Acer :: Aspire 5003 WMLi Keyboard/touchpad Dead
Jun 16, 2008
My laptop was freezing on boot up at the account selection, the cursor would not move or the keyboard operate.
I did a factory restore with the Acer discs and I am left with the same problem. If I access the Bios then the keyboard and touchpad work. The minute |I get to the Windows logon screen they are both dead again, no movement whatsoever.
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Dec 25, 2007
The keyboard and cursor do not work.A USB mouse and keyboard works.
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Nov 19, 2008
I have an ACER Aspire 5670. Recently i installed windows vista business.
From the day i installed vista my battery appears to be broken.
Ok let's say battery cells were destroyed (Fedora installed on the same system report that battery may be dammaged)-So it may be destroyed in a couple of hours.
The second weird thing is that it persists not to recognize one device. In the device manager it has a hardware ID: ACPISMCB000
Third weird story. Today my notebook prompted that there was SP1 update available. I installed it (in 3 phases - 2together at shutdown and 1 after restart)
After SP update my keyboard stopped working - same thing with touchpad. I uninstalled SP1, uninstalled synaptics driver and re-installed it - same thing.
In a forum somewhere i read that battery causes these problems. I took battery off and now i am writing this message from my notebook's keybord ... touchpad still dead...
both keyboard and touchpad work perfectly in Fedora 9 and that usb mouse/keyboard work perfect too in Vista.
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Sep 28, 2008
So my g/f has bought this laptop from her brother for £100 and upon this he did tell us the battery is dead and the charger he is using ins't the official charger but the laptop works.
Upon getting the laptop I decided to try and make the battery last longer by discharging and charging it a few times fully, but this has just completely stopped the batery from working, fullstop.
So now I am having to run it off the power supply solely.
I have ordered a new battery from ebay and made sure it is the correct battery by checking the model of the laptop, model of the battery and not only that it's £15 cheaper then getting it from shops.
Dispite all that I still need to get a charger for this model, so I found one on ebay which said it was for the 5000 series but not my model, I emailed them and they confirmed to me that it wouldn't work for my laptop.
So now I am on the lookout for a charger for this laptop 5003WMLi but I don't know the model number for the charger so if anyone has an official charger for the 5003WLMi can they please post the model number so I can look for a cheap official charger.
Or if anyone knows what watt, voltage I need then I could perhaps get a charger to suit my needs................................
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Jul 22, 2009
My Acer Aspire One, which I love, does one thing that drives me NUTS! The touchpad, mainly noticed in games (FPS are the most detectable), doesn't respond while pressing keys... IE, I press "W" to run forward, and the touchpad doesn't work simultaniously... I can run, or look around, but not both at the same time... why is that? No other touchpad in a laptop I've ever used had the limitaion? And, when using an external mouse, the mouse works great, meaning I can move around pressing keys on the keyboard all while looking around. It just gets annoying having to stop, look around, then move, stop, look around, move, etc.
Is this a driver problem or a hardware problem? Even the EEE Pc that I use to have didn't do this, so why the new Acer? Curious, and no idea how to fix it.... Maybe it's even a setting somewhere I'm unaware of...
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Sep 28, 2009
I have an Acer Aspire 5630 and since 2 weeks i'm having problems with the touchpad and the keyboard. I tried reinstalling Windows Vista which didn't work. Then i tried windows 7 and it also has the same problem( also tried new drivers etc) . With an extern keyboard and mouse it is able to use te laptop.
fn+ f7 doenst work. (because de keyboard doenst work )
The strange part is that when i acces the bios, de keyboard works.
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Jun 23, 2008
My touchpad and keyboard quit working all of a sudden. I tried to reboot and I can't select the safe mode choice cause the arrow keys on the keyboard don't work. Some people suggested that I remove the battery and reboot, and again nothing.
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Aug 18, 2009
Its an Acer 4202WLMi
My problem (I assume) is related to the on board graphics card. - Intel Graphics Media Accelerator 950
Running Windows XP Pro (SP3 fully updated)
My problem is this:
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I'll explain this in words if the image is not viewable. Basically despite the laptop being a wide screen, the system detects the screen as a 'Digital Flat Panel' with resolution options of 800x600 or 1024x768. So I am left with a black bar down on the right handside as well as a blurred task bar.
I was worried the screen was failing, but even the black section is still backlit made me assume this wasn't the case.
I initially tried updating the drivers to the lastest version etc.
This did not solve the problem, so I reinstalled the old ones. To my suprise on the reboot the laptop started functioning correctly again.
Unfortantly this wasn't a permanent fix, as upon the next restart the problem reoccured, doing the above appeared to fix the problem again.
Becoming sick of having to do this I figured a full install might rid me of this problem, but it appears its not just windows related as even the bios screen is affected by the same issue. Even after a full format even the initial windows pre-install setup phase was still displaying the same problems.
Now reinstalled windows again fully up to date (I am now running on XP Media Center - as its the only setup CD I have to hand.) Its essentially still XP Pro though.
I'm at a dead end what else to do.
Screenshots as shown below are showing the computer running just as if it was on a standard ratio screen (i.e. not wide) but also without blur, which again leads me to think screen)
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But I'm confused as the problem could previously be resolved by doing the process mentioned before, this was functioning fine (didn't reboot for 3 weeks).
I wondered if anyone had any ideas on what I could do, as I have currently no rebooted the machine in 4 weeks since it sucessfully booted correctly (screen is 100% fine so long as I don't reboot it!).
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Mar 7, 2009
I have an Acer 5100 and the touch pad has died ( including all the buttons ). Was perfect one day , turned it on the next day and it was dead. I'm surviving on an old IBM mouse plugged into USB port at present.
Have checked the mouse properties and it says it is working properly ( which it obviously isn't ) . Have uninstalled and re-installed including checking for latest driver on line . The mouse properties still tell me everything is working properly .
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Dec 12, 2008
Plus the the Sound Manager is saying no Audio Output Device is installed AND all of a sudden ATI is saying I have to install new drivers but with no keyboard I cannot find the "display manager".
The only possible thing I can think of is that I added SW for a Sprint aircard right before all this happened bu that couldn't possibly be the cause of the problems could it?
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Jan 29, 2009
I have an Acer 5003WLMi and I would like to add 1GB of memory. I did a crucial scan and they recommended some memory, specifically the DDR-PC2700 1GB CT478616. Now, I was ready to buy it, but on Amazon I did a search for DDR-PC2700 memory and found another 1GB DDR-PC2700, this time with part number CT12864X335. Given the sensitivity here, I would like reassurance, so is there any difference in these two parts and is it okay to buy the memory from Amazon, or should I just buy the one Crucial recommended?
Here are the links for each memory from Crucial.
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Dec 29, 2009
While I was hoping to use this for games, I have not been able to as the keyboard and touchpad cannot be used at the same time.
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Feb 24, 2009
I currently have an AA1 and am curious to those who tried typing on both the HP Mini and the AA1 keyboards and noticed a difference. I believe the HP's keyboard is 92% and the AA1's is 89% I believe. It feels "okay" to type on, obviously not the best due to its size compared to a normal keyboard, but am wondering if the HP's is worth the price jump (paid 300 for mine).
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Jan 5, 2008
I've got an acer aspire 5672 and I can't get passed my login screen anymore. The keyboard and touchpad do not respond.
I tried in safe mode and there they do.
There was one time where they did respond but then they stopped right after loggin in.
The system seems to keep running though, as the cursor blinks etc, it's just that I cannot do anything.
As it does work in safe mode, it must be a software thing, no?
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Oct 31, 2008
So after packing up my comp at a friends house my comp is kinda dead, it was alive before I left my home and everything was fine then.
When i try to start it the cpu is flickering for a bit then freezes so i dont se any bios or anything.
The blue tooth and the lights to the right of the key board are lit to and I have no idea what to do.
Ive tried my old ram mem sticks, pulling out the battery and trying without it, trying a new hard drive, checking for loose cables inside the comp, checking for dust and screaming at it but nothing works.
I talked to some friends and they suggested something called flashing the bios but I have no idea how to do it and I dont know if it will work since i cant se the bios start up screen before it freezes.
I have called acer but they basicly told me to send it in but i dont know if i have any varenty left on it so I rather try to get it working on my own before sending it in if I still got varenty on it.
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Jun 15, 2009
I have an Acer Aspire 6930G notebook, it approx 3 months old and was running without problem until last week when the Optiarc BD-Rom BC-5500S drive stopped loading/playing or recognising any discs in the drive whether DVD, CD or BD-Rom - all that happens is that the BD ROM drive makes a "B-Dum, B-Dum, B-Dum" noise at the regular rate of about once per second and after about 2 minutes of this timesout. If you right click on the Drive icon and select "Explore", then the drive tray ejects and the message screen "please insert a disc into drive F:" displays - when I insert a disc into the try and close then the all that happens is the noise as described about again. I do not hear a fast spinning sound at all, just the slow steady B-dum noise.
What I am trying to find out is whether the drive is broken and it is a hardware malfunction, or whether it could possibly be a driver problem or Windows Vista problem causing this, or even whether something simple like the 30-day trial of "Powerdirector" that was pre-installed but since elapsed, could have somehow caused the disc to stop working. I know nothing about filter drivers, but could this be something to look into?
Nothing loads at all - no audio Cd's no DVD's, no data discs, no blank discs. It seems strange that neither laser appears to be activating.
I bought the notebook over the internet from Amazon so am trying to find out if this is a hardware or software problem first, before contacting them, as if it is a software problem this would not be covered under the warranty.
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Nov 14, 2009
I have an Acer Aspire 5310 laptop which appears to have a dead bios and i'm hoping someone can help me bring it back to life.
Although I'm not a complete novice with computers i have always avoided messing with things like the bios etc... so i'm struggling a little on what some of you would consider basic steps.
The Laptop powers on, the fan spins for a few seconds and the hard disk light comes on..... I've followed several threads on different forums which have led me to believe that it is the bios.
If i remove the battery, press and hold the fn + Esc keys and then plug in the ac adapter, the power light flashes orange for a second. While continuing to hold fn + Esc, if i press the power button the fan spins constantly and slightly louder than before... but nothing else happens???
I've tried to follow steps to flash the bios using a usb stick and the bios versions 1.50 from the acer website but to no avail.
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Feb 16, 2010
my boyfriend's laptop, an acer aspire 5315, will turn on but the screen stays blank.. doesnt even light up.. i plugged an exterior monitor into it.. and that didnt work either.. so its eaither the mother board or the graphics card. the latpop still turns on and it looks for a CD in the tray because of the blinking light and i can hear it do so... so the mother board isnt dead... so it MUST be the graphics card... thing is, i think its integrated.. can anyone help? is it even possible to replace an integrated video card?
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May 19, 2009
My Aspire One simply stopped working; screen is black. Only thing that lights up is the power switch and the orange battery light. That's it. Model number appears to be ZG5.
Running Windows XP.
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Dec 6, 2008
I have an acer aspire 1652WLMi with ATI MObility RADEON X300 PCI-Express.
I updated my bios with the file "3A45 for ATI M22, M24 and M26" and... its wrong.
The laptop is dead. The screen is always black when I tur the laptop on.
Does any body here can help me to recover or flash my old bios or a new one working?
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Feb 23, 2009
It started with a faulty power cord with bad connection that resulted in interrupted power supply (after the slightest movement of the power cord computer showed the battery icon and the screen backlight dimmed - as if there was no power).
I managed to deal with that just fine until the computer started a bad habbit of draining the battery and running out of juice when left ON overnight with the power cord connected. SOmehow it lost the power connection even when I didn't even touch it.
I still didn't pay much attention to that until about a week ago it refused to turn on at all. It does not charge the battery, insted it makes a strange ticking noise, sometimes the charging light flashes sometimes it's constantly on, indicating that it's charging when it really isn't. Whith battery removed, it still won't turn on. It turns on for a split second and then it's off again, followed by that strange ticking sound.
A opened it up, removed all the removable components from it (HDD, DVD drive, RAM, CPU FAN, battery) and still the same wierd behavior. The ticking sound comes from somwhere under the power button, I can't precisely locate it but it's pretty loud.
As a computer it still works. I know that because when there was still a little reserve left in the battery it booted up until the Windows dektop before it ran out of juice. I think with a fully charged battery it would work 100% fine. But the problem is that laptop itself isn't charging the battery anymore and the AC is not provided directly to the system either. So I can't use it anyway.
Some sort of power supply subsystem must be dead but I am afraid that it's integrated in the motherboard. And if that's the case, it would cost a fortune to replace.
Do I have chances of cheap repair that does not involve replacement of motherboard?
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May 4, 2009
Recently my Aspire 9113 started producing screen corruption during the boot process, looking something like an old version of space invaders, (text mode blocks) and then a hatched pattern in XP. It also would crash with a BSOD driver error related to the video driver. I removed the driver (FX Go7600 card) and at least the computer worked with the exception of the screen being slow to render.
I subsequently decided to investigate the BIOS and as a random act of faith decided to reset the BIOS to default settings. Since this, when the machine boots the screen is blank(black) during POST and XP boot up. I can still login to XP so I assume that everything else is OK.
As I removed the driver I don't think I can switch the display to an external LCD although if the card really is gone then I guess this wouldn't work.
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Sep 1, 2008
Im using Acer Aspire 4520. Now my laptop have dead because im update the BIOS firmware on windows vista platform. On 8% progress its 'hang' now i'm can using my laptop.
the many solution i have try on this forum. not done.
FYI on my procedure
1- Run the Phoenix Crisis Disk -> Format the floppy procedure.
2- Open the Acer BIOS from website -> I get the Z03_3626.wph file then rename to bios.wph
3- Copy the bios.wph to Floppy drive
4- Insert the USB floppy to my laptop then remove the battery, hold the FN + ESC button, plug in power then press power button
5- I hear the floppy drive reading on 3minutes then after 3minutes the floopy drive stop and i release the holding FN + ESC button
6- waiting about 20 minutes nothing happen.
so what i want to do...? i think this is right procedure because it reading the floopy drive long about 3minutes. If i try burn the CD procedure nothing happen (can read), then try rename to .fd it not read.
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Jun 25, 2009
Yesterday, I've been told by an Acer representative that I should upgrade my BIOS as soon as I mentioned slowdown.
So I decided to upgrade with the BIOS from the site at Acer PanAm.
As soon as it said it was making a backup of the BIOS I previously had, it blacked out and turned off. Upon boot, my screen was black, my LEDs were flashing despite the only keys working were Caps and NumLock; and pressing the power button once would turn it off.
So then, as I thought Google was my friend, I searched for guides on how to do a BIOS recovery. Thing is, I don't remember my BIOS version, and I needed to go buy a USB floppy drive to do the Crisis Recovery Disk method. So I managed to buy one for $15, and tried the Fn+Esc solution correctly and endlessly with many BIOS versions, but to no avail.
Also, the laptop had to be downgraded to XP, as when it was previously a Vista with only 766MB of RAM, I couldn't do jack with it without slowing down like an elderly person on Ritalin. Maybe this has something to do with Acer's BIOS being Vista-only?
I suck with computers, so I dunno. I've been told I should change my BIOS chip.
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Feb 2, 2015
I am trying to fix a v5-571 for a customer, i get the " no operating system found" error, so i thought i could just wip out the hard drive back it up and restore, total failure after removing the drive, the drive comes up with cycle redundancy errors which usually means drive is dead, now I can buy a replacement but I've been unable to find recovery disks for the new drive. The lappy is windows 8. There is no disks with it he never made a recovery disc.
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Dec 12, 2014
I bought an Acer Aspire V/-582PG 15,6" HD touch a month ago. Today I was playing games with a couple of friends when the screen suddenly turned white. I could still hear the game music and could talk to my friends on mumble. I tried to put the computer to sleep and turn it on again, but the screen was still bright white. I then tried to shut it down and start it again; the screen was still white.
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I then connected it to my tv using hdmi. This enabled me to see the Windows login screen. Shortly after I logged in to Windows, the computer shut down. Now i can't start it and none of the lights on the computer are on.
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Mar 25, 2009
I'll start off with a quick "thanks" to everyone here for all the great info - was a big help when selecting a laptop to purchase! Now my issues...
Just got a refurbed E6400 in the mail from Dell Outlet. First odd thing I noticed is that it sometimes randomly makes a quick succession of rapid clicking type sounds (sounds kind of like HDD activity) followed by a beep that doesn't come from the laptop speakers because they are muted.
This little pattern happens anywhere from 3 to as much as ~12 times. Nothing bad seems to come of it yet, but its annoying and would be somewhat disrupting to classes if I use it for note-taking. This has happened maybe 4-5 times in the 3 hours that I've had the computer.
Any ideas what this might be? Note that I recently got a BSOD (yes, within HOURS of using the machine!) and since then I haven't experienced the noises, but then again the BSOD was only ~30 mins ago .......
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Sep 7, 2009
I was cleaning my keyboard with some cleaning fluid where I spilled some on my keyboard and now its not working at all.
The laptop runs fine but the keyboard is completely dead can anyone tell me is it simply the keyboard or have I screwed the motherboard up?.
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Jul 28, 2013
IÂ spilled drink on my laptop. This has resulted in dead keyboard. I ordered new one and i don't wanna send my laptop away for few months. So i m gonna change it my self. It's not first time taking apart my laptop (well it's first time taking apart y580).
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Jun 2, 2008
Basic issue is that all of a sudden the touchpad has stopped working and that little icon that was in the systray has dissapeared. it was working fine a few weeks ago. i currently am using a USB mouse, but i need the touchpad at uni as the desk space is very limited. its a shame this issue has came up now a day before a MAJOR assesment is due, and i cant finnish it because i cant use the mouse at uni.
Anyways, so i have tried the FN+F7 thing, doesnt work. Tried Re installing and rebooting the drivers, still doesnt work. tried a system restore to when it was working. still doesnt work i have basically tried EVERYTHING mentioned on various forums and on google. nothing seems to work. the drivers appear to be installed but wont work for some reason. i will attach photos to the main options so you can see how it appears to me.
there are no bios otpions i looked for those. seriously its so weird, nothing works and its very frustrating! in the past few weeks i have installed adobe illustrator CS3, dont know if that could be the reason for it not working, but i dont think so. I have windows XP SP2. when i try installing the original drivers off a backup cd my dad made, it just installs and does nothing. i downloaded the newest drivers from the website and still the same thing. the program does appear in the program files, and the control panel/add remove, but just doesnt seem to run!
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