Acer :: Aspire 5520 Shutdown
Sep 2, 2009
I have a Aspire 5520-5912 laptop I am trouble shooting for a relative that randomly shuts down just before, or shortly after it boots to windows.
I have tested the hard drive in my Desktop and scanned it for viruses, swapped out the memory, re applied thermal paste on the cpu heat sink and made sure it was not clogged with dust.
I think I have it narrowed down to a bad MB or CPU but was wandering if anyone else has had any issues like this and what the problem was.
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Jan 1, 2009
I got an Acer Aspire 5520 with an AMD 64 X2 TL-58 (1,9 Ghz) and want to upgrade to an AMD 64 X2 TL-68 (2,4 Ghz). Can someone tell me what I need to do and if it's possible to do?
It's sade that I need to know things about BIOS and other things to make this work.
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Jan 18, 2010
heres my laptop spec:
Notebook specifications
Acer Aspire 6920G-814G32Bn
:: Processor
Intel Core 2 Duo T8100 2.1 GHz
:: Mainboard
Intel PM965
:: Memory
4096 MB, DDR2 PC5300 667MHz, 2x 2048MB, max. 4096MB
:: Graphics adapter
NVIDIA GeForce 9500M GS - 512 MB, Core: 475 MHz, Memory: 400 MHz, ForceWare 167.64, 7.15.11.6764
:: Display
16.4 inch 16:9, 1366x768 pixel, WXGA Acer CineCrystal HD TFT, glossy: yes
:: Harddisk
320 GB - 5400 rpm, 320GB 5400rpm WDC WD3200BEVT-22ZCT0
:: Soundcard
Realtek ALC889
:: Connections
1 Express Card 54mm, 4 USB, 1 VGA, 1 HDMI, V.92 Modem, 1 Infrared, 1 Kensington Lock, Audio Connections: headphones (S/PDIF), microphone, Card Reader: 6in1,
:: Networking
Atheros AR8121/AR8113 PCI-E Ethernet Controller (10/100MBit), Intel Wireless WiFi Link 4965AGN (abgn), 2.0+EDR Bluetooth
:: Optical drive
Mata BD-CMB UJ-120 ATA
:: Size
height x width x depth (in mm): 44 x 275 x 385
:: Weight
3.28 kg Power Supply: 0.51 kg
:: Battery
48.8 Wh Lithium-Ion, 4400 mAh, 11.1V
:: Operating System
Windows XP pro sp3 patched
i have this shutdown problem. it started since i installing windows 7 into my laptop. my computer turns of itself after 10-30 seconds after an OS boot. except on safe mode option. the computer works fine on safe mode. at first, i thought that this due to software problems. then i think i should wipe out my OS and install new OS.but unfortunately, my laptop turns of itself while installing the OS!. this sound weird isnt it?
ive tried to use multiple OS to be installed. win7, vista, and even unbuntu OS also. but the turn off problem still occurs..
ive read from other post about the thermal issues, doing some patches at BIOS download from acer websites. now, im running on v1.14 for my BIOS. still. the turn off issues still occurs.
so, ive tried to look for the hardware malfunctions since trying to look at software problems cant find a clue.
after doin some reasearch and testing, ive notice that by disabling my duo processor in device manager, the computer works fine. by using single core processor now makes my laptop works fine. but surely, im running on low state now.
should i change my processor?
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Oct 27, 2007
I have bought acer aspire 5520 G laptop.
Now when i press the power button it start and after some processing shows the following:
Linpus Linux Basic Edition v9.2 b060419c
[root@ localhost /]#
i dont understand this command [root@ localhost /]# and after this command cursor is blinking to write some thing.
I've try to install windows xp, i've changed BIOS priority and put cd on first place, saved changes in BIOS and restarted my laptop and here comes a problem...
It will not boot windows from cd! I' ve tried with F8, F3 etc. I know that windows cd is ok because I've tried it on my old comp few minuts ago!
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Jan 22, 2008
how to DIY bluetooth on an Aspire 5520. I'm not sure where to look on my board for the plugin.
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Mar 16, 2009
I think my cpu and gpu temps are too high. The idle temps are: cpu: 40-50°C, gpu: 60-70°C. I'm installing WoW now, and the cpu is 74°C, the gpu 75°C. My CPU is: AMD Turion 64 x2 TL-60 (2.0 GHz), graphic card: NVIDIA GeForce 8400M G. I'm using SpeedFan to watch the temps.
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Jan 20, 2008
I have a new OTB acer aspire 5520, and on initial booting everything worked sweetly but when i am trying to access my crystal eye cam on YM or any IM programs it says the webcam is not connected, Now I checked device manager and there is no webcam, so i installed the driver from the erecovery management tool I tried first the BISON driver and utility without success upon installation the program says the computer should display a "found new hardware" message, but nothing showed up. then when it restarted my machine and when i checked on device manager still no cam... next i uninstalled the BISON driver and installed the 2nd one (SUYIN) with the same results. I searched the support and download section of ACER online and tried a third driver the CHICONY and still the same results.. Finally i re installed my system to full factory default and re tried everything still the same problems...
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Jan 22, 2008
Is it possible to do so?
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Mar 16, 2009
This weekend, the laptop just shutdown without any warning! I switched it back on, and then after 30 mins, the same issue! I checked the battery, and was charging OK.
Now after the last unexpected powerdown, it has been non responsive ever since and cannot turn it back on.. I dont think its the battery, cos it was charging before it died....
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Sep 19, 2008
Post edited by ATG, reason: not allowed
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Sep 22, 2008
I have bought aspire one windows xp version last week. It happen today when I try to start the notebook it only can stand for about a minute and after that it shutdown automatically. I have connected it with power supply but it still happened.
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Mar 11, 2010
I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.
Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.
It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.
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Sep 18, 2008
I have an Acer Aspire 5520 laptop with 320gb hd space .. 8600m gs video card ... 4gb ram... Vista 32-bit oem.. etc.
The problem is that I've just accidentaly deleted my whole OS.
I booted with my Vista 64-bit disc so I could format one of my drives, but I stupidly formatted the wrong one. (the one with my OS)
So now I just installed Vista 64-bit on it, so I could at least do something with my laptop (watch dvds etc.), but I can't get the internet to work anymore because of all the important stuff that got deleted.
What I was using was some public WLAN.
Now it complains that a network adapter doesn't exist.. or something like that. I don't even know what that is.
Is there any way I can fix this myself? I just need to get my internet to work again.
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Sep 15, 2007
Bougth a Acer Aspire 5520 couple of weeks ago, tried to install XP on it, thing crashed. Back on normal Vista (not from recovery) and installed the Nvidia driver(101.54 / 32 bit) which comes wit the acer website and the Nforce driver for network connction etc. Got a Gforce 8400M G with a AMD Turion64 X2(1.8 Ghz)
Now when i try gaming on this thing it's totally wack. Installed Counter-strike and World of warcraft, and both run not good... It's just lagging a lot, not internet lag, graphics lag. I tried downloading some other drivers, but no one seems to be working, mostly getting the message: 'u need a Vista 64 bit for this driver, and u have a Vista 64bit' or 'the hardware for this driver cannot be found'. No idea what to do to fix this problem according to drivers... could be really simple.
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Sep 7, 2014
I have a acer aspire 5520 with the following problem: when I start him take fan rotate the battery light comes on, but also nothing. He continues then just restart and should I remove the battery to stop this.
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Nov 24, 2008
I've had my Acer Aspire 5520 for about 6 months now, and I did not get a warranty with it. Within the last month or so the fan has begun to get really loud. I have ways of quieting it down temporarily, hanging it off the table or propping it up, but even then the fan will burst into loud, annoying noises suddenly and for no apparent reason. It's kinda like a click-click-click noise, like when you put a strip of paper into a house fan (I know we all did this as a kid...) and the blades hit the paper as they go by, making really obnoxious noises...
So anyway, I'm just wondering if this is fixable, or if it isn't where I can find a replacement fan that works for my computer. I'm a software junky, and I don't really know enough about hardware, so when I went on Newegg and Frys websites I was unable to figure out what kind of fans would work for my laptop. If anyone has any ideas I would really appreciate it, as I spend a lot of time in the library at my school and I don't want to disturb everyone else in the whole building. In fact, when ever I shop for laptops, keyboards are one of the first things I look at- if the keyboard is too loud or awkward I will NOT buy that laptop.
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Jan 30, 2008
a while ago (month?) i buyed my new Aspire 5315. I installed additional RAM (Kingmax SODIMM 1024MB, DDRII533, CL4, PC4300), and after that - laptop after some time (may vary between 1 - 3hs, by room temperature and running processes, and if charger is attached or not) goes hot (at the place where ram is) and shutdowns by itself.
Here will be more detailed specs. (ask if there's something missing)
Could be the voltage wrong? As i said - it's totally new laptop, i think this wouldn't be a dust problem.
at BIOS - there is no voltage settings, and it doesn't show any temp, etc. I installed SpeedFan, it shows 35° for HDD and 50° for Temp1.
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Jul 23, 2009
I have an Acer Aspire 5520, and require the original CD/CD's supplied with the machine.
I do not believe requesting copies is illegal, seeing as I own the machine, its out of warranty now, and Acer UK can't help
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Apr 26, 2010
I have upgraded to Windows 7 x64 (a fair while ago) and rencently it has started to come up with "No sound device installed" over the speaker icon in the sys tray.
This happens about 50% of the time when the computer has started up.
It never has any issues once the sound is working.
When the sound is not working "Sound, Video and Game Controllers" in Device manager is missing and i cant find the "Reltek HD Audio" device any where else in device manager.
It's just had a freash install of the OS and is still not working reliably.
It's got the latest Win 7 x64 drivers from RelTek
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Oct 9, 2008
I just started my Aspire 5520 laptop, and when I get to the desktop an error pops up saying that I can't access the location of my desktop (C:Windowssystem32configsystemprofileDesktop)
Only thing which shows up on the desktop is the recycle bin.
The Vista theme is changed to classic and I can't get it back.
Internet doesn't work
Sound doesn't work
I can't open the control panel (in safe mode I can, but not all of the icons are there that should be there)
In the task manager there's only 4 processes running:
eplorer.exe csrss.exe taskmgr.exe (of course) and winlogo.exe
I think I can open all of my programs that I got installed, but basically I almost can't do anything else.
I've been trying to use system restore, but even in safe mode it won't open.
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Dec 2, 2014
I just got a Aspire 5520 from a friend. Before I restored it to factory i was able to connect to my secure wireless network. Now that i have restored it, I can connect but then the enet mangatment will connect but then disconnect. but the windows icon says its connected. but it will not get past my router or anything and if i try to acess my router from my aspire it will not load the page. my router is fine i have several other devieces connected to it that have no problem. I have checked my router settings to make sure the settings in the comp is right i have a wpa2-personal with a apk securtiy. the router itslef is a belkin n600. since this machine is not under warrenty i cann't ask acer support. Â Also i can connect to any unsecured with no problem
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Mar 5, 2015
I bought an Acer Aspire 5520 few years ago. It has a partition with Windows Vista installed on that. Unfortunately that partition is deleted completely so I can not recover my laptop to its factory setting.
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Is there anyway that I can install that original windows Vista again? I looked behind my laptop and there is a label with a product key. Is that useful?
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Nov 12, 2014
I bought an ACER ultrathin S7 392 about 7 months ago and for the last month it has been shutting down unexpectedly when on battery but not when plugged into the mains. There is no shutdown routine, crash or error message it just loses all power. A second issue which may or may not be related is that sometimes when i attempt to shutdown the unit it restarts instead. I have sent it back to ACER support to fix but I think they just reinstalled windows and when they sent it back they had not fixed the problem. I have since contacted them again and they said it was fine when it left the workshop.
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Acer S7 392
Bios 2.09
Windows 8.1
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Sep 28, 2009
I have just 2 years this acer laptop and i was till now happy.
Symptoms:
press power on
notebook turn on
fan cool up
power diod light
hdd diod light
fan cool down
power diod now blink &
hdd dioid now blink synchronized with the power diod
Nothing happend, black screen and cpu litlle heat. The state is very similiar to standby state with closed lcd cover.
I just try another
ram, cpu, charger, and still the same result.
Now i have all spare parts disassembled and i only test the MB+CPU+RAM+COLLER + POWER AC ...
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Jun 29, 2008
i have an Acer Aspire 5520-5912 laptop. It has a AMD Turion 64 X2 Dual-Core Proccessor Running at 1.9 ghz. if Anyone Knows, please tell me, What is the PLL For this chipset? I want to overclock the proccesor to about 2.0 or even 2.1, no higher so i dont burn the chipset. Also if anyone else has any advice for Aspire 5520 Laptop's please tell me.
id like to know what do you think the estimated FPS for Counterstrike Source would be on this laptop.
Dual-Core 1.9Ghz AMD Turion 64
Nvidia Geforce 7000M GO
2 Gb Ram DDR2 667
160 GB Hard-Drive
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Jun 25, 2009
Yesterday, I've been told by an Acer representative that I should upgrade my BIOS as soon as I mentioned slowdown.
So I decided to upgrade with the BIOS from the site at Acer PanAm.
As soon as it said it was making a backup of the BIOS I previously had, it blacked out and turned off. Upon boot, my screen was black, my LEDs were flashing despite the only keys working were Caps and NumLock; and pressing the power button once would turn it off.
So then, as I thought Google was my friend, I searched for guides on how to do a BIOS recovery. Thing is, I don't remember my BIOS version, and I needed to go buy a USB floppy drive to do the Crisis Recovery Disk method. So I managed to buy one for $15, and tried the Fn+Esc solution correctly and endlessly with many BIOS versions, but to no avail.
Also, the laptop had to be downgraded to XP, as when it was previously a Vista with only 766MB of RAM, I couldn't do jack with it without slowing down like an elderly person on Ritalin. Maybe this has something to do with Acer's BIOS being Vista-only?
I suck with computers, so I dunno. I've been told I should change my BIOS chip.
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Oct 4, 2014
I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
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I tried the every thing about the power management to untick something about fast startup.. still no luck
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And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
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the only thing i havent tried is BIOS update.. but im having problem right now..
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i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
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I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
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If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Feb 23, 2015
I was playing a game and alt tabbed then i got a blue screen and my computer restarted. After it restarted a  blue screen popped up saying activate windows now. What should i do and how do i fix this , because of this my office stopped working as well.
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Mar 9, 2015
I have an Acer Aspire V3-572PG (about 4 months old), and the machine shuts down randomly when on battery power. It's happened when moving it from one place to another, or with subtle shifts on my lap, and sometimes just typing triggers a shutdown. However, it doesn't happen when plugged in. Battery has been fully charged; it's not overheating; it's not the fan; it's not dust; and I've run comprehensive anti-virus scans.
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In the past, it's taken anywhere from an hour or two before it shuts down. Last night it happened simply when I unplugged the thing from the wall ... so, no moving/no touching of the computer, but shutdown when removing plug from wall!!???
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