Acer Aspire 7740 :: ERecovery Management - All Items In Reinstall Applications List Are Missing

Oct 31, 2014

I found C:OEMPreloadAutorunAPPeRYsetup.exe and eRY4053005ACER.cfg
 
Ran setup but still no driver/app list or manuals list.

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Acer :: ERecovery Management

Aug 7, 2009

1. Can anyone give me information on how to change the default drive for
user-created backups? Currently they are stored to the D: drive. My D: drive is currently full and I need to change this location?

2. Also, where can I find some useful info explaining the recovery procedure in the event of a system crash?

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Acer Aspire 5560 :: WiFi Drivers Missing After Windows 7 Reinstall

Dec 15, 2014

Need my WiFi drivers for my Acer Aspire 5560. I no longer have the repair disc for the Aspire, but was reciveing a lot of errors and decided to use another disc to reinstall Windows 7. Once W7 was installed I was still missing my network drivers.

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Acer :: ERecovery Management Failed To Produce System Discs

Aug 29, 2009

I got for my son an Acer Aspire 4520 as a cost effective notebook for an extended study trip and I was pretty much impressed with my first encounter with Acer. It was also my first encounter with Vista HP and I do like it.

The package didn't include any system discs and I understand you create them with Acer's eRecovery Management. I started with creating the factory default discs which required two DVDs. I also chose the option of verifying the data on the burnt DVD. The first DVD got burnt and verified fine but the second DVD failed to verify. This outcome was repeated twice. Acer's tech support was responsive and ordered me a set of discs at no charge, however this incidence casts a shadow on the quality of Acer's packaged support software.

I noticed another glitch: the backup wizards prompts you to insert a disc for burning and when you do that Window's auto play menu comes up and expects you to pick an application to deal with the empty disc. I simply ignored it and the disc got burnt anyway, but this shouldn't happen.

I wonder if and how other Acer owners were able to burn their system discs using this particular Acer SW.

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Acer :: Aspire 7740-5691 Webcam

Apr 18, 2010

my webcam is showing a reversed image of me. I uninstalled the drivers and reinstalled them and it did not fix the issue. I do not see any options for reversing this,

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Apple :: Reinstall With Given Discs - Will All The Ilife Applications Be Gone

Mar 30, 2009

This is my first time re installing OS 10 and would like to ask a question. If I do a clean install with the os x discs, will all the ilife applications be gone?

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Sony :: Reinstall Applications After Windows 7 Clean Install

Nov 1, 2009

I am reading the various threads about how to go about performing a Windows 7 clean install.

I see and understand the requirements to load the Sony 'platform' drivers to get the various custom hardware working.

but what about reinstalling the original applications? Particularly some of the custom VAIO apps .....

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Acer Aspire 7740-5691 :: DVD Disc Not Recognizing And Communicating With Computer

Dec 5, 2014

I had my notebook evaluated by a local technician who told me the trouble I was experiencing was due to the DVD disc not recognizing and communicating with the computer. Upon further investigation she determined that the drive did read and play audio just fine. Video and graphics (pictures) would not play on the drive. Her conclusion was that the drive had a defect of some sort related to the DVD function only.
 
I have two questions.

1. Could it be that the ROM is corrupt and can that be replaced?
2. IF I have to replace the drive can I do that myself or do I have to have a professional do it??

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Acer Aspire V3-772G :: BIOS Setup Utility Menu Items Have Disappeared

Dec 4, 2014

Acer Aspire V3-772G - BIOS setup utility menu items have disappeared
 
I have setup this brand new laptop, pre-installed with Windows 8.1, for my sister-in-law who bought it.  The installation went well BUT the 16GB USB device which I purchased as advised by the Acer literature to store the recovery partition was not big enough, the physical capacity being 14.4GB.  The Acer book says use a 16GB device or larger so I did.  I naively thought that a USB drive which was labelled 16GB would be appropriate.  Not so.  I have had to buy a larger one but am still awaiting delivery.
 
I therefore decided to image the whole HDD to save the work I had done but found that the Acronis Backup and Recovery DVD would not boot.  I went into the setup utility and adjusted the Boot settings to legacy and changed device priority.  Acronis would not run so I did not continue.  I went back into the setup utility, used F9 to restore the default and found to my astonishment that the DUAL boot option had now disappeared and the Windows Boot option had also vanished.
 
This means that this £800 laptop is now unusable.  The setup utility self-reconfigured without warning.  Nowhere is there any advice or warning not to use the setup utility in case it erases features which cannot be recovered by using F9 to recover the default configuration.  If this is not a serious design fault, I don't know what is. 
 
I am deeply worried because the idea of a BIOS setup utility behaving this way seems so improbable.  How is it that the setup utility has been designed to self-harm like this?

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Acer Aspire V3 772G :: BIOS Setup Utility Menu Items Disappeared

Dec 3, 2014

Acer Aspire V3-772G - BIOS setup utility menu items have disappeared
 
I have setup this brand new laptop, pre-installed with Windows 8.1, for my sister-in-law who bought it.  The installation went well BUT the 16GB USB device which I purchased as advised by the Acer literature to store the recovery partition was not big enough, the physical capacity being 14.4GB.  The Acer book says use a 16GB device or larger so I did.  I naively thought that a USB drive which was labelled 16GB would be appropriate.  Not so.  I have had to buy a larger one but am still awaiting delivery.
 
I therefore decided to image the whole HDD to save the work I had done but found that the Acronis Backup and Recovery DVD would not boot.  I went into the setup utility and adjusted the Boot settings to legacy and changed device priority.  Acronis would not run so I did not continue.  I went back into the setup utility, used F9 to restore the default and found to my astonishment that the DUAL boot option had now disappeared and the Windows Boot option had also vanished.
 
This means that this £800 laptop is now unusable.  The setup utility self-reconfigured without warning.  Nowhere is there any advice or warning not to use the setup utility in case it erases features which cannot be recovered by using F9 to recover the default configuration.  If this is not a serious design fault, I don't know what is. 

BIOS setup utility behaving this way seems so improbable. How is it that the setup utility has been designed to self-harm like this?

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Acer Aspire 7740-5691 :: Boot Screen Freezes With Pixel Distortion At The Top - Reset BIOS

Oct 21, 2014

I have an Acer Aspire 7740-5691. The boot screen freezes with pixel distortion at the top. I've tried all the restore discs. I found where some people referenced a similar problem with other computers and they were fixed by resetting the bios. I can't figure out how to do that. There's no place for that in the boot settings option and there's no visible coin battery to temporarily remove to reset.

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Acer Aspire 7740-6656 :: Shows No Signs Of Life Except For Green Light On Power Supply Cord

Oct 8, 2014

I have an Acer Aspire 7740-6656 that shows no signs of life. I have tried removing and replacing the battery as well as trying different locations to plug into power. I have even tried removing battery and power supply and holding start buttom 30 seconds. Except for a green light on the power supply cord, still no signs of life. What if any are my options?

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Acer :: Viewing Angle Seems "off" On Aspire 7740

Apr 17, 2010

I just bought an Acer Aspire 7740-5691. I really like it a lot, but the screen appears a little "washed out". The problem is that the screen can only be pushed back to an angle of about 30 degrees. The unit is designed so the screen can't be pushed back any further than that. If I put something underneath the front of the laptop to tilt the whole unit back, the screen looks nice with good color saturation.

My previous laptop (also an Acer) had a screen that would go all the way down to 180 degrees so that the unit would be flat. It was possible to adjust the screen angle to suit anyone.

I don't want to return the unit (14 day return policy at Staples), but this is going to bother me too much if I keep it. I have tried to adjust the color controls, including the gamma, contrast, brightness, but the problem is the angle of the screen.

Are all of them going to be like this, or is this some type of manufacturing defect that might not exist in other units?

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Lenovo B / G Series :: No Device In Color Management After Reinstall Intel HD 400 Driver

Aug 28, 2014

Recently I have had problem doing external monitor calibration under Win 8.1 64-bit.  It turned out that that monitor did not show up in the "Device" pull-down menu in the Color Management.  So I update the Intel HD graphic 400 driver.  It didn't work.  Then I uninstall the video driver and re-install from the scratch.  Now I have found even the built-in monitor did not show up at the Color Management.  Only printers show up in the Device pull-down menu.
 
I wonder if there other software or driver that I need to install?  Or I have mseed up so One-touch Restore will be required?

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Acer :: ERecovery On Aspire 5100 Laptop

Jan 2, 2009

Im trying to do a factory restore using the Acer eRecovery on Aspire 5100 laptop, which I set up using their wizard, input the password, ran from Vista, it has rebooted and is showing the Windows XP logo and the moving "progress" bar thing. However, after about 3 mins, the bar stops moving and nothing else happens, its been like that for ages now. Resetting the power starts it up and gets to the same point and stops again. I have used it before without problems, the hidden partition was there before I started (I checked). Now I cant do anything with the laptop at all! Can anyone suggest what I can do now? I didn't ever get round to making DVD backup disks. The machine is also 2 years old, and I dont want to spend a fortune on Acer's 50p per min customer service, considering they should've given me a boot disk with the machine in the first place. I only wanted to restore it as for no apparent reason all my USB devices stopped being recognized by vista.

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Acer :: Aspire 3690-2196- ERecovery

Jan 2, 2008

I'm working on my friends laptop (model mentioned above). He does not have the eRecovery CD so I'm unable to restore the machine back to factory. I tried loading XP Pro (Volume License) before and after disabling D2D in the BIOS and wiping the HDD.

Once the installation begins, the machine begins to install the necessary files normally, I reach the "Starting Windows" prompt then the machine crashes to the following error(s):

Technical information:
*** STOP: 0X0000007E (0XC0000005,0XF854A0BF,0XF8996208,0XF8995F08)
pci.sys - Address F854A0BF base at F8543000, Datestamp 3b7d855c ***

No additional hardware is attached to the machine during install, It has the default hardware installed. The same Volume License install disk worked fine on an older Aspire 3000 model, Dell, Gateway and (2) custom builds.

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Acer Aspire E1-571G :: ERecovery Does Not Start Up After Alt+F10

Dec 29, 2014

My boyfriends computer has "crashed" after he tried some "optimizing" last night.
 
When at the login page, it freezes before it is possible to write the password so access to the computer is not possible. 
 
Has checked F2 at boot and D2D is set to be enabled.
 
When I click Alt+F10 at boot up, it says "wait a minute" where after it loads the windows 8 layout, not the erecovery tool as shown in the video by acer.
 
How can I check in the bios whether the recovery partition is corrupt or what else to do? 
 
No recovery disks has been made.
 
It is an Aspire E1-571G laptop.

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Acer :: Aspire 6920 Erecovery Error 1014

Sep 24, 2009

I have an Acer Aspire 6920 and I'm trying to to do the erecovery, everytime I try to create the disks I get a message saying

"Error Code: 1014
Burning Error, Please insert a blank CD/DVD into the optical drive and press OK to continue"

I have tried many different blank discs but I always get the same error. I have also red the thread on this forum where someone had a similar problem and I tried running my computer in safe mode but the programme will not run..

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Acer :: Factory Restore - Aspire 5610z Using ERecovery

May 1, 2009

I was trying to do a Factory Recovery in my Acer Aspire 5610z using eRecovery. Everything was fine until the "Acer Launch" window appeared.

Now it stuck at "Process 1/2","Install eRecovery solution", "Please wait"

There is another window behind it but I am unable to view it, this is going on for more than 2 hrs and I would very much appreciate your help to acomplish this recovery.
the axer lauch window couldn't be moved.

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Acer Aspire V5-122p :: Hard Drive Bad - Using ERecovery In New HD

Mar 6, 2015

I was given a laptop aspire v5-122p and the ALT+F12 for internal recovery is not working. The hard drive and partition seems corrupted and damaged. Windows 8 try to start but a message says there was something wrong and that it will try to fix fit but it restart and do the same in a loop. I scanned the hard drive with an application that let me run it from a usb bootable flash drive. The hard drive came with sector errors.
 
If i install a new hard drive, can i order an erecovery disc and install everything or do i have to do something special? i read somewhere that clean hard drives need to be prepared first with another set of tools provided by Acer. The tools provided in the link are in an ISO named "Format CD".

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Acer Aspire 5755-6699 :: ERecovery Stops At 99%

Jan 12, 2015

I have an aspire 5755-6699 that has been giving me problems. It keeps freezing up and going into windows recovery at startup. Windows recovery stopped at checking and fixing disc errors. So I bought a new hard drive and put it in and tried to restore it with the recovery disks. Everything went fine until the very end with the language disc. The top bar went to 100% complete and the bottom bar stopped at 99% and just stayed there. I tried to restart the computer but it says there is no valid disk drive. Tried running e recovery again and the same thing happened. What should I do?

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Acer Aspire 5336 :: Windows Restore And ERecovery Both Failing?

Aug 10, 2014

Last night, my system started hanging on the welcome screen (for over 30 minutes), so I attempted a windows system restore to a few days ago. That wouldn't work (I can re try it and advise of the specific error messages)....

I then tried the Alt+F10 erecovery, but again receive an error message when it is almost complete - the message says "windows restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, then restart the installation" ....

The complete factory reset is the only thing I haven't tried, as I'd rather not lose all the pictures and music I have stored on there- is there a way to resolve the issue at all, without completely wiping the hard drive? I have access to other pcs etc to download things and burn them to cd/DVD/memory sticks...

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Acer Aspire V3-571 :: ERecovery Process Stalls - (Windows 7 64bit)

Dec 20, 2014

I am using the Acer eRecovery discs (Windows 7  64 bit) on my Aspire V3-571. On multiple attempts at a recovery the process hangs at Step 41 of 60 when trying to load the OOBE (Out Of Box Experience) file. A second set of  discs provided by Acer produces the same results. I have an extra 1TB WD SATA HD that I have swapped into the laptop for troubleshooting purposes. No joy there. The recovery process appears to run normally until it stalls at Step 41. It has hung at that point for an hour with nothing happening.

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Acer Aspire One AO532h :: ERecovery - Backup File Not Found

Oct 25, 2014

AO532h (Win 7) e-recovery successful (better than ever). Does one run a program to find "pre-recovery"backup files?

This file was new in.... C:/Backup/Public/...../Log/channel.ini:
[LOG PATH]C:UsersPublicOEMAcer VCMLog[UDP ONLY]OFF[LOG LEVEL]DEBUG[UDP PACKET LOWERBOUND]1[NORMAL THREAD WAIT TIME]1000[TRIAL BEFORE STOP VIDEO]3[UDP RECV DISCONNECT SEC]30[UDP SEND DISCONNECT SEC]20[KEEP ALIVE INTERVAL]500[WAIT UDP SYN TIME]20000[SYN PACKET]50[TCP RELAY THRESHOLD]1000[DYNAMIC BANDWIDTH INCOMING INTERVAL]20[DYNAMIC BANDWIDTH OUTGOING INTERVAL]50[2nd INVITATION TIMEOUT]2

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Acer :: Aspire 5315 ENet Management

Jan 18, 2009

we switch from Comcast to Verizon Fios and now our laptops don't want to stay connected.

It takes like 2 hours for it to finally stay connected so we called Verizon and they said we have to change from the eNet management to windows.

Does anyone know how to change it?

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Acer Aspire E1-522 :: Recovery Management Not Working

Oct 7, 2014

I have an Acer Aspire E1-522.  I am trying to find out why when I click on Acer Recovery Management it does nothing.  Just in case I ever need it I would like to be able to use it.  In Programs and Features (Windows 8) the version number is 6.00.810 ....

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Acer :: Aspire 5590 - Installing Epower Management

May 3, 2009

Hey guys I have a Acer Aspire 5590. I installed empowering technology, then I installed enet, eperformance, and esettings for it, I tried installing epower management but it says I need net frame 1.1 but yet I installed 2.0 then 3.5 yesterday.. and it still doesn't work. I formatted the laptop yesterday, but when it was not formatted it had all the acer programs on it, such as the one where it controls the battery performance, so I could change the screen brightness, how fast the laptop goes and what the settings are when it's running on battery. What is that program called, could somebody send me a link so that I have all the acer programs that come with acer laptops? I have Windows XP

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Acer :: Aspire 5000 Series Power Management

Mar 5, 2009

So my friend gave me his laptop to fix, and everything is perfect... except that the acer emanagement program doesnt have any power management options, like slowing down processor etc.

What can I do? Where could I find the proper Emanager?

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HP G62-B50SA Recovery :: Can't Reinstall Windows 7 - BOOTMGR Missing

Jan 24, 2015

Yesterday I launched the recovery manager to re-install an out of the box version of Windows 7.
 
At 1% of the installation I got the following error Error code: 0xe0ef0003
 
After this error, I could not start Windows anymore BOOTMGR missing
 
I tried to press escape and then F11, but once again the process failed
 
I had also created recovery CD's  ( in Total I have 4 ), I try to reinstalled with them by going to F9 and putting the CD to be boot first.
 
I get the following error "The system recovery media does not support this computer. You are not able to restore this system with the media".

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Acer :: Aspire Timeline And Optical Drive Power Management

Nov 8, 2009

Has anyone noticed that Optical Drive Power Management occassionally stop working, i.e., pressing the eject button on your laptop, Windows does not detect your optical drive? Does anyone know how to get Windows to detect the drive, short of restarting?

(my OS is Windows 7 Home Premium 64. I am using Optical Drive Power Management for Windows Vista Home Premium 64 - I just installed the program in compatibility mode. Before anyone suggests this is the cause of the problem, I was experiencing this same problem in Vista Home Premium 64 and was hopeful that Windows 7 would fix it...)

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