Acer :: Windows Has Recovered From An Unexpected Shutdown

Dec 3, 2009

After installing Win7 (Acer Upgrade) on my 4810TG Timeline I experienced two unexpected shutdown, with BSOD during the start (right after boot screen). Any similar behaviour or solution?

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Acer Aspire 4520 :: Blue Screen Error - Windows Has Recovered From Unexpected Shut Down

Nov 3, 2014

Well, when my notebook finally start, on desktop it show an error message:

"Windows has recovered from an unexpected shutdown"
  Problem name: BlueScreen
  Version SO: 6.1.7601.
  Id. regional setting: 13322 
Note: I updated my laptop with 4 RAM and Wx 7 32-bits. The hard disk also is new .....

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Acer :: Aspire S7 392 Unexpected Shutdown On Battery Power

Nov 12, 2014

I bought an ACER ultrathin S7 392 about 7 months ago and for the last month it has been shutting down unexpectedly when on battery but not when plugged into the mains. There is no shutdown routine, crash or error message it just loses all power. A second issue which may or may not be related is that sometimes when i attempt to shutdown the unit it restarts instead. I have sent it back to ACER support to fix but I think they just reinstalled windows and when they sent it back they had not fixed the problem. I have since contacted them again and they said it was fine when it left the workshop.
Acer S7 392
Bios 2.09
Windows 8.1

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Dell :: Windows Installation Encountered An Unexpected Error

Jul 11, 2009

I'm trying to re-install Vista 32 bits on my laptop, but it gives me a error. The error that I get is:

Windows installation encountered an unexpected error. Verify that the installation sources are accessible, and restart the installation. Error code: 0xE0000100

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Acer :: 1410-2285 Unexpected Error And Restart

Nov 29, 2009

I have a Acer 1410-2285 with the dual core U2300 processor running Windows 7 (64 Bit). I am having a what seems to be an excessive number of blue screen error shutdowns/restarts (2-3 per day). This seems to happen the most often when the notebook is asleep and I wake the machine up to the "Windows did not shutdown properly message" but occasionally I do see the BSOD when I am using the machine.

The only modification I have made to to the notebook was to install 4GB of PC6400 ram. I updated the drivers with what Acer has posted on their website, but i have not tried to install the non-Acer drivers.

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Dell XPS 17 L702x :: Windows Has Recovered From A Blue Screen Error

Apr 4, 2013

I've had my XPS 17 for a week and have run into problems. Initially, I had no problems but two days after owning the machine, picked up the first: I opened up the laptop lid and was met by a message, the gist of which was 'Windows has recovered from a blue screen error' . I rebooted and put that message in my 'lets wait and see if that happens again' memory bank.

Things went well after that until I tried installing and using a game, which would have been the first time I'd used my GT 555M graphics card in anger. Installation went well but after starting the game, the screen started flickering, messages started appearing in the bottom right hand corner of the screen saying 'graphics has malfunctioned but recovered', or something to that effect, then the laptop crashed.

I tried updating drivers (I'm 100% sure they were compatible with my card) and this made my laptop even more unstable, throwing freeze after freeze, blue screen after blue screen and refusal to boot or shut down at me.

I decided to start from scratch and did a complete factory settings restore and upon first switch on (the laptop does it's 'setting up for first use' routine) was met with a blue screen error. The error details were as follows:

Problem signature:  Problem Event Name:    BlueScreen  OS Version:    6.1.7601.  Locale ID:    2057Additional information about the problem:  BCCode:    116  BCP1:    FFFFFA800BF95010  BCP2:    FFFFF8800F438EA8  BCP3:    0000000000000000  BCP4:    0000000000000002  OS Version:    6_1_7601  Service Pack:    1_0  Product:    768_1

The laptop then rebooted itself and seemed to run just fine. I checked the device manager and it appears windows has shut down my GT 555M card as it was reporting problems.

I ran Dell diagnostics prior to the full factory restore and beside the fact it didn't pick up the GT 555M (it did test the Intel HD3000 and that was fine), it said all was fine.

I have just rerun the diagnostics after the restore and it seems the DVD drive is now having issues too:

OPU Test - not supported
Spindle Test  - not supported
Tray Out Test - not supported

My machines details:

Model Dell System XPS L702X
Operating System Microsoft Windows 7 Home Premium Edition (64-bit)

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Acer :: Unexpected Error From The Acer Arcade And It Won't Run

Jan 10, 2009

Was using the Acer Arcade and was informed about the latest patch by the Live Update.

I ran the install patch and during install the McAfee informed me that two of the files were trojams and had to be removed. The files were CL26934.RRA and CLDO7416.RRA, so now when I stick my blu-ray into the drive I get an unexpected error from the Acer Arcade and it won't run.

So where did the files go, and why would ACER put out a patch that conflicts with the pre-installed anti-virus?

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Acer Aspire 4752G :: Do Restart Instead Of Shutdown Since Windows 8.1 Update

Oct 4, 2014

I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
I tried the every thing about the power management to untick something about fast startup.. still no luck
And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
the only thing i havent tried is BIOS update.. but im having problem right now..
i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..

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Acer Aspire E1-572G :: Laptop Won't Shutdown After Update To Windows 8.1

Mar 1, 2014

I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.

I've done a recovery to default factory settings and tried luck

I installed windows 8.1 after i installed al windows updates.

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Acer :: Nvlddmkm Has Stopped Working And Successfully Recovered

Mar 13, 2009

I have a problem when playing games . my vga card stop working then it says:

nvlddmkm has stopped working and successfully recovered.

how can I flash new Bios? I want 1.21 to solve this problem.

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Acer TravelMate 4060 :: No Sound Device Installed After System Recovered From Crash

Mar 9, 2015

Acer travel mate 4060 * upgraded to 2 GB ram and windows 7 Home premiun 32 bit has just been recovered from a crash.

I am sending this  message from the same computer. My built in speakers are not functioning . However when I connect an external speaker  with a USB connection, its working perfectly well. I can watch videos and play music. I checked and it appears that there is no sound device installed.

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Dell Inspiron 14z :: Unexpected Shutdowns While Gaming

Mar 5, 2013

I am facing unexpected shutdowns while playing games. I have a Dell Inspiron 14z (n411z). Its about 7 months old. In the beginning , games worked very well on it but now when I try to play the same games the laptop shut downs without any warning. I ran the Dell diagnostics from the boot menu and it said, "Warning. One or more thermal sensors were out of range." and it was highlighting the cpu thermistor...

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Lenovo U/S Series :: U410 Slow Shutdown On Windows 8?

Jan 3, 2013

I upgraded my brand new U410 to Windows 8, and immediately noticed that shutdown took more than 5 hours, at which point I would just kill it by holding down the power button.

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HP Pavilion 14-n019se Display :: System Won't Shutdown Down Completely On Windows 8

May 27, 2014

HP pavilion 14 with touchscreen on windows 8 every time i press the shutdown button screen go off but the power button keep lighting and the fan too i waited around 5 hour nothing happen. I reformatted and i got the same result updated to 8.1 and I tried the latest driver on the hp site same result i thought it was a hardware problem so i tried installing win 7 it worked perfect.

Note that i had a lot of problem installing ati driver for windows 8.1 from the HP site it do not recognize the graphic card so i installed the ati moblity driver 14.4 . and i got the latest bios update.

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Lenovo X Series ThinkPad :: X240 Doesn't Shutdown After Windows Update

Jan 18, 2015

I recently bought an X240 and have this shutdown problems.  Before it was caused by Norton anti-virus so I uninstalled it, then the laptop was working fine.  Now, after some Windows update, it doesn't shutdown again.  What is wrong with this laptop?

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Lenovo X Series ThinkPad :: X220 - Unexpected Error Occurred When Attempting To Burn Disks

Nov 5, 2009

Just received 2 new X220 thinkpads - I'm attempting to burn factory recovery disks on a lenovo USB multifunction cd/dvd drive.
I receive the 'error unexpected error occurred (rc=9)' when attempting to burn the disks - I came across another forum suggesting that the first disk is a CD and the rest should be DVD - This worked to burn the recovery media - however when I inserted a DVD to continue the rest of the recovery media I receive the aforementioned error.
I have gotten 1 of them to complete a full set of disks - 4 in total.  The other one, no such luck.

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Lenovo T400 / T500 :: Sudden Shutdown - Won't Start Again Running Windows 7 Enterprise

Mar 21, 2010

I have a new T400 (2768GP6) running Windows 7 Enterprise (~3 weeks old). This morning it just turned off all of a sudden and won't turn back on. I tried pressing the power button 10 times and holding it down on the 11th time with no AC or battery connected, but it's just dead. None of the indicators are lit when connected to AC.

I might point out that I did spill some coffee on the keyboard this morning about 5 minutes before it shut off. But, it was barely a few drops (you know, the few drops that remain although the cup is technically empty) and I wiped it all off with a paper towel. Those few drops spilled at the bottom left-hand corner, right by the Fn and Ctrl keys.

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Lenovo ThinkPad Yoga S Series :: Windows 8.1 Update Causes Freeze On Shutdown And Will Not Start

Aug 15, 2014

Running Windows 8.1 for some time, but latest updates (8/13/14)  cause the problem. Restore point and shutting down updates allows use, but it's a short term fix.Which update causes the paroblem? 

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Acer :: 6920g Shutdown

Oct 23, 2008

I have this problem when shutting down my laptop. It goes screen where it says logging of, shutting down etc. right after that it seems like it has been shut but instantly "Acer screen" appears and Windows is starting again. So the only way to shut the laptop is press and hold the power button.

Starting my laptop again, after it been shutdown by pressing the power button, date and clock time are showin wrong. Date is January first 2006 and time is something.

I had this problem couple of times. First time i just reinstalled Windows and it worked for a while but then it appeared again. I did some investigate and noticed that some people had this kind problem with Vista SP1. So i reinstalled Windows again now i didnt even install SP1 and the problem came already.

I thought about updating BIOS but if this isnt about it it could go worse. Oh and i have Windows Vista Home 32bit.

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HP Pavilion Dv6 6140Tx Lockups :: Shutdown Doesn't Shuts Off Laptop In Windows 8 - Only Screen Turns Off

Nov 22, 2012

I am having HP Pavilion DV6 6140Tx . Installed Windows 8 Enterprise Edition and updated drivers using drivers for Windows 7 64x from HP site
The problem is that, when i shutdown my laptop, it doesnt shutsdown, it turns off the screen, but not the processor, fan, touchpad, the light and fan movement is ON and it never shuts down. Then I have forcibly press n hold the Power button to shut it down !
It also has a delayed Startup issue! But Restart  function just works fine..!
I don't graphics drivers installed on the system - its AMD ATI RADEON 6700M HD - no compatible drivers available !

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Sony :: Is Hidden Partition Recovered After Using Recovery DVD

May 6, 2009

I am going to install Win7 RC on my Vaio TT21XN. Have made Recovery DVD. If I remove hidden partition and install new system (for example Win7) and after some time will want have hidden partition back will it be recovered after using Recovery DVD?

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Acer :: Aspire 6920g Shutdown

Jan 18, 2010

heres my laptop spec:

Notebook specifications

Acer Aspire 6920G-814G32Bn
:: Processor
Intel Core 2 Duo T8100 2.1 GHz
:: Mainboard
Intel PM965
:: Memory
4096 MB, DDR2 PC5300 667MHz, 2x 2048MB, max. 4096MB
:: Graphics adapter
NVIDIA GeForce 9500M GS - 512 MB, Core: 475 MHz, Memory: 400 MHz, ForceWare 167.64,
:: Display
16.4 inch 16:9, 1366x768 pixel, WXGA Acer CineCrystal HD TFT, glossy: yes
:: Harddisk
320 GB - 5400 rpm, 320GB 5400rpm WDC WD3200BEVT-22ZCT0
:: Soundcard
Realtek ALC889
:: Connections
1 Express Card 54mm, 4 USB, 1 VGA, 1 HDMI, V.92 Modem, 1 Infrared, 1 Kensington Lock, Audio Connections: headphones (S/PDIF), microphone, Card Reader: 6in1,
:: Networking
Atheros AR8121/AR8113 PCI-E Ethernet Controller (10/100MBit), Intel Wireless WiFi Link 4965AGN (abgn), 2.0+EDR Bluetooth
:: Optical drive
Mata BD-CMB UJ-120 ATA
:: Size
height x width x depth (in mm): 44 x 275 x 385
:: Weight
3.28 kg Power Supply: 0.51 kg
:: Battery
48.8 Wh Lithium-Ion, 4400 mAh, 11.1V
:: Operating System
Windows XP pro sp3 patched

i have this shutdown problem. it started since i installing windows 7 into my laptop. my computer turns of itself after 10-30 seconds after an OS boot. except on safe mode option. the computer works fine on safe mode. at first, i thought that this due to software problems. then i think i should wipe out my OS and install new OS.but unfortunately, my laptop turns of itself while installing the OS!. this sound weird isnt it?

ive tried to use multiple OS to be installed. win7, vista, and even unbuntu OS also. but the turn off problem still occurs..

ive read from other post about the thermal issues, doing some patches at BIOS download from acer websites. now, im running on v1.14 for my BIOS. still. the turn off issues still occurs.

so, ive tried to look for the hardware malfunctions since trying to look at software problems cant find a clue.

after doin some reasearch and testing, ive notice that by disabling my duo processor in device manager, the computer works fine. by using single core processor now makes my laptop works fine. but surely, im running on low state now.

should i change my processor?

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Acer :: Aspire 5520 Shutdown

Sep 2, 2009

I have a Aspire 5520-5912 laptop I am trouble shooting for a relative that randomly shuts down just before, or shortly after it boots to windows.

I have tested the hard drive in my Desktop and scanned it for viruses, swapped out the memory, re applied thermal paste on the cpu heat sink and made sure it was not clogged with dust.

I think I have it narrowed down to a bad MB or CPU but was wandering if anyone else has had any issues like this and what the problem was.

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Acer :: Aspire 5630Unexpected Shutdown

Mar 16, 2009

This weekend, the laptop just shutdown without any warning! I switched it back on, and then after 30 mins, the same issue! I checked the battery, and was charging OK.

Now after the last unexpected powerdown, it has been non responsive ever since and cannot turn it back on.. I dont think its the battery, cos it was charging before it died....

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Dell :: XPS M140 Recovery Partition Deleted/recovered To DVD

May 16, 2010

I accidentally deleted the DSR partition but I restored it using Easeus Data Recovery Wizard Professional, then burned it to a DVD....................................

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Sony ::Vaio CW Crashing :: Video Driver Has Been Recovered

May 22, 2010

just started using this laptop last night and now when watching a video it sputtered and turned white got a brief message saying some Video driver has been recovered

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Acer :: Aspire A Minute And It Shutdown Automatically

Sep 22, 2008

I have bought aspire one windows xp version last week. It happen today when I try to start the notebook it only can stand for about a minute and after that it shutdown automatically. I have connected it with power supply but it still happened.

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HP Pavilion Dv7-6015tx Display :: Driver Stopped Responding And Has Recovered

Jul 27, 2011

Product: HP Pavilion dv7-6015tx  Entertainment Notebook PC
OS: Windows 7 32-bit
Status: Clean installed Windows 7 Ultimate 32-bit from Windows 7 Home Premium 64-bit

I have been having several instances where the computer would seem to 'lag' then after some flickering rendering on my monitor, Windows would give the error: "Display driver stopped responding and has recovered."

There are still effects after this message is displayed. When dragging windows, scrolling up and down etc. graphics continue to flicker.
This is not while hardcore gaming, the GPU was not working in high temperatures. Interestingly, I do not have this problem when I am in the midst of hardcore gaming. The CPU was not under heavy load, the CPU was not working in high temperatures either. I checked the temperature with thermal monitoring (HWiNFO32).

I have plenty of resources, 1223MB of RAM to spare.  I also have plenty of HDD space too. I have installed the latest graphic driver for my product: AMD High-Definition Graphics Driver, but the problem persists.

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Acer :: Aspire 5315 Hotspot (+ Hard Shutdown)

Jan 30, 2008

a while ago (month?) i buyed my new Aspire 5315. I installed additional RAM (Kingmax SODIMM 1024MB, DDRII533, CL4, PC4300), and after that - laptop after some time (may vary between 1 - 3hs, by room temperature and running processes, and if charger is attached or not) goes hot (at the place where ram is) and shutdowns by itself.

Here will be more detailed specs. (ask if there's something missing)

Could be the voltage wrong? As i said - it's totally new laptop, i think this wouldn't be a dust problem.

at BIOS - there is no voltage settings, and it doesn't show any temp, etc. I installed SpeedFan, it shows 35 for HDD and 50 for Temp1.

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Dell :: E6500: Display Driver Has Stopped Responding And Has Successfully Recovered

Jan 25, 2010

I have an e6500 with an Nvidia graphics card. I'm running Win7 with all current drivers, including the latest graphics card driver.

Today, while doing nothing particularly graphics-intensive--I was just surfing the Web, writing documents--the display repeatedly flashed to black, then went back to normal...........................

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