Dell XPS 17 L702x :: Windows Has Recovered From A Blue Screen Error
Apr 4, 2013
I've had my XPS 17 for a week and have run into problems. Initially, I had no problems but two days after owning the machine, picked up the first: I opened up the laptop lid and was met by a message, the gist of which was 'Windows has recovered from a blue screen error' . I rebooted and put that message in my 'lets wait and see if that happens again' memory bank.
Things went well after that until I tried installing and using a game, which would have been the first time I'd used my GT 555M graphics card in anger. Installation went well but after starting the game, the screen started flickering, messages started appearing in the bottom right hand corner of the screen saying 'graphics has malfunctioned but recovered', or something to that effect, then the laptop crashed.
I tried updating drivers (I'm 100% sure they were compatible with my card) and this made my laptop even more unstable, throwing freeze after freeze, blue screen after blue screen and refusal to boot or shut down at me.
I decided to start from scratch and did a complete factory settings restore and upon first switch on (the laptop does it's 'setting up for first use' routine) was met with a blue screen error. The error details were as follows:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057Additional information about the problem: BCCode: 116 BCP1: FFFFFA800BF95010 BCP2: FFFFF8800F438EA8 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
The laptop then rebooted itself and seemed to run just fine. I checked the device manager and it appears windows has shut down my GT 555M card as it was reporting problems.
I ran Dell diagnostics prior to the full factory restore and beside the fact it didn't pick up the GT 555M (it did test the Intel HD3000 and that was fine), it said all was fine.
I have just rerun the diagnostics after the restore and it seems the DVD drive is now having issues too:
OPU Test - not supported
Spindle Test - not supported
Tray Out Test - not supported
My machines details:
Model Dell System XPS L702X
Operating System Microsoft Windows 7 Home Premium Edition (64-bit)
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Nov 3, 2014
Well, when my notebook finally start, on desktop it show an error message:
"Windows has recovered from an unexpected shutdown"
Problem name: BlueScreen
Version SO: 6.1.7601.2.1.0.256.1
Id. regional setting: 13322
Note: I updated my laptop with 4 RAM and Wx 7 32-bits. The hard disk also is new .....
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Oct 22, 2014
I have a "Hive" error message that displays on a blue screen. Windows does not load. Any wa getting this machine going ....
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May 4, 2009
I formatted and did a fresh install of windows 7 RC x64. All devices were discovered.
I was having issues with the touchpad not responding after every other reboot so I installed the vista x64 driver from dell website. That resolved that issue.
Now I have been having constant blue screen 9f bccode crashes while the laptop is sleeping. When I open the lid I need to power on and it says windows shutdown unexpectedly
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Feb 8, 2013
few days back dell inspiron's windows got crashed.
I can reinstall But at the same time i will also lose my data.
is there any way I can get the window problem fixed keeping data safe at the same time
Model - Inspiron N5110 Error: windows recovery error initially (Blue screen) but now (Black Screen) which reads:File: BootBCDStatus: 0xc000000fInfo An error occurred while attempting to read the boot configuration data
I tried to use repair option but didnt work as it said there is no system image...
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Nov 2, 2014
I am using hp probook 4535s with windows 8.1 operating system . I face the problem of blue screen error with WHEA_UNCORRECTABLE ERROR .and notebook get restart....
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Apr 16, 2009
I'm An Acer Aspire 6930G user and it has vista home premium installed as OS. Today When I was trying to install Windows Xp on it A blue Error Screen Appear in the beginning of windows installing...I tried with 3 different Xp cd's but still the same problem.
Here's the full form of what that blue screen says:
The problem has detected and windows has been shut down to prevent damage on your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow this steps:
Check for viruses in your computer. Remove any newly installed hard drives or hard drive controllers.Check your hard drives to make sure it is properly configured and terminated.
run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP : 0x0000007B (0XF78D2524,0XC0000034,0X00000000,0X00000000)
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Apr 23, 2010
I have a Dell XPS Studio 1645 i7 Q 720 @ 1.60GHz, 1597 Mhz, 4 Core(s), 8 Logical Processor(s)
4 GB DDR3 RAM
BIOS: Dell Inc. A08, 3/12/2010
Windows 7 64-bit 6.1.7600 Build 7600
GPU: ATI HD 4670 1GB RAM
I am using a 90W adapter fyi and games seem to run fine once windows boots.
So my problem is ......
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Jun 26, 2011
I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:
STOP: c000021a [Fatal Error]
0xc0000135 (0x00000000 0x00000000) The system has been shut down
Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.
Is there a way to get past the codes.
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Jan 10, 2015
Every time I start my laptop Inspiron n5110, it goes to the blue error screen where it says 'collecting data for crash dump'. It usually happens in under a minute after starting the laptop. Once the screen shows I have to force restart by pressing the power key for few seconds.
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Apr 27, 2013
Blue screening regulary over past 3 weeks, albeit in random pattern. Removed recent programs just in case. Just ran dell test and it failed on System Memory - Advanced Pattern Test. Whether blue screen and system memory fail are related.
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Jan 30, 2009
I own the Compaq presario laptop and in October it started giving me problems. I would get a blue screen with an error warning. This progressively got worse. It seems the only way I can get my computer to even power up is to lay it on it's side. Yesterday I resinstalled the restore disc. Now (still with it laying on its side) I am getting an error called Windows Boot manager. It says, "Windows failed to start, a recent hardware or software change might be the cause. To fix this problem, insert the windows installation disc and restart computer." I did a computer check on the hard drive when it was up a few days ago, and it seems to be fine. I am running windows vista.
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Oct 22, 2014
My laptop hp pavilion dv4-217 showing me a blue screen with enter administrator password or power on password
System disabled 67928329
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May 24, 2013
I'm getting a blue screen crash on my new work laptop utilizing windows xp pro os. Error code is: 07F. What is bugging this thing because it's really becoming annoying.
Here's a screenshot of the blue laptop ..........
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Nov 19, 2014
I just recently removed vista and upgraded to Win7 32 bit. I tryed to add 4gb of RAM, due to the factory 1gb it came with. However got a Blue screen Error. After that I only installed 1 of/ 2gb stick of RAM and it worked.
My question is, I need 4gb of RAM for this c700, Should I update the Bios for Win 7. By doing so will the c700 allow me to install the 4gb of RAM and work?
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Feb 5, 2013
We got our laptop April of 2012 and started using it daily in August of the same year. As soon as we started using it the random BSOD started popping up then the computer shuts down. Upon startup after BSOD the computer seems perfectly fine except for a message that pops up saying two things didn't load (I'm not sure of those right this second but can post them in a few hours) and I'm not even sure if that's related to anything because it mentions something about Apple..
Anyways. Yesterday I started running diagnostic tests as recommended in another post on this forum, everything passed. After that I decided to run the tests given on the symptom tree and it's almost done with a majority of those that I noticed were issues. Everything is passing so far, even the Windows Blue Screen test (I think it's called).
We have two different forms of virus protection so I don't think it's that but then again I'm not a computer wiz. We also noticed the touch screen has started being erratic - while you're doing something the cursor/mouse will randomly move to the right side of the screen without moving. I hope this all makes sense. We're still under warranty so we can send it in but I wanted to make sure it wasn't anything we couldn't fix easily.
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Apr 6, 2013
I am facing serious issue with wirless adapter in my laptop. When ever system is on idle for 15 min continuously WiFi signal opened then system will reboot with blue error screen showing hardware problem .
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Apr 8, 2013
I am having a major issue with my Dell XPS L702x laptop at the moment, in that it cannot boot up at all, rendering it completely unusable.
When this first happened, the laptop used to progress through the dell screen, the 'starting windows' screen, and then just hang at a blank screen, or with a blank screen with the windows 7 background and a mouse cursor. This happened in both normal startup and attempting safe mode.
I have tried starting in best last known configuration, resetting the bios to default settings. I eventually got startup repair to work, but it didn't do anything, nor did system restore.
I run diagnostics, and receive this error right at the beginning of the test:
ERROR CODE 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s).
I continue the diagnostics and everything else passes okay.
However, now when I try to boot my PC up in normal or in safe mode, I get past the dell and windows startup screen and instead of the hang I simply get a blue screen error:
BAD_SYSTEM_CONFIG_INFO.
STOP: 0x00000074
I have also had the blue screen errors c000021a, and 0xc0000221. But primarily am now getting the bad_system_config_info every time.
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Sep 11, 2014
i have an error 0xa0000001 every time when i playing games..... product number : e7g01ea#acb . Hp pavilion 15-n008sr. P
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Mar 10, 2015
Yesterday before I went to eat lunch I turned on my laptpp and signed in. When I came back it had a blue screen with a kmode exception not handled error. After waiting an hour the getting data portion was stuck on 0 still so I forced turned it on. After that the moniter wouldn't turn on even though the laptop was on, I heard the turn on noise and could hear the fan running when I listened. I tried taking the battery out and holding the button for 30 seconds and putting it back in and after a few times it managed to turn on with the screen. But it froze at the start up logo and after another hour I turned it off and havnt been able to get the screen back on again. Is there anything else I could do?
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Dec 31, 2012
I have a XPS 17 ( L702x) system which is about 1.5 years old. I am getting an error message which states; Driver_Power_State_Failure .... The monitor/screen is also flicking from time to time.
Also, I have recently upgraded from Win 7 to Win 8; could this have contributed to the problem? It was working perfectly until this up-grade.
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Jan 2, 2015
I am trying to find a solution to repair a Vista (Home?) installation on an Aspire 5920. The laptop blue screens with a Stop error code 00000F4 when booted in either Normal and Safe Mode. This problem started after installing a program although it may also have a malware/virus problem. The inbuilt Startup Repair and System Restore both fail.
I have the Acer Recovery disks but the Acer eRecovery website suggests that all personal data will be lost if they are used. Is it possible to repair the OS installation from the recovery disks instead of reinstalling it?
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Feb 3, 2009
I formatted windows on my M1330 and tried installing XP x86 however when i put the disk in and boot from CD it starts the windows process and when it says 'Windows is starting..
it will hang there for 40 seconds then a blue screen will appear saying..
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Apr 29, 2009
I have a problem with my studio 1525, whenever I run windows update and try to restart after, i get a blue screen of death, the i have to run recovery manager to get running again.
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Feb 3, 2013
Blue screen since I bought this laptop with windows 8 OS (3 months):
I already ran:
- Intel® Driver Update Utility
-Repair-install the operating system (Original Dell Image) for 2times
- All windows updates done
- Update the DELL BIOS version
- Ran DELL PC Check Up – Hardware Diagnostics
- Ran anti-virus, anti-malware, anti-spyware, etc.
- Ran HW monitor to check temperatures, all normal
- Ran Advanced SystemCare 6 for windows optimization and registry fix.
… and the the blue screens didn’t stop!!!. Usually I get one for day.
Normally I get this blue screens even when laptop is notbeing run any program. By the details look that is related with an app. But theolder critical events sometimes don’t give so many details.
This laptop a bad historical. In less than 3 months alreadyhad two times the hard-disk replaced.
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Apr 19, 2013
I have Latitude E5520 i5 with 8GB RAM+ HD 500MB, BIOS Version A12
I tried to install WINDOWS 7 32/64 Bit but i get blue screen in the end of installation.
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Dec 3, 2009
After installing Win7 (Acer Upgrade) on my 4810TG Timeline I experienced two unexpected shutdown, with BSOD during the start (right after boot screen). Any similar behaviour or solution?
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Feb 12, 2013
After a BSOD I opted for the Windows Startup Repair - but it never gives me a fix. This is the summary message.
"Unknown Bugcheck:Bugcheck f4
Parameters = 0x3, 0xfffffa8006163910, 0xfffffa8006163bf0,
0xfffff80003d81460.
Repair action: System files integrity chack and repair.
Failed: Error Code= 0x490"
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Oct 10, 2009
I have a VGN -AR21s with dual boot to vista ultimate and Windows 7.
Both blue screen randomly and its driving me up the wall! The log shows
Product
Windows
Problem
Shut down unexpectedly
Date
10/10/2009 13:08
Status
Not Reported
Problem signature
Problem Event Name:BlueScreen
OS Version:6.0.6002.2.2.0.256.1
Locale ID:2057..........
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Aug 9, 2014
i've frequantly had this problem , when i start my laptop ( hp pavilion 15n021se ) on the lock screen when i'm going to click to enter my password , just after moving mouse cruser i get the blue screen saying that the error is " invalid process attachment attempt "
i searched for this error and most results was meeting my thoughts that the cause for this error is the touch pad driver .
i've installed the latest version of the driver (sp64225) , and it doesn't suitable for my windows so i want a previous version of the driver
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