I just bought an ACER E5-771G-54N6 and after 2 days my touchpad just stop working (Win 8.1 , 64-bit). This is obviously a software (driver) issue, and after researching and finding out that a Windows reisntall is the only solution, I find that hard to believe that this can't be fixed through a patch. These type of problems shouldn't be occurring on brand new laptops.
View 3 Replies1 more solution: try to downgrade the BIOS to 1.01
View 4 Replies View Relatedmy touchpad will stop working and then continue to work..
View 3 Replies View RelatedThe touchpad on my Inspiron 15z freezes-up a few times a day; the cursor suddenly won't respond and buttons stop working. Restarting the machine usually fixes the problem, until the next time...
View 10 Replies View RelatedWhat is going on with this acer software? Used to be able to watch blurays on something called acermedia. Did an upgrade to something with a rediculous name - BYOC, and now the abmedia solution doesn't allow viewing of discs. Is this correct, or has something gone wrong with update?
View 2 Replies View Relatedmy problem is that WiFi literally don't work - i can't connect to any network.I'm using Windows 8 Pro.It's a i5 + geforce gt 630M version.When i'm installing an Atheros Drivers, it says that device is disconnected and drivers cannot be installed.
Wi-Fi is totally turned off - I mean the led isn't lightning, blinking or nothing - it's dead.
I can't use Fn + F3, it don't work at all.
I've installed LaunchManager, Fast Lane, Touch Pad and Dritek Rf button.
Now, in Fn + F3 i can turn Airplane mode, nor Wi-Fi.Is there any solution to turn this on? It stopped to work from day to a day - yesterday it works, now it isn't.
Done some formats, it don't even work on Windows 7 with Acer drivers. Maybe card is dead?
I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....
View 4 Replies View RelatedI have an Acer Aspire V3-771G which I got in 2013. I've had no battery problems before. Earlier this month I noticed that the orange charging light remained on longer than usual. I turned my computer on and noticed that it said that the battery was 98% charged and charging.I have not done the procedure of discharging and recharging the battery three times as mentioned in the manual.
I have not removed the battery since I first installed it (it came with the computer). I don't normally use the laptop on battery power unless it happens to be on during a power outage.I would like to know if I need a new battery or not, as I am concerned as to if the laptop will be continuously trying to fully charge the battery thus wearing it out prematurely.The computer came with Windows 8. I have installed Windows 8.1.
When powering up I get the Acer screen for about 10 sec and then black screen. Immediately before this there was a Windows update for the graphics card, if I remember correctly. I have tried hard power down 3 times but on the 4th time I do not get the message "preparing for automatic repair". I am unable to get into Safe Mode.
View 5 Replies View RelatedI bought the Acer Aspire v3-771G. I've had no problems with it, but lately it shuts down randomly without any warning, like a power cut. I've checked the CPU Temps and overheating is not the problem. The computer sits on a Targus cooling pad and it doesn't get that hot around the fans. The problem occur when the pc is running games or processes (computer scans) that require more memory than when I'm just surfing. The problem happens all from 15 mins to 2 hours into a game or so (depends on how much memory that's used). I've been doing some research myself and it seems like a graphic problem.
The computer always fits the minimum requirements for games I play and I play on rather low graphics on every game (to delay the shutdown).
The second problem is whenever I'm streaming or watching a movie the screen randomly turns into a "snow storm". Tried to move the screen up and down thinking it was something wrong with the cable from the hardware to screen but it didn't react to that. What has made this to happen due to the careful handling of the computer. But the only thing that comes to mind is something wrong with that cable... This problem happens randomly and started last week.
I've done some basic problem solving, with no success. I've tried restoring the computer to facotry setup, updating the bios and all the relevant drivers.
I've been looking for a hardware diagnostic program on the computer itself (like other good brands have) with no luck, even looked on the web. But nothing I've tried seems to find the problem.
The specs for the computer:
Acer Aspire v3-771G
Windows 8.1 (Came with Windows 8.0)
Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz 2.40
8.00 GB (RAM)
64-bit operating system
Nvidia GeForce GT 630M
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
View 1 Replies View RelatedEarly morning, i get up and go to my laptop for work emails and facebook, START ERROR.
After a shower and breakfast, it starts then TOUCHPAD ERROR.
Bring it to office and get there 9:00 a.m, run TOUCHPAD then good but WIRELESS LAN ERROR.
Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.
After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.
Half an hour later, it come back to windows very well but FAN is still sleeping.
Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.
Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
After lunch, i resume my works. My laptop is also again to above ERRORS.Then go back to my home at 6:00 p.m.
Yesterday before I went to eat lunch I turned on my laptpp and signed in. When I came back it had a blue screen with a kmode exception not handled error. After waiting an hour the getting data portion was stuck on 0 still so I forced turned it on. After that the moniter wouldn't turn on even though the laptop was on, I heard the turn on noise and could hear the fan running when I listened. I tried taking the battery out and holding the button for 30 seconds and putting it back in and after a few times it managed to turn on with the screen. But it froze at the start up logo and after another hour I turned it off and havnt been able to get the screen back on again. Is there anything else I could do?
View 1 Replies View Relatedi have an acer aspire 5335 and the touch pad aint working i have not installed anything new or used a mouse or anything i have even restored back to factory settings and i cant seem to install the drivers i have downloaded them from acer offical site but they aint working. i cant even open the synapsis to even do any test or anything and i have tried the fn+f7 and that is not doing anything.
View 8 Replies View RelatedWith this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
View 8 Replies View RelatedTouchpad not working after windows 8.1 update on acer E1-510 ....
View 1 Replies View Related2 days ago I bought a acer notebook. The touchpad is working but not the gestures. If i go to the "mouse settings", there are no specific settings for my touchpad. Just the normal mouse settings like pointer speed. I already downloaded the 2 driver which are on the acer support site: TouchPad_Synaptics_18.1.2.1_W81x64_A and TouchPad_ELANTECH_13.6.1.1_W81x64_A. I have installed boot of them sucesfully (there was the green pick).
Also for ur info there are no warning signes for unknown devices in the device manager.
How to get my Acer Aspire E15 laptop (E5-571P-55TL) touchpad working again? It worked when I began using it in January and now does not, and I have been checking the FAQs and spent hours also looking for and downloading user guide info which did not work (maybe I did not EXTRACT it correctly). The little mousepad or touchpad below the physical keyboard.
I use Google Chrome, not Internet Explorer, by the way, and not the Microsoft Account login stuff, which is messing me up too, as first I had to create a password to login to my laptop,then apparently it wants me to create and use another password and login email, which apparently I did once after some problems with it,and now I cannot get it to let me login OR send me a forgotten password for Microsoft Account. It wants to call me at a number whose last 2 digits displayed are not mine!
I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
So I performed these steps:
-Changed the pointer speed to the fastest (I didn't like the slow pointer speed). The pointer was still pretty slow.
-Decided to change the TouchPad specific drivers. I go to the ELAN tab under mouse settings. I look and see that the "Options" button is greyed out. I also noticed that it said "Standard PS/2 Mouse"I decide to find the software to change the settings and located it in C:Program FilesElantech. I open ETDAniConf.exe and decide to do a test. I uncheck the right click and left click, and some other scroll settings. No avail.
-Then I decide to uninstall and install the drivers. Did that. Nothing changed. Changing the tapping, button, scrolling options does nothing. The mouse settings still shows it as "Standard PS/2 Mouse" even though the tab says ELAN.
-I decide to take a big step and just reinstall Windows 8 altogether using Acer Recovery. Reinstalled it, still facing the same issue. Still recognized as "Standard PS/2" mouse.
-I try another way to attempt to fix the issue. I try to find the most up to date similar driver. I located on that was much newer (2013 version rather than 08.2012). Installed it, restarted computer. Still no avail. Still recognized as "Standard PS/2 Mouse".I decided to go the last route before posting the issue here. I downloaded a copy of Windows 8 Pro from Microsoft website and transferred the ISO into the bootable flash drive. I split the hard drive into a clean partition (60GB) and installed fresh Windows 8 Pro on it, without all the Acer Drivers. Of couse I was missing the network drivers so I had to go on my Desktop to download the drivers online.
- I decide to first go and download the TouchPad drivers. Downloaded them, copied on a Flash Drive, ran them on the Acer laptop. Restarted computer. Still facing the issue.
I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.
My laptop is just 4 months old bt I am already having the problem in my touchpad. It is not working. I had Windows 7 on my laptop. The touchpad was working very well and smoothly but suddenly one day, it stopped working. I thought it happened because I was using Windows 7 so I installed Windows 8.1 hoping that everything would be okay but even during the Windows installation, I had to use keyboard commands. The touchpad didn't work at all. It is not working even after the Window has been completely installed. For an alternative, I am using an USB mouse. And, do not suggest me Fn + F7 because I am not that dumb to not to know that simple trick. My keypad is not working at all!
View 1 Replies View RelatedI bought a new Acer Aspire E5-521-65BL and I'm having problems using the touchpad. It is switched on, but it isn't working very well. When I look in the device manager, I see HID-mouse twice, but I can't see a touchpad installed. I tried to download and install the synatics driver from the acer website, but I only get a message that the driver is up to date.
View 1 Replies View RelatedI rarely use the laptop's touch pad and use a wireless USB mouse. I forgot my mouse and the touch pad wouldn't work when I started up laptop. Borrowed someone's wired USB mouse and it worked, so I ran to Walmart and picked up a $7 wired mouse.
Control Panel > Programs and Features > Elan > Unistall > Reboot = Touch pad now working.
But apparently the Elan didn't reinstall as I don't see it anymore in the Programs and Features list. I thought about downloading and installing the Elan drivers, but I don't want to "fix" something that isn't broken right now.
/edited to say *wireless* USB mouse
My touchpad and keyboard quit working all of a sudden. I tried to reboot and I can't select the safe mode choice cause the arrow keys on the keyboard don't work. Some people suggested that I remove the battery and reboot, and again nothing.
View 11 Replies View RelatedI have a Acer E5-511P-C98M and the touchpad stopped working. I have seen looking through other comments about this product that going into ELAN might fix the problem. Well if that fixes the problem I can't find it under Program Files. And i have also read it might be due to some Microsoft download....
View 1 Replies View RelatedI bought Acer Aspire E5-521 and it has windows 8.1 x64 operation system.
I downgraded to Windows 7 x64 operating system.
I did all of windows 7 drivers except Synaptics Touchpad driver.
I searched on internet and tried a few synaptics touchpad drivers but not successful.
My touchpad is working but I can't use multigesture options.
I mean; I can't scrool a page or I can't zoom in/out any photo on touchpad.
There is not any exclamation mark or problem on my device device manager.
How can I solve this problem and install correct driver.
I had the same problem. I followed the instructions in this video by TechBullUSA. [URL] ..... It worked!
View 7 Replies View RelatedBought an Acer E 15 ES1-512-c88m first of December. Barely got 12-20 hours of use out of it. Worked fine for 3 weeks and then all of the sudden last night I opened the lid after sitting idle plugged in for 20 hours and immediately the touchpad began acting like I was trying to highlight, drag, or draw boxes around things continuously - when all I was trying to do was move he cursor. At first I assumed it was cold or confused. Shutdowns, restarts, HID driver reinstalls did nothing. After a hour or two of troubleshooting the touchpad performance worsened, to where at this point NO clicks of taps of any kind will work, so I can't pick or select anything - and am forced to navigate menus and options by keyboard - many of which I can't get to.
Final result: all I can do now with the touchpad is move the cursor around, but nothing else. The clicker is mechanically free and never stuck.I'm disappointed because my older Acer 10" D255 from 2011 has never had any issues.Sadly the only impression I'm getting is that the circuitry for the "click" function either shorted or has somehow gone "out of spec" or "out of cal". There is no way to even find out what kind of touchpad it is, because it's not listed on any data sheets.I'm guessing the best thing to do is get it replaced free of charge because it is practically new, but I wondered if there may be any other solutions with less hassle. Who would do this - Acer or NewEgg (where I got it from)?
Aspire e15 (e5-511-p9y3) Touchpad not working on windows8.1, and I can use the cursor only with a mouse. I also installed synaptics/elantech drivers but it doesn't show scrolling option in Mouse-> Device Settings.
View 9 Replies View RelatedI have successfully installed Ubuntu on my Aspire E3 112 and after a bit of fannying around with setting a System Password in the BIOS and trusting the Grub2 EFI settings, I have a stable system that boots in to both Ubuntu and Windows 8.1 with Bing.
BUT , The right click doesn't work on the Synaptic Touchpad. No matter where I click on the touchpad it is recognised as a left click.
I've tried installing the GPointing Device Setting but there aren't any config settings for right click.
I've heard that Synaptics have a product (Synaptics Gesture Suite for Linux - SGS-L) but it's only available to OEM suppliers.
Tap tap-slide to highlight touchpad function is not working on my Acer Aspire E5-571 with win 8.1. I tried uninstalling and reinstalling the driver but it did not work.
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