Acer :: 1410-2285 Unexpected Error And Restart
Nov 29, 2009
I have a Acer 1410-2285 with the dual core U2300 processor running Windows 7 (64 Bit). I am having a what seems to be an excessive number of blue screen error shutdowns/restarts (2-3 per day). This seems to happen the most often when the notebook is asleep and I wake the machine up to the "Windows did not shutdown properly message" but occasionally I do see the BSOD when I am using the machine.
The only modification I have made to to the notebook was to install 4GB of PC6400 ram. I updated the drivers with what Acer has posted on their website, but i have not tried to install the non-Acer drivers.
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Nov 11, 2009
Today I received my Gateway EC1435u (Acer 1410-2285 clone) and it's VERY nice but it's too bad the screen is so darn reflective.
Anyways, two quick questions:
1) Are there any BIOS updates available? Acer shows a bunch but Gateway's site doesn't list any.
2) Can I delete the first OEM reserved partition? I'd like to install Windows 7 from scratch because I don't need all the bloatware that Gateway installed
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Nov 3, 2014
Well, when my notebook finally start, on desktop it show an error message:
"Windows has recovered from an unexpected shutdown"
Problem name: BlueScreen
Version SO: 6.1.7601.2.1.0.256.1
Id. regional setting: 13322
Note: I updated my laptop with 4 RAM and Wx 7 32-bits. The hard disk also is new .....
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Jan 10, 2009
Was using the Acer Arcade and was informed about the latest patch by the Live Update.
I ran the install patch and during install the McAfee informed me that two of the files were trojams and had to be removed. The files were CL26934.RRA and CLDO7416.RRA, so now when I stick my blu-ray into the drive I get an unexpected error from the Acer Arcade and it won't run.
So where did the files go, and why would ACER put out a patch that conflicts with the pre-installed anti-virus?
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Jul 11, 2009
I'm trying to re-install Vista 32 bits on my laptop, but it gives me a error. The error that I get is:
Windows installation encountered an unexpected error. Verify that the installation sources are accessible, and restart the installation. Error code: 0xE0000100
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Nov 5, 2009
Just received 2 new X220 thinkpads - I'm attempting to burn factory recovery disks on a lenovo USB multifunction cd/dvd drive.
I receive the 'error unexpected error occurred (rc=9)' when attempting to burn the disks - I came across another forum suggesting that the first disk is a CD and the rest should be DVD - This worked to burn the recovery media - however when I inserted a DVD to continue the rest of the recovery media I receive the aforementioned error.
I have gotten 1 of them to complete a full set of disks - 4 in total. The other one, no such luck.
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May 13, 2013
My Ideapad y480 has been having some severe issues lately related to booting. Whenver I try to reboot my computer (which runs Windows 8) I get the Windows 8 version of the BSOD (the frowny face screen). It tells me that my computer has encountered an error and needs to shut down, and it gave me an error code of 0xc0000021a. Sometimes the computer will boot perfectly normally, but around 75% of the time it crashes like this. It seems to always happen after any major changes are made (Windows updates, updates for games, etc.).
The only way for me to get into my computer again is to do a system restore to before any changes were made. If a new restore point is made and any change whatsoever has been made, I often get another error message, and the system restore fails. These problems don't occur 100% of the time, but its very hard to use the computer when I can't update programs or Windows without issues. I looked other places online and a few of the pointed towards the hard drive failing or reinstalling the OS, but I thought I should ask for any less drastic solutions that could work.
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Nov 24, 2014
I try to boot my pc but get the error code 0xc000021a, then it restarts and says preparing automatic repair, then the same BSOD error pops up and the cycle continues. I've tried just about every 'fix' I could find on the internet. I purchased this computer with windows 8 pre-installed, I do not have a windows 8 repair DVD.
Upon further research I've been lead to believe it has something to do with winlogon.exe or csrss.exe, which makes sense, seeing as I cannot even log on to my computer. Other forums suggest it could be caused by 3rd party software.
As far as I can see, all I can do is access the BIOS. I have no files that can't be easily replaced so even if I could somehow factory reset it that would be great, though I'm not sure if that will fix anything or is even possible in my current position.
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Jan 14, 2008
last night, I got on my desktop momentaily. Closed the laptop lid(laptop is still on) and placed the keyboard on top of the laptop so I can open the Linux gFTP program, connect to my sites FTP and run a full backup before I went to bed. No problem.
Slept about 8 hours, woke up. Opened the laptop LID to check email and forums, and I'm greeted with a BSOD. Great. Laptop is extremely warm too. So I soft shut down (holding the power button down) and the computer reboots itself.
Well, it takes a little while for the PC to boot, then I'm greeted with a.
Loading PBR 2....Done
.
.
A disk read error occured
Press Alt Ctrl Del to restart
I guess this is the prime time to go ahead and upgrade that small 60Gb harddrive,
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Nov 21, 2014
I cannot log in on my hp pavilion dv6 notebook pc, it is giving me: A disk read error occurred; Press ctrl-alt-delete to restart,!prompt.
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Dec 3, 2009
After installing Win7 (Acer Upgrade) on my 4810TG Timeline I experienced two unexpected shutdown, with BSOD during the start (right after boot screen). Any similar behaviour or solution?
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Nov 12, 2014
I bought an ACER ultrathin S7 392 about 7 months ago and for the last month it has been shutting down unexpectedly when on battery but not when plugged into the mains. There is no shutdown routine, crash or error message it just loses all power. A second issue which may or may not be related is that sometimes when i attempt to shutdown the unit it restarts instead. I have sent it back to ACER support to fix but I think they just reinstalled windows and when they sent it back they had not fixed the problem. I have since contacted them again and they said it was fine when it left the workshop.
Acer S7 392
Bios 2.09
Windows 8.1
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Mar 5, 2013
I am facing unexpected shutdowns while playing games. I have a Dell Inspiron 14z (n411z). Its about 7 months old. In the beginning , games worked very well on it but now when I try to play the same games the laptop shut downs without any warning. I ran the Dell diagnostics from the boot menu and it said, "Warning. One or more thermal sensors were out of range." and it was highlighting the cpu thermistor...
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Mar 11, 2010
I bought an Acer 1410 with default OS of Windows XP. Now I want to install a new Windows. Which windows is better for a good battery performance
Windows 7
Windows Server 2000
Windows Vista SP2
and one more question. Acer 1410 works with x64 or x86 OS?
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Nov 14, 2009
In August I purchased an Acer 751h, 2GB RAM and 250GB HD. It came with Vista, which was pretty awful, but since I installed Win7 on it, I don't want to put it down because it performs so well. It's BLAZING fast, a great little machine and I absolutely love it.
My mother needs a new computer and she really likes mine. I'm considering giving it to her and getting myself the new 1410 - what do you think? Does the new processor in the 1410 make that big a performance difference?
In the benchmarks I've read, even the single core version (apparently there is also a dual-core 1410) is twice to three times as fast as the Atom in my 751 - that's pretty impressive.
I can only imagine that the 1410 with a clean install of Win7 would absolutely FLY. It would also be nice to have the different touchpad buttons and wireless N.
What do you guys think of the 1410?
Also, is it worth it to get the dual core model over the single core?
Also to confirm, the 1410 has VGA-out AND HDMI? This would save me from buying an adapter for when I need to give presentations, as most projectors are VGA-only.
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Dec 1, 2009
I just had a blue screen of death (dump screen) for the third time in 2 months and after reboot, i get this screen:
What can i do now? I would like to recover the files i have in the HDD, as i know if i send this to Acer, they'll wipe out everything or replace a new HDD. Can i open the laptop and try to plug the HDD to some enclosure to get the files out?
Will that void the warranty?
In the BIOS, i see:
HDD Model Name: None
HDD Serial Number:
ATAPI Model Name: None
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Feb 24, 2010
My 1410 has a problem with the display out function. It works fine with both the HDMI and VGA output when the lid is open. However, when I close the lid, the display is okay for a couple of seconds then it flashes on and off intermittently on the display that I hooked it up to. It happens with both the VGA and HDMI output signal. It only happens when the lid is closed, even though I set the computer the do nothing when the lid is closed. I thought it might be a software/driver issue, but I installed the most recent chipset and VGA drivers from the acer website with no change. This is an important feature for me to have because I use the computer with an external display the majority of the time. I am running windows 7 home premium 64bit. Their tech support has told me that Acer computers are set to not work with an external display when the lid is closed.
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Sep 23, 2009
I have a Gateway EC1803h which as far as I can tell is identical to the Acer 1410 except for the design of the case, so I'd like to ask this to the Acer users since there are many more with the 1410 than the Gateway.
I'm running Windows Vista. I've disabled the ACPI Lid driver by changing the driver to "Volume Manager" as suggested by various internet sources for fixing the problem where closing the lid, even with the close lid action set to "do nothing" can cause the lcd to not turn on again when opening the lid.
So the problem is with hibernation. If I hibernate the machine, then resume again within let's say a minute or so, it comes back up fine. If I hibernate, then wait a longer amount of time, say 10 minutes, I can see the BIOS boot, the "Resuming Windows" splash screen, but then when I'd expect to see the login screen, instead the laptop screen turns off, and I see nothing. Oddly enough, at this point, if I plug in an external monitor, I can see the login screen there, so the OS is running properly. I can even log in. But at this point, I cannot Fn+F5 to enable the laptop screen. It's like the laptop screen has been disconnected/disabled/removed, whatever you want to call it.
Another weird symptom is that at this point, I can usually see a "System" process that ends up taking up 100% of the CPU processing, all of the time (not just spikes), so the task manager basically stays at 100%.
This feels like a software/driver issue to me, but I've been unable to find any other Acer 1410 or Gateway EC1803h users who've experienced this. I've tried the video drivers on the Gateway site, Acer site, as well as drivers from the Intel site. Same behaviour. I'm contemplating exchanging it for another unit, but only if there's a chance this is indeed a hardware malfunction.
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Oct 1, 2009
I know this laptop was not designed for games and that's not it's primary purpose for me. However, I just wanted to see if we could have a list of the games that are confirmed to work on the Acer 1410.
I'll start. I tried Civilization 4. Works perfectly.
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Aug 18, 2009
Looking to pick up a laptop/netbook very soon and I am pretty much sold on going with the 3810TZ but now I am seeing a lot of talk about the 1410, which unless I am mistaken, is lighter than the 3810TZ, smaller, faster (not by much but has a 3500 cpu vs the 2700) and cheaper (450, vs best deal I can find on 3810 which is 550). Same features/memory/etc?
Any actual knowledge of when the 1410 will be released? I need it very soon (for a trip in a few weeks) and i cant tell from reading these forums if it will be out then or not until october.....
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Sep 18, 2009
Is it possible to install an internal bluetooth? is so what is the product called?
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Jan 21, 2010
I Cant get 5.1 DTS spdif audio on my Windows 7 64 bit 1410 Acer laptop using ac3 with toslink into receiver. I'm hoping my laptop supports surround sound output but I fear it may not. I downloaded the full AC3 version since I'm using 64 bit OS. Under config speakers with windows media center I setup 5.1 speakers and clicked test and I did get a specific sound to all my speakers through my receiver. Also when I click speaker icon on bottom right of screen to get realtek digital output properties/ supported formats - I click test sound for DTS and I also get a separate ping to my 5 speakers. Under realtek advanced tab however I notice default format is limited to two channel.
Under ac3 filter config main tab I set speakers to 5.1 and checked use spdif. Under spdif tab I checked use spdif output format to 5.1. spdif passthrough I checked DTS and AC3. Under spdif/DTS mode I tried all 3 settings- auto/padded/wrapped. I'm only getting 2 channel digital audio. I think AC3 is not working right because while playing a DTS movie I don't see a AC3 icon on system tray and when I turn on ac3 config while still watching movie, SPDIF status says No data and I don't see any green spike bars for audio levals. Do I need to force AC3 to work somehow? Do I need a different mediaplayer to use as a front end? Or do I need additional software/ codecs like hailsplitter or something?
My AC3 must be working a little bit because before I downloaded AC3 mkv's would refuse to play at all. I have divx 7 by the way for video support of mkv's. I noticed even after I downloaded divx 7 for mkv support mkv's still wouldn't play without AC3. I'm using windows media player and windows media center for movies.
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Nov 14, 2009
As you know the default OS of Acer 1410 is Windows XP, and the battery life is about 6 hours; if I install Windows Vista or Windows 7, how much it will affect my battery life?
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Nov 21, 2009
I have an old Sony Vaio VGN-FS742/W and just got an Acer Aspire 1410. The 1410 has a 2GB PC2-5300 (333 MHz) stick of RAM. The Vaio has a 1GB stick of PC2-4300 (266MHz) RAM.
I've read that running two RAM sticks of different speeds makes them both run at the speed of the slowest stick. Could any advise whether my 1410's performance would be better by adding the 1GB from the Vaio to have 3GB RAM running at 266MHz, or just keep the 2GB already in the Acer running at the quicker 333MHz?
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Feb 24, 2010
I'de need a pic of the mobo of a 1410/1810 after the TME mod for overclocking...
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Aug 30, 2009
I bought a new laptop (Acer Aspire 7735G) two days ago, but when I'm working on it, or it's just on doing nothing it sometimes just restarts out of nothing.
And then when restarting the windows screen comes up asking me to start the computer in the safe mode or to perform a regular start cause the computer wasn't shut down properly.
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Nov 16, 2009
I just bought an AS1410 SOLO last month and yesterday it would not boot up at all. Called Acer tech support and they said send in for the warranty work on the notebook.
The thing is I have to pay for the shipping and to send in their defective product. Is it Acer policy? If it is then it sucks. I have a ThinkPad T43p and when I needed to send it in for warranty work, Lenovo sent me a prepaid box and all I have to do is drop the box off at any UPS store. I forgot to mention that the tech support personnel, their attitude are like I don't give a damn about your problem, you're already bought our product and you need our support now. So give it another thought before you buy any Acer product.
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Oct 23, 2009
I have been trying to load a retail version of Windows 7 HP x64 using USB on my Windows Vista HP x86 Acer 1410. I am able to boot from USB and the Windows 7 install program starts. I select Custom Install to do a new installation (not an upgrade). After I select the partition to install to, I get an error message like "can't find a system drive to install to..." I have tried this on two different 1410's with the same results.
It was the particular USB SD Card Reader I was using. I don't have a 4GB USB drive so I was using a USB SD Card reader and an 8GB SD card. I switch to a different Card Reader (same 8GB SD card) and it worked first time!
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Nov 12, 2009
I have till Friday to exchange my Acer Aspire 1410 SU 3500 for the SU2300. I am seeing some people show the benchmark is much higher for the SU2300. Of course I would like to have the faster unit and better unit since I am spending $400. I dont do much gaming but I do alot of videos and work. am I better getting the Dual Core or just keeping my Single Core ?
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Nov 20, 2009
I decided to give the PLL mod a try so I can overclock to 1.7GHz in my 1410. I got ahold of a soldering iron and an old motherboard that I practiced on, and it doesn't seem too bad once you get the hang of it.
Now that I've decided to go ahead, I try to take the case of my Aspire 1410 apart, and with all the screws removed, hard drive, memory, wireless card, I can pry the front of the case open ok, but as I get near the back (fan exhaust one side and lock/ethernet other) It seems locked in place somehow and don't want to break anything.
Is there a guide or service manual or something?
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