Dell Inspiron 15z :: Intermittent Freezing Of Touchpad - Cursor Suddenly Won't Respond And Buttons Stop Working
Jun 7, 2013
The touchpad on my Inspiron 15z freezes-up a few times a day; the cursor suddenly won't respond and buttons stop working. Restarting the machine usually fixes the problem, until the next time...
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Apr 11, 2013
My Inspiron 15 r suddenly hangs and doesn't respond (no cursor movement, no keyboard response, nothing works).
I will have to restart the system every time.
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Oct 18, 2013
I recently purchased a new Inspiron 15 7000 (7537) with Windows 8. I'm getting used to Windows 8, but really struggling with the integrated touchpad. It's getting so frustrating I'm considering returning it. The problems are hard to pin down, but in general:
-I often get the right click shortcut menu, when I'm just trying to click. I've even changed both the right and left hand buttons to both be "click" (and neither be shortcut menu), but I still get the shortcut menu a lot.
-Sometimes the cursor gets stuck and doesn't respond to movements. I've tried adjusting the touch sensitivity and disabled palm detection. No change.
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Nov 23, 2014
My touchpad doesn't work but the buttons are working fine. It also clicks randomly (not with the left or right mouse buttons) so I have to disable it. I have installed the latest version of the Synaptic driver and the problem still persists. I think only the touchpad is having a problem because when I use a wireless mouse, it works fine.
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Aug 4, 2009
I have a problem with the Lap Top, HDX18-1070
Work on the first day on the Laptop, between 1 hour to 3 hours and then suddenly stop working!
After that, I close the Laptop, and re-operation of the new work between 5 minutes to 15 minutes
Several experiments have tried did not work for me either by the heat there is no final heat
CPU temperature of 36C to 46C
GPU temperature of 45C to 53C
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Mar 26, 2013
I am using dell inspirion n5010 i3. And i am getting problem with its touchpad . Problem is that while using the laptop, touchpad suddenly stops working but right click option continues to work but at the same time usb mouse continues to work and after pressing ctrl+alt+del and doing logout it starts working.
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Apr 24, 2013
I bought Dell Inspiron 15R 6 months ago.
At first, the cursor works well. However, after 2 months usage, the cursor suddenly starts to runaway when I am typing in Microsoft word.
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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Mar 30, 2013
Laptop 3 years old and touchpad slowly stopped responding one night.
Downloaded new driver (ALPS Touchpad v7.1007.115.102. A05) no less than 3 times and had a partial success. Now right half of touchpad is ok but left half can only respond to up/down finger movements.
Run Dell diagnostics and all hardware is ok.
Run a full antiVirus scan and ok. Laptop says new driver is ok and running ok.
Touchpad does not work in BIOS and done a full diagnostic check and said the touchpad is fine!
Use of mouse is ok so not the end of the world!
Back to factory settings?
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Jan 19, 2009
my touchpad will stop working and then continue to work..
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Feb 14, 2015
I just bought an ACER E5-771G-54N6 and after 2 days my touchpad just stop working (Win 8.1 , 64-bit). This is obviously a software (driver) issue, and after researching and finding out that a Windows reisntall is the only solution, I find that hard to believe that this can't be fixed through a patch. These type of problems shouldn't be occurring on brand new laptops.
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Feb 6, 2010
I turned laptop on today and the touchpad is just not working. Has this happened to anyone else? I looked for drivers but only found vista ones which I installed but still not working. Thankfully I have a bluetooth mouse but it is not that good and I like to use the touchpad.
Using windows 7 32 bit. I might install the OS again but does this sound like a hardware failure?
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May 8, 2013
I have a HP 2000 Notebook PC; can't seem to find the model numbers or anything.
My touchpad just randomly stopped working when I opened my laptop this morning. I'm using an external mouse right now but need to have access to the touchpad. I have already attempted the following:
Rebooting 5 times
Trying function keys
Toggling on/off: there is not light above the touch pad, and double tapping does not facilitate any change in the light or function of the touchpad
Reinstalling touchpad driver twice
Searching mouse properties: does not list touchpad as mouse device.
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Aug 19, 2014
The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.
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Jan 21, 2015
I tried to clean the underneath of the touchpad mouse buttons of this Dell Vostro 2520 Notebook. since then both the buttons are not working. I am not being able to use the left right buttons and now using an external mouse.
What do I need to replace? How to purchase and from where. dell techincl support phone waiting time is currently 2-3 hours. I just tried.
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Apr 22, 2013
The touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
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Dec 6, 2011
I bought t420 last month. Yesterday i spilled liquid on the clicks on touchpad. The right button works but it freezes sometimes, left doesn't work at all. Because i am in Europe now,the warnity does not cover. Also the ultranav buttons don't work. With external mouse it works.
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Dec 20, 2013
I recently bought a Lenovo G505s about a month ago. Everything is fine with it until i downloaded Steam and downloaded some games. 3 of the games i downloaded are shooters and therefore require the left mouse button. But when i click it to shoot, it doesn't respond sometimes and is very laggy. This is not the fault of the game as i tried it in different ones but the problem is still there. i tried to switch round the buttons (so that the right button is to shoot and the left to aim) and it works fine...
If it is needed here are some specs for the pc:
AMD A8
6gb ram
WIndows 8.1
Also the buttons and trackpad work completely fine with everything else except games including Minecraft. it seems that when i am moving with WASD the button doesn't work but the right click button does.
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Feb 13, 2015
I just got this laptop for a month and the touchpad is making me frustrating. The cursor lags, the drag function sometimes not working, the primary and secondary buttons interchange (the settings are not changed), and the left or right-click does not work properly. I got downloading the drivers of the mouse to restoring the pc to its original settings. Currently, the bios is updated but it is still happening though the update made the touchpad to become more responsive than before.
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Oct 23, 2008
the left button on the touchpad is playing up. When I click the left button the diagram of the left button on the little Dell Touchpad icon in the system tray lights up as if it's being pressed when it actually isn't. So it basically makes it impossible to use the touchpad because it then acts as if I'm holding down left click so it highlights everything. It's a real pain in the butt! The right clicker works fine.
Physically there isn't anything wrong with the button and it isn't sticking or anything like that. I tried reinstalling the drivers and it was ok for about 10 minutes and then just did the same thing.
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Oct 10, 2008
To any owners of Dell Inspiron 1525 laptops who participate on this board, are any of you experiencing any unusual problems with your computer's touchpads and also are you experiencing erratic cursor movements on your computers whether your computers are operating off of battery power or on A.C. power? If you are or have in the past and you contacted Dell about it were your issues resolved to your satisfaction and what did Dell do to resolve those issues? I'm considering purchasing an Inspiron 1525 to replace a 2 year old damaged Inspiron 1300 but I'd like to get some feedback from posters on this board who happen to own an Inspiron 1525.
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Jan 21, 2013
I have been using my dell inspiron for about a year and half and it worked fine. But one day i plugged my charger for charging laptop and mouse goes mad... it starts moving to and fro of its own without me touching it.i googled the problem but did not found any useful material. i installed the ALPS driver and the only thing i get is i turn of my touchpad when charging and use a usb mouse instead.
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Feb 10, 2013
I have a dell inspiron 15r. i am running windows 8. my touchpad when i tap to click it does nothing but moves across the screen. fine. how do i enable tap to click.
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Jan 28, 2015
I have this thing running on Windows 8.1. My problem is, if I hit a key, there's a delay before the touchpad and buttons become functional again. My brother suggested not making the mouse disappear when typing, but that didn't work. Is it possible to change this or is it just how it is?
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Oct 2, 2011
My Inspiron 1440 laptop running on Windows 7; I have always had the problem with the cursor jumping all over the place and sometimes it just deleted the whole of document by itself. So frustrated to use. I just found that it's a known problem as it happens to many of the other models. What does Dell Support have to say about this? It takes me forever to type this message as it keeps jumping around wherever the mouse pointer is.
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Jan 27, 2013
I have an Inspiron N5050 which has a couple of issues. First issue is the cursor will move to other parts of the screen (where the mouse is) while in the middle typing. The laptop is setup with both Win 7 & 8 and it happens in both Windows versions. How to correct this or should I chuck this up to typical Dell poor quality control??
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Feb 7, 2013
I'm having a problem with my Dell Inspiron 1720. When it is plug in (with original adapter) touchpad mouse is constantly freezing, plug in mouse is not working, and i hear a buzz in my speakers. When it works on batery everything is ok. Is the problem adapter or something else?
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Apr 15, 2013
I wish to disable the touch pad on my Inspiron 1545 with Windows 8.. I have a Logitech wireless mouse. Currently both the mouse and the touch pad operate the curser. I want to only use the mouse. In Windows 7 the default was mouse only as soon as the wireless interface was installed. This is not the case with Windows 8.
I've been told to go to the Device driver and select the touch pad under Mouse and other pointers. The touch pad is not listed. I've tried disabling the PC Mouse compatible but the disable button is inactive.
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Apr 5, 2009
I have had my refurbed e6400 for two now and keep experiencing a frozen mouse. I have seen this happen in XPSP3 as shipped and Vista Ultimate 64Bit.
When it freezes, the pointing stick nor trackpad response, but the keyboard continues to work. Only rebooting seems to fix this problem.
Anybody seen this before??
I have the latest drivers from Dell...should i be using Alps drivers from the mfg?
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