Acer Aspire 7740-5691 :: DVD Disc Not Recognizing And Communicating With Computer
Dec 5, 2014
I had my notebook evaluated by a local technician who told me the trouble I was experiencing was due to the DVD disc not recognizing and communicating with the computer. Upon further investigation she determined that the drive did read and play audio just fine. Video and graphics (pictures) would not play on the drive. Her conclusion was that the drive had a defect of some sort related to the DVD function only.
I have two questions.
1. Could it be that the ROM is corrupt and can that be replaced?
2. IF I have to replace the drive can I do that myself or do I have to have a professional do it??
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Apr 18, 2010
my webcam is showing a reversed image of me. I uninstalled the drivers and reinstalled them and it did not fix the issue. I do not see any options for reversing this,
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Oct 21, 2014
I have an Acer Aspire 7740-5691. The boot screen freezes with pixel distortion at the top. I've tried all the restore discs. I found where some people referenced a similar problem with other computers and they were fixed by resetting the bios. I can't figure out how to do that. There's no place for that in the boot settings option and there's no visible coin battery to temporarily remove to reset.
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Dec 30, 2014
I have an Acer Aspire 5750Z notebook which has fallen out with it's best friend the 2TB USB 3.0 Seagate expansion drive. The acer does not want to communicate with the external hard drive and will freeze, crash and stop responding. When the hard drive is not connected, the Acer is quite happy infact it works faster than it did before. Here is a list of the things:
1) I have removed the IDE ATA/ATAPI controllers software. The acer restarted 3 times (to be expected) and reinstalled the missing drivers.
2) I have managed to gain a limited amount of access to the seagate where I partitioned one sector but it crashed again before I have the chance to do the other, and I have been unable to access the seagate since.
3) When I view disk management, I am never able to see the seagate drive sectors E and F but occasionally after running the seagate drive settings software I will see drive E but I am unable to access it.
3) I have checked the device manager for hardware conflicts both with the seagate connected as well disconnected and there are no hardware conflicts
4) I am tempted but not sure if I should flash the BIOS with this BIOS_Acer_1.21_A_A
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Oct 31, 2014
I found C:OEMPreloadAutorunAPPeRYsetup.exe and eRY4053005ACER.cfg
Ran setup but still no driver/app list or manuals list.
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Oct 8, 2014
I have an Acer Aspire 7740-6656 that shows no signs of life. I have tried removing and replacing the battery as well as trying different locations to plug into power. I have even tried removing battery and power supply and holding start buttom 30 seconds. Except for a green light on the power supply cord, still no signs of life. What if any are my options?
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Jan 18, 2010
i recently had a post here about my laptop being thrown up on, and looking for a new system board. Well I was able to buy the whole laptop base, with system board and power button so all i had to do was install the screen cd drive, hard drive, and wireless. I did all of this and put it back together, but when i try to start the computer it gives me a no hard drive installed error. What can I do? I ran the memory test and its 100% working, and in the start up test or whatever, the only thing with a problem is the hard drive not showing up.
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Oct 20, 2008
ive got a slight problem with my laptop. 2-3 months ago i added an addition gig of ram to my acer aspire 3050 for a total of 1.5gbs. it was the correct type of ram(i made sure it was the same as what was already in there). for some reason the computer will recognize that the ram has been placed in the slot but it does use it at all. when i am running programs will it will still draw what's needed from the hard drive even though peak usage rarely surpassed 700mb of ram. was there something i was supposed to activate/adjust after installing the ram?
and another disconcerting thing is that since i installed the ram the fan is on fullblast 100% of the time and the machine heats up almost to the point of overheating really fast even when doing basic things like surfing the web
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Dec 13, 2009
I have been searching for days for Blu-ray help. Apparently after everything I've looked at, ACER really screwed up their ads of blu-ray on computer. Because, even though my notebook should play blu-rays....it wont even recognize the disc. It tells me there is nothing there. I am getting really fustrated that there are no drivers or any other useful help out there.
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Apr 17, 2010
I just bought an Acer Aspire 7740-5691. I really like it a lot, but the screen appears a little "washed out". The problem is that the screen can only be pushed back to an angle of about 30 degrees. The unit is designed so the screen can't be pushed back any further than that. If I put something underneath the front of the laptop to tilt the whole unit back, the screen looks nice with good color saturation.
My previous laptop (also an Acer) had a screen that would go all the way down to 180 degrees so that the unit would be flat. It was possible to adjust the screen angle to suit anyone.
I don't want to return the unit (14 day return policy at Staples), but this is going to bother me too much if I keep it. I have tried to adjust the color controls, including the gamma, contrast, brightness, but the problem is the angle of the screen.
Are all of them going to be like this, or is this some type of manufacturing defect that might not exist in other units?
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Jan 29, 2008
A friend brought me a Aspire 3023WLMi few weeks ago. Problem: Unable to boot. BIOS didn't recognize harddrive. I switched it to another laptop which reported SMART-error. I replaced it with another harddrive. Now BIOS still won't recognize harddrive or DVD-drive (can't remember if it recognized DVD earlier with original harddrive). I can't open DVD-drive, so obviously it's not getting any power. if this a sign of broken MB, or just loose cabling? Or something else? If it's loose cabling, how to check it?
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Oct 27, 2014
I put a new Windows 8 on my pc due too my old HDD dying --' and my recovery partition was corrupted so i had to clone the c:/ drive of a friend of mine with a similar laptop on my new sshd.
Until now everything was working fine some double drivers but they posed no problems but i have 1 problem with my 1 usb 3.0 port, it won't recognise anything, when i put in my external hdd it fires up so i know the port is giving power but it doens't recognise the drive, same goes for my usb wireless mouse and usb drive.
I know its not the drives or mouse themselves because when i put them in one of my usb 2.0 ports they function without problem.
I have already tried uninstalling the drivers, restarting the computer, took out the battery for several minutes and so on.
I also remarked that in the devices and printers there is a device called unknown USB device (port reset failed)...
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Oct 21, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Oct 20, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Jan 29, 2013
I want to know how to download pictures from a disc to the computer? i also need to know how to print the pictures from the computer so i can send the hard copy home? i have a kodak esp c310 printer.
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Jan 29, 2009
i got my new dv5 last night and ive got a problem. The first time it happened was when i tried to make one of those back up DVD's, i open the disc recovery manager, and the computer suddenly logs off, and im reverted back to the welcome screen where i need to click my name to log back in. Every program that was running simply dissapears. I was like 'crap... i guess i cant make any back up discs'. But then it happened again when i tried to install WinRAR, it was corrupted becuase i copied the files from another computer and after i press ok in the error box it does the same thing.. 3 times i had to re-download a file i was downloading at that time. I guess it only happens when theres an error. I immediatly uninstalled norton and most of the bloatware so it cant be due to that. So now im paranoid about opening any file hoping that it wouldnt log off like that suddenly and lose my work.
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Jan 24, 2010
I have a refurbished aspire 6930G, fairly new, and for some reason it will not play my GTA IV disc. The drive just makes a whirring noise as it tries to autoplay and nothing happens. I've tried the disc in other machines and it works fine, and my computer has no trouble playing other CDs, DVDs etc. It's just that particular one. Does anybody have any idea why that might be, and what I could do to fix it?
I'm running vista home premium and I have service pack 2.
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Mar 9, 2013
I bought a new DELL SE 7520 . It has 2 problems:
1. flash drives and dvd drives are not shown in the " my computer "
2. cant able to create recovery disc{ runs good for the 1st dvd when i inserted the second dvd its just ejects not doing any other action }
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Jan 4, 2009
I'm an HP user myself, but my girlfriend has an older ACER Aspire 3000 series (about 2.5 years old). I recently reformatted it, and did a clean install using the recovery discs...
Everything seemed to go fine, until I noticed in the disc manager that the Hard Disc has 3 partitions... one is like 3GB, and the other 2 are about 27GB each... One is the Main C: Drive, and the other is called "Acer Data". This is driving me nuts! She only has 27GB of usable storage on her computer, and I can't figure out how to consolidate the 2 Partitions to make 1 large one. Can anyone please help? It's a 60GB harddrive, and I'd hate to see that go to waste for "Acer data" (whatever that is).
Also, the disc was formatted in FAT32... Is there any reason Acer chooses that file system over NTFS? I'd prefer to format the drive with NTFS... I'm just concerned that if I reformat the drive I'll lose all the drivers and stuff. The computer currently doesn't have any programs installed or any data that needs backing up, so I'm not concerned about that stuff.
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Aug 4, 2008
My PC allows me to save and burn files onto CD-Rs- but everytime I insert a DVD-R to do the same, a message pops up saying "please insert a writeable disc."
I've tried formatting the DVD-Rs, but the same message appears, or says "no disc detected, please insert a writeable disc."
Do I need to use DVD+Rs or buy a DVD driver?
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Oct 20, 2014
When I go to the Backup and Recovery, and I have not yet created a factory default disc, to do so... it does not do that. How can I create a factory default disc?
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Dec 16, 2014
Need my WiFi drivers for my Acer Aspire 5560. I no longer have the repair disc for the Aspire, but was reciveing a lot of errors and decided to use another disc to reinstall Windows 7. Once W7 was installed I was still missing my network drivers.
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Jan 9, 2010
Preface:
I am stuck being tech support for my brother who is living in Torres Vedras, Portugal right now. He is having some problems with a pretty new Acer Aspire 5810TZ that was given to him around Christmas time. The computer had been used for about a month before he received it and had a few programs installed on it along with the usual bloatware. I cleaned up what I could before he left for Portugal again and installed AVG anti-virus, MS Office '07, and Windows 7.
Now that he is back in Portugal he is having problems with the things he uses most on the computer (Built in microphone not working, built in webcam only working randomly for a short amount of time, and DivX failing any time he tries to watch tv or movies online) I've walked him through updating all the drivers and reinstalling DivX, but nothing seems to fix these problems and Windows 7 is starting to look like more trouble than it is worth to him.
Main Question: Is there any way to restore the computer back to the way it was when first purchased (with Vista or 7, whichever will work) without the use of recovery discs (He does not have any with him over seas) in a way that is simple enough for me to relay to him?
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Nov 13, 2014
I have had to have a new hard drive installed as I got a error message saying old drive failing.
I also had a clean install of windows 7 as I was uncertain whether my discs I created would be ok.
I therefore have not got all of the freebies that were installed on the laptop as new. I now find that the dvd drive is not showing in my computer and nothing happens when I insert disc.
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Nov 13, 2014
I have had to have a new hard drive installed as I got a error message saying old drive failing. I also had a clean install of windows 7 as I was uncertain whether my discs I created would be ok.
I therefore have not got all of the freebies that were installed on the laptop as new. I now find that the dvd drive is not showing in my computer and nothing happens when I insert disc.
This happened a couple of days ago and I did a system restore to the previous restore point. I have also not got the egis safe - how to get this back ....
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Jan 14, 2015
I have an Aspire V5 -473P-5602. This is my 2nd unit as the first had issues that couldn't be fixed. Had this replacement for 2 months now and has been working great until recently. I'm hoping this is a minor thing, but I can't seem to find anything online about it.
Basically, sometimes when I turn on the computer it boots into the "insydeh20" screen. Not every time but enough to be annoying to me. The computer is pretty much as is when I got it new. No 3rd party apps, nothing modified etc etc.
Again, except for installing Windows updates nothing on the computer has been changed. Sometimes when I start the computer I hear a clicking sound ( one click) Seems it makes the noise when there is a Microsft update available. Normal?? Never did it before...
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Dec 12, 2014
I bought an Acer Aspire V/-582PG 15,6" HD touch a month ago. Today I was playing games with a couple of friends when the screen suddenly turned white. I could still hear the game music and could talk to my friends on mumble. I tried to put the computer to sleep and turn it on again, but the screen was still bright white. I then tried to shut it down and start it again; the screen was still white.
I then connected it to my tv using hdmi. This enabled me to see the Windows login screen. Shortly after I logged in to Windows, the computer shut down. Now i can't start it and none of the lights on the computer are on.
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Oct 5, 2014
I'm trying to use the laptop as a hot spot for my Wifi Ipad to draw from. I'm using currently a Telstra USB Dongle on the laptop.
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Feb 7, 2010
Alright I have looked at every single piece of literature I can find and I am stumped. I have an eMachines EM250 (mechanically identical to the AO D250) and I can not for the life of me figure out what the small card slot on the bottom of the computer is. I know the memory slot and the HDD slot but the third slot is a mystery. I think it is a mini-PCI slot for a solid state memory module but I'd like to find a definitive answer before I go any further.
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Sep 18, 2014
I found an older Aspire V5-572P-9655 on clearence and I'd like to know the maximum amount of ram that this computer can support.
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