Acer :: 6920g Shutdown
Oct 23, 2008
I have this problem when shutting down my laptop. It goes screen where it says logging of, shutting down etc. right after that it seems like it has been shut but instantly "Acer screen" appears and Windows is starting again. So the only way to shut the laptop is press and hold the power button.
Starting my laptop again, after it been shutdown by pressing the power button, date and clock time are showin wrong. Date is January first 2006 and time is something.
I had this problem couple of times. First time i just reinstalled Windows and it worked for a while but then it appeared again. I did some investigate and noticed that some people had this kind problem with Vista SP1. So i reinstalled Windows again now i didnt even install SP1 and the problem came already.
I thought about updating BIOS but if this isnt about it it could go worse. Oh and i have Windows Vista Home 32bit.
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Jan 18, 2010
heres my laptop spec:
Notebook specifications
Acer Aspire 6920G-814G32Bn
:: Processor
Intel Core 2 Duo T8100 2.1 GHz
:: Mainboard
Intel PM965
:: Memory
4096 MB, DDR2 PC5300 667MHz, 2x 2048MB, max. 4096MB
:: Graphics adapter
NVIDIA GeForce 9500M GS - 512 MB, Core: 475 MHz, Memory: 400 MHz, ForceWare 167.64, 7.15.11.6764
:: Display
16.4 inch 16:9, 1366x768 pixel, WXGA Acer CineCrystal HD TFT, glossy: yes
:: Harddisk
320 GB - 5400 rpm, 320GB 5400rpm WDC WD3200BEVT-22ZCT0
:: Soundcard
Realtek ALC889
:: Connections
1 Express Card 54mm, 4 USB, 1 VGA, 1 HDMI, V.92 Modem, 1 Infrared, 1 Kensington Lock, Audio Connections: headphones (S/PDIF), microphone, Card Reader: 6in1,
:: Networking
Atheros AR8121/AR8113 PCI-E Ethernet Controller (10/100MBit), Intel Wireless WiFi Link 4965AGN (abgn), 2.0+EDR Bluetooth
:: Optical drive
Mata BD-CMB UJ-120 ATA
:: Size
height x width x depth (in mm): 44 x 275 x 385
:: Weight
3.28 kg Power Supply: 0.51 kg
:: Battery
48.8 Wh Lithium-Ion, 4400 mAh, 11.1V
:: Operating System
Windows XP pro sp3 patched
i have this shutdown problem. it started since i installing windows 7 into my laptop. my computer turns of itself after 10-30 seconds after an OS boot. except on safe mode option. the computer works fine on safe mode. at first, i thought that this due to software problems. then i think i should wipe out my OS and install new OS.but unfortunately, my laptop turns of itself while installing the OS!. this sound weird isnt it?
ive tried to use multiple OS to be installed. win7, vista, and even unbuntu OS also. but the turn off problem still occurs..
ive read from other post about the thermal issues, doing some patches at BIOS download from acer websites. now, im running on v1.14 for my BIOS. still. the turn off issues still occurs.
so, ive tried to look for the hardware malfunctions since trying to look at software problems cant find a clue.
after doin some reasearch and testing, ive notice that by disabling my duo processor in device manager, the computer works fine. by using single core processor now makes my laptop works fine. but surely, im running on low state now.
should i change my processor?
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Sep 2, 2009
I have a Aspire 5520-5912 laptop I am trouble shooting for a relative that randomly shuts down just before, or shortly after it boots to windows.
I have tested the hard drive in my Desktop and scanned it for viruses, swapped out the memory, re applied thermal paste on the cpu heat sink and made sure it was not clogged with dust.
I think I have it narrowed down to a bad MB or CPU but was wandering if anyone else has had any issues like this and what the problem was.
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Mar 16, 2009
This weekend, the laptop just shutdown without any warning! I switched it back on, and then after 30 mins, the same issue! I checked the battery, and was charging OK.
Now after the last unexpected powerdown, it has been non responsive ever since and cannot turn it back on.. I dont think its the battery, cos it was charging before it died....
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Sep 22, 2008
I have bought aspire one windows xp version last week. It happen today when I try to start the notebook it only can stand for about a minute and after that it shutdown automatically. I have connected it with power supply but it still happened.
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Dec 3, 2009
After installing Win7 (Acer Upgrade) on my 4810TG Timeline I experienced two unexpected shutdown, with BSOD during the start (right after boot screen). Any similar behaviour or solution?
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Jan 30, 2008
a while ago (month?) i buyed my new Aspire 5315. I installed additional RAM (Kingmax SODIMM 1024MB, DDRII533, CL4, PC4300), and after that - laptop after some time (may vary between 1 - 3hs, by room temperature and running processes, and if charger is attached or not) goes hot (at the place where ram is) and shutdowns by itself.
Here will be more detailed specs. (ask if there's something missing)
Could be the voltage wrong? As i said - it's totally new laptop, i think this wouldn't be a dust problem.
at BIOS - there is no voltage settings, and it doesn't show any temp, etc. I installed SpeedFan, it shows 35° for HDD and 50° for Temp1.
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Nov 12, 2014
I bought an ACER ultrathin S7 392 about 7 months ago and for the last month it has been shutting down unexpectedly when on battery but not when plugged into the mains. There is no shutdown routine, crash or error message it just loses all power. A second issue which may or may not be related is that sometimes when i attempt to shutdown the unit it restarts instead. I have sent it back to ACER support to fix but I think they just reinstalled windows and when they sent it back they had not fixed the problem. I have since contacted them again and they said it was fine when it left the workshop.
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Acer S7 392
Bios 2.09
Windows 8.1
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Mar 11, 2009
I have bought a 500gb SATA HDD to replace the stock 250gb one.
I would install the drivers from the website but for some reason they don't seem to detect the webcam etc. I also can not find the link for the bluray player.
Is there a version of the original restore image on the interwebs anywhere
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Nov 9, 2009
I have noticed my 6920g's fan to go annoying loud when playing Warcraft, which indeed is a pretty graphic instensive game depending where you are in WoW.
My question is to anyone else who owns a 6920g and plays WoW, do you have the same fan problems as me? Sure I understand it isnt going to be silent but recently it has seemed to get worse and it's really doing my nut in.
Comments and thoughts, obviously welcome.
I tried doing a search for similar problems but I kept getting a black screen for some reason.
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Feb 9, 2009
I've just bought the wife a new laptop and it's a 6920g (same as mine lol) with exactly the same spec as mine! but what im wondering is, would it be posible to somehow make a mirror image of my hd and transfer it to her new one? im thinking of using e recovery manager and send her com my user created back up image and then restore it on her side, but im not sure if this would work.
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Oct 10, 2008
Right after Vista got a virus and gave up on me i took the plunge and installed xp little did i know how much of a nightmare it was going to be. i know there are a few more threads like this but my acer has the hd 3650 and i cant find the drivers anywhere people direct me to a page on the ati website but when i download them it says you do not have the proper hardware for these drivers to be installed . In device manager Display adapters isnt even listed.I stil have ? By network controller uknown device usb device and video controller (vga Compatible)
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Oct 4, 2014
I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
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I tried the every thing about the power management to untick something about fast startup.. still no luck
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And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
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the only thing i havent tried is BIOS update.. but im having problem right now..
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i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
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I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
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If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Mar 9, 2015
I have an Acer Aspire V3-572PG (about 4 months old), and the machine shuts down randomly when on battery power. It's happened when moving it from one place to another, or with subtle shifts on my lap, and sometimes just typing triggers a shutdown. However, it doesn't happen when plugged in. Battery has been fully charged; it's not overheating; it's not the fan; it's not dust; and I've run comprehensive anti-virus scans.
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In the past, it's taken anywhere from an hour or two before it shuts down. Last night it happened simply when I unplugged the thing from the wall ... so, no moving/no touching of the computer, but shutdown when removing plug from wall!!???
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Oct 4, 2009
I have a 6920G with 4Gb of RAM, a C2D T9300 and the Geforce 9500GS running Vista 64-bit.
For some reason I'm only getting 3DMark03 scores around 5200-5300 but I've seen benchmarks of identical systems much much higher.
dfegtersgft
Why is this?
My brother-in-law has a 6920 with a gig less RAM, a lesser C2D T5700 but a Radeon HD3650 and his 3DMark03 score is 10500.
Should my 9500GS really suck so much ?
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Dec 24, 2008
Any 6920G owner have their hard drive access light stuck on "on" for about 30 seconds or so and have their laptops freeze for this duration? Freeze as in as soon as I click any window, it turns white. This happens every now and then, doesn't matter what I'm doing.
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May 2, 2009
My 6920G shut it'sself off, and now it won't turn on. When I press the power button, it flashes on then off. It does this repeatedly if I hold it down.
What's wrong? is there a lock on it or something?
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Nov 28, 2008
I've found most of the drivers for xp64bit but i read that tuba speaker doesn't work well (even if you install the corrent drivers from acer) and that's very dissapointing...
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Dec 29, 2008
Some of us know that the 6929g sometimes mostly during gaming downclocks....
But can anybody explain to me, why i can get the following temps (tested separately)
cpu, max before downclocking:
realtemp: 91°
hw monitor: 76°
gpu, stock powermizer on
gpu-z 73° (stopped myself still no downclocking)
But then when i start playing cod5 my cpu starts downclocking @ 58° (hw monitor), while GPU @ 63°....
Why does this only happen while gaming when it seems that both cpu and gpu can handle much higher temps?
Combined it should reach even higher temps but it doesn't because it downclocks?
Is there something else that can force the cpu to downclock?
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Jul 16, 2009
I've got the acer aspire 6920G, and when i play world of warcraft my fps drops to 7 in 25man raids. I play with really low options.
I've always had low fps, i tried installing windows Xp, vista and now windows 7 and nothing helps.
Now i must say, win7 had the best result. My fps increased in major cities, but in raids it's still the same thing.
I defragged my HD, I use a 64bit to use my full ram, I run no background programs, all options are on low, and i still get 7fps.
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Sep 28, 2008
I'm brand new to laptops and just bought an Acer Inspire 6920G and love it!
The only problem is that it came with Vista and keeps giving me problems. So i got out my windows xp cd and tried to reformat it. But after i select to install XP, i get a screen saying that it was unable to find a hard disc and that i might need to run a setup or diagnostic. My computer shows an ACER(C) drive and then a DATA(D) drive, but my windows xp doesn't see it
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Oct 4, 2009
I have a 69dsfds20G with 4Gb of RAM, a C2D T9300 and the Geforce 9500GS running Vista 64-bit.
sdfdsfdf
For some reason I'm only getting 3DMark03 scores around 5200-5300 but I've seen benchmarks of identical systems much much higher.
hacked by pca
Why is this?
My brother-in-law has a 6920 with a gig less RAM, a lesser C2D T5700 but a Radeon HD3650 and his 3DMark03 score is 10500.
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Jan 22, 2009
i've just got an Acer Aspire 6920G and i have a question about the RAM.
The sticker on the palmrest says it has 4GB of DDR3 RAM, as does the box. But the system information on the computer says 3GB, CPUz says it has 4GB.
I've opened it up and there are definitely 2 sticks of 2GB DDR3 RAM, so why does the Windows system info say it only has 3GB?
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Nov 14, 2008
if anybody has a older version of the bios for Acer aspire 6920G, please send it to tbulls@gmail.com, thanks so much.
I've refreshed my bios to 1.07 and I have tried 1.06 and 1.10.
I am not sure if they are official release version, but since I've refreshed my bios with these versions, my computer fails.
In the past, I could use recovery DVD to restore my system, and audio drive work fine, very high quality. Now it's gone, even I use recovery DVD, my audio drive does not works fine.
It sounds like a realtek HD public drive (low sound quality), and I cannot use plug-in microphone when 5.1 Dolby effect opened.
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Jan 9, 2009
No matter what I do it will not take a microphone. The mic is working, I plugged it into an amp. It can't be the connector as I just got a new one today and tried it on the Aux input of a headphone amp.
This is absolutely ridiculous. I remember having this trouble before. I can't even seen to access "line in" as an option when recording anymore either. What's going on? I need to record some stuff and I can't use the crappy in built mic for that.
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Jun 3, 2009
I've been playing some games fine, e.g. pro evo 2009, in fact I played a whole season with no problems.
Today when I turned on my comp and tried to play it got stuck, and then when i restart it's all really really slow (unplayable)
My other games have got all slow as well
Is there anyway to see if the graphics card is working properly?
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Mar 24, 2010
I made a purchase to upgrade my cpu to a T9300, today I decided to attempt to upgrade my gpu as I found this on ebay [url] (9600m gt for £109), by the way I am aware of the bios isue and needing a hdmi connection to begin with! but now I thought that seen as I done all this allready that I mayaswell make it a clean sweep and go for a faster hdd whille I'm at it
But what I would like to know is, would I be able to install a new coppy of vista on to my new hdd then install empowering technology and then use the back up image that I have allready created on my external hdd so that I would'nt have to mess around with installing every single one of my programs, apps and games again? as it litteraly takes me about 2-3 days to get it the way I want it (recently took it back tio factory default btw and it was a nightmare lol), or is there a better way to go around it?
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May 19, 2010
I've had the Acer 6920G for quite some time, I realized I should put a stop to throttling/downclocking.
I tried the several ways which came from this site, especially from flipfire and DarkSilver. I already undervolted my cpu, but after I played L4D2 for about 10 mins it started to throttle again. And the post which DarkSilver made was to go to regedit and change some settings in the RightMark CPU Utility, I've done that yet it still throttled.
I also attempted to go to BIOS and check if I could disable EIST, but there was no option. Does anyone have any idea how to solve this? I've updated my drivers and everything, and I also upgraded to Windwos 7 - but it still stays the same way.
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Nov 26, 2008
decided to try out undervolting to solve what i suspect are cpu overheating issues which causes the gpu to downclock when playing games... i know others have done the same.. question is, how far below the default voltage have you guys gone? the default for the 12x multiplier is 1.1365v and right now im testing 1.0125v... i think ive undervolted a considerable amount already but have only gotten 1 or 2 degrees off my max cpu temp... also, do i have to undervolt all the multipliers? or is it ok to have my 12x multiplier at a lower voltage than the other multipliers? i dont really have the time to find the right voltage for all the multipliers
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