Dell :: Laitude E6400: Jumping Cursor From Over Sensitive Touchpad

Mar 12, 2010

I am unable to type more than a couple of minutes without my cursor repositioning itself. The problem is inadvertent "contact" between my palm/lower thumb and the touchpad. I put contact in quotes because it's not even clear whether actual contact or mere proximity is the problem.

Brief background: I worked with Dell service and we agreed that the problem is an overly sensitive trackpad. We tried changing the TrackPad settings to no avail. They authorized a replacement trackpad which was installed by a service tech (along with a new mother board after he accidentally killed the computer while replacing the trackpad).

Result: Still no improvement.

FYI: My Touchpad settings are Touch Sensitivity 6/8; Tap to Click: On/Medium Speed; TouchCheck: Enabled/Minumum. Scroll: enabled

As you can from the above, I use the TrackPad for all my control (including selection). I have tried the most obvious solution -- turning up the TouchCheck -- and find that it renders the tap to select function useless. At this setting, it often takes 2-3 clicks to make a selection which is obviously unacceptable.

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When it freezes, I need to re-start the computer.

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Am running XP - 32bit.

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Anybody seen this before??

I have the latest drivers from Dell...should i be using Alps drivers from the mfg?

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