager).
This is why I think the power connector is to blame: I opened Power Manager to the Battery tab and also ran BatteryInfoView by Nirsoft. With the power connector firmly plugged in at the back of the laptop and with "90W AC adapter is attached" showing in PM, moving the connector slightly from side to side often triggers one of the symptoms. The two apps then indicate that the AC adapter is no longer present and that charging has stopped. In some cases vibration due to typing or moving the laptop is enough to trigger a symptom.
Supporting evidence: After I taped the power adapter's output cable to the laptop so the plug cannot easily move in its receptacle I found the symptoms stopped (see photo).
Summary:This is a serious annoyance. It means I can't rely on the battery being properly charged when I need it, or that the machine will stay running when I leave it unattended.
T540p / 64-bit Win7 / 840 Pro SSD / Ultradock.
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Oct 4, 2009
I recently got the dreaded "Plugged in, not charging" message in vista of my Dell XPS 1530.My laptop is out of warranty .I tried all the methods suggested and flashed the bios to A09 from A12.I also checked the BIOS and it says
Battery Charge = 6%
Charger = 90W
Also when I connect the charger the charging light would flash for 5 sec. and then go off.Due to this the battery charge has moved from 6% to 7%.
I cannot buy a new mbd worth $500 . Any other cure for this ????
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May 23, 2014
My Dell XPS 13 Ultrabook is plugged in but will not charge. The battery is completely drained and the power will immediately shut off when the power cable is unplugged. The battery meter indicates "O% Available (plugged in, not charging)". Every time I restart it I am told to plug in a Dell charger with 45 watts or greater. Thinking my charger might have been the issue, I just purchased a Dell replacement charger, and it is still not recognizing it. I have seen on other posts that indicate a possible solution is to update the BIOS; however, when I download and try to run the latest BIOS, I am told that the battery needs to be at least 10% charged in order to update.
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Jun 26, 2012
my Dell XPS 15z is only ten months old while on my computer last night something popped up saying:
'The AC power adapter type cannot be determined.
Your system will operate slower and battery will not charge.
This problem might be solved by:
Ensure the plug is inserted completely for best system operation. Connect a Dell 130W adapter or higher'
i've always taken really good care of my laptop never dropped it or anything i hope that its not broke...
if it is broken and i have my year warranty do i still pay for whatever new part i need?
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Nov 28, 2014
I have a Inspiron 15 (3521, Late 2012) and my battery has failed 7 days after the warranty was up-Murphy's Law.
I keep my laptop plugged in all the time and therefore do not run it off the battery.
I don't see how the battery could fail, when I don't run (use it) the computer from it, especially after only 1 years usage?
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Sep 20, 2008
I have a dell xps m1530. Yesterday, suddenly a problem developed. The laptop charges for a few secs and then the battery icon says plugged in, not charging. I have tested the power supply and the adapter pin on the laptop motherboard its working fine. I purchased the laptop 4 months ago. i am using windows vista Ultimate with sp1.
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Apr 13, 2009
my battery aint been charging for a few days iv noticed i just done fresh install yesterday still no joy any ideas what could fix this
im sure im on the latest bios could i try flashing it again ?
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Nov 26, 2014
i am using dell inspiron 15R 5521.. its warranty has just expired on november 3,2014. And now i am facing this charging problem as whenever i connect my charging adapter(charger) to my laptop, it says 'PLUGGED IN BUT NOT CHARGING'. whether i just keep my laptop on charging for an hour or two, it still remains the same and not even a single percent of battery is charged.!! Whether there is some problem with my battery or charger!! i should buy a new battery or not??
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Nov 16, 2014
I am having problem with my dell inspiron 14z ultra book plugged in but not charging.... i tried so many things but nothing worked....
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Oct 31, 2008
i was having this wierd behavior of my laptop where battery woudnt charge above 6%, ive tried most of the "solutions" on the web, but none of them worked.
-Desinstalling Microsoft's ACPI-Compliant control method battery
-Doing a vista clean install
-Restarting/Removing/Plugging the battery from the laptop with the system running and shut down, and all sorts of combinations between.
-Trying different AC (from dell, some of my friends have got some dell systems, i tried a m1330 AC)
-Tried to find a battery calibrator, but was unsuccesful, and even tried to downgrade my BIOS, but couldnt because my battery wasnt charged above 10% (thats a requisite to flash the BIOS)
NONE OF THOSE WORKED.
So i called dell, they told me to go to the BIOS, tech guys told me that the problem could be figured out there by 2 ways, it'd either:
-Recognize the AC adapter (in due case, it was a battery problem)
-Or it wouldnt recognize it (in which case, it would be a MoBo or a AC adapter problem.
Turned out it recognized the AC adapter, so next step was to send me a new battery, since i had a 6 cell battery (which the dell guy confirmed after i gave him the serial number of the battery) i expected to receive a 6 cell battery replacement, but no, lucky me i received a 9 CELL BATTERY INSTEAD, free within warranty period (system is only 7 months old) so yeah, im happy, and my battery is charging again.
Everything is fine, so i thought i would share this info for you guys.
One thing to get in consideration: The embedded battery health indicator might not indicate that the battery is healthy, since my faulty battery had 5/5 green lights when i tried to check the health but was still faulty (my new one has 5/5 health lights and works wonderful)
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Aug 6, 2013
Mine is an Inspiron 14z, running window 7 ultimate. The last 2 days, my battery will only charge up to 70% then it just stay there although the icon shows "plugged in, charging".
I've tried a couple things:
-Unplug-plug
-Pull out the battery put it back on.
-Uninstall/ Install Microsoft ACPI-compliant control method battery
-Restore to point before this occur.
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Dec 26, 2014
i have a dell inspiron 11- 3147 that i got yesterday i have plugged it in and it now says plugged in not charging notification on the battery bar and i have tried everything what should i do?
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Dec 23, 2008
I purchased a Dell Inspiron 1525 in April 2008.About 1 month ago I noticed that my computer would automaticaly shut down when the power cord was removed, I hovered over the battery icon in the bottom right corner and it said 0% available plugged in, not charging.
I googled the phrase plugged in, not charging and realised lots of people were having the same problem.I have tried restarting and shutting down my computer (with and without battery and with and without power cord) removing and replacing my battery (while laptop is on and off) a replacement battery from Dell my sister's battery and power cord (she also has a 1525)in my laptop and get the message plugged in, not charging. My battery in her laptop will charge but my power cord in her laptop says plugged in, not charging
removing the battery with the laptop on then restarting the laptop and replacing the battery uninstalling and reinstalling the Power Management Software switching between power plans flashing with current bios
All 3 batteries (hers, my original and my replacement) have adequate charge (50% or higher)I run with Windows Vista Home edition.I have been to the local Dell distributer and they tell me to call Dell. I have tried calling Dell but I keep getting put on hold for 30+ minutes.
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Dec 10, 2014
I have spent two days reading forums & trying to follow suggestions. I have gotten a new battery (prior to finding out it might not be the problem), reconnected the power cord/adapter and did a bios update. Bios still says adapter is "unknown". Battery (new one) reads at 41% (& holding), the old one at 37%. Another way to charge the battery?
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Mar 19, 2013
My year old XPS 13 Ultrabook's battery is not charging when plugged in. I measured the voltage of the power adaptor at the plug (the end that connects to the Ultrabook) and the voltage level seem fine at 19.4V
However when I plug and unplug the power when the Ultrabook is off, the LED turns on and off accordingly.
My Ultrabook is L321x, running Windows 7, and has BIOS A7 installed.
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Apr 10, 2013
how to fix dell inspiron 15r battery plugged in not charging problem? i bought the laptop from dell in november last year and the charger that came with the product got wet and stop working i went to a computer store here and bought a 65w charger and after about a month using it start saying that its not the same exact charger that came with the laptop but its an original dell 65w charger it even say i should get a 65w or higher and it still dont work it works when it feels like
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Jan 7, 2013
I have a Dell Vostro 3700 which has developed a fault, it will not charge the battery, and windows just shows as "plugged in, not charging.".I have done my research the past few days so I will clear up the following;I have updated BIOS and installed the Dell Battery Manager in order to activate charging as I know it can be disabled.
I have been in the BIOS menu in order to search for an option to supposedly disable/enable battery charging but there is no option in there (unless I missed it, but I have checked several times).BIOS states "adapter type" to be "unknown" and when laptop is first turned on I get a warning to say the adapter cannot be determined and the battery may not charge (which I am assuming leads to the problem).
I have another dell laptop (Studio 1735) that uses the exact same adapter type. Both adapters work and charge in my 1735, both don't work in the Vostro (which I assume eliminates the adapter as a suspect).I have purchased 2 new batteries off eBay, one genuine that is supposedly new although slightly used, and another brand new rip off, all 3 of the batteries will not charge (which I assume eliminates the batteries as suspect)
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Apr 13, 2013
I just had a battery replacement for my Dell XPS 15z.. Prior to the installation of the new battery, the machine could only work with the AC adapter plugged in, raising the suspicion that the battery was defective. However, now that a new battery has been installed, the battery does not charge even whiles the AC adapter is stilled plugged in.
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Jun 18, 2012
My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
I've only had this laptop for about 2 months.
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Mar 10, 2013
This morning i had a sudden blue screen of death. Following the restart, i got a message prompt along the lines of:
pxe-m0f exiting.... selecting proper boot device.
I changed the hard drive to boot first instead of the disk drive but nothing else happened.
I read that it was a hard drive problem when i searched the web. I took apart my laptop and cleaned all the dust off the insides and made sure they were clean. Put it back together and it was good as new. It turned on like normal. I was very much relieved, until I noticed the laptop wasn't charging. I've tried the flea reset, battery drain etc but I can't get the battery/laptop to charge. The laptop won't even charge on with the AC and no battery. My laptop has been fine for the last year or so and now 1 BSOD has ruined it.
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Mar 19, 2013
My Inspiron M5010 keeps having an issue with accepting the power chord I have. I don't understand what is wrong. It is the same power chord the laptop came with, but every time I plug it in the message pops up stating it cannot charge using this power chord and I need to get a 65W or higher to charge it with.
This is the exact mesaage: "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
Sometimes it doesn't even acknowledge that its plugged in.
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Mar 20, 2010
I own a dv5t. I am just noticing this now.
My battery will not charge. It says plugged in, not charging. The light by the plug in is lit up. I never had this problem before.
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Apr 4, 2013
I have the same problem. I have an Inspiron 14z (N411z)
My battery light is flashing orange and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for about a week and I've tried everything I found online including
Battery Health says 'System cannot communicate with battery'
Battery Status says ' Battery Charging disabled'
I tried to flash the BIOS by downloading the latest version, however it gives me an error message saying battery needs to be atleast 10% to flash BIOS. Or, it says 'Service already exists'
I bought the laptop in 2011 December, but didn't start using it until October 2012. The laptop is relatively new in terms of usage.
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