Lenovo P/Y/Z Series :: Windows 8.1 64bit - USB 3.0 Ports Stopped Working Suddenly On Z510
Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Mar 31, 2013
I have a T430s computer model 2352CTO, running Windows 8.1, 64-bit version. Prior to upgrade from Windows 8.0 all drivers were updated. The USB 3 ports worked correctly, in particular running an external 1gb hard drive. After update to 8.1, the USB 3 ports still work, but only for about 30 seconds then the hard drive shuts down. The power light is still lit on the hard drive, but it no longer shows in windows explorer.
In device manager, I went to Universal Serial Bus Controllers -> USB Root Hub ->Properties->(under General it says "This device is working properly)->Power Management->Unchecked the box for "Allow the computer to turn off this device to save power". Unfortunately this does not seem to stop problem.
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Nov 5, 2012
My G580 suddenly stopped booting into Windows.
The first black screen with the Microsoft logo loads but afterwards I just get stuck in a black screen with the cursor which I can move around but nothing more.
So, my solution was to get into Safe Mode. Unfortunately although I don't have a password when Win7 boot, I'm asked for one in Safe Mode. The thing is neither the keyboard, nor the touchpad work so I cannot get past the login screen.
The keyboard works perfectly in BIOS, but not in the Windows login screen for Safe Mode.
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May 7, 2014
My laptop is ideapad z510 and os is windows 8.1All action and gestures are working in elan touchpad except two finger pad (Right Click)I searched the forum and found that the synaptic driver can fix this problem, but when I want to install it tell me that this system does not have any synaptic touchpad!I test both lastest update from Lenovo and Microsoft for touchpad driver, but didn't solve this problem!
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Dec 19, 2014
All 4 of the usb ports on my dv8000 stopped working. Ive tried updating the drivers, no luck. It originally had XP as the operating system but it was upgraded to windows 7, i dont knows if the usb drives are corrupt or what. When i plug anything into the usb ports it does nothing.
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Jan 22, 2015
I have an IdeaPad Y400 and just suddenly one of the USB Ports stopped responding. The hub shows up in device manager and if I connect a usb light it will receive power but I cant use it for anything else.
More Specifically it is the always-on yellow usb port on the right side of the device.
Just a few months ago I had issues with the onboard gpu and had the entire motherboard replaced (twice) for a few hundred dollars
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Dec 27, 2014
Today i have cleaned my lenovo G560 Keyboard with a soft napkin and medical alcohol (ethanol).
Only the touchable volume and power buttons are working ....
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Mar 9, 2013
I have a brand new W540 with Windows 8.1 running. Some Fn-Keys are working, for example Fn+F2 for the volume. But I have some keys which are not working: Fn+F5 or Fn+F6 should change the LCD brightness.
Why these keys are not working? All updates are applied (Lenovo and Windows)...
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Aug 10, 2011
X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that?
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Jul 12, 2014
I bought lenovo z510 recently and liked its performance. But from last few days am facing issue when windows 8.1 boots .ie., when i power on my laptop i see "lenovo log" for more than 15 minutes and sometimes windows doesnt start at all. I have to restart few times manually with power button to see the windows screen.
Initially i thought it is due to windows update, but even after I turned off update, am facing same issue. My laptop is hardly a month old and it is very frustrating to see this happening .
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Jan 3, 2015
When I recieved my Y510p about 8 months ago, the usb ports worked perfectly fine. Around October they stopped working properly. The only solution which I found to work was doing a system restore. When I did this, an Unrecognized Device in the Device Manager was no longer unrecognized, and was instead replaced by USB xHCL (or something along those lines). However, as soon as i restared my computer again, the ports broke, and the unrecognized device reappeared. Repeating the restore followed by a restart breaks the ports every time.
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Jul 30, 2013
A friend of mine just bought a Lenovo G580 (2189), It's currenlty running Windows 7 x64.
But I can't get the 2 USB 3.0 ports working. If I plug in a keyboard I get no power to the keyboard.
I have 2 unknown devices in Device Manager. I have installed all drivers matching my system.
Proud user of Lenovo T510.
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Jul 30, 2014
Recently I purchased a Lenovo IdeaPad S510p with DOS installed in it.
Then I installed Windows 7 Ultimate SP1 x64, and downloaded all Windows 7 drivers from the lenovo support website.
But the left two USB 3 ports don't detect at all. They are not working.
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Jun 19, 2014
I've installed win7 64bit on my Ideapad S410p. The problem is 2 USB3.0 ports can't be used, only 1 USB2.0 that can be used. The driver was installed and nothing wrong. In order to use USB3.0, I need to plug in the device and then restart my laptop. I must do that every time plug to USB3.0.
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Apr 28, 2014
I clean all partition, using windows instalator to create two partition: 100GB and 890GB. When i try to install windows i see:
,,Setup was unable to create a new system partition or locate an existing system partition. See the setup log files for more information"
I set:
Configuration: Sata Controller Mode -> Compatible
Boot mode: Legacy Supprt
Boot priority: Legacy First
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Jan 24, 2014
I have been struggling with installing w8 on my Ideapad z510 laptop in UEFI mode, but neither I could succeed it nor I could I find something that might work. I will clearly explain the case.
Point 1:
As I understood, to succeed w8 install in UEFI format, one needs to choose "UEFI First" mode from Boot Menu in BIOS. Then, the source of the boot needs to be specified to identify the rigid path to the documents to load so that new OS could be installed correctly.
Problem1:
It is possible to chose UEFI First from boot mode, but it's not possible to choose the USB path for UEFI booting in this case, which doesn't allow you to succeed a UEFI boot to your computer. You can't reach the DVD or USB, where the installation files are, and start installation process.
Point2:
Considering the first case, you need to choose Legacy Support mode to boot your computer and reach USB disk or DVD to install new OS on the computer.
Problem2:
To succeed UEFI mode booting to the computer, you need to see 4 different partitions on your disk at point of disk selection, where you choose the disk you'll install your OS. However, when you select the Legacy Support mode from BIOS, the disk partition is limited to 2 in my case, which are:
Primary diskSystem reserved (350 MB)Hence, when I continue with the installation, the OS is installed on Legacy mode. After installation, when I go to BIOS to choose UEFI mode for boot mode, the laptop checks some connections from network and says
EFI network 0 for IPv4 failedEFI network 0 for IPv6 failed respectively.
PS: Please don't tell that "you can't install, because your computer doesn't support", because I received the computer from technical service and a version of W8 was installed on it in UEFI mode. However I deleted it to install W8 pro.
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Feb 3, 2013
After a fresh install of Win 7 Pro 64bit, I'm not able to get the drivers installed for the 2 3.0 USB ports on the left hand side of this laptop. I did install the chipset, which is supposed to include the drivers for those ports, as the first driver installed after the fresh install of Win 7 but it doesn’t seem to work.
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Feb 24, 2013
I bought a Dell N5110 last month but about 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.
When i go to the device manager and click on "Other devices" i have this device in list "Universal Serial Bus (USB) Controller" One of which have a yellow error icon of some sort. When i double click either of them this is the message i get:
The drivers for this device are not installed. (Code 28) &There is no driver selected for the device information set or element,To find a driver for this device, click Update Driver.
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Apr 15, 2009
I have a Dell XPS M1710 laptop, and up until maybe two weeks ago my in-built speakers had been working perfectly fine.
When I tried using them again this week, I noticed the speakers stay absolutely quiet and don't make any sounds. However, if I plug in a headset on the onboard soundcard jack the sounds work fine.
I have had this laptop with me on multiple trips but afaik this happened during one, so is it possible that something has disconnected inside the laptop itself or is it maybe a common bug with these laptops?
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Feb 25, 2013
I have a xps15z and the hdmi connection suddenly stopped working about a week ago. I have tried everything I can think of to get it working again, reinstalled drivers, tried different leads, different monitors but no success yet.
The weird thing is when you plug in the hdmi lead the external monitor is detected on the nvidia control panel and the windows display settings. Also I can scroll across to where the extended screen is and drag windows over there but nothing shows up on the monitor. The monitor says there is no connection.
Relevant system specs: windows 7, nvidia Geoforce GT 525m graphics card (runs the external display), Intel(R) HD Graphics family (runs main laptop display).
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Oct 7, 2014
I m using HP15- R014tx notebook. I am currently working on Windows 8.1 (64-bit).
I don't know but suddenly, somehow my brightness keys ( F2 & F3) have stopped working.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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Nov 23, 2014
For about a year, I've had an SDXC card in the built-in card reader of my Folio 13-1020us.
It's been working fine until a couple days ago. Then something I was downloading to it failed to complete, which is how I noticed that it had stopped working. Now, it doesn't appear in drives under My Computer, and it doesn't appear in Device Manager.
In an older HP laptop, I can at least see the card's drive letter and the name I gave it, so I think the card itself must be fine. But I can't see anything at all when I place it in the Folio.
I have a feeling the reader itself has just failed. I'm out of warranty by just a few months. Do I have to extend my warranty and send it in to get it fixed? I do not want to use an external reader because I use the card as extra storage space.
Operating system: Windows 7
SD card: PNY brand, 64GB SDXC
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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May 10, 2010
My D620 suddenly stopped working with an AC adaptor, won't charge the battery, won't operate without the battery. I have several AC adaptors and none of them work now. However, when docked the ac works fine and the battery charges with no issue.
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