Acer :: Aspire V3-771g Random Shut Downs?
Jan 31, 2015
I bought the Acer Aspire v3-771G. I've had no problems with it, but lately it shuts down randomly without any warning, like a power cut. I've checked the CPU Temps and overheating is not the problem. The computer sits on a Targus cooling pad and it doesn't get that hot around the fans. The problem occur when the pc is running games or processes (computer scans) that require more memory than when I'm just surfing. The problem happens all from 15 mins to 2 hours into a game or so (depends on how much memory that's used). I've been doing some research myself and it seems like a graphic problem.
The computer always fits the minimum requirements for games I play and I play on rather low graphics on every game (to delay the shutdown).
The second problem is whenever I'm streaming or watching a movie the screen randomly turns into a "snow storm". Tried to move the screen up and down thinking it was something wrong with the cable from the hardware to screen but it didn't react to that. What has made this to happen due to the careful handling of the computer. But the only thing that comes to mind is something wrong with that cable... This problem happens randomly and started last week.
I've done some basic problem solving, with no success. I've tried restoring the computer to facotry setup, updating the bios and all the relevant drivers.
I've been looking for a hardware diagnostic program on the computer itself (like other good brands have) with no luck, even looked on the web. But nothing I've tried seems to find the problem.
The specs for the computer:
Acer Aspire v3-771G
Windows 8.1 (Came with Windows 8.0)
Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz 2.40
8.00 GB (RAM)
64-bit operating system
Nvidia GeForce GT 630M
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Jun 8, 2014
My Z510 has been randomly shutting down when plugged in, but doesn't have this issue when running on battery. I contacted Lenovo and they sent my a new power supply but the issue continues. I called again and they instructed me to repair-install the Lenovo power manager and do a disk check. The issue still continues.
It used to happen when running something intensive like photoshop or a game and only if charging over 75%, but now it'll happen randomly. I can be sitting staring at the laptop with no programs running and it'll shut down.
Z510
i7
HD 4600
8 gb mem
1 tb hard drive
Win 8.1
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Jul 6, 2007
Well for about 3-4 months my acer has been playing up. I'l admit its not the greatest of the acers but that doesn't mean it shouldn't work. The problems im getting:
-When im playing Java games, or i leave my P.C on or I have the power cable plugged in(whilst on p.c) it gets hot..
-The laptop then beggeins to lagg...
-And then it just switches off without a warning.
- Also theres a terrible noise in my fan(atleast i think its my fan). I would send it to acer but my warrenty is out. I brought this P.C about 1 year and a bit ago.
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Oct 6, 2014
I have an Acer 8920G Win 7 Pro which is randomly shutting down only in when connected to 'AC' power. It does not happen when using 'battery' alone or in 'safe mode'. I've tried,investigated, and corrected all overheating issues, cleaned fans, changed AC power supplies, disabled graphics card, to no avail. All drivers are up to date. This has been happening over a period of 3 months now. Can not use the laptop except when battery is charged or in safe mode.
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Dec 20, 2014
What is going on with this acer software? Used to be able to watch blurays on something called acermedia. Did an upgrade to something with a rediculous name - BYOC, and now the abmedia solution doesn't allow viewing of discs. Is this correct, or has something gone wrong with update?
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Jan 4, 2015
my problem is that WiFi literally don't work - i can't connect to any network.I'm using Windows 8 Pro.It's a i5 + geforce gt 630M version.When i'm installing an Atheros Drivers, it says that device is disconnected and drivers cannot be installed.
Wi-Fi is totally turned off - I mean the led isn't lightning, blinking or nothing - it's dead.
I can't use Fn + F3, it don't work at all.
I've installed LaunchManager, Fast Lane, Touch Pad and Dritek Rf button.
Now, in Fn + F3 i can turn Airplane mode, nor Wi-Fi.Is there any solution to turn this on? It stopped to work from day to a day - yesterday it works, now it isn't.
Done some formats, it don't even work on Windows 7 with Acer drivers. Maybe card is dead?
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Jan 24, 2015
I have only had my acer aspire v3 771g 6814 for about 18 months. recently it has been shutting down afer 5 minutes. I took it to a technician and he said it's not a fan problem because the processor isn't over heating. so is there a way to fix this? I can't send it back because the warranty has expired ....
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Jan 27, 2015
I have an Acer Aspire V3-771G which I got in 2013. I've had no battery problems before. Earlier this month I noticed that the orange charging light remained on longer than usual. I turned my computer on and noticed that it said that the battery was 98% charged and charging.I have not done the procedure of discharging and recharging the battery three times as mentioned in the manual.
I have not removed the battery since I first installed it (it came with the computer). I don't normally use the laptop on battery power unless it happens to be on during a power outage.I would like to know if I need a new battery or not, as I am concerned as to if the laptop will be continuously trying to fully charge the battery thus wearing it out prematurely.The computer came with Windows 8. I have installed Windows 8.1.
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Feb 13, 2015
When powering up I get the Acer screen for about 10 sec and then black screen. Immediately before this there was a Windows update for the graphics card, if I remember correctly. I have tried hard power down 3 times but on the 4th time I do not get the message "preparing for automatic repair". I am unable to get into Safe Mode.
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Feb 14, 2015
I just bought an ACER E5-771G-54N6 and after 2 days my touchpad just stop working (Win 8.1 , 64-bit). This is obviously a software (driver) issue, and after researching and finding out that a Windows reisntall is the only solution, I find that hard to believe that this can't be fixed through a patch. These type of problems shouldn't be occurring on brand new laptops.
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Oct 3, 2014
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
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Sep 25, 2014
1 more solution: try to downgrade the BIOS to 1.01
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Jan 9, 2010
My Dell XPS 1645 [see sig for specs] will random shut off on me. I will be doing anything from watching a movie, listening to music, or just browsing and it will random shut off. They are like days apart but It shut off 3 times on my today :S.
These shut offs are not Temperature related as In BOTH Windows and Ubuntu it has shut off and I have been monitoring temperature in both, with log files so I can check the temperature @ shut off time.
I live in Jamaica and it would be kind of hard for me to just send it in to have it looked at. I'm hoping the next BIOS revision along with fresh installs of both OS's will do the trick.
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Mar 10, 2015
Yesterday before I went to eat lunch I turned on my laptpp and signed in. When I came back it had a blue screen with a kmode exception not handled error. After waiting an hour the getting data portion was stuck on 0 still so I forced turned it on. After that the moniter wouldn't turn on even though the laptop was on, I heard the turn on noise and could hear the fan running when I listened. I tried taking the battery out and holding the button for 30 seconds and putting it back in and after a few times it managed to turn on with the screen. But it froze at the start up logo and after another hour I turned it off and havnt been able to get the screen back on again. Is there anything else I could do?
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Dec 23, 2014
I also have 20DM-000VUS, not sure about the original BIOS version though since I downgraded using the files on the Lenovo site (but definitely downgraded).
I just got my laptop back from the shop and Ive been running it for ~1 hour now and so far so good. The shop replaced Power and IO Subcards "FRU 00HN613 and FRU 00HN612".
Now the left USB is not working at all. Afaik it was also replaced. Already talked to the shop and I have to take the laptop back, they will replace it again.
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Mar 9, 2010
I bought Aspire 5738 in Nov 2009 and I m running Win 7 over it since then .
Till a few days back i had no issues with it and it was working well ,but recently it has started rebooting after 3-6 hours all of a sudden while working or even if nothing is being done (only downloading is going on).
I read in this forum that it may be due to overheating (which may be the reason after all as now summer has started), but in order to check that I kept my laptop on the floor which is relatively cool and gives a proper vent to the heat emanating from the laptop but still I can see that it rebooted (which leads me to believe that it may not be due to overheating ).
I have run the AVG full comp scan and no virus is reported , and I did not install any new software except the usual AVG updates.
Even though this laptop is in warranty and I read that it may be a hardware issue ,I am wary of giving it to Acer guys as then I will have to stay without my laptop for many days (repairing time can be long here).
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Jan 25, 2010
Has any one else that owns an 8940G have any random blue screen errors
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Dec 9, 2014
I bought my Acer Aspire E1-570G in february , and since then im having random blue screens with different codes . Im trying everything to fix this problem almost everyday, and believe me soon i will break it on 2 pieces . Nothing is fixing the problem ... I have bsod files that i can post for u to see them but i dont think they really matter because i get RANDOM bsods. Every time is different ( there are around 10 different codes given that i remember ). If its really needed i can post the codes.
I have sent the laptop to the main service in my country and they said that the laptop " passed the tests" . After coming home and turning my pc on .. BSOD . The laptop went to the service again - This time they changed my HDD . It didnt fix the problem . I cant change my laptop with the warranty because the service says that the laptop is okay .
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Mar 9, 2015
I have an Acer Aspire V3-572PG (about 4 months old), and the machine shuts down randomly when on battery power. It's happened when moving it from one place to another, or with subtle shifts on my lap, and sometimes just typing triggers a shutdown. However, it doesn't happen when plugged in. Battery has been fully charged; it's not overheating; it's not the fan; it's not dust; and I've run comprehensive anti-virus scans.
In the past, it's taken anywhere from an hour or two before it shuts down. Last night it happened simply when I unplugged the thing from the wall ... so, no moving/no touching of the computer, but shutdown when removing plug from wall!!???
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Oct 13, 2014
I have an Acer Aspire E1 model Q5WPH, runnng Windows 8. All has been well until this week when the screen began flashing random colours.
I powered the machine off and from then on it refuses to boot back up. Power appears to be getting through as it starts up the DVD drive but then the power light goes off - then back on and the process continues until I power the machine off again.
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Oct 10, 2009
My Acer Aspire 7520 Gemstone Vista,
Will not start but I can hear the fan start then stop after a couple of secs, also the power and hdd leds flash on for 4 secs and then off for 4 secs and keep looping.
But then if I press the on/off button to turn the machine off it will not turn off, even holding the button for 4 secs or more. The only way to turn it off is by disconnecting the battery.
Nothing is connected and nothing appears on the screen.
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Feb 10, 2015
Aspire 7540-1284 Shut it down. Went to turn it on and the blue lights are working but it just lets me know the Hd is there but then gets quiet - nothing shows on the screen. It's 5 years old and I just reinstalled Win 7 Pro this week. I removed the battery. Same thing. I put the HD in an external case and hooked it up to another laptop and it is fine.
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Nov 5, 2014
About three months ago I was using my laptop and it was working fine and I closed it and set it aside, not plugged in. My power settings were that nothing happened other than the screen turns off when I close the lid. Well the next day I went to use my laptop and i opened it and hit the power button but it was dead, so I plugged it in and pressed the power button and still nothing happened. The only way I can turn the laptop on is to use the small battery reset button on the back of the computer. Once it turns on it starts up no problem, nothing out of the ordinary. When I use it and try to shut it down regardless of whether I press the power button or go to the power button on the menu to shut it down it goes through the shutdown and the monitor shuts off for about 3 seconds and then the computer turns back on.
I have done everything I can think of to get the computer to work. I have reinstalled windows 8.1 from a disk after completely restoring my laptop. I opened the computer up and disconnected the battery for a few minutes, I tried to start the laptop in safe mode, I reinstalled the BIOS, I have run all the troubleshooting and run windows update to make sure everything is up to date.
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Nov 3, 2014
Ive had this Acer laptop E1-510p with window 8.1 and all of the sudden some of the keys accross the keyboard stop working. These keys are random and even when i plug in a generic keyboard it does the same thing ....
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Aug 2, 2009
I'm experiencing super slow shut down on my Acer Timeline.. and this is with a SSD also.. it takes around 1 min to 2 min to shut down.. the blue led light for the hdd is blinking/solid
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Jan 14, 2015
Why does my E1-521 laptop shut down every time? Regardless of what I select, sleep, hibernate, close lid, it still shuts down. That is not what power buttons are set up to do, seems to make no difference what those settings do. It may be a coincidence, but I think I started having problems when I turned on "OneDrive".. which I can't seem to turn off! Running Windows 8.1....
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Jan 28, 2015
How do I shut my acer camera off with windows 8.1 (Model Q5LJ1) Aspire|M
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Jan 13, 2015
I have an Aspire E-17. I shut of the curser and or touchpad by mistake. How do I turn it back on?
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Jan 23, 2015
So I just bought (came in yesterday) a brand new aspire v 15 nitro and now it often freezes and crashes/shuts down at boot-up. I turn it on i get the acer boot up screen and then it stops and after a minute or so and shuts down.
I have done some things to it:
-partitioned the hdd (150/800 GB)
-updated windows
-checked for updates through acer care center (only one intel update)
-installed: steam, origin (EA), firefox, openoffice, winrar, viper (plagiarism scanner wich i used on my previous pc) and a couple of games
-uninstalled mcafee
I did not change any strange settings, like disabling apps from start-up except for steam.
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Nov 20, 2014
I have an Aspire M5-581T. In March of 2014, the battery suddenly stopped working. It would not charge, the unit would not boot from the battery, and if I unplugged the computer from the AC outlet it shut down completely.
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