Acer :: ERecovery Management Failed To Produce System Discs
Aug 29, 2009
I got for my son an Acer Aspire 4520 as a cost effective notebook for an extended study trip and I was pretty much impressed with my first encounter with Acer. It was also my first encounter with Vista HP and I do like it.
The package didn't include any system discs and I understand you create them with Acer's eRecovery Management. I started with creating the factory default discs which required two DVDs. I also chose the option of verifying the data on the burnt DVD. The first DVD got burnt and verified fine but the second DVD failed to verify. This outcome was repeated twice. Acer's tech support was responsive and ordered me a set of discs at no charge, however this incidence casts a shadow on the quality of Acer's packaged support software.
I noticed another glitch: the backup wizards prompts you to insert a disc for burning and when you do that Window's auto play menu comes up and expects you to pick an application to deal with the empty disc. I simply ignored it and the disc got burnt anyway, but this shouldn't happen.
I wonder if and how other Acer owners were able to burn their system discs using this particular Acer SW.
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Aug 7, 2009
1. Can anyone give me information on how to change the default drive for
user-created backups? Currently they are stored to the D: drive. My D: drive is currently full and I need to change this location?
2. Also, where can I find some useful info explaining the recovery procedure in the event of a system crash?
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Oct 31, 2014
I found C:OEMPreloadAutorunAPPeRYsetup.exe and eRY4053005ACER.cfg
Ran setup but still no driver/app list or manuals list.
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Oct 4, 2014
I purchased the factory "Recovery" CDs. The problem is they will not recover the system.
Also on a 2nd HD I find that the Acer program eRecovery will no longer run.
This appears that Acer sels computers and doesn't provide the software needed to do basic recovery actions we could do under W-95
Acer will also sell you a "Recovery" CD sets that do not actually allow you to recover your system so you have a functioning PC.
V2.5.4015 is what I show in my corrupt file.
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Sep 12, 2012
I just purchased a new Pavilion m7-1015dx Laptop and need to make the System Recovery Discs ... (which I realize restores the Laptop to factory default).. btw, I've already created the System Repair Disc.
However, I read an article about creating a System Backup Image that allows you to Recovery EVERYTHING if lost, all your installed programs, etc.
First Question ::: if I do the System Backup IMAGE ... Do I still need to create the System Recovery disc's (mfg's default) also??
The Second Question ::: If I create the System Recovery discs do I still need that Recovery Partition ??
I am really really wanting to partition my C: drive ... it's huge plus I hate seeing storage folders intermingled with system folders .. Currently using a Symbol/Character to separate them.
As of now, I can't partition the C:drive as all partitions are used.. max is 4 and I've got 4 .... C:drive, System Partition, HPTools Partition, and Recovery Partition.
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Jan 19, 2010
My SXPS 1645 came with Windows 7 Home Premium, but I wiped the drive and installed Windows 7 Ultimate off of MSDN. What I'd like to do is use the Home Premium installation for my parents' admittedly ancient Dell Dimension 2400.
That system needs to be rescued from the gates of hell anyway, so rather than reinstall Windows XP, I figured it'd be worth seeing how well 7 will run ...
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Nov 30, 2014
HP 2000-2d13ca system disabled, asked for asministrator password and after failed attempts has disabled system with code '75669971'.
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Apr 23, 2009
A few days ago sony replaced mobo in my BZ model, because there was a problem with onboard GPU chip.
Now I am unable to do a system recovery with my discs that were made from the same laptop before sending it to repair. I also noticed BIOS was upgraded, but I doubt this is the case.
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Jul 13, 2012
I have been sent 2 system recovery dvd's and one supplemental disc by hp. I put them into my drive and nothing happens. How do I start this procedure? I thought maybe all that I hav to do was wait until it started automatically (didn't happen) or click on the Boot option - nothing happens there either. I Have an HP Compaq Presario CQ60 Laptop with Windows 7 home premium. What to do? I am NOT a very sophisticated computer user. I need to do the recovery as I've had a total crash.
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Mar 1, 2014
Ideapad P 500 Touch - What driver do I use? I tried em8.08.0.2.4 driver. It will not work. It also has caused an error using my function keys on my key board. Error message:
"Compatibility issue between your power management system and Windows
Your power management system isn't compatible with this version of Windows.
The model name of your power management system is Lenovo ACPI-Compliant Virtual Power Controller."
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Dec 7, 2014
I have a new Inspiron 7000 series that I'm setting up. I have a restore app running to download a sizable amount of data from my old backup to this new computer.
Although I have the laptop plugged in and told it to NEVER sleep when plugged in - and I adjusted the hard drive (advanced power management) to stay awake for 120 minutes, it still seems to be going to sleep after a short (less than 1 hour period of time).
I have to hit the power button and wait for the screen saver, then I swipe it out of the way and must login to my laptop. The restore application stops running when it goes into this sleep mode.
Frustrating as my settings all seem to imply the system should stay awake.
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Jul 27, 2012
I am currently using a G550 2958 Model Laptop, from the Lenvo 3000/Essentials Notebook Series. This laptop came with a feature called OneKey Recovery, which I have used to create recovery disks for my computer, using 2 DVDs. My problem is this: I wish to install a Linux operating system on my computer, but Lenovo filled the partition table. Here is a summary of the partition configuration:
First Partition, Unnamed, Primary, NTFS, 200-300 MB, boot flag, houses Master Boot Record
Second Partition, "C", "C:", and/or "OS Drive" (running Windows 7 Home Premium 64-bit Service Pack 1), Primary, NTFS, approximately 187 GB, contains Windows installation and personal files.
Third Partition, Unnamed, Extended, NTFS, approx. 30 GB, is a container for:
Logical Partition: "Lenovo", Logical, NTFS, approx. 30 GB, lba flag (which I take to mean it's bootable), contatins data and drivers necesarry for operating the OneKey Recovery System in respect to creating images and usage of the NOVO button.
Fourth and final Partition, "LENOVO_PART", Primary, NTFS, 13-17 GB, hidden service partition used for OneKey Recovery.
My question is this: I'm aware of the fact the OneKey Recovery will cease to function if I resize or delete any partitions in that I will not be able to create backup images or recovery disks, but since I have already done so and have no further need of OneKey, will booting the recovery disks automatically restore OneKey functionality after deletion or resizing of recovery partitions? In essence, will disabling the OneKey system through partition management permanently remove my ability to use recovery disks, or no?
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Feb 1, 2010
My Compaq Presario CQ61-110SA kept on crashing wiht the blue screen error so yesterday i had some time on my hands so i thought I would do a full system recovery in order to stop this nuisence from happening, however I wish I had read the problems associated with the HP recovery manager first as now I have no OS and a recovery manager that dosn't work.
At the moment I am using the recovry manger pre installed on the hard drive however it gets to installing the drivers, and after about an hour a pop up comes up for about half a second saying a about a driver install or dont install (it looks similair to th etype of pop up on vista when a new program wants to run) however due to it poping up so quickly and then going I cannot see what the actual driver is let alone choose an option, after this it says recovery has failed the error code c:system.savlogsBurnBootwarn.log it states the error was detected during PINIST_BBV , when i opened the log file it seemed all the drivers had succeded but [mini_FBI] resilt failed, I have tried doing the recovery with the wireless button on as I heard this could be the cause but still it didn't work, I have recovery discs that i burned however My laptop wont seem to boot fom disk even though I have changed the BIOS and put harddrive at the bottom and the disc at the top.
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Aug 28, 2014
I receive System Disabled with code 96552764 after 3 failed attempts.
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Nov 29, 2014
I've just tried downloading and installing the latest bios update for my XPS 13 laptop, update 3360A18.
When I run the update, from inside Win 7 x64, I get a "ERROR 242 - This is not a valid supported system!"
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Sep 20, 2014
How to open my HP mini 110. When I always try to open, it says ENTER CURRENT PASSWORD. After 3 tries, it says Fatal Error ... System Failed . What to do?
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Dec 3, 2014
I have a hand me down HP mini 1000 and I am getting the following
Password check failed
Fatal error... System Halted
CNU9243KDB
How to get it up and running again?
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Oct 25, 2014
i got this problem while i was trying to boot
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Oct 23, 2014
Using earphone, when i play vidoes. I can hear static or hissing sound on the background, and stops after 5 seconds of closing media player...
Product name: HP Pavilion 15 Notebook, Windows 8.1 Single Language 64-bit
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Nov 27, 2014
I started up my hp mini and got a message saying password check failed fatal error....... system halted CNU84938ZV ....
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Mar 6, 2013
I have a password check failed fatal error... system halted. CNU9293HWR error code on hp mini 1151nr ....
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Jan 7, 2015
Password check failedFatal error ... System halledCNU9301LXT COMPAQ MİNİ 110
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Oct 14, 2008
I've got a problem with the laptop Lenovo T410s. I've put the new HDD on it (tried even the same with a different HDD too), and started to instal WIN 7 64-bit from the recovery disks. I used to do it many times so far with different Lenovo laptops without any problems. But this time, a while before the end of the instalation (when processing the sdrivebackup.wim) it stops and comes with a statement: " the recovery process has been finished, please ...." (but I see that the progres bar is far awayfrom 100%) , and finishes the instalation, reboot the computer and it comes the screen with the statement from the Windows Boot Manager:
"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem (...)
File: Windowssystem32winload.exe
Status: 0xc000000f
Info: The selected entrycould not be loaded because the application is missing or corrupt"
I read a lot about the ways to solve similar problems, but they don't work on my case. The strange thing is, that I can instal WIN 8 or WIN7 from regular Windows instalation disks (not from Lenovo recovery, but from normal universal Windows instalation disks).
As I told before, I tried it in 2 different HDD disks with the same effect. It looks that the recovery instalation stops before the end without instaling some files which are missing later during starting the system.
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Sep 2, 2009
i've never had to use it until now. (was getting sum blue screens n laptop wouldnt boot up but sum how managed to work now) newho i was wondering about what some of the options mean. like the backup drivers and app what does that mean? and say i wanted to backup like the windows settings and stuff is there a way to do that?
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Mar 11, 2014
password check failed fatal error system halted CNU902254V its an hp mini 1035nr. i forgot the password.
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May 1, 2010
I have been using my computer for about 4-5 months now, downloaded files and installed applications etc... but I still have not created the Factory Default Disc. Will this mean that whatever discs I burn now include all the programs and files I have right now? Should I restore it to factory then burn the discs? Is it possible to burn the discs without all the bloatware on them?
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Dec 10, 2014
I have the same problem... Password check failed fatal error ...system haltedCNU018089X
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Jun 14, 2009
Been trying to do a full system back up on the eRecovery program on my Acer 6935G laptop but during the first disk out of three it gets to 99% and then the whole laptop locks up (I have just read up on google that the Acer program does this anyway to make sure nothing running in the laptop's background gets in the way with the writing process) and after about 5 mins or so the laptop kick in again & I can move the mouse and do things like browse the net again etc but the Acer eRecovery program still sticks at 99% and the DVD drive stops as well but then nothing. Also as well while the program is still running at 99% and the DVD drive stops when I look in my computer I notice that the DVD drive has disappeared and it has also disappeared from the device manager too! when rebooted though the DVD drive seemed to work normally & displayed in my computer again etc.
Last night the same thing happened as well when I made a back up of the Acer drivers & applications through the eRecovery program and it first halted at 99% too and because the system locked up I thought that the whole laptop had crashed so i rebooted the laptop & as well corrupted the writing of the disk so the incomplete disk had to go in the bin. Tried the process again with a new blank DVD and it worked and completed the application & driver back up. I'm puzzled to why it stops at 99% and does not complete but I want to see if this is a common problem or if anyone else has had the same problem? (I know that there are a couple of people on here who have bought this laptop on here recently) I don't want to risk keep trying to do the back up only to waste DVD's. By the way lastly the DVD's I am using are DVD+R's and they are over a year old.
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Nov 9, 2008
After a clean install of Vista without deleting any partitions I cannot install eRecovery software.
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Jan 22, 2009
I'm planning to kick my Aspire 5024 laptop back to the factory settings, but wanted to put one uncertainty to rest.
I understand C partition will be restored to out-of-box condition and it no longer contains anything important, all is backed up. However, I have run out of storage space with backing up the D-partition. The partitions are as they were when machine was bought.
Will Acer eRecovery touch the D: (DATA) partition if I instruct it to restore the factory setup? I have found multiple references saying both yes and no. Part of it is due to ambiguous language ("all files will be wiped" "the HDD will be in the condition you bought it" vs. assurances that D: is safe)
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