Acer Aspire V3 771G 6485 :: Blue Screen With A Kmode Exception Not Handled Error
Mar 10, 2015
Yesterday before I went to eat lunch I turned on my laptpp and signed in. When I came back it had a blue screen with a kmode exception not handled error. After waiting an hour the getting data portion was stuck on 0 still so I forced turned it on. After that the moniter wouldn't turn on even though the laptop was on, I heard the turn on noise and could hear the fan running when I listened. I tried taking the battery out and holding the button for 30 seconds and putting it back in and after a few times it managed to turn on with the screen. But it froze at the start up logo and after another hour I turned it off and havnt been able to get the screen back on again. Is there anything else I could do?
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Apr 16, 2009
I'm An Acer Aspire 6930G user and it has vista home premium installed as OS. Today When I was trying to install Windows Xp on it A blue Error Screen Appear in the beginning of windows installing...I tried with 3 different Xp cd's but still the same problem.
Here's the full form of what that blue screen says:
The problem has detected and windows has been shut down to prevent damage on your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow this steps:
Check for viruses in your computer. Remove any newly installed hard drives or hard drive controllers.Check your hard drives to make sure it is properly configured and terminated.
run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP : 0x0000007B (0XF78D2524,0XC0000034,0X00000000,0X00000000)
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Nov 3, 2014
Well, when my notebook finally start, on desktop it show an error message:
"Windows has recovered from an unexpected shutdown"
Problem name: BlueScreen
Version SO: 6.1.7601.2.1.0.256.1
Id. regional setting: 13322
Note: I updated my laptop with 4 RAM and Wx 7 32-bits. The hard disk also is new .....
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Feb 13, 2015
When powering up I get the Acer screen for about 10 sec and then black screen. Immediately before this there was a Windows update for the graphics card, if I remember correctly. I have tried hard power down 3 times but on the 4th time I do not get the message "preparing for automatic repair". I am unable to get into Safe Mode.
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Jan 2, 2015
I am trying to find a solution to repair a Vista (Home?) installation on an Aspire 5920. The laptop blue screens with a Stop error code 00000F4 when booted in either Normal and Safe Mode. This problem started after installing a program although it may also have a malware/virus problem. The inbuilt Startup Repair and System Restore both fail.
I have the Acer Recovery disks but the Acer eRecovery website suggests that all personal data will be lost if they are used. Is it possible to repair the OS installation from the recovery disks instead of reinstalling it?
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Oct 22, 2014
I have a "Hive" error message that displays on a blue screen. Windows does not load. Any wa getting this machine going ....
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Mar 20, 2013
My Inspiron 15z was just repaired today (it got a new motherboard due to a different problem that is now fixed). After the first power on with the new motherboard, I received an error message that said, "The exception unknown software exception (0xe0434352) occurred in the application at location 0x76b74b32." I have not seen this message again (I've since powered down and rebooted 3 times), but I'm still unsure as to whether this should be a message I should be concerned about and look further into.
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Dec 20, 2014
What is going on with this acer software? Used to be able to watch blurays on something called acermedia. Did an upgrade to something with a rediculous name - BYOC, and now the abmedia solution doesn't allow viewing of discs. Is this correct, or has something gone wrong with update?
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Jan 4, 2015
my problem is that WiFi literally don't work - i can't connect to any network.I'm using Windows 8 Pro.It's a i5 + geforce gt 630M version.When i'm installing an Atheros Drivers, it says that device is disconnected and drivers cannot be installed.
Wi-Fi is totally turned off - I mean the led isn't lightning, blinking or nothing - it's dead.
I can't use Fn + F3, it don't work at all.
I've installed LaunchManager, Fast Lane, Touch Pad and Dritek Rf button.
Now, in Fn + F3 i can turn Airplane mode, nor Wi-Fi.Is there any solution to turn this on? It stopped to work from day to a day - yesterday it works, now it isn't.
Done some formats, it don't even work on Windows 7 with Acer drivers. Maybe card is dead?
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Jan 24, 2015
I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....
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Jan 27, 2015
I have an Acer Aspire V3-771G which I got in 2013. I've had no battery problems before. Earlier this month I noticed that the orange charging light remained on longer than usual. I turned my computer on and noticed that it said that the battery was 98% charged and charging.I have not done the procedure of discharging and recharging the battery three times as mentioned in the manual.
I have not removed the battery since I first installed it (it came with the computer). I don't normally use the laptop on battery power unless it happens to be on during a power outage.I would like to know if I need a new battery or not, as I am concerned as to if the laptop will be continuously trying to fully charge the battery thus wearing it out prematurely.The computer came with Windows 8. I have installed Windows 8.1.
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Jan 31, 2015
I bought the Acer Aspire v3-771G. I've had no problems with it, but lately it shuts down randomly without any warning, like a power cut. I've checked the CPU Temps and overheating is not the problem. The computer sits on a Targus cooling pad and it doesn't get that hot around the fans. The problem occur when the pc is running games or processes (computer scans) that require more memory than when I'm just surfing. The problem happens all from 15 mins to 2 hours into a game or so (depends on how much memory that's used). I've been doing some research myself and it seems like a graphic problem.
The computer always fits the minimum requirements for games I play and I play on rather low graphics on every game (to delay the shutdown).
The second problem is whenever I'm streaming or watching a movie the screen randomly turns into a "snow storm". Tried to move the screen up and down thinking it was something wrong with the cable from the hardware to screen but it didn't react to that. What has made this to happen due to the careful handling of the computer. But the only thing that comes to mind is something wrong with that cable... This problem happens randomly and started last week.
I've done some basic problem solving, with no success. I've tried restoring the computer to facotry setup, updating the bios and all the relevant drivers.
I've been looking for a hardware diagnostic program on the computer itself (like other good brands have) with no luck, even looked on the web. But nothing I've tried seems to find the problem.
The specs for the computer:
Acer Aspire v3-771G
Windows 8.1 (Came with Windows 8.0)
Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz 2.40
8.00 GB (RAM)
64-bit operating system
Nvidia GeForce GT 630M
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Feb 14, 2015
I just bought an ACER E5-771G-54N6 and after 2 days my touchpad just stop working (Win 8.1 , 64-bit). This is obviously a software (driver) issue, and after researching and finding out that a Windows reisntall is the only solution, I find that hard to believe that this can't be fixed through a patch. These type of problems shouldn't be occurring on brand new laptops.
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Oct 3, 2014
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
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Sep 25, 2014
1 more solution: try to downgrade the BIOS to 1.01
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Apr 25, 2010
I have an old aspire 5100 which has been playing up for a long time, everytime it comes out of standby I get a blue screen and than it reboots and does a scan disc any one has this happen to them.
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Sep 20, 2014
I bought a Acer Aspire E1 531 4836 and the screen went blue so He charge me 198.00 to re-install Windows 8 and 2 weeks later It happen again . This time He told me its my Hard Drive .
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Jun 8, 2009
iv had this problem for a few weeks now and nothing seems to be working. Everytime I play a game I get a bluescreen about display drivers and windows Problem Reports and Solutions says its a problem with ATI Graphics Drivers aswell.
I have tried various different ATI drivers and the driverhearn mod application but all them having failed I even run Acer eReovery and restored back to factory setting and STILL have the same problem but with a new error message, popping up occasionally while just genrally using the laptop, saying that the drivers stopped responding but managed to recover... something along those lines.
-Acer Aspire 5920G
-ATI Mobility Radeon HD 3470
-Vista 32-bit
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Jan 23, 2010
it has issues with freezing and occasionally showing the dreaded BLUE screen....Do I have a lemon? Should I cut my losses and return it?
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Feb 23, 2015
I was playing a game and alt tabbed then i got a blue screen and my computer restarted. After it restarted a blue screen popped up saying activate windows now. What should i do and how do i fix this , because of this my office stopped working as well.
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Aug 13, 2013
I've Acer Aspire V5-431 with Intel Celeron 1007U @1.5Ghz with 4GB of RAM, but whenever I tried to install Windows 8, it's always came with Blue Screen of Dead and it's shows this error IRQL_NOT_LESS_OR_EQUAL.
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Sep 2, 2014
I have had this problem a few times now since I have had it. This laptop is rarely used, so not sure what could be the problem. This last time, I had inadvertently removed the power block from the wall to plug something else in.
Since then it will not power up at all. The blue light comes on but nothing else. I don't hear the drive spinning or anything and screen just stays black. I held power button down for 60 seconds and finally saw normal booting screen and then went back to black screen.
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Jan 18, 2015
Just bought this laptop. When I press the power button, the blue light comes on but not the screen. I'm able to charge my phone but that's it. I have to turn the laptop on and off several times before the screen comes on.
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Apr 23, 2010
I have a Dell XPS Studio 1645 i7 Q 720 @ 1.60GHz, 1597 Mhz, 4 Core(s), 8 Logical Processor(s)
4 GB DDR3 RAM
BIOS: Dell Inc. A08, 3/12/2010
Windows 7 64-bit 6.1.7600 Build 7600
GPU: ATI HD 4670 1GB RAM
I am using a 90W adapter fyi and games seem to run fine once windows boots.
So my problem is ......
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Jan 30, 2009
I own the Compaq presario laptop and in October it started giving me problems. I would get a blue screen with an error warning. This progressively got worse. It seems the only way I can get my computer to even power up is to lay it on it's side. Yesterday I resinstalled the restore disc. Now (still with it laying on its side) I am getting an error called Windows Boot manager. It says, "Windows failed to start, a recent hardware or software change might be the cause. To fix this problem, insert the windows installation disc and restart computer." I did a computer check on the hard drive when it was up a few days ago, and it seems to be fine. I am running windows vista.
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Jun 26, 2011
I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:
STOP: c000021a [Fatal Error]
0xc0000135 (0x00000000 0x00000000) The system has been shut down
Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.
Is there a way to get past the codes.
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Oct 22, 2014
My laptop hp pavilion dv4-217 showing me a blue screen with enter administrator password or power on password
System disabled 67928329
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Apr 4, 2013
I've had my XPS 17 for a week and have run into problems. Initially, I had no problems but two days after owning the machine, picked up the first: I opened up the laptop lid and was met by a message, the gist of which was 'Windows has recovered from a blue screen error' . I rebooted and put that message in my 'lets wait and see if that happens again' memory bank.
Things went well after that until I tried installing and using a game, which would have been the first time I'd used my GT 555M graphics card in anger. Installation went well but after starting the game, the screen started flickering, messages started appearing in the bottom right hand corner of the screen saying 'graphics has malfunctioned but recovered', or something to that effect, then the laptop crashed.
I tried updating drivers (I'm 100% sure they were compatible with my card) and this made my laptop even more unstable, throwing freeze after freeze, blue screen after blue screen and refusal to boot or shut down at me.
I decided to start from scratch and did a complete factory settings restore and upon first switch on (the laptop does it's 'setting up for first use' routine) was met with a blue screen error. The error details were as follows:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057Additional information about the problem: BCCode: 116 BCP1: FFFFFA800BF95010 BCP2: FFFFF8800F438EA8 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
The laptop then rebooted itself and seemed to run just fine. I checked the device manager and it appears windows has shut down my GT 555M card as it was reporting problems.
I ran Dell diagnostics prior to the full factory restore and beside the fact it didn't pick up the GT 555M (it did test the Intel HD3000 and that was fine), it said all was fine.
I have just rerun the diagnostics after the restore and it seems the DVD drive is now having issues too:
OPU Test - not supported
Spindle Test - not supported
Tray Out Test - not supported
My machines details:
Model Dell System XPS L702X
Operating System Microsoft Windows 7 Home Premium Edition (64-bit)
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Nov 2, 2014
I am using hp probook 4535s with windows 8.1 operating system . I face the problem of blue screen error with WHEA_UNCORRECTABLE ERROR .and notebook get restart....
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Oct 19, 2014
I have a "Hive" error message that displays on a blue screen. Windows does not load.
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