Dell :: E6400 Touchpad Dead Zone And Funny Noises
Mar 25, 2009
I'll start off with a quick "thanks" to everyone here for all the great info - was a big help when selecting a laptop to purchase! Now my issues...
Just got a refurbed E6400 in the mail from Dell Outlet. First odd thing I noticed is that it sometimes randomly makes a quick succession of rapid clicking type sounds (sounds kind of like HDD activity) followed by a beep that doesn't come from the laptop speakers because they are muted.
This little pattern happens anywhere from 3 to as much as ~12 times. Nothing bad seems to come of it yet, but its annoying and would be somewhat disrupting to classes if I use it for note-taking. This has happened maybe 4-5 times in the 3 hours that I've had the computer.
Any ideas what this might be? Note that I recently got a BSOD (yes, within HOURS of using the machine!) and since then I haven't experienced the noises, but then again the BSOD was only ~30 mins ago .......
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Dec 4, 2014
The Control Zone Touch Pad on my HP ENVY 15 Notebook PC is preventing me from being able to comfortably type. How do I turn it off?
I prefer my wireless mouse and this is a touch screen... seems overly redundant.
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Aug 28, 2009
There is an intermittent (almost rhythmic) high-pitched whining noise coming from my E6400. It is extremely hard to determine the exact location of the noise. It seems loudest on the left side of the base, but with your ear near the laptop, it is audible pretty much everywhere. It is very quiet, and I wouldn't mind it at all if I couldn't also hear the noise through the headphone jack. I have had it since I bought the machine (from the outlet a couple weeks ago). I mentioned it when I sent it to the repairs depot for overheating issues, but apparently they ignored my notes (they also ignored my third issue, a wobbling of the base).
I am running Windows XP Pro SP 3. Can anyone listen for similar noises in their own E6400's? Just plug in some decent quality in ear monitors or headphones and let me know if you hear the noise.
Okay, I listened for the sound while running stress tests on the CPU and ram, and the noises change. In fact, it became clear to me that there are actually two noises, but they usually happen simultaneously, so it is hard to distinguish between them normally. One is a short, quiet squeak, the other is a longer, louder and more irritating whining noise. They latter disappears when I run the stress test. I'm not sure what this reveals. I also updated BIOS and nothing changed.
The sound disappears when running when in Safe Mode w/ networking.
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Apr 2, 2010
Well i can usually fix my laptop problems but this one has me very surprised and i wanted to ask for opinions before doing somehting drastic (like changing the screen)
But alf m laptop screen goes dim, if this were the only thing the anwser would be obvious (broken screen change it) but the thing fixes when it goes into battery and slowly comes back when its conected again
I has virtually the same brightness on battery mode than on conected mode so the only real thing conecting her does its dimming alf the screen.
Why would it work while on battery and not conected? and why only alf screen?
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Jan 15, 2010
my dad gave me his old e6400 as his job paid him a brand new hp elitebook with all the bells and whistles, after checking my new toy, I found out that the battery if pretty much dead.
The bios reports that it's damaged and Ubuntu says it can only hold 25% of the original charge... And it only lasts 20 minutes .
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Nov 13, 2009
My SD card reader seems "dead" on my E6400 running Win7 32bit.
I've tried installing various Ricoh drivers, including the Ricoh R5C847 for Win vista/xp 32 bit. I can't find a driver for Win7 32 bit, at least not on the Dell driver-support pages .....
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Mar 7, 2009
I have an Acer 5100 and the touch pad has died ( including all the buttons ). Was perfect one day , turned it on the next day and it was dead. I'm surviving on an old IBM mouse plugged into USB port at present.
Have checked the mouse properties and it says it is working properly ( which it obviously isn't ) . Have uninstalled and re-installed including checking for latest driver on line . The mouse properties still tell me everything is working properly .
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Jun 16, 2008
My laptop was freezing on boot up at the account selection, the cursor would not move or the keyboard operate.
I did a factory restore with the Acer discs and I am left with the same problem. If I access the Bios then the keyboard and touchpad work. The minute |I get to the Windows logon screen they are both dead again, no movement whatsoever.
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Nov 19, 2008
I have an ACER Aspire 5670. Recently i installed windows vista business.
From the day i installed vista my battery appears to be broken.
Ok let's say battery cells were destroyed (Fedora installed on the same system report that battery may be dammaged)-So it may be destroyed in a couple of hours.
The second weird thing is that it persists not to recognize one device. In the device manager it has a hardware ID: ACPISMCB000
Third weird story. Today my notebook prompted that there was SP1 update available. I installed it (in 3 phases - 2together at shutdown and 1 after restart)
After SP update my keyboard stopped working - same thing with touchpad. I uninstalled SP1, uninstalled synaptics driver and re-installed it - same thing.
In a forum somewhere i read that battery causes these problems. I took battery off and now i am writing this message from my notebook's keybord ... touchpad still dead...
both keyboard and touchpad work perfectly in Fedora 9 and that usb mouse/keyboard work perfect too in Vista.
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Feb 7, 2009
I just bought Dell Latitude E6400. It is well-design machine. A little more noise than my T41, an old IBM guy. I have a problem with touchpad and buttons:
On Dell touchpad window, there are two buttons, one sticking point buttons (back) and touchpad buttons (front). When I click and hold the touchpad button (front one, either left or right), touchpad works, I can move the cursor to scroll down and up.
However, when click and hold the back one (up next the touchpad), the touchpad does not response. Traditionally, both buttons work with touchpad but this one does not. I am wondering if it is Dell's new design or there is something wrong with the touchpad.
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Mar 17, 2009
I can't remember where I read it but somebody mentioned that on some of the older versions of the Dell ALPS Touchpad drivers there were more options available. Anybody know which version, if any, had support for tap zones in the corners or for browser back/forward swipe zones?
I tried the latest Toshiba drivers and the driver lets you configure these zones but for some reason it doesn't work. Horizontal scroll didn't work either on the Toshiba drivers but a feature I can only describe as "typing palm guard" works on the Toshiba version even though the Dell drivers don't have support for it.
So this suggests to me there are more options available that the ALPS hardware on our machines can support than provided by the Dell drivers.
On the Dell drivers when you type and graze your palm against the pad you can inadvertently move your cursor, select text in a random area, or accidentally lose focus from the edit box.
With the Toshiba driver it disables the touchpad as you type so that these mistakes can't happen and you can graze or even rest your palm on the touchpad surface
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Oct 24, 2009
This is not the newest topic but it's been well described that the Latitude E series' touchpad is crappy. With the launch of Windows 7, I thought that I'd give the new touchpad drivers a try. Still as crappy.
This is the worst touchpad and pointing stick that I can remember using on a laptop. Normally I wouldn't care, but actually having a terrible nav system really stinks more than I thought it would.
Well, my stop-gap solution was to simply remove the Dell touchpad drivers altogether and go native with whatever Windows 7 detected. What an amazing difference! The touchpad is usable now (it doesn't freeze and it tracks much better).....
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Apr 14, 2009
I had an E6400 with touchpad problems.
Now I have an E6500 and experience some annoying touchpad issues.
Everyone I've talked to that owns an E-series latitude is experiencing some glitchy touchpad issues.
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Mar 12, 2010
I am unable to type more than a couple of minutes without my cursor repositioning itself. The problem is inadvertent "contact" between my palm/lower thumb and the touchpad. I put contact in quotes because it's not even clear whether actual contact or mere proximity is the problem.
Brief background: I worked with Dell service and we agreed that the problem is an overly sensitive trackpad. We tried changing the TrackPad settings to no avail. They authorized a replacement trackpad which was installed by a service tech (along with a new mother board after he accidentally killed the computer while replacing the trackpad).
Result: Still no improvement.
FYI: My Touchpad settings are Touch Sensitivity 6/8; Tap to Click: On/Medium Speed; TouchCheck: Enabled/Minumum. Scroll: enabled
As you can from the above, I use the TrackPad for all my control (including selection). I have tried the most obvious solution -- turning up the TouchCheck -- and find that it renders the tap to select function useless. At this setting, it often takes 2-3 clicks to make a selection which is obviously unacceptable.
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Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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May 22, 2009
I was playing stalker a few days ago getting 50-70 FPS and now come today its so much lower at 20-30(not playable) and I tried CS:S, and COD4, and they all seen dramatic fall in FPS. I don't notice any artifacts but I just notice huge FPS hits. I also think my fan isn't running anymore but I am not sure. Does anyone one know what I should do now? Its out of warranty already.
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Jan 13, 2009
I have inspiron 9300 and when I play mp3's on the laptop it makes a crackling and poping noise every 1-3 seconds, when it does this it pauses the song about 1/2-1 seconds each time it makes this noise. It also does this when I play my ripped dvd's on the harddrive and playing video games, it pauses the movies and games 1/2-1 seconds seconds during the crackling and popping noises. I can temporarily fix this sometimes when I take the harddrive out for about 8-9 hrs and put back in again, but after I reboot or turn it off and turn it on again the crackling and popping noises come back. When I play dvd's or cd music in the optical drive this doesnt happen. What can I do to fix this?
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Dec 28, 2009
i have a studio 1555 i purchased back in july that's been working swimmingly except for one problem. the ac adapter has always made these clicking noises but i have managed to ignore it because
i don't want to deal with the problem. now however, the blue ring light around the plug is flickering on and off as well as the clicking noises still coming from the ac adapter brick.
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May 10, 2014
Got my XPS 15 less than a month ago, been playing some games and some light 3D and graphic work on it. I'm considered having worked the laptop a little more than normal word-processing or web-browsing - not stretching it by any means (not yet anyway).
To deal with the heat, I've lifted the rear of the base up with some small EVA laptop pads about 1cm high.
Just 2 days ago, I've encountered a louder-than usual rattling fan noise coming from the right-hand fan at the base. It sounds kind of like the one in this video, changing frequencies as I rotate the unit around in my hands :
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When I run 3D games, the fans get loud (as per usual) that the rattling sort of "blends into" all that noise, but when web-browsing, the rattling is quite apparent - no longer just a soft whir. There is a slight vibration coming from the right side, if I lay my palms flat on the keyboard.
I've emailed tech support, got a ticket number, but no response so far. Will wait another day before calling. At times like this, I wish Dell had a bricks and mortar outlet that I could bring the laptop to to get it fixed.
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Aug 27, 2009
My laptop was on charge for a few hours and then my EXTREMELY HOT powerbrick started making noises and started chirping. Is that normal?
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Jun 18, 2009
This is a very strange one , I have a Studio 17, and it has never had any kind of noises coming from the inside, however, in the past few weeks I have been hearing beeps that are coming from inside the laptop not from the speakers. Its a single beep, and does not have a pattern such as beep every 4 or 5 seconds it beeps when it feels like beeping, usually one short beep.
I called Dell, and the tech guy told me that beeping was " normal " and I should not be concerned over it. Can you believe that jerk? "beeping sounds from inside are normal "? I dont think so.
I have tried to think of anything inside this thing that can beep or why I would be getting these beeps and I cant come up with a thing. Originally I thought it was possibly a CMOS battery going bad, but Dell says the battery wont make it beep, then I thought maybe its overheating, but then when I feel the laptop its' barely warm, so Im at a loss.
This beeping is intermittent, it will beep for a while, then stop, then later on or the next day it might beep again for a few hours then stop again.
Anyone have any suggestions on what could beep from inside the laptop? the sound seems to be right near where the hard drives are located if I put my ear to the touchpad area I think thats the area it originates in.
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Jan 13, 2009
I have a new M1530 and I just have a couple of minor issues.
Firstly, the harddrive always makes noises (like it is thinking) even when the computer is idle. It's not loud and just sounds like normal access sounds, but it makes a little noise every 2 seconds or so. Is this normal and can I make it stop? Like I said, the noise sounds like a normal HD noise, but it just never shuts up.
Finally, has anyone had problems connecting to wireless networks in vista? I have connected my laptop to 2 networks already and it was fine, but now when I try and connect to my main network, it asks for "additional log on information", including a username, password and domain. I don't have this info and have only ever used a WEP key...
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Nov 20, 2009
Whenever I'm viewing the smallest things, like images or even streaming on youtube. The far left fan goes into gear -- but it sounds like it's hitting a wire, making a loud and obnoxious grinding sound.
And recently my computer would go at 100% CPU Usage, requiring me to restart a couple of times until it became neutral.
Any ideas other than opening the computer?
I'm using an Inspiron 1520. It's 2 years old.
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Sep 26, 2008
I am about to order an XPS 1530 with the 320 GB 5.400 rpm harddrive, but I have heard that these make some really annoying noises from time to time, so my question is - is that normal or are these harddrives sort of defective? And I have only heard of that issue regarding the said 320 GB model. What if I buy a 400 GB hard drive? Do these make these noises as well? I am really concerned right now because I have heard quite a few things about the XPS 1530 that just didn't sound right... like the DVD drive noises, the hard drive noises, the display lottery...
here is another question but I don't want to start another thread:
I'll be using Photoshop a lot, so will I experience a big difference between the T8300 and the T9300 processor? I know this has been asked before but all I found out was that there will be virtually no difference in gaming.
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May 27, 2012
I just purchased the Dell XPS 13 Ultrabook and I hear a lot of high-pitched noises coming from the keyboard, i think from the right side, but hard to tell. It is really noticable in a quite room, and isn't a solid tone, it has a super short pause in it every second or so, but overall very consistant. It isn't the fan, and when I use Fn F2 to disable wireless/bluetooth it gets a little quiter, and seems a little more constant in the tone. It also isn't the lighted keyboard, it still does it with that off. It also does it when using A/C or battery.
So it might be a combination of the harddrive and wireless and bluetooth, or maybe some other circuits, but it is very annoying. I've seem some others post online about this as well, and am hoping Dell has a way to correct this somehow, but I don't have a lot of hope that a software or firmware update can fix this.
Are others hearing this too? I know some people are more sensitive to these types of noices, but if you put your ear to the keyboard in a quite room, you will hear it. I can hear it when I am sitting up typing at the keyboard, I just put my ear to the keyboard to better tell where it is coming from to describe it.
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Apr 22, 2009
My screen makes a lot of noise and it is driving me absolutely NUTS. Whenever I move or the screen wiggles it makes this clicking sound near the hinges.
I have completely removed the bezel and looked for anything that might be the culprit
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Jan 13, 2009
I've got an HP dv9685eo. Recently the fan has started to make strange noises. Kind of like a drilling noise - I'm not sure how to explain it. Kind of like it's hitting something when spinning. I once had a desktop computer which started to make fan noises as well. I resolved that by cleaning the fan. That computer's warranty had expired, however, and I am reluctant to open my laptop because it still has warranty. I need my computer every day and my laptop is my only one, so I don't like the idea about sending it in for repair. Can they see if I open the case and take a look inside it? There aren't any stickers on it (at least not on the outside). Will opening it even void warranty or is it only if I start to remove/add/replace hardware in it?
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Nov 22, 2009
I just received a new XPS 1340. It's got the TS-H553A DVD burner drive. However, I think there might be a problem with it. It makes a weird scratching noise with most discs - almost like a power saw cutting through wood - and it rips CD audio at 1.5x.
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Jan 15, 2014
2 days ago I was given a new work laptop - the E7440 (its brand new).
Straight away I noticed some loud buzzing noises which a fellow colleague said was the fan. It's quite annoying. I soon noticed however when my laptop was idle these noises would stop, and when I clicked they would start again. Whenever I ask the Laptop to do anything these noises start up, and considering im active on the machine all day.
There are high pitched, buzzing noises. And as mentioned are aligned to when the laptop is processing something. They also make sounds when I scroll the mouse for example.
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Nov 25, 2014
My laptop, Dell Inspiron 14R is making 3 beep noises with intervals and the screen is blank!
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