Dell XPS 17 L702x :: Windows Has Recovered From A Blue Screen Error
Apr 4, 2013
I've had my XPS 17 for a week and have run into problems. Initially, I had no problems but two days after owning the machine, picked up the first: I opened up the laptop lid and was met by a message, the gist of which was 'Windows has recovered from a blue screen error' . I rebooted and put that message in my 'lets wait and see if that happens again' memory bank.
Things went well after that until I tried installing and using a game, which would have been the first time I'd used my GT 555M graphics card in anger. Installation went well but after starting the game, the screen started flickering, messages started appearing in the bottom right hand corner of the screen saying 'graphics has malfunctioned but recovered', or something to that effect, then the laptop crashed.
I tried updating drivers (I'm 100% sure they were compatible with my card) and this made my laptop even more unstable, throwing freeze after freeze, blue screen after blue screen and refusal to boot or shut down at me.
I decided to start from scratch and did a complete factory settings restore and upon first switch on (the laptop does it's 'setting up for first use' routine) was met with a blue screen error. The error details were as follows:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057Additional information about the problem: BCCode: 116 BCP1: FFFFFA800BF95010 BCP2: FFFFF8800F438EA8 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
The laptop then rebooted itself and seemed to run just fine. I checked the device manager and it appears windows has shut down my GT 555M card as it was reporting problems.
I ran Dell diagnostics prior to the full factory restore and beside the fact it didn't pick up the GT 555M (it did test the Intel HD3000 and that was fine), it said all was fine.
I have just rerun the diagnostics after the restore and it seems the DVD drive is now having issues too:
OPU Test - not supported
Spindle Test - not supported
Tray Out Test - not supported
My machines details:
Model Dell System XPS L702X
Operating System Microsoft Windows 7 Home Premium Edition (64-bit)
few days back dell inspiron's windows got crashed.
I can reinstall But at the same time i will also lose my data.
is there any way I can get the window problem fixed keeping data safe at the same time
Model - Inspiron N5110 Error: windows recovery error initially (Blue screen) but now (Black Screen) which reads:File: BootBCDStatus: 0xc000000fInfo An error occurred while attempting to read the boot configuration data
I tried to use repair option but didnt work as it said there is no system image...
I'm An Acer Aspire 6930G user and it has vista home premium installed as OS. Today When I was trying to install Windows Xp on it A blue Error Screen Appear in the beginning of windows installing...I tried with 3 different Xp cd's but still the same problem.
Here's the full form of what that blue screen says:
The problem has detected and windows has been shut down to prevent damage on your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow this steps:
Check for viruses in your computer. Remove any newly installed hard drives or hard drive controllers.Check your hard drives to make sure it is properly configured and terminated. run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Every time I start my laptop Inspiron n5110, it goes to the blue error screen where it says 'collecting data for crash dump'. It usually happens in under a minute after starting the laptop. Once the screen shows I have to force restart by pressing the power key for few seconds.
Blue screening regulary over past 3 weeks, albeit in random pattern. Removed recent programs just in case. Just ran dell test and it failed on System Memory - Advanced Pattern Test. Whether blue screen and system memory fail are related.
I own the Compaq presario laptop and in October it started giving me problems. I would get a blue screen with an error warning. This progressively got worse. It seems the only way I can get my computer to even power up is to lay it on it's side. Yesterday I resinstalled the restore disc. Now (still with it laying on its side) I am getting an error called Windows Boot manager. It says, "Windows failed to start, a recent hardware or software change might be the cause. To fix this problem, insert the windows installation disc and restart computer." I did a computer check on the hard drive when it was up a few days ago, and it seems to be fine. I am running windows vista.
I just recently removed vista and upgraded to Win7 32 bit. I tryed to add 4gb of RAM, due to the factory 1gb it came with. However got a Blue screen Error. After that I only installed 1 of/ 2gb stick of RAM and it worked.
My question is, I need 4gb of RAM for this c700, Should I update the Bios for Win 7. By doing so will the c700 allow me to install the 4gb of RAM and work?
We got our laptop April of 2012 and started using it daily in August of the same year. As soon as we started using it the random BSOD started popping up then the computer shuts down. Upon startup after BSOD the computer seems perfectly fine except for a message that pops up saying two things didn't load (I'm not sure of those right this second but can post them in a few hours) and I'm not even sure if that's related to anything because it mentions something about Apple..
Anyways. Yesterday I started running diagnostic tests as recommended in another post on this forum, everything passed. After that I decided to run the tests given on the symptom tree and it's almost done with a majority of those that I noticed were issues. Everything is passing so far, even the Windows Blue Screen test (I think it's called).
We have two different forms of virus protection so I don't think it's that but then again I'm not a computer wiz. We also noticed the touch screen has started being erratic - while you're doing something the cursor/mouse will randomly move to the right side of the screen without moving. I hope this all makes sense. We're still under warranty so we can send it in but I wanted to make sure it wasn't anything we couldn't fix easily.
I am facing serious issue with wirless adapter in my laptop. When ever system is on idle for 15 min continuously WiFi signal opened then system will reboot with blue error screen showing hardware problem .
I am having a major issue with my Dell XPS L702x laptop at the moment, in that it cannot boot up at all, rendering it completely unusable.
When this first happened, the laptop used to progress through the dell screen, the 'starting windows' screen, and then just hang at a blank screen, or with a blank screen with the windows 7 background and a mouse cursor. This happened in both normal startup and attempting safe mode.
I have tried starting in best last known configuration, resetting the bios to default settings. I eventually got startup repair to work, but it didn't do anything, nor did system restore.
I run diagnostics, and receive this error right at the beginning of the test:
ERROR CODE 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s).
I continue the diagnostics and everything else passes okay.
However, now when I try to boot my PC up in normal or in safe mode, I get past the dell and windows startup screen and instead of the hang I simply get a blue screen error:
I have also had the blue screen errors c000021a, and 0xc0000221. But primarily am now getting the bad_system_config_info every time.
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I have the Acer Recovery disks but the Acer eRecovery website suggests that all personal data will be lost if they are used. Is it possible to repair the OS installation from the recovery disks instead of reinstalling it?
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i searched for this error and most results was meeting my thoughts that the cause for this error is the touch pad driver .
i've installed the latest version of the driver (sp64225) , and it doesn't suitable for my windows so i want a previous version of the driver