Acer Aspire V3 771g :: Black Screen On Boot Up?
Feb 13, 2015
When powering up I get the Acer screen for about 10 sec and then black screen. Immediately before this there was a Windows update for the graphics card, if I remember correctly. I have tried hard power down 3 times but on the 4th time I do not get the message "preparing for automatic repair". I am unable to get into Safe Mode.
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Nov 22, 2014
I have an Acer 7535-5020 that will not boot up. A few times prior to this happening it said that Windows was not shut down properly - this was right after a batch of Windows updates was installed.Now, it will not start at all. I have tried pressing every F button in hopes of it catching the Bios - we had noticed a few times that it was not set to start from the hard drive and changed it but for some reason it was not holding the changes, we think.I have googled and found that many Acer's (different models) seem to run into this problem and for many, it seems that something called flashing the Bios takes care of the issue. I would like to know which Aspire 7535 model BIOS I need to use as well. I think there are 2 different models listed.
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Jan 22, 2015
I've now spent many hours of research and troubleshooting to try to fix this issue, both via external sites through google search and here on Acer site.
It is the same issue reported many times: Acer 5552g laptop powers on, but does not boot up -I get blank / black screen, fan sound briefly, then idle, and that's the end of. Also, when I do manage to get it going (booting), it seems a totally random event...
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Sep 5, 2014
My Acer Aspire One 10.1 notebook wont boot. All I get is a black screen with microsoft corporation written under neith a rectangle, where a green bar sliding from left to right should appear, but doesn't. What do I need to do?
I have reinstalled win7 on my c drive using another computer. The hard drive booted on that computer. Which leads me to believe some thing is missing.
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Mar 10, 2015
Yesterday before I went to eat lunch I turned on my laptpp and signed in. When I came back it had a blue screen with a kmode exception not handled error. After waiting an hour the getting data portion was stuck on 0 still so I forced turned it on. After that the moniter wouldn't turn on even though the laptop was on, I heard the turn on noise and could hear the fan running when I listened. I tried taking the battery out and holding the button for 30 seconds and putting it back in and after a few times it managed to turn on with the screen. But it froze at the start up logo and after another hour I turned it off and havnt been able to get the screen back on again. Is there anything else I could do?
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Dec 5, 2014
I had exactly the same problem with my Acer Aspire 5552G with win7, I tried all things that was online e.g. New battery, Flashing bios, Fn + esc without battery when trying to start the computer and so on.
It started now and then and worked perfect but when I shut it down again it could take me up to 50 tries to get it started.
The problem was issues with the boot sector on the hard drive!
Finally I made an Win7 repair disc and started from.
I also checked for errors on the hard drive and it repaired some sectors before starting windows.
After that it works like when it was new. The computer was bought January 2011.
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Sep 5, 2014
I have a little problem with my Acer E1-570.Yesterday I turned it completely off for the first time (I have been using sleep mode before), and when I tried to turn it on again, nothing happens.Power led is on, and HDD led flashes once, but after that it does nothing.I can hear fan spinning for few seconds but after that it's complete silence inside the computer.
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Dec 20, 2014
What is going on with this acer software? Used to be able to watch blurays on something called acermedia. Did an upgrade to something with a rediculous name - BYOC, and now the abmedia solution doesn't allow viewing of discs. Is this correct, or has something gone wrong with update?
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Jan 4, 2015
my problem is that WiFi literally don't work - i can't connect to any network.I'm using Windows 8 Pro.It's a i5 + geforce gt 630M version.When i'm installing an Atheros Drivers, it says that device is disconnected and drivers cannot be installed.
Wi-Fi is totally turned off - I mean the led isn't lightning, blinking or nothing - it's dead.
I can't use Fn + F3, it don't work at all.
I've installed LaunchManager, Fast Lane, Touch Pad and Dritek Rf button.
Now, in Fn + F3 i can turn Airplane mode, nor Wi-Fi.Is there any solution to turn this on? It stopped to work from day to a day - yesterday it works, now it isn't.
Done some formats, it don't even work on Windows 7 with Acer drivers. Maybe card is dead?
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Jan 24, 2015
I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....
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Jan 27, 2015
I have an Acer Aspire V3-771G which I got in 2013. I've had no battery problems before. Earlier this month I noticed that the orange charging light remained on longer than usual. I turned my computer on and noticed that it said that the battery was 98% charged and charging.I have not done the procedure of discharging and recharging the battery three times as mentioned in the manual.
I have not removed the battery since I first installed it (it came with the computer). I don't normally use the laptop on battery power unless it happens to be on during a power outage.I would like to know if I need a new battery or not, as I am concerned as to if the laptop will be continuously trying to fully charge the battery thus wearing it out prematurely.The computer came with Windows 8. I have installed Windows 8.1.
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Jan 31, 2015
I bought the Acer Aspire v3-771G. I've had no problems with it, but lately it shuts down randomly without any warning, like a power cut. I've checked the CPU Temps and overheating is not the problem. The computer sits on a Targus cooling pad and it doesn't get that hot around the fans. The problem occur when the pc is running games or processes (computer scans) that require more memory than when I'm just surfing. The problem happens all from 15 mins to 2 hours into a game or so (depends on how much memory that's used). I've been doing some research myself and it seems like a graphic problem.
The computer always fits the minimum requirements for games I play and I play on rather low graphics on every game (to delay the shutdown).
The second problem is whenever I'm streaming or watching a movie the screen randomly turns into a "snow storm". Tried to move the screen up and down thinking it was something wrong with the cable from the hardware to screen but it didn't react to that. What has made this to happen due to the careful handling of the computer. But the only thing that comes to mind is something wrong with that cable... This problem happens randomly and started last week.
I've done some basic problem solving, with no success. I've tried restoring the computer to facotry setup, updating the bios and all the relevant drivers.
I've been looking for a hardware diagnostic program on the computer itself (like other good brands have) with no luck, even looked on the web. But nothing I've tried seems to find the problem.
The specs for the computer:
Acer Aspire v3-771G
Windows 8.1 (Came with Windows 8.0)
Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz 2.40
8.00 GB (RAM)
64-bit operating system
Nvidia GeForce GT 630M
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Mar 11, 2015
should be receiving new key board soon.
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Feb 14, 2015
I just bought an ACER E5-771G-54N6 and after 2 days my touchpad just stop working (Win 8.1 , 64-bit). This is obviously a software (driver) issue, and after researching and finding out that a Windows reisntall is the only solution, I find that hard to believe that this can't be fixed through a patch. These type of problems shouldn't be occurring on brand new laptops.
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Oct 3, 2014
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
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Sep 25, 2014
1 more solution: try to downgrade the BIOS to 1.01
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Jan 19, 2015
Laptop still under warranty. I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
For whatever reason, I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? If it matters, I re-installed Windows 7 64-bit.
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Jan 19, 2015
Laptop still under warranty.
I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? I re-installed Windows 7 64-bit.
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Dec 20, 2014
how can i fix acer aspire V5-572? it turns to blackscreen/blank screen after i've downloaded an application? i turn it off but when i tun it goes still the same..
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Jun 8, 2009
My problem is that when i start up my Laptop (its about a week old) i just get a black screen and nothing else. The only way of solving this problem is to take out the power lead and the battery and start it up again. I dont want to have to do this everytime i start up my laptop.
This first happened after my laptop crashed (Frozen screen bussing through speakers) there was a lot running at the time, virus updates, windows updates etc.
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Dec 10, 2009
just got my replacment 1810tz. last book had some trouble with the keyboard. now the brand new just wont boot up. has some fan blowing and once harddisc access and then nothing. i already tried Fn + F5/F6 keys, no result. also attached via hdmi to monitor - but not any flickering. even let it lay there for some hours wiithout batterypack attached. no result.
how to remove the bios battery, maybe this could solve it...?
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Nov 3, 2014
I've been experiencing a few issues recently with my Acer Aspire V5 so I did a return to factory settings (Full wipe).
I've come home today and the screen keeps on going black even though the computer isn't asleep. I move the mouse, and I see the desktop again, but then after less than a second, it goes black again.
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Oct 6, 2014
My aspire s3 screen suddenly goes black. When I connect it to HDMI I can see the display on the HDMI device. When I disconnect HDMI the screen display comes back but again goes black after some time. It is a hardware problem or some settings to be done. This display problem happens when I restart or power on the note book.
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Oct 30, 2014
My acer aspire v5 is on black screen. This happened when i forced it to shutdown while a disk check up is on progress, coz it stuck up for about an hour it didn't even move an inch. my function keys are not working.
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Nov 11, 2014
I've been experiencing a few issues recently with my Acer Aspire V5 so I did a return to factory settings (Full wipe).
I've come home today and the screen keeps on going black even though the computer isn't asleep. I move the mouse, and I see the desktop again, but then after less than a second, it goes black again.
There is no screen saver applied. This is probably user error, but how do I resolve without having to take it to the repair shop.
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Jul 27, 2009
I have an Aspire 8920G laptop.
I have Windows Vista Home Premium preinstalled (with no installation nor recovery disks delivered).
I accidently hit the arcade button on the cinedash panel, instead of the power button. The computer started directly up into arcade deluxe, after a short install. Nice feature
I thought, and choose to exit arcade through the exit feature. Then I noticed that the computer prepared to hibernate, but instead it shut off after it finished.
After turning the computer on, a small complaint about improper closing the computer popped up, and I choose to start windows normally. Now the boot loader ran, and when I expected the logon screen, instead I met a black screen with a working mouse cursor. I eventually had to force power down, since crtl alt delete didn't work.
Since then, all boot options, safe mode etc leads to the same black screen.
Vista looks like it's going to boot normally then goes to a black screen with a working mouse pointer. The hard disk light just pulses every couple seconds.
I tried extracting the battery but it doesn't work.
I tried to alt+f10 - Vista Recovery page, so it gives me menu called "Edit Boot Options". There is the path to winload.exe and this:
"Partition: 2
Hard Disk: b8f0ffa4
[ /NOEXECUTE=OPTIN
]"
That's all what I have when I press ALT + F10.
I could type "Enter" = nothing happened
"Esc" = shutdown the system
"F8" = go to recovery page.
Hit f8:
Goes to a "Vista system recovery" or something like that, i'm not quite sure what its name was. Anyway it had about 6 options, including "Get windows to check for and correct the faults on your disk" in a little bit more high tech talk. And "Restore to a earlier point". Since the "Checking and correct faults" said it was recommended, i thought i'd go for that.
It ran its tool, told me to click the restart button. Runs it again, tells me to restart again.
And now it enters its final state - Its virtually dead :|. If i turn it on, it will go to the black screen, that talks about an improper shutdown, with the options for Safe Mode, Safe mode with networking.. etc. Any of these 4 options all result in the same black screen displaying only the mouse cursor.
I was not trying to install or upgrade nothing, was not trying to change form vista to xp or so.
I have not deleted any hidden partition (as far as I know...)
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Oct 19, 2008
I have a Acer Aspire 6920 with Vista and my screen goes black after i log in I can get to Task manager to open programs and internet sites.
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Feb 14, 2015
After logging in I get stuck in a black screen with cursor. Have tried shift or control with f8 and f12 to get out of this with no success. Understand I may have to reinstall video driver or BIOS?
If I leave laptop on all day it is working by the time I get home from work.
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Sep 5, 2014
I know I have read several posts about this issue but Cntl+shift+Esc not solving issue. Notebook with black screen upon startup. I hear Windows 7 booting up but have a black screen. Was troubleshooting a monitor issue again when black screen happened.
Aspire 5552,Windows7 home premium..
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Jan 23, 2015
Purchased in 2009 with free upgrade to Win 8.1 Pro. Has been a great computer up to now. On power up, LED's and fan come on but screen is black. Can not see anything behind screen when shining a torch on it. Has worked twice since fault appeared, once on re-boot and once when pressing DEL key. Replaced battery on motherboard and tried combinations of the two RAM boards. Still not working. Have recovery disks, but they are for the old Vista software.
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