Dell :: Windows Installation Encountered An Unexpected Error
Jul 11, 2009
I'm trying to re-install Vista 32 bits on my laptop, but it gives me a error. The error that I get is:
Windows installation encountered an unexpected error. Verify that the installation sources are accessible, and restart the installation. Error code: 0xE0000100
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Nov 3, 2014
Well, when my notebook finally start, on desktop it show an error message:
"Windows has recovered from an unexpected shutdown"
 Problem name: BlueScreen
  Version SO: 6.1.7601.2.1.0.256.1
 Id. regional setting: 13322Â
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Note:Â I updated my laptop with 4 RAM and Wx 7 32-bits. The hard disk also is new .....
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Nov 29, 2009
I have a Acer 1410-2285 with the dual core U2300 processor running Windows 7 (64 Bit). I am having a what seems to be an excessive number of blue screen error shutdowns/restarts (2-3 per day). This seems to happen the most often when the notebook is asleep and I wake the machine up to the "Windows did not shutdown properly message" but occasionally I do see the BSOD when I am using the machine.
The only modification I have made to to the notebook was to install 4GB of PC6400 ram. I updated the drivers with what Acer has posted on their website, but i have not tried to install the non-Acer drivers.
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Oct 9, 2014
I bought a new Lenovo G510 laptop. I downloaded Windows 8.1 from Microsoft DreamSpark, and burned ISO image on a DVD disc. When I try to install it on my laptop, I receive an error (it might be wrong translated):
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Load Driver
A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.
Note: If the installation media for Windows in the DVD drive or on a USB drive, you can safely remove it for this step.
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IÂ already tried changing the following options in BIOS but no effect:
Configuration tab -> SATA Controller Mode from AHCI to Compatible
Boot tab -> Boot Mode from UEFI to Legacy Support
Boot tab -> Boot Priority from UEFI First to Legacy First
Also, I tried to insert CD with drivers which was in the box, but - of course - no appropiate drivers were found.
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What happened? How am I supposed to install a Windows 8.1? What should I try?
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Apr 13, 2014
Few days ago, my laptop wasn't running well. I made a hard reset - remove everything and reinstall windows by using HP Support Assistant. It was done but when laptop reboot, a install windows message showed:
"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."
So I press enter many times but it was that message. I have no time to waste. I use HP Pavilion Sleekbook 14-b013nr.
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Nov 5, 2009
Just received 2 new X220 thinkpads - I'm attempting to burn factory recovery disks on a lenovo USB multifunction cd/dvd drive.
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I receive the 'error unexpected error occurred (rc=9)' when attempting to burn the disks - I came across another forum suggesting that the first disk is a CD and the rest should be DVD - This worked to burn the recovery media - however when I inserted a DVD to continue the rest of the recovery media I receive the aforementioned error.
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I have gotten 1 of them to complete a full set of disks - 4 in total. The other one, no such luck.
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Jan 10, 2009
Was using the Acer Arcade and was informed about the latest patch by the Live Update.
I ran the install patch and during install the McAfee informed me that two of the files were trojams and had to be removed. The files were CL26934.RRA and CLDO7416.RRA, so now when I stick my blu-ray into the drive I get an unexpected error from the Acer Arcade and it won't run.
So where did the files go, and why would ACER put out a patch that conflicts with the pre-installed anti-virus?
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Dec 3, 2009
After installing Win7 (Acer Upgrade) on my 4810TG Timeline I experienced two unexpected shutdown, with BSOD during the start (right after boot screen). Any similar behaviour or solution?
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Feb 13, 2013
When I try to official install the IDT audio driver released for my Inspiron 17R SE Windows 8 Pro, it gives an error: "The hardware detected is not supported by this IDT software package" Driver details: Audio - Driver Description Importance Version Released Supported OS Download IDT Audio driver IDT Audio driver A03 Optional 6.10.0.6426 2/8/2013 Windows 7 32-bit Windows 7 64-bit Windows 8 32-bit Windows 8 64-bit [External] I had the same problem with the last release also. I have already tried uninstalling and reinstalling the audio driver and chipset drivers.
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Jul 13, 2014
I tried to install a new version of Win7 on my ideapad U300s from a usb that set to be a bootable device containing *iso file.
I also set USB as first boot priority in BIOS setting, of course. But when the installation began, I canceled them all and restarted my laptop but found it troubled.
Here is its error report.
From then, I can no longer boot my laptop from USB as well as enter BIOS setting to set back HDD as first boot priority.Â
Both Enter/ESC make it restart and then turn to this dumb black screen.
I think I should remove the BIOS battery to turn BIOS setting into its default, shouldn't I?
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Nov 21, 2014
My Inspiron 5521 warranty has expired a month back and now suddenly my laptop shows a message saying your battery has encountered a permanent damage during startup...The battery bar shows the mesage plugged in , not charging message and when i disconnect the ac power adapter my laptop shuts down...I tried updating my BIOS to A12 but it did not work...What is the problem here..Do Dell companies manufacture products which last only upto the warranty period or what??Â
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Mar 5, 2013
I am facing unexpected shutdowns while playing games. I have a Dell Inspiron 14z (n411z). Its about 7 months old. In the beginning , games worked very well on it but now when I try to play the same games the laptop shut downs without any warning. I ran the Dell diagnostics from the boot menu and it said, "Warning. One or more thermal sensors were out of range." and it was highlighting the cpu thermistor...
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Oct 5, 2009
I know this question is NOT about Dell Studio/Inspiron, but I know someone can help. So my old latitude D630 is messed up(running slowly, with all sorts of spyware and junk), so I decided to format and re-install XP. I used a bootable CD(which
"press any key to boot from CD..", it gives me this error:
"File i386iosinfo.inf cannot be loaded. The error is code 2... Setup cannot continue"
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Aug 26, 2009
I finally received my 14z yesterday afternoon and was excited to to install Windows 7 via USB.
I used this guide (Install Windows 7/Vista from USB drive) which worked flawlessly, but now
I'm wondering where you guys are downloading your x64 drivers. I'm also wondering where I can find drivers for two instances of "Base System Device" showing up in my Device Manager
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Mar 17, 2010
I'm not pleased with some of the bloatware the laptop shipped with, so I just wanted to make sure that I can clean install from the "Reinstallation DVD" my computer came with. The product key isn't on the disc but it does seem to be on a sticker on the bottom of the notebook. Am I safe in doing this? I've already backed up all my files...
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May 13, 2009
I have just ordered my M4400 with an 128gb ssd disk. I already have official windows XP 64 bit so i didn't order an operating system. My question is as follows:
1. with the SSD disk will i be able to install windows on my own? Am i going to need an extra driver like with the SATA drives?
2. if yes how will i be able to load it during the install? will i need nlite or similar software to create a windows installation cd?
3. Has anybody done it and knows the actual procedure? any other recomendations for the installation? Are there any tricks apart from installing the drivers in the order mentioned in the dell site?
4. Finally can i partition the SSD disk through the windows setup like with normal HDs?
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Nov 7, 2009
my computer can't "standby" or "hibernate" I can see that option but its disabled, what can I do?
I'm downloading some drivers right now like, my wireless card drivers, ethernet drivers and some others that were lost during the reinstall.
The drivers I'm missing are:
Ethernet Controller
Video controller
Video controller (VGA compatible) ....
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Jan 10, 2010
I own a Dell Studio SXPS16 and would like to install Windows 7.
My question being how will i install the drivers ???
Like do i have to download one by one or will windows 7 downloads themselves
Another point being how to do update my video drivers ??
Graphics Card - ATI 3670
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Dec 11, 2008
I have a lot of stability issues with Factory Vista x64 installation, I will try to install from scratch Windows XP x64 and Windows Vista x64, I am not very familiar with Dell Notebooks (ex Lenovo guy), please could you tell me where I can find the correct installation sequence for all the drivers and tools?, I did some tests already, but I was not able to successfully install Dell Control Point, I got and error in the middle of the installation, I think I am doing something wrong, also I have installed the driver for UWB, but I do not find the tool to setup the Wireless USB hub?
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Feb 2, 2009
After reading Its OFFICIAL! Windows XP works perfectly on the XPS m1330!, I've decided to install XP on my M1530, but i'm unsure on what to do about step 1:
"Step 1... You need a version of Windows XP SP2 with built-in SATA drivers... I personally used LastXP (feel free to go find this on a torrent site somewhere,
you have the option to install one of your own valid XP keys as part of its setup). (The other way is to put SATA drivers on a USB stick and hit F6 during initial Windows setup...) .....
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Feb 25, 2013
Any documentation or instructions that I can follow to successfully install Windows 8 onto a Precision M4600 as if Dell had done a factory install?
Here are the problems I've faced with the installation I've tried to do myself:
Fan comes on high speed when screen is locked and gone blank.
Dell have not provided drivers for everything under Windows 8, which means I've got to figure out (a) which drivers I need to get from Windows 7 and (b) what order to install them in.
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Nov 12, 2014
I bought an ACER ultrathin S7 392 about 7 months ago and for the last month it has been shutting down unexpectedly when on battery but not when plugged into the mains. There is no shutdown routine, crash or error message it just loses all power. A second issue which may or may not be related is that sometimes when i attempt to shutdown the unit it restarts instead. I have sent it back to ACER support to fix but I think they just reinstalled windows and when they sent it back they had not fixed the problem. I have since contacted them again and they said it was fine when it left the workshop.
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Acer S7 392
Bios 2.09
Windows 8.1
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May 20, 2009
I've recently upgraded my 6930G to 4GB RAM as well as a 320GB & I decided to install Windows 7 64 bit RC instead of Vista.
I tried a test installation which went OK, with only 2 devices listed as requiring drivers to be installed are the Infra Red Device (which is listed as unknown device in Device Manager) and the fingerprint scanner.
What I was hoping is whether someone out there who's already installed Windows 7 RC and could help me with a guide for what other drivers should be installed, e.g. Chip set, ACHI etc. and whether they need to be installed in any particular order when it comes to installing for 'real'?
I noticed as well that the Acer empowering software was not compatable with Windows 7 (even in compatability mode), but am not sure whether this is any big deal?
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Jan 31, 2013
I'm trying to upgrade the operating system on my laptop. Preinstalled Windows 7 x64 Home Basic, and I update to Windows 8 x64 Professional. At the end of the installation process hangs and all I see on the screen - this is the logo in the center of the screen, a few words at the bottom and five frozen in one position points that previously ran in a circle.
I repeated the installation several times, but all of these attempts have ended the same way.
Have any of you have a similar situation and how you solved it?
I have a laptop - Dell Inspiron N5110.
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Oct 27, 2012
I'm in the process of upgrading my L521X/XPS 15 to Windows 8. The A09 BIOS introduced UEFI booting, which I of course intend to use. However, I can't get Windows installed when Smart Response is activated in the BIOS. The installer simply doesn't show any disks - even when loading the correct drivers. Changing to AHCI allows me to install - but of course without the benefit of Smart Response. Now, the question is: is it possible to use pure UEFI and Intel Smart Response Technology on the L521X?
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Mar 9, 2009
I recently got a Aspire 9402 without HD, so I just pop in another HD. However, I have problem installing a fresh XP onto it. You guys might know the answer.
First, I put in an HD with XP installed that worked perfectly on a dell 600m. The Acer gave me a blue screen. This looks reasonable since everything is different.
Then I put in a formatted clean HD set to active, and a bootable windows XP installation CD into either the built-in DVD-burner or USB DVD-RW driver. During the startup, I pressed F12 to select the right boot device. However, Acer always gave me error message, and would not boot from CD. I also tried Windows 7 or Vista disks, still no go.
It seems to me that Acer is different to other brands I have dealt with, like Dell or HP. I am not sure getting a set of recovery Disks from Acer would solve the problem.
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Mar 15, 2009
Is there a way to create a Windows Vista Installation disc from either the Hidden Partition or Recovery discs? I am not talking about a "Factory Restore"... I am talking about installing a clean version of Windows using the product key on the bottom of the laptop and then using the sony website or Recovery discs to install the drivers.
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Feb 10, 2010
Model : SONY VAIO FS740/W
PhoenixBIOS Setting
1. BIOS Version : R0084J1
2. EC BIOS Version : RK084J1
3. IDE Channel 0 Master : 80GB (TOSHIBA)
4. IDE Channel 0 Slave : CD/DVD (SONY DVD DW-Q58A)
5. Boot Options:
• Optical Drive
• Floppy Disk Drive -> Y-E DATA USB-FDU-(USB)
• Hard Disk Drive -> TOSHIBA MK8025GAS-(PM)
• Network
I tried installing DVD writer software and my internal DVD stopped working. With an external DVD writer connected via USB, I tried to fix/repair Windows XP. My internal DVD was still not working. I wanted to completely format (as I accumulated lot of junk files over the years) my HDD and do a fresh install using my external DVD writer. At this point my external DVD was detecting via USB option at boot-up. For some reason, I could only replace the WINDOWS folder and all other files were not deleted.
I took my HDD out, connected it as an external HDD via USB to another laptop and did start -> control panel - > Administrative Tools -> Computer Management -> storage -> Disk Management: Delete Partition and Format my HDD.................
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Oct 24, 2009
clean Windows 7 (64) installation. My guide is more of a 'bare bones' installation as I only installed what is needed for functionality of the big features. The guide is incomplete. I will continue to update the document as I make more progress. Please feel free to report anything you find that is incorrect etc.
keep in mind this is for a FZ280 E/B, I have no idea if it will work on other FZ models.
I am still having problems with the Bluetooth driver/software and the Wireless Switch Utility (what exactly is this needed for?). I believe the functionality for Bluetooth is dependent on the something to do with the Wireless Switch Utility. However I haven't had any luck installing either option.
There appears to be a problem with the power management. I unplugged the notebook for the first time and the battery went from 95% to 60% within 5 - 10 minutes. Any thoughts will be appreciated. I will be researching for a solution as well.
Below is the attached guide and a link to download the drivers I have used for the installation.
[url]
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Mar 20, 2014
Recently i was gifted with an r32 think pad and i want to install win 7ultimate instead win xp pro that are already running. I insert the win 7 installation cd but when procedure starts it requests drivers which i dont have....
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