HP :: 2000 Notebook - Touchpad / Cursor Not Working
May 8, 2013
I have a HP 2000 Notebook PC; can't seem to find the model numbers or anything.
My touchpad just randomly stopped working when I opened my laptop this morning. I'm using an external mouse right now but need to have access to the touchpad. I have already attempted the following:
Rebooting 5 times
Trying function keys
Toggling on/off: there is not light above the touch pad, and double tapping does not facilitate any change in the light or function of the touchpad
Reinstalling touchpad driver twice
Searching mouse properties: does not list touchpad as mouse device.
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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Aug 19, 2014
The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.
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Jul 1, 2014
i have HP 2000 notebook and all of a sudden HDMI port stopped working. Factory restore and a chipset driver worked and it started working. my bad, i installed a graphics driver, that took me back to sqaure one. HDMI port on the laptop is not working. HDMI cable and TV HDMI port is all working.i ran HP support assistant and it shows all required updates are in place. though it worked in between, it should be an issue with the chipset driver.
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Apr 22, 2013
The touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
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Feb 2, 2014
I have Hp Pavilion 2000 notebook, on which when i am press f2,f3 for brightness increease or decrease, id does'nt do that. inface all other buttons are performing well, but when i press this, the brighness bar shows on the screen but newither it increases nor decreases.
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Feb 13, 2015
I just got this laptop for a month and the touchpad is making me frustrating. The cursor lags, the drag function sometimes not working, the primary and secondary buttons interchange (the settings are not changed), and the left or right-click does not work properly. I got downloading the drivers of the mouse to restoring the pc to its original settings. Currently, the bios is updated but it is still happening though the update made the touchpad to become more responsive than before.
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Jun 7, 2013
The touchpad on my Inspiron 15z freezes-up a few times a day; the cursor suddenly won't respond and buttons stop working. Restarting the machine usually fixes the problem, until the next time...
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Jan 25, 2015
Bought this pc at Wal-Mart-mart December 2013 it is a hp 2000 notebook pc with windows 8 when you turn the pc on press keys to enter my user password, and after I enter my password screen goes black except the white arrow moved by the mouse pad will not do anything after that
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Jul 22, 2014
i have no audio on my laptop. ive tried restarting, ive run my cleaners. im at a loss as to what to do next. i have an hp 2000 notebook with windows 8. my audio was working perfectly fine a couple days ago. i havn't made any changes to my computer. it just stopped working.
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Nov 18, 2013
my laptop fan was good till today morning and i shut it down at noon and everything was ok. But when it turned it on in the evening it display error message-------the system fan is not working and count down of 15 seconds untill laptop gets auto shutdown. After that i noticed that my fan is not spinning. As troubleshooting, i updated my bios, do a system restore, uninstall paragon hard disk suite which i installed in the morning thinking that it might be causing the problem. But of no use. Still the fan is not working.
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Aug 23, 2014
I have an HP Pavilion g4-2149se Notebook running Windows 7.For the past 2 weeks almost, whenever I start my computer, before getting the Windows welcome screen, I get a lingering blank screen with a cursor. Then, it'll finally get to the welcome screen, but before it loads my desktop, I'll get another lingering blank screen with a cursor. Honestly, I'm grateful that my computer is still starting up at all... But is there any way to fix the lingering blank screens? It's making me nervous.I've looked around the web for a solution for days, and anything I could find I've tried, but nothing has worked. I uninstalled all recent Windows updates, hoping one of them had went wrong, but no luck I scanned for virus' and malware and found nothing. I've only downloaded one program since I noticed the problem began (4K Video Downloader), though the program doesn't seem to be a problem.
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Oct 10, 2008
To any owners of Dell Inspiron 1525 laptops who participate on this board, are any of you experiencing any unusual problems with your computer's touchpads and also are you experiencing erratic cursor movements on your computers whether your computers are operating off of battery power or on A.C. power? If you are or have in the past and you contacted Dell about it were your issues resolved to your satisfaction and what did Dell do to resolve those issues? I'm considering purchasing an Inspiron 1525 to replace a 2 year old damaged Inspiron 1300 but I'd like to get some feedback from posters on this board who happen to own an Inspiron 1525.
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Aug 18, 2009
My dell has an Alps touchpad and I noticed that the busy cursor from vista freezes. Is there a way to get it to animate?
This is the cursor in case you don't know what I'm talking about:
http://img268.imageshack.us/img268/7...tcomanddji.jpg
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Mar 12, 2010
I am unable to type more than a couple of minutes without my cursor repositioning itself. The problem is inadvertent "contact" between my palm/lower thumb and the touchpad. I put contact in quotes because it's not even clear whether actual contact or mere proximity is the problem.
Brief background: I worked with Dell service and we agreed that the problem is an overly sensitive trackpad. We tried changing the TrackPad settings to no avail. They authorized a replacement trackpad which was installed by a service tech (along with a new mother board after he accidentally killed the computer while replacing the trackpad).
Result: Still no improvement.
FYI: My Touchpad settings are Touch Sensitivity 6/8; Tap to Click: On/Medium Speed; TouchCheck: Enabled/Minumum. Scroll: enabled
As you can from the above, I use the TrackPad for all my control (including selection). I have tried the most obvious solution -- turning up the TouchCheck -- and find that it renders the tap to select function useless. At this setting, it often takes 2-3 clicks to make a selection which is obviously unacceptable.
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Jan 21, 2013
I have been using my dell inspiron for about a year and half and it worked fine. But one day i plugged my charger for charging laptop and mouse goes mad... it starts moving to and fro of its own without me touching it.i googled the problem but did not found any useful material. i installed the ALPS driver and the only thing i get is i turn of my touchpad when charging and use a usb mouse instead.
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Feb 10, 2013
I have a dell inspiron 15r. i am running windows 8. my touchpad when i tap to click it does nothing but moves across the screen. fine. how do i enable tap to click.
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Sep 28, 2014
When you lightly tap the touchpad to start moving the cursor, it makes a noise. It's almost as if its being depressed around one mm every time you touch it. Now, I'm not talking about intentionally pressing it down and hearing a click.
Just lightly putting your finger on the pad. Is the feeling of it depressing slightly and making a small noise normal?
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Jan 13, 2015
I have an Aspire E-17. I shut of the curser and or touchpad by mistake. How do I turn it back on?
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Nov 14, 2014
I bought HP 2000 Notebook PC -2d49WM with AMD new 10/2013. took out of box a few days ago, updated to Windows 8.1. Have wireless home network and internet working. Cannot play DVD's.
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Oct 24, 2014
Have an HP 2000-208CA Notebook that came with 64 bit, WIN7. This notebook is extremely slow. The processor and memory I believe is the biggest issue with this notebook. Have installed WIN7, 32 bit. Now can't find the correct wifi drivers for this notebook. Have downloaded all wifi drivers that were listed for WIN7, 32bit for an HP 2000-208CA notebook, but none of them work. Any alternative wifi drivers?
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May 4, 2014
I have an issue ona HP 2000 Notebook. I've gotten locked out of the bios by a long forgotten password.
I hit the three incorrect answer page several times by now. I get a screen that says "system disabled" with Error screen number : 63919498
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Nov 30, 2014
My HP 2000 is currently saying that a SMART hard disk check has detected an imminent failure.
Upon running hardware diagnostics I was given a failure ID of: 6CX1VS-70P7AE-MFGJWK-60BA03
My Product ID is: E0M17UA#ABA
I am wondering what my options are. My PC is still under warranty and I would prefer to not lose the data I have on this hard-drive.
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Oct 5, 2014
There are function keys on my 2000-20a20NR notebook PC for brightness, but no buttons for contrast. How do I adjust the contrast? (Running Windows 7.)
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Aug 6, 2014
The product name is HP 2000 notebook PC and the operating system is Windows 8. I had automatic updates installed and after the laptop restarted the login screen was frozen. I could type my pin code in but nothing happened after that. I tried ctrl+alt+del and other buttons but nothing happened. I kept restarting my computer but it still did the same thing.
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Feb 5, 2013
I've had this problem a few times but at random it seems to fix itself. I'm an new IT tech and i'm truly stumpted by this.
Computer: hp folio 13 - 2000 notebook pc: all drivers and software fully updated and 100% virus free. I use the computer mostly on a closed network.
Issue: The sound has random long periods of time where the sound is either on or off. Checked and reinstalled drivers, restarted, went through all the windows audio settings and still cant seem to pin point the issue. I'm considering just replacing the build in speakers and wiring if I dont find a solution soon.
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Nov 20, 2014
I have a HP 2000 Notebook Running Windows 8. As of last night it was working fine. Since this morning it will not turn back on. I have tried the hard reset with a removed battery. Nothing happened. No lights, no fan, no movement nor sound.
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Oct 2, 2011
My Inspiron 1440 laptop running on Windows 7; I have always had the problem with the cursor jumping all over the place and sometimes it just deleted the whole of document by itself. So frustrated to use. I just found that it's a known problem as it happens to many of the other models. What does Dell Support have to say about this? It takes me forever to type this message as it keeps jumping around wherever the mouse pointer is.
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May 21, 2014
We recently purchased 40 units of the Latitude 3340 model. We have noticed on most of the new laptops when using the touchpad there will be frequent pauses in the cursor movement. It really affects the movement of the pointer. This behavior happens in the Bios, Factory image and our corporate image. It does not happen when we use an external mouse. Dell has replaced the touchpad on one unit and this has not worked. I am concerned that is may be an inherent hardware issue.
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