Acer Aspire V/-582PG :: White Screen Now Computer Is Dead?
Dec 12, 2014
I bought an Acer Aspire V/-582PG 15,6" HD touch a month ago. Today I was playing games with a couple of friends when the screen suddenly turned white. I could still hear the game music and could talk to my friends on mumble. I tried to put the computer to sleep and turn it on again, but the screen was still bright white. I then tried to shut it down and start it again; the screen was still white.
I then connected it to my tv using hdmi. This enabled me to see the Windows login screen. Shortly after I logged in to Windows, the computer shut down. Now i can't start it and none of the lights on the computer are on.
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Sep 20, 2013
I recently bought an Aspire V7 582PG, put in a new SSD, and then installed Windows 8. The laptop works fine, except it can't detect external monitors (in Control Panel, I get "Didn't detect another display". I have tried with 2 monitors (different models) that are known to work, through both HDMI and VGA.
I thought it might be a driver issue. Device Manager > "Display adapters" shows "Microsoft Basic Display Adapter" and "NVidia GEForce GT 750M". Both drivers are up to date. "Monitors" shows "Generic PnP monitor", which is also up to date.
I then went to [URL] ...... to download the driver for my model. The only one that looked relevant was:
MonitorELANTECHHID Monitor Drivers1.1.5Installer here: [URL] .....
But when I unzip and run it, the installer window closes within a few seconds; I think it crashes rather than installing properly.
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Sep 10, 2014
I have a month old acer aspire v7-582pg, and I've never been able to link my Microsoft account. Every time I add my Microsoft account I get a message saying please wait that doesn't go away after putting my password in. I end up having to delete my account and create a new one without an email attached. I've tried to link them multiple times, but the same thing keeps happening.
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Feb 8, 2015
My Aspire E11 only has a white screen when turned on, what can I do? I have only had this computer for a little over a month.
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Oct 24, 2008
On many occasions when I turn on my Acer aspire 4315 the screen turns white. or if I put it in sleep mode and turn it on.
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Dec 17, 2014
The color display appears to be corrupted. 2/3 of the screen is perfect, one third is a band of white with a few thin lines of black and what appears to be black feather at the bottom. This happended my screen got stuck and I took the battery out to shut down the computer. I've already done a recovery. No improvement.
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Oct 13, 2014
I have an acer aspire 7560 that shows a white screen when i try to boot up.
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May 4, 2009
Recently my Aspire 9113 started producing screen corruption during the boot process, looking something like an old version of space invaders, (text mode blocks) and then a hatched pattern in XP. It also would crash with a BSOD driver error related to the video driver. I removed the driver (FX Go7600 card) and at least the computer worked with the exception of the screen being slow to render.
I subsequently decided to investigate the BIOS and as a random act of faith decided to reset the BIOS to default settings. Since this, when the machine boots the screen is blank(black) during POST and XP boot up. I can still login to XP so I assume that everything else is OK.
As I removed the driver I don't think I can switch the display to an external LCD although if the card really is gone then I guess this wouldn't work.
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Mar 19, 2013
I have a XPS L702X, purchased it last year at the beginning of the summer. After a couple of weeks of use, the colors would change on the screen and the screen would start flickering. The dell people did a remote assistance and updated the bios and graphics software. It stopped for a little while. Then the colors would just change but not flickering yet. Then it started all over again, but now it would flash and lock up my keyboard, but I could still control the mouse with an external one. So I got a live CD to see if that works and it runs, but the screen still flashes white and gets static. I can see the desktop and move the mouse but it eventually turns all white and static comes through the speakers. Now the computer will not even turn on at times, it sounds like it is booting up, but then just shuts off.
I have also tried doing a system restore but it will not stay on long enough to go through the process, this last time it shut down completely before even finishing.
I have also tried using an external monitor and it will go through until the screen starts flickering.
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Apr 16, 2009
The other day my daughter clicked off the internet, and shut the laptop. I have the laptop set so if you close the lid it shuts down instead of "going to sleep". When I tried to turn the laptop back on I got the Acer screen, and then it went wierd/white'ish and I held the power button to shut it down so I could restart. When I tried to restart I got the "safe mode" restart screen. When I procceded past that I got a black/blue screen. Shut it down again with the power button. Now everytime I try to restart the laptop the LEDs light up, the fan kicks on, and the HD clicks and the laptop powers off. Then it will restart on it's own. LEDs come on, fan starts, and HD clicks and shuts off. It will do this as long as you sit there and let it. Doesn't matter if it's on battery power, or plugged in. I removed the battery and let it sit over night, reinstalled, and that exact same thing happens...
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Feb 23, 2010
my 5290g broke yesterday morning. after switching on, checking my emails and viewing some forums I decided to give old Silent Hunter 4 a go and then IT happened. Screen went pitch black, I could hear game's background music for few seconds and then all froze. After reset instead of ACER start screen I got white screen with some vertical stripes. I can hear HDD working, after a while I can see colours of my logging screen but everything is still a mess: after putting my password in screen is divided to 2 parts - one with my wallpaper colours and one black with single dots of different colours.
First suspicion was of course graphic card, but after opening the laptop I couldn't smell anything. So maybe it's LCD screen itself. I'm trying to borrow LCD monitor and check if the video-out socket is working to eliminate the graphic card.
My question is:
1. Did anybody had same experience with 5290g?
2. Can you recommend any decent online shop selling MMX graphic cards or LCD screens - UK only pls.
3. Any tips to improve cooling in this type of Acer?
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Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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May 13, 2008
I got a Acer Aspire 4315 for Christmas this year....
It has been running great , on Vista, untill recently....
I have 2 problems:
1....
When switching on sometimes i get a blank white screen....?
I can hear it swithing on, the fan spinning and the windows welcome noise but NO SCREEN!
What is going on?
This also happens at random times, sometimes i think its when it gets too hot?
2.....
My Ac adapter, power suply...
When left on fora long time gets very hot? I understand that this is normal...
But why does it make a very annoying high pitched noise?
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Jul 16, 2009
so after about 6 months of not-so-abusive use of my notebook, the LCD screen sort of chickened out on me.. (Maybe me thinking to tear it apart sent it running lol)
What happened was, every so often before the day of failure, my screen would go gray in the bottom half and alright in the upper. Usually this would be fixed by applying very little torsion in the screen i.e. pushing on the left upper part of the screen and pulling on the right.
Not yesterday. When that happened and I made this move, it only became worse, lines started forming in the screen and then the screen went from white to black like paper burning..although moving it wouldn't make it stay that way. Now, I could only see about 1/3 of the upper part of the screen.
Now, I can't immediately claim the warranty of this thing, since it was my dad who bought it at Singapore, and the ITW says that the buyer must make a personal appearance with the necessary documents i.e. passport, reciepts etc. before the laptop could be repaired.
The first impression I got was perhaps the wire connecting the LCD to the mainboard needs to be reattached or something, but my local Acer service center suggests that it might as well be an LCD screen fault altogether.
Now, how would you know if it's your LCD screen and not just wires that went kaput? I was pretty convinced that it might just be the wire, since the method I used to do solved it, but now it doesn't budge...
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Oct 31, 2008
So after packing up my comp at a friends house my comp is kinda dead, it was alive before I left my home and everything was fine then.
When i try to start it the cpu is flickering for a bit then freezes so i dont se any bios or anything.
The blue tooth and the lights to the right of the key board are lit to and I have no idea what to do.
Ive tried my old ram mem sticks, pulling out the battery and trying without it, trying a new hard drive, checking for loose cables inside the comp, checking for dust and screaming at it but nothing works.
I talked to some friends and they suggested something called flashing the bios but I have no idea how to do it and I dont know if it will work since i cant se the bios start up screen before it freezes.
I have called acer but they basicly told me to send it in but i dont know if i have any varenty left on it so I rather try to get it working on my own before sending it in if I still got varenty on it.
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Jun 15, 2009
I have an Acer Aspire 6930G notebook, it approx 3 months old and was running without problem until last week when the Optiarc BD-Rom BC-5500S drive stopped loading/playing or recognising any discs in the drive whether DVD, CD or BD-Rom - all that happens is that the BD ROM drive makes a "B-Dum, B-Dum, B-Dum" noise at the regular rate of about once per second and after about 2 minutes of this timesout. If you right click on the Drive icon and select "Explore", then the drive tray ejects and the message screen "please insert a disc into drive F:" displays - when I insert a disc into the try and close then the all that happens is the noise as described about again. I do not hear a fast spinning sound at all, just the slow steady B-dum noise.
What I am trying to find out is whether the drive is broken and it is a hardware malfunction, or whether it could possibly be a driver problem or Windows Vista problem causing this, or even whether something simple like the 30-day trial of "Powerdirector" that was pre-installed but since elapsed, could have somehow caused the disc to stop working. I know nothing about filter drivers, but could this be something to look into?
Nothing loads at all - no audio Cd's no DVD's, no data discs, no blank discs. It seems strange that neither laser appears to be activating.
I bought the notebook over the internet from Amazon so am trying to find out if this is a hardware or software problem first, before contacting them, as if it is a software problem this would not be covered under the warranty.
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Nov 14, 2009
I have an Acer Aspire 5310 laptop which appears to have a dead bios and i'm hoping someone can help me bring it back to life.
Although I'm not a complete novice with computers i have always avoided messing with things like the bios etc... so i'm struggling a little on what some of you would consider basic steps.
The Laptop powers on, the fan spins for a few seconds and the hard disk light comes on..... I've followed several threads on different forums which have led me to believe that it is the bios.
If i remove the battery, press and hold the fn + Esc keys and then plug in the ac adapter, the power light flashes orange for a second. While continuing to hold fn + Esc, if i press the power button the fan spins constantly and slightly louder than before... but nothing else happens???
I've tried to follow steps to flash the bios using a usb stick and the bios versions 1.50 from the acer website but to no avail.
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Feb 16, 2010
my boyfriend's laptop, an acer aspire 5315, will turn on but the screen stays blank.. doesnt even light up.. i plugged an exterior monitor into it.. and that didnt work either.. so its eaither the mother board or the graphics card. the latpop still turns on and it looks for a CD in the tray because of the blinking light and i can hear it do so... so the mother board isnt dead... so it MUST be the graphics card... thing is, i think its integrated.. can anyone help? is it even possible to replace an integrated video card?
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May 19, 2009
My Aspire One simply stopped working; screen is black. Only thing that lights up is the power switch and the orange battery light. That's it. Model number appears to be ZG5.
Running Windows XP.
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Jan 9, 2010
Preface:
I am stuck being tech support for my brother who is living in Torres Vedras, Portugal right now. He is having some problems with a pretty new Acer Aspire 5810TZ that was given to him around Christmas time. The computer had been used for about a month before he received it and had a few programs installed on it along with the usual bloatware. I cleaned up what I could before he left for Portugal again and installed AVG anti-virus, MS Office '07, and Windows 7.
Now that he is back in Portugal he is having problems with the things he uses most on the computer (Built in microphone not working, built in webcam only working randomly for a short amount of time, and DivX failing any time he tries to watch tv or movies online) I've walked him through updating all the drivers and reinstalling DivX, but nothing seems to fix these problems and Windows 7 is starting to look like more trouble than it is worth to him.
Main Question: Is there any way to restore the computer back to the way it was when first purchased (with Vista or 7, whichever will work) without the use of recovery discs (He does not have any with him over seas) in a way that is simple enough for me to relay to him?
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Dec 6, 2008
I have an acer aspire 1652WLMi with ATI MObility RADEON X300 PCI-Express.
I updated my bios with the file "3A45 for ATI M22, M24 and M26" and... its wrong.
The laptop is dead. The screen is always black when I tur the laptop on.
Does any body here can help me to recover or flash my old bios or a new one working?
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Feb 23, 2009
It started with a faulty power cord with bad connection that resulted in interrupted power supply (after the slightest movement of the power cord computer showed the battery icon and the screen backlight dimmed - as if there was no power).
I managed to deal with that just fine until the computer started a bad habbit of draining the battery and running out of juice when left ON overnight with the power cord connected. SOmehow it lost the power connection even when I didn't even touch it.
I still didn't pay much attention to that until about a week ago it refused to turn on at all. It does not charge the battery, insted it makes a strange ticking noise, sometimes the charging light flashes sometimes it's constantly on, indicating that it's charging when it really isn't. Whith battery removed, it still won't turn on. It turns on for a split second and then it's off again, followed by that strange ticking sound.
A opened it up, removed all the removable components from it (HDD, DVD drive, RAM, CPU FAN, battery) and still the same wierd behavior. The ticking sound comes from somwhere under the power button, I can't precisely locate it but it's pretty loud.
As a computer it still works. I know that because when there was still a little reserve left in the battery it booted up until the Windows dektop before it ran out of juice. I think with a fully charged battery it would work 100% fine. But the problem is that laptop itself isn't charging the battery anymore and the AC is not provided directly to the system either. So I can't use it anyway.
Some sort of power supply subsystem must be dead but I am afraid that it's integrated in the motherboard. And if that's the case, it would cost a fortune to replace.
Do I have chances of cheap repair that does not involve replacement of motherboard?
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Nov 13, 2014
I have had to have a new hard drive installed as I got a error message saying old drive failing.
I also had a clean install of windows 7 as I was uncertain whether my discs I created would be ok.
I therefore have not got all of the freebies that were installed on the laptop as new. I now find that the dvd drive is not showing in my computer and nothing happens when I insert disc.
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Nov 13, 2014
I have had to have a new hard drive installed as I got a error message saying old drive failing. I also had a clean install of windows 7 as I was uncertain whether my discs I created would be ok.
I therefore have not got all of the freebies that were installed on the laptop as new. I now find that the dvd drive is not showing in my computer and nothing happens when I insert disc.
This happened a couple of days ago and I did a system restore to the previous restore point. I have also not got the egis safe - how to get this back ....
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Jun 16, 2008
My laptop was freezing on boot up at the account selection, the cursor would not move or the keyboard operate.
I did a factory restore with the Acer discs and I am left with the same problem. If I access the Bios then the keyboard and touchpad work. The minute |I get to the Windows logon screen they are both dead again, no movement whatsoever.
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Sep 1, 2008
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure.
2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph
3- Copy the bios.wph to Floppy drive
4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button
5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button
6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
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Jun 25, 2009
Yesterday, I've been told by an Acer representative that I should upgrade my BIOS as soon as I mentioned slowdown.
So I decided to upgrade with the BIOS from the site at Acer PanAm.
As soon as it said it was making a backup of the BIOS I previously had, it blacked out and turned off. Upon boot, my screen was black, my LEDs were flashing despite the only keys working were Caps and NumLock; and pressing the power button once would turn it off.
So then, as I thought Google was my friend, I searched for guides on how to do a BIOS recovery. Thing is, I don't remember my BIOS version, and I needed to go buy a USB floppy drive to do the Crisis Recovery Disk method. So I managed to buy one for $15, and tried the Fn+Esc solution correctly and endlessly with many BIOS versions, but to no avail.
Also, the laptop had to be downgraded to XP, as when it was previously a Vista with only 766MB of RAM, I couldn't do jack with it without slowing down like an elderly person on Ritalin. Maybe this has something to do with Acer's BIOS being Vista-only?
I suck with computers, so I dunno. I've been told I should change my BIOS chip.
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Feb 2, 2015
I am trying to fix a v5-571 for a customer, i get the " no operating system found" error, so i thought i could just wip out the hard drive back it up and restore, total failure after removing the drive, the drive comes up with cycle redundancy errors which usually means drive is dead, now I can buy a replacement but I've been unable to find recovery disks for the new drive. The lappy is windows 8. There is no disks with it he never made a recovery disc.
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Jan 14, 2015
I have an Aspire V5 -473P-5602. This is my 2nd unit as the first had issues that couldn't be fixed. Had this replacement for 2 months now and has been working great until recently. I'm hoping this is a minor thing, but I can't seem to find anything online about it.
Basically, sometimes when I turn on the computer it boots into the "insydeh20" screen. Not every time but enough to be annoying to me. The computer is pretty much as is when I got it new. No 3rd party apps, nothing modified etc etc.
Again, except for installing Windows updates nothing on the computer has been changed. Sometimes when I start the computer I hear a clicking sound ( one click) Seems it makes the noise when there is a Microsft update available. Normal?? Never did it before...
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Oct 5, 2014
I'm trying to use the laptop as a hot spot for my Wifi Ipad to draw from. I'm using currently a Telstra USB Dongle on the laptop.
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