Lenovo X Series ThinkPad :: X220 - Unexpected Error Occurred When Attempting To Burn Disks
Nov 5, 2009
Just received 2 new X220 thinkpads - I'm attempting to burn factory recovery disks on a lenovo USB multifunction cd/dvd drive.
I receive the 'error unexpected error occurred (rc=9)' when attempting to burn the disks - I came across another forum suggesting that the first disk is a CD and the rest should be DVD - This worked to burn the recovery media - however when I inserted a DVD to continue the rest of the recovery media I receive the aforementioned error.
I have gotten 1 of them to complete a full set of disks - 4 in total. The other one, no such luck.
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Jul 8, 2014
My battery (FRU: 42t4957) is stuck at 2% and refuses to charge:
I kept it at 40-50% most of the time by changing battery threshold. Total cycle count was about 80 (84 now) first use date 2013-03.
On Saturday I tried to run a "discharge-charge-discharge-charge" cycle (by watching some movies) to reset the gauge of my battery. During 2nd discharge my laptop hibernated due to low charge much earlier than expected, when I turned it on it showed that the max capacity is 28 Wh and the battery is in the "poor" condition.
I tried to perform automatic gauge reset but didn't get much (29 Wh). I updated power manager and performed another automatic reset which failed too.
So I tried to make a manual reset and left my laptop paying a movie for a night. On Monday I plugged my AC adapter in but found out that the battery won't charge: "a battery error has occurred the battery cannot be charged".
I cleared residual capacitance by pushing the power button several times and reset the BIOS to defaults but got nothing.
If this problem can't be sold I would like to know the reason of it to avoid such things in the future. While googling this forum I met contradictory opinions on battery reset: ones say that it's extremely harmful because battery "doesn't like" to be discharged to 0%, others say its harmless.
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May 7, 2014
I am in a urgent need to access my data for work. I tried to press esc but it does not work, both holding down, press frequently, etc.
how to boot the windows regardless the fan does not functioning.
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Feb 17, 2013
I am using dell inspiron N5050 iam having problem with it , its showing status :0xc000000f
Info: an error occurred while attempting to read the boot configuration data.
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Jan 23, 2015
Problems with the Thinkpad X220 and my Samsung 840 Evo 256gb SSD drive. Let me give you a rundown of my past 4 months...
October 2014. Purchased Thinkpad X120E. 1.5ghz processor and low memory made it horrible. Put in 8gb and bought the Samsung 840 Evo 256gb SSD drive. It made the laptop much more responsive but it still sucked...so I sold it. I kept the SSD drive for my 'future' thinkpad.I did the firmware update on the SSD as it required it. It currently has the most recent firmware. When I bought the SSD drive, I plopped it in, installed windows then openSUSE and enjoyed it for a bit. Never gave me an issue at all.
January 2015: Purchased an off-lease X220 with the 2.6ghz processor. Has a 320gig 7200rpm drive in it. Put in 16GB of memory and love it.After playing with it for a bit, I did the most recent BIOS upgrade (1.39) and prepared it for the SSD install.I put in the Samsung 840 evo. Turning on the laptop it sits at thinkpad logo a lot longer then usual. After a bit it goes to the Error 2100.I went into the BIOS, HDD is not detected at all.I kept trying to boot/restart but no go. I always see that Error 2100. I can tell when it won't boot because the thinkpad logo sits for a long time and it seems that the HDD light is always on.I tried to boot with and without UEFI...no go.
I tried to boot with SATA as AHCI or compatibility, no goI put the Samsung drive into a dock and attached it to a laptop. Disk management see's the drive. I can format it and all.I put the SSD drive then into a friend’s computer tower. I formatted the drive using the Samsung software. I tried to put it back into my laptop last night, no go. Drive is not being read.My friends desktop detects the drive in his BIOS just fine...
I believe this is an issue between the BIOS and the SSD/firmware. I looked at some of the updates for SSD's and the thinkpad BIOS, they identify a small part of the model number of the samsung drive but it is not the same.
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May 19, 2011
I am getting the following persistent error in Event Viewer on my brand new x220:
Faulting application name: HyperW7Svc64.exe, version: 1.0.0.1, time stamp: 0x4cf5de0b
Faulting module name: HyperW7Svc64.exe, version: 1.0.0.1, time stamp: 0x4cf5de0b
Exception code: 0xc0000005
Fault offset: 0x000000000000d248
Faulting process id: 0x35c
Faulting application start time: 0x01cc1678fdbedc11
Faulting application path: C:Program FilesLenovoRapidBootHyperW7Svc64.exe
Faulting module path: C:Program FilesLenovoRapidBootHyperW7Svc64.exe
Report Id: 41b6ea8b-826c-11e0-af33-f0def15ccf15
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Oct 14, 2014
I have a quad core Lenovo W520 (i7-2820QM) equipped with Intel AMT. I have all RAM slots populated (original 2GB in each that came with the machine). I have updated to the latest BIOS (1.42 at the time of writing) and latest Intel Management Engine Firmware 7.1 (7.1.85.1216 at the time of writing). The machine has Crucial 256GB X100 SSD installed in the main compartment and a regular HDD in UltraBay.
The computer acts normally in sleep mode and restart sequence only when Intel AMT states that "ME is in recovery state..." during boot.
When it looks like AMT is happy problems begin. The problem is that when I'm trying to put the computer to sleep it goes all the way until the end per normal procedure and then suddenly decides to power itself off! Obviously Windows doesn't like this and displays recovery suggestions after starting the laptop again. This happens when connected to AC and also when disconnected from it. Also, when computer reboots it turns off all power (i.e. the display along with backlight, indicator LEDs turn off and fans spin down for a sec) inbetween and automatically starts up after that.
I've tested this on Windows 7 and openSUSE 13.1 (which I had lying nearby) and same behavior happens on both OSes. On Windows, all the latest drivers and updates were installed. So I don't think this is driver nor OS dependent - rather firmware/hardware related problem.
What is funny, it doesn't matter whether Intel AMT is activated in BIOS or not. What matters is whether the Management Engine is in some kind of recovery state or not. When it's not, computer starts acting crazy as stated above and behaviour is repeatable. Intel AMT itself seems to work however. Changing the power policy in Intel ME configuration doesn't work for sleep issue.
Some things I've also tried doing:
* Replace CMOS battery (measured its voltage before putting it in, of course) with a new one - no effect
* Tried two different brands of SSDs (OCZ Vertex 3 and Crucial X100) - no effect
* Tried both legacy and UEFI modes - no effect
* Scanned RAM for memory errors - no effect
Could Lenovo try to repeat this issue and possibly do something about this?
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Feb 10, 2011
I have the x220 with intel i7 chip and one of the 3 usb ports is suppose to usb 3.0 - which one is it?
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Mar 13, 2011
Even cranked all the way up, the sound on the x220 seems somewhere around half as loud as the x120e and even my wife's iPad blows it away. It's a litle embarrassing.
I think it's the sound card/driver not the speakers as even with headphones plugged in it is very very soft at 100% volume.
x220 | 4286-CTO | i5-2520M | 8Gb G.Skill | OCZ SSD
Win 7 Home Premium SP1 64bit
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Apr 5, 2011
Got the X220 today, and I'll get to the chase here:
There seems to be a problem with the fan. It seems to always hover at about 90% capacity even if the computer is doing nothing. That would have been acceptable somewhat, except for the fact that it will spin at 90% speed (just estimating here) for 5 seconds, then rev up to 100% for 1 seconds, then down to 90% for 5 seconds, then 100% for one second. It's very irritating.
I believe this is related to the BIOS for two reasons:
1. All the professional reviews online kept mentioning how quiet the machine is. This is not quiet by any means. Perhaps their review machine had an older BIOS that did not exhibit this problem.
2. This happened during the installation of Windows as well, which, of course, does not use any drivers, so the Lenovo Power Manager is not the culprit.
Back to #2: The fan issue can be solved by setting the fan setting in the Lenovo PM program to "reducde fan noise dynamically" instead of the other two options. Then the fan will be silent. But why can't I use the other two options? Why must they make the fan work at full speed all the time? This is why I think this is a BIOS issue at hand.
When testing take note: Switching to "reduce fan noise dynamically" reduces the fan to silent, and you can then switch to the other two options and the fan will remain quiet. But it will only remain quiet for a minute or two, then rev up to full speed. So don't be hasty in thinking that switching to reduce fan noise dynamically will then allow you to use either of the other options without excessive noise.
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May 3, 2010
I am unable to update the BIOS on the Thinkpad listed below.I have tried to run Boot CD version of the update program (using CD player in dock) and it reports the error:"The system program file is not correct for this system"..The Windows based BIOS update program reports the error (in or out of dock):
"The process does not recognize this system. The process has been cancelled"..The Lenovo support page lists the new BIOS as being appropriate for this model. The BIOS reports the correct model and serial number.I desire to update the BIOS only as part of a software reload / refresh of the laptop. No actual problem with current BIOS to my knowledge.
Thinkpad X220
Model 4287 2VU
Current BIOS 1.11 (8DET41WW) 2011-03-28
Attempting to apply BIOS 1.37.1.24 (2013-02-06)
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Jul 5, 2013
My laptop charger suddenly stopped working. Last night it was still working perfectly normal. I tried using my friend's charger and it charges, so it's not the battery's problem. It's not the problem with 'Plugged in, Not charging' , but actually there is no response when I plug in the charger. Is it the software problem or is it the charger's problem? Is there a way to fix the charger?
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Nov 21, 2014
Having some troubles with my X220 and windows 8.1 and fast startup.
It has been working flawlessly for a few months now with Windows 8 and an SSD but has recently decided it does not want to fast startup - every time I try and boot with the feature enabled the laptop immediately shuts off completely after the boot animation. On pressing the power button again the laptop boots 'normally' i.e. at 'normal' startup speed.
I've tried disabling the feature, using the 'powercfg -h off' and 'powercfg -h on' commands to recreate hiberfil.sys and enabling it again, which worked at first but now it has started having the problem again and this no longer works.
ThinkPad X220i - first ThinkPad and won't be the last
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Mar 29, 2014
Lenovo x220
Winodws 7 64bit, up todate
MyDigitalSSD Super Cache2 50mm SATA III (6G) mSATA SSD
I have installed my mSATA card as instructed and that part went fine. Like a couple of other folks the drive is not being recognized by Windows 7. I have checked the storage management in windows 7 and the drive is not there in any form. I have disabled all caching as suggested in some posts in the polices for the drive in windows 7. Again no drive being recognized.
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Sep 10, 2014
Im using X220 with Windows 8.1 Pro. Under Fn + F6 i have TouchPad, Wireless, Battery, Audio
I installed:
- Lenovo Power Management Driver 1.67.04.05
- Lenovo Settings Dependency Package 2.2.0.28
- Lenovo Solution Center 2.4.003.000
- Lenovo System Update 5.06.0016
- On Screen Display 6.71.00
- Ricoh_media_driver_v2.22.18.01
- ThinkPad UltraNav Driver 16.2.19.14
- ThinkVantage Active Protection System 1.79.00.03
And from Microsoft Store:
- Lenovo Settings - which run when i hit fn+f6
Non of driver updater find the built-in camera, same with Deviace Manager. Lenovo System Update dont download any camera related software. I understand that somekind of driver need to be installed to be able to turn on the camer. But non i found activate it.
From what I read it should be in Lenovo Settings with Audio settings, but sadly nothing there.
When I start the build in app "camera" from Windows, it tells me there is no atached camera.
Those are the Lenovo x220 related installed application that showed up in Add/Remove Software.
Sadly the only camera driver from Lenovo page which is: Integrated Camera Driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad , doesn't work.
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Oct 31, 2014
X220 Tablet .... After hours of troubleshooting, I finally found the cause of my Windows 7 Pro Shutdown issue.
The Tablet would hang at Shutdown, then BSOD. I systematically removed drivers until I found the cause. The current installed version of the Thinkpad Tablet Button Driver, Version 1.04.0.0 as installed by System Update was the culprit. As soon as I uninstalled that driver, no more issues.
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Jun 10, 2014
In my Win 7 X220 and Win 8 Yoga11s, both had Lenovo programs (Power Manager and Lenovo Energy Management respectively) that allowed me to maximize battery health by setting a charging threshold. In the TPY, is there any Lenovo programs that does that too?
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Dec 13, 2013
So I installed Windows 8 (Clean install, no upgrades) on the machine and since then the card reader isnt working. I downloaded and installed the drivers from Lenovo Website and after failing from Driver Genius and then from ThinkVantage System Update 5.03. Still doesn't work, I install them, but after I reboot it is installed but the card reader doesn't work (It was working before on Windows 7 on the same day I installed W8). I updated to 8.1 and the problem continues.
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Mar 30, 2013
I just did a system restore of windows 8 (clean wipe) and went through the process of reinstalling all the drivers. I installed the latest version SmartAudio (8.32.43.0). In Google hang out it said the microphone wasn't working, then I clicked on the settings and made the internal mic the default, I got good mic for 1 second. Did it again and the same thing. But this is only for a single second. In skype I tried the same thing and it is just super quite, it doesn't register on the scale unless I blow directly into the mic (so I know it's picking something up). Last week I had my upgraded from win 7 Windows 8 install working just fine with the microphone (zero problems ever before with this thing). I checked in mic properties and DB and volume are set to max. So what is it about the fresh install that is making the mic all cracked out? (I checked the SmartAudio settings too) I'm having issues with my Bluetooth mouse too(disconnects at restart and have to reinstall) and Power Manager (it doesn't show up as a toolbar anymore). P.S.. I've gone to the X220 site and downloaded the latest drivers and installed system update.
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Sep 5, 2014
I get a Thinkpad X220 and I would like to change the harddrive. I was thinking about a SSD or SSHD with capacity of 500 Go. Have you got references SSD or SSHD to give me? Did I have any other things to do if I change it? Do you think that these models can be used? Seagate ST500LM000 2.5 " 500 Go serial_ata150 5400 trs/minSeagate ST1000LM014 Laptop SSHD 2,5" SATA III 1 ToCrucial CT512M550SSD1 M550 Disque Flash SSD interne 2,5" SATA III 512 GoSamsung MZ-7TE500BW SSD interne Série 840 EVO BASIC 2,5" 500 Go SATA GrisOne other question concerning the RAM, what is the maximum possible, and is there any model restriction?
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Sep 25, 2011
Yesterday I have noticed a problem with the display in my X220 (type 4290-W1B). There is a small, white spot (about 1 mm diameter), clearly visible on the screen. It doesn't look like a normal bad pixel, but like a problem with the background light, or something. It is not visible when black color is displayed. The laptop was bought about 3 months ago and everything was OK until yesterday.
I have attached some pictures of this dot, but it is difficult to capture it with the camera (it is much more visible in real). I have marked the spot (it is in the middle of the circle). The pics are in high resolution so you can zoom in.
What should I do now? I have heard , that the Lenovo bad pixel policy is 3 bad pixel per display...
Pictures: [URL] .....
X220 i5-2520M IPS + Intel 310 mSATA SSD
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Dec 19, 2014
Sound problem of ThinkPad X220. Audio CD is no problem, and sound comes from speaker. Headphone is also working when pluged into 3.5mm jack. But no sound from Internet Video such as ABC news or YouTube. Recently, I have installed Cisco TeleConference software, and I have uninstalled that software, but the conditions have not changed.
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Oct 5, 2008
I've tried putting in an SDHC card in my laptop but it doesn't show up. Looked at Device Manager and there isn't even anything showing up. I tried installing the drivers provided on the support site but it still isn't working.
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Nov 19, 2014
I added a mSata second drive. Works fine. Lenovo X220, Bios 1.16. PC boots from the new drive. I don't want an operating system on the new drive, just want it for storage. So I entered the bios by pushing the blue thinkvantage button and can't find a way to permanently change boot order. I hit F12 to TEMPORARILY change boot order, every time I boot the PC. Major PAIN! I tried to enter the Intel Boot Extension Management Engine, but it needs a password and I don't have a password.
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Mar 20, 2011
So my X220 with the Intel 6205 card is having issues reconnecting to WiFi when resuming from sleep or hibernation. It takes about a minute for it to do so, though occasionally it will reconnect right away. Maybe 1 out of 20. When doing a cold boot or restart, it connects immediately upon the desktop showing up.
This was not always the case, in fact when I first got my X220 in June, I have not had this issue.... In fact, I don't know when it started happening, but it was maybe a couple months ago. I just thought it was my old router going bad. Well I got a new router, and it still happens. I have the latest Intel WiFi drivers from Lenovo, and I even tried downgrading to the previous driver from Intel's site. Still the same problem. I tried setting a default profile in access connections, and that does not work. In fact, it behaves the same way if I totally uninstall access connections as well. In fact I tried this on three different brand routers, and I can reproduce it on all of them (Asus, Netgear & TP-Link) so I think this is not a router issue. Other devices in the house reconnect right away with no issues (iPhone 4, PS3, Mac desktop, Dell laptop).
I currently have BIOS 1.24, but this was happening with 1.21 and 1.23 as well. My X220 originally came with 1.16, and I haven't updated it until 1.21. Unfortunately I don't remember that far back, if the problem started occuring then.
There was a brief discussion about this in another thread, but it went nowhere so perhaps this will get more attention. At least one other user reported the same issue.
Here's a clip of exactly what happens. When i press the button or open the lid from sleep, the windows wifi icon will start spinning for a few seconds, then turn into an X. then only about a minute later, does it quickly connect to the wifi and I have full signal. Manually clicking on the icon and selecting the access point does not speed up the process. It will only connect when it wants to, about a minute after resuming from sleep/hibernation.
[URL]
| X220 i7-2620M | 12.5" IPS | Intel 520 Series 180GB Main SSD | Mushkin 120GB mSATA SSD | 8GB RAM | Intel 6205 WiFi | BT | Win7 Pro 64 SP1 |
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Apr 1, 2014
I want to do this: Wipe out my Lenovo Thinkpad X220 HDD and install a fresh operating system, so what are the things to do before wiping out my laptap.
What I have:
1. 4GB usb with Windows 7 installer
2. My laptap have 1 hdd, partitioned into two
a. 97.9 GB ( where my OS is installed)
b. 200 GB (where my personal files is stored)
How to wipe out my laptap, delete partiton and delete all data and instal fresh OS, Bios etc...
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Jan 23, 2012
We bought around 40 of these X220 I5 before xmas and now more than 20 of them have failed. The company we bought them from tried everything but they ended up switching the mainboard on the first two that failed.
We were told it was a batch issue with the serial number R9-HNXXX and now all of those are changed into T420. But today we had the same problem with serial number R9-HXXXX that was bought two weeks earlier and with different config - I7 and SSD.
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Jul 17, 2014
I was able to install a new: PNY Optima SSD7SC240GOPT-RB 2.5" 240GB SATA III Internal Solid State Drive (SSD) in my ThinkPad X220 model 4287. I installed the latest BIOS before the upgrade and did a clean install of Windows 8.1 Pro. The installed went smooth with no issues. I proceeded in installing all Drivers and utilities. Then I noticed that when I restart Windows, the BIOS does not recognize the drive and proceeds to try to boot from the Network, Intel Boot Agent. It does not seem to recognize the SSD drive.
The only way I can get it to boot from windows again is to TURN OFF using the power button and then turning it back ON. I tried the Lenovo SSD firmware update utility to see if my drive needed an update but it did not find any update for my drive. I also tried to the PNY support site and downloaded the firmware update to see if it found any updates for my drive and none where available. I hope LENOVO can release an update to their SSD firmware update tool to fix my problem. I am also not sure if any of the utilities that I installed may be the root of the problem. So right now the only way I can get Windows to load is to turn off and turn back on the laptop. Windows restarts will not work.
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Jun 2, 2014
I'm struggling to get the touchpad on my x220 to work. The UltraNav driver for it won't install, complaining that the "Synaptics device not found!"
I know the touchpad is there, because i can see it. I have done all the obvious things like updates, bios settings etc.
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Feb 3, 2011
My x220 is driving me crazy these days. Some days ago I experienced very strange behavior of my system. I was just using the notebook as always as it started to stutter.
With stuttering I mean everything is working for 1-2 seconds then is stuck for 1-2 seconds, working, stuck, working so on so forth.
With everything I mean the mouse movement, hard disk load, graphics movement, audio, everything simultaneously. This problem does show up not only if Windows is up but also when Windows is booting or if I start a live linux distribution.
I also noticed that sometimes when I'm moving around the ultranav trackpoint the cursor jumps to one display edge and opens a context window as if I had pressed the right mouse button.
What I did so far:
Reboot my system several times.
Checked Task-Manager: nothing out of the ordinary
Reset BIOS to factory settings
Updated everything to newest stuff
Started a live Linux distribution instead of Windows 7
Decrypted my system (TrueCrypt)
Deactivated Power Management/SpeedStep via BIOS settings
Switched to Single-Core processing via BIOS settings
Swapping RAM from 2x8GB CORSAIR to 2x4GB KINGSTON
Swapped SSD with original HDD
Try booting windows in safe mode
I'm almost at a point to say this can't be a software issue and that it is something mainboard/CPU/GPU related, but I want to be certain before contacting the support.
Another thing I noticed: The stuttering starts exactly when the windows logo shows up and the screen automatically dimmes itself while starting windows. Something is happening in that moment. I may need to add that I did not install anything prior to the current situation. That does support the hardware relation.
Lenovo X220 (Model: 4290-G51) | Intel Core i7 2460M | Intel HD 3000 | 2 x 8 GB CORSAIR DDR3-1333 RAM | 256GB SAMSUNG 840 Basic SSD | 9-Cell orig. Lenovo Battery 29++ (FRU: 42T4942, LGC) | BIOS V1.29 | Power Manager V6.65.1 | Power Management Driver V1.67.04.05 | Windows 7 Professional 64Bit (up-to-date)
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