Lenovo P/Y/Z Series :: Z510 Random Shut Downs (hard) When Plugged In
Jun 8, 2014
My Z510 has been randomly shutting down when plugged in, but doesn't have this issue when running on battery. I contacted Lenovo and they sent my a new power supply but the issue continues. I called again and they instructed me to repair-install the Lenovo power manager and do a disk check. The issue still continues.
It used to happen when running something intensive like photoshop or a game and only if charging over 75%, but now it'll happen randomly. I can be sitting staring at the laptop with no programs running and it'll shut down.
Z510
i7
HD 4600
8 gb mem
1 tb hard drive
Win 8.1
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Dec 23, 2014
I also have 20DM-000VUS, not sure about the original BIOS version though since I downgraded using the files on the Lenovo site (but definitely downgraded).
I just got my laptop back from the shop and Ive been running it for ~1 hour now and so far so good. The shop replaced Power and IO Subcards "FRU 00HN613 and FRU 00HN612".
Now the left USB is not working at all. Afaik it was also replaced. Already talked to the shop and I have to take the laptop back, they will replace it again.
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Jan 31, 2015
I bought the Acer Aspire v3-771G. I've had no problems with it, but lately it shuts down randomly without any warning, like a power cut. I've checked the CPU Temps and overheating is not the problem. The computer sits on a Targus cooling pad and it doesn't get that hot around the fans. The problem occur when the pc is running games or processes (computer scans) that require more memory than when I'm just surfing. The problem happens all from 15 mins to 2 hours into a game or so (depends on how much memory that's used). I've been doing some research myself and it seems like a graphic problem.
The computer always fits the minimum requirements for games I play and I play on rather low graphics on every game (to delay the shutdown).
The second problem is whenever I'm streaming or watching a movie the screen randomly turns into a "snow storm". Tried to move the screen up and down thinking it was something wrong with the cable from the hardware to screen but it didn't react to that. What has made this to happen due to the careful handling of the computer. But the only thing that comes to mind is something wrong with that cable... This problem happens randomly and started last week.
I've done some basic problem solving, with no success. I've tried restoring the computer to facotry setup, updating the bios and all the relevant drivers.
I've been looking for a hardware diagnostic program on the computer itself (like other good brands have) with no luck, even looked on the web. But nothing I've tried seems to find the problem.
The specs for the computer:
Acer Aspire v3-771G
Windows 8.1 (Came with Windows 8.0)
Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz 2.40
8.00 GB (RAM)
64-bit operating system
Nvidia GeForce GT 630M
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Feb 12, 2015
I installed windows 8.1 pro with WMC on my lenovo z510 laptop and installed energy management driver from laptop's drivers dvd. After I installed LEM (lenovo energy management) i started the gauge reset process for my laptop.
After some hours i saw nothing is happening so i made a mistake and cancelled gauge reset in the management software and after that when i restarted my laptop my battery icon says PLUGGED IN CHARGING but it just remians on 0% !!!!!
Problem solved by for example uninstall and reinstalling MICROSOFT ACPI. but notice that i reinstalled my windows 8.1 ! i changed in to windows 7 ! again changed it to windows 8.1 !!!
I updated the energy management software ! nothing happened !
Then try to restart to BIOS menu and from there restore BIOS defaults ! but i couldn't enter BIOS from any ways ! from pressing F1 ! from the way based on windows 8.1 and UEFI frimware settings (somthing like that) ! from none of them i could enter the BIOS!
So now my battery is still facing the problem !you know that it's not easy to unattatch and reattatch z510 battery that is internal ! so at last i must say that i've checked a lot of ways and now my battery is still having problem !
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Apr 24, 2014
I purchased Z510 recently with 1 TB hard disk. The problem is that it came with only 2 partitions :
a) Windows (C) - 891 GB
b) Drivers (D) - 25 GB
When asked with the support, I was told that if I make new partitions my warranty will void. and if anything bad happens on the software part I have to pay for that to fix it.
It is very difficult to work on a system with only above partitions.
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Apr 15, 2014
I just updated my bios on my Z510, and now the only boot options i have is network boot, something that i don't use. I used the bios update tool that Lenovo is distributing from the drivers page for my PC.
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Jul 6, 2007
Well for about 3-4 months my acer has been playing up. I'l admit its not the greatest of the acers but that doesn't mean it shouldn't work. The problems im getting:
-When im playing Java games, or i leave my P.C on or I have the power cable plugged in(whilst on p.c) it gets hot..
-The laptop then beggeins to lagg...
-And then it just switches off without a warning.
- Also theres a terrible noise in my fan(atleast i think its my fan). I would send it to acer but my warrenty is out. I brought this P.C about 1 year and a bit ago.
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Mar 22, 2014
i cannot create an ad hoc connection. i can't even detect and create any ad hoc connection.
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Mar 6, 2014
when i changed the option "intel virtual technology" to enabled in the bios configuration section, my laptop started at 3.2 ghz on battery, then i changed the power option from "high performance" to "power saving" mode, it was redused to 0.77, then i changed back to performance mode,it speeded up till max. it seamed problem was solved.
i am not sure what intel virtual technology is doing or related to this issue, but it's worked for me.meh, after 3 restarts it's stuck at 0.77 again, i think we definetly need a bios update.After a quick search, i ve found that "intel virtual technology" doesn't related to this issue, and it' NOT THE SOLUTION. problem still exists.
Also, just fyi, some other brands of devices faced this issue over the inernet and all solved by bios update or board replacement. This post was move to the top of the page to assist Lenovo with an escalation.
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Jan 25, 2014
I am new here and to Lenovo products. The IdeaPad Z510 has Core i7 quad core processor which supports upto 32GB of RAM. Can I upgrade the the current 8 GB to either 16 GB or 32 GB? Or it's 8GB max?
The specific model is Lenovo IdeaPad Z510 (59-398016)
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Jun 20, 2014
I bought z510 i want to do partition with the inbuilt OS, how to do that.
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Apr 12, 2014
Recently I purchased a Lenovo Ideapad Z510, model name 20287, MO: YB03120328. According to the specification from my reseller (Dutch webshop [URL] and the Lenovo box it was shipped in, this laptop should have a 1000GB hard disk + 8 GB solid state memory (SSD) for caching. My problem is that I am not sure if the 8 GB SSD is working.
The SSD does not show as a drive in "My Computer", it does not show in Window's Disk Management utility (see Figure 1), Intel's Rapid Storage Technology does not show the possibility of using the SSD to accelerate performance (see Figure 2) and when running ExpressCache (with the command "eccmd.exe -info") the program tells me "HFS Volume is not mounted" and "ECCmd exited with error 0x10df (4319)".
All these clues lead me to believe that in fact no 8 GB SSD is installed, or if it is, that it is not working properly. Any additional ways of testing I could use to confirm it is or is not working?
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Jan 6, 2014
I have tried control panel display settings.
Then I've been to advance settings.
And finally I've checked Energy Manager to make sure that it's not set to switch off.
None of this makes any difference at all. It still switches off after a few minutes whethet it's plugged in or not.
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Oct 31, 2014
i have a new Lenovo IdeaPad Z510 (i5 Full HD with Nvidia Graphic Card). I bought it on 7th October 2014 and everything was fine under Windows 8.1 N Pro x64. But today when i started my notebook, i had a black screen for a few seconds and then it stuck in a reboot loop.
1. i press the power button
2. black screen for a few seconds
3. reboot and back to step 2.
i tried already the lenovo button, but this results in the same problem as above. I also tried to boot into bios by pressing every F1...F12 key and also Fn+F1...F12 key. And last but not least i tried to boot from Disk (Windows 7 Home Premium 32 and 64-bit, Windows 8 x64, Windows 8.1 N Pro x64 and Debian latest stable) but it didn't work, too.
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Sep 16, 2012
I have a brand new z510 notebook, and I need to do a clean install of windows 8.1. Problem is that I can't seem to boot from CD or USB. I have entered the bios, and although the DVD rom drive works, and it shown correctly in BIOS, it does NOT allow me to add it to the boot list. Also, there is an option called 'Boot From USB' I enable that, and still the USB boot does not show up in the boot list. The only thing I have in the boot list is the 'Windows Boot Manager' and it lists the name of my drive.
I thought that maybe secure boot was the issue, but I tried disabling this, and is still doesn't let me do what I want. I just paid $800 for a top of the line laptop, and I can't even boot from a cdrom. Every computer I have had since the 1980s have allowed me to do just that without trouble.
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May 15, 2014
I downloaded the Energy Management from the below link:
[URL]
I'm using win 8.1 x64, after successful installation, this app is running in background and i see that in the Task Manager but i can't see Energy Management User Interface to change battery mode and limit battery charging.
[URL]
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Oct 7, 2014
I want to know if it's possible to change the screen of my Z510 to a full hd!
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Jul 2, 2014
I bought my lenovo Ideapad Z510 about 1.5 months ago. Since a week the laptop stops spontaneously.
At a certain moment the laptop stops and is completely off. The first time I immeditely checked if anything was hot, but the latop felt only just a little warmer than my hand.
I noticed that it occurs more often when it is on the AC adapter, but also when running on battery. I checked the temparature with 'speedfan' and the HD0 was about 39 degrees and the 4 cores where about 30 degrees.
I'm running windows 8.1 64bit
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Jul 12, 2014
I bought lenovo z510 recently and liked its performance. But from last few days am facing issue when windows 8.1 boots .ie., when i power on my laptop i see "lenovo log" for more than 15 minutes and sometimes windows doesnt start at all. I have to restart few times manually with power button to see the windows screen.
Initially i thought it is due to windows update, but even after I turned off update, am facing same issue. My laptop is hardly a month old and it is very frustrating to see this happening .
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Mar 17, 2014
I have a lenovo z510 and i have one issue... when is plugged, it's very fast. when i unplug, everything is laggy. even when i scroll down on my facebook page, is very laggy. if i plug it in, it's very smooth and works perfect. I don't wanna mention if i wanna play assasins creed without being plugged in... is very laggy. I'm running windows 8.1 and all drivers are downloaded from lenovo website driver support... I've tried to change the profile.
On battery mode to run everything on maximum performance... but it doesn't work. same problem. I don't care if the battery runs out faster. i just want it to run fast when is on battery mode.
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Jan 9, 2010
My Dell XPS 1645 [see sig for specs] will random shut off on me. I will be doing anything from watching a movie, listening to music, or just browsing and it will random shut off. They are like days apart but It shut off 3 times on my today :S.
These shut offs are not Temperature related as In BOTH Windows and Ubuntu it has shut off and I have been monitoring temperature in both, with log files so I can check the temperature @ shut off time.
I live in Jamaica and it would be kind of hard for me to just send it in to have it looked at. I'm hoping the next BIOS revision along with fresh installs of both OS's will do the trick.
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May 18, 2014
I have had my lenovo Z510 for about 3 weeks now, and I am running into a problem where I cannot use my keyboard keys and use my touchpad at the same time, which makes it difficult to play games. I have gone into the settings and went to mouse and touchpad and selected always on, but that didnt seem to do much, maybe i need to increase the active area of my touchpad, but I dont think windows 8.1 comes with any such tools and I dont think Lenovo pre installed anything...
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Aug 1, 2014
I am using Ideapad Z510.I Have one Questions Regarding Conservation Mode..My Laptop Is always at home near Charging Plug. I charge it everyday & use it until 10% & then again charge it.So
a) should i Switch to Conservation Mode & Plug It while using (Like Computer)
b) just do what i am doing now.
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May 26, 2014
I recently bought an ideapad z510. You cannot separate the battery in this device, but i really like to keep my battery safe from some dangers like overcharging and discharging.
Now, my question is this: using conservation mode in energy management, which is the software that you can download it from lenovo, can keep my battery imaginary off of charging or not? because the battery charge remains at 60% when you plugged in, and doesn't this mode work when the computer is off , but it still plugged in?
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Jul 8, 2014
Ideapad z510 Full HD 1920x1080 Resolution is not supported !!! The company which i bought Z510 i7 laptop described the laptop as a Full HD but my resolution 1366X768, is that normally ? and all the sites said that this laptop full hd supporter ...
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Nov 23, 2014
I've just purchased the Lenovo Z510 Intel Core i7 (model 20287) and I've got a few queries:
1. if there is one mSATA connector available and free (not already connected) so I could be able to add an ADATA XPG SX300 mSATA SSD? this one is compatible with lenovo products?
2. if yes (compatible) ,I can be able to install the Win7 OS after and if system will recognize the new ssd? any tutorial?
3. if no (not compatible), what are Lenovo laptops compatible with mSATA ?
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Apr 28, 2014
I clean all partition, using windows instalator to create two partition: 100GB and 890GB. When i try to install windows i see:
,,Setup was unable to create a new system partition or locate an existing system partition. See the setup log files for more information"
I set:
Configuration: Sata Controller Mode -> Compatible
Boot mode: Legacy Supprt
Boot priority: Legacy First
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Jan 24, 2014
I have been struggling with installing w8 on my Ideapad z510 laptop in UEFI mode, but neither I could succeed it nor I could I find something that might work. I will clearly explain the case.
Point 1:
As I understood, to succeed w8 install in UEFI format, one needs to choose "UEFI First" mode from Boot Menu in BIOS. Then, the source of the boot needs to be specified to identify the rigid path to the documents to load so that new OS could be installed correctly.
Problem1:
It is possible to chose UEFI First from boot mode, but it's not possible to choose the USB path for UEFI booting in this case, which doesn't allow you to succeed a UEFI boot to your computer. You can't reach the DVD or USB, where the installation files are, and start installation process.
Point2:
Considering the first case, you need to choose Legacy Support mode to boot your computer and reach USB disk or DVD to install new OS on the computer.
Problem2:
To succeed UEFI mode booting to the computer, you need to see 4 different partitions on your disk at point of disk selection, where you choose the disk you'll install your OS. However, when you select the Legacy Support mode from BIOS, the disk partition is limited to 2 in my case, which are:
Primary diskSystem reserved (350 MB)Hence, when I continue with the installation, the OS is installed on Legacy mode. After installation, when I go to BIOS to choose UEFI mode for boot mode, the laptop checks some connections from network and says
EFI network 0 for IPv4 failedEFI network 0 for IPv6 failed respectively.
PS: Please don't tell that "you can't install, because your computer doesn't support", because I received the computer from technical service and a version of W8 was installed on it in UEFI mode. However I deleted it to install W8 pro.
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Oct 6, 2014
I have an Acer 8920G Win 7 Pro which is randomly shutting down only in when connected to 'AC' power. It does not happen when using 'battery' alone or in 'safe mode'. I've tried,investigated, and corrected all overheating issues, cleaned fans, changed AC power supplies, disabled graphics card, to no avail. All drivers are up to date. This has been happening over a period of 3 months now. Can not use the laptop except when battery is charged or in safe mode.
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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