Lenovo B / G Series :: G580 Suddenly Stopped Booting Into Windows
Nov 5, 2012
My G580 suddenly stopped booting into Windows.
The first black screen with the Microsoft logo loads but afterwards I just get stuck in a black screen with the cursor which I can move around but nothing more.
So, my solution was to get into Safe Mode. Unfortunately although I don't have a password when Win7 boot, I'm asked for one in Safe Mode. The thing is neither the keyboard, nor the touchpad work so I cannot get past the login screen.
The keyboard works perfectly in BIOS, but not in the Windows login screen for Safe Mode.
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Dec 27, 2014
Today i have cleaned my lenovo G560 Keyboard with a soft napkin and medical alcohol (ethanol).
Only the touchable volume and power buttons are working ....
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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May 22, 2013
After entering the initial request for password (successfully), the keyboard is non-functional. With the exception of the windows scroll key, no other keys work. Logic suggests that this is a driver problem. The question is which driver?
BTW, looking at the driver manager, it says that the keyboard driver is a standard PS2 keyboard from Microsoft, dated 6/21/2006, version 6.2.9200.16548. Can this be?
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Sep 25, 2014
My wife just updated her G580 with the Windows 8.1 update. Afterwards, the keyboard does not function - no keys respond when trying to sign into the computer, the touch pad does not work (USB mouse does), even the Onekey Rescue System button does not work. The only thing that seems to work is the power button.
I restarted the computer and held down the F2 key and was able to get into the Setup Utility where the keys did function (arrow keys, F1, F2, esc, enter). I didn't see anything obvious to me that might work. Exiting the utility and back at the sign on screen the keys don't function again.
what might be the cause or a way to recover the keyboard?
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Jul 28, 2014
The Windows startup music doesn't play on my laptop G580 (my OS is Windows 8.1). It only plays when I reboot my machine.
What's the problem? I enabled the startup music (put a tick).
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Jul 10, 2014
I purchased my new Lenovo G580 less than 1 year ago and over this time it has got slower and slower and seems to picked up a number of viruses. I am no expert so took it into our IT guy at work and he has reccomended a factory reset.
I dont think i received a disc with my laptop, how i should go about completing a factory reset and if windows will be automatically installed.
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Aug 6, 2014
I have always been able to view large icons in my folders in windows file explorer. Then one day I couldnt. I have to right click and choose 'preview' to see the image. How do I fix that ?
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Feb 12, 2009
My flatmate is having a problem with her laptop (Dell Studio 15)
I'm entirely sure on the specs but I do know its Core 2 Duo, ATI Gfx card, 3gb ram, 25gb hdd, and the usual.
Basically the laptop powers on ok however during the booting up stage the laptop pretty much stops just before windows is supposed to load up where the screen is black with the mouse cursor available which can be moved however from then on it doesn't do anything.
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Dec 24, 2014
I've bought a Lenovo IdeaPad Z50-75 ( with Free DOS ):
Bios Version: A4CN24WW (V 1.03)
I am trying to install Windows 8 but it just doesnt work. not matter if i allow secure boot or disable it. no matter if i choose from the "OS Optimized Defaults : [Win8 64bit]"
I changed the boot priority so that the DVD-Reader is on the highest place (1). Got a working Win8 DVD, also got win7 professional, but i'd rather install Windows 8.
Even though Win7 is okay too if it'll work then.
I don't know what to do other than switching around between all those options. and it doesn't work at all.
Whenever i start the laptop and choose to start with the DVD-Reader it lights up and nothing happens.
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Jul 12, 2014
I bought lenovo z510 recently and liked its performance. But from last few days am facing issue when windows 8.1 boots .ie., when i power on my laptop i see "lenovo log" for more than 15 minutes and sometimes windows doesnt start at all. I have to restart few times manually with power button to see the windows screen.
Initially i thought it is due to windows update, but even after I turned off update, am facing same issue. My laptop is hardly a month old and it is very frustrating to see this happening .
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May 9, 2009
I was on vista bootcamp and Loading a page on this site and listening to the music at the same time. My computer froze. I hard shut it down and restarted to my mac os x to set the fans to max. Now when i'm im booting to windows through bootcamp, I goes past the first blinking cursor at the top and before showing the cursor a second time, it stops on a black screen and continues booting up. It doesn't go past the black screen. I hard shut it down and went to parallels to try to boot it. It boots up fine on parallels! Now what happened? Is it something to do with my bootcamp manager? I don't want to re format my windows again.
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Jan 21, 2013
I have a month-old dell inspiron 5323 13z running windows 8 that stopped booting yesterday. I had a problem with booting since I got the laptop, namely the boot always stopped and had to press ctr+salt+del to continue the boot process. Dell support recommended the usual things: updating the bios, the OS, resetting the system to factory settings with no effect. Finally, I have decided I can leave this minor annoyance until know when it stopped booting at all after hybernating the system (there was no problem with hybernate before this incident).
So, it displays the dell logo for a short time when powering up, then the screen goes blank but not completely black. After pressing some keys like space a text 'f12 options' is printed in the lower right corner and en empty horizontal bar may appear. Then typing ctrl+alt+del or some random keys the boot may continue and at this point it may be possible to enter the boot menu by pressing f12. So I can change the boot option to uefi or legacy, but neither works. There is no option to boot from USB or anything else (no DVD drive anyway!). So I cannot even try to boot a linux live CD. However, i remember that these options existed before before in the boot order or priority list which is empty now. I can run the pre-boot diagnostics from the boot menu, but it does not find any problem.
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Aug 10, 2011
X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that?
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Aug 21, 2012
Having a hard time figuring the partitions. first is a windows recovery drive. Second the windows boot partition. Third i'm guessing a lenovo recovery drive. Other than C: Windows, The other i'm not sure.
Other info: Made usb factory restore and made one restore point. When i made the usb factory restore when it finished it asked if i wanted to erase the recovery and i selected yes. Was thinking maybe G: was created when i made the restore.
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Aug 26, 2014
i've got a Lenovo G580 which I've had a for a little while now. It was working OK on Saturday but I tried it this morning but it wont turn on. I've tried a different power supply and I've tried it with and without the battery. When I plug the charger in the the batter light comes on but when I press the power button nothing happens.
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Jul 28, 2014
When I watch a video or just open different windows on my laptop, the brightness changes.For example, if my desktop picture is dark and I close a white window, then in a few seconds my desktop becomes brighter. If my desktop picture is white and the window I close is also white, nothing happens.
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Aug 13, 2014
My speakers stopped working. I dont know what to do. When i plug headphones into my laptop i get sound but other than that i get no sound from my computer
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Dec 3, 2009
My B570 seems to have developed an odd issue.
Basically it won't shut down or reboot nicely anymore.
I noticed it today when I decided to do a clean install of Windows 8.1. It freezes on the last part of the install (where it reboots) - I manually cut the power by holding the power button. Turn it back on and it and it loads up Windows as usual.
But then when I try to shut it down or reboot from within Windows, the laptop just seems to stall at some point and never finish - Literally forcing me to manually power it down whenever I'm done with it.
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Jul 6, 2014
I have a small issue with my Lenovo G580 (20150). I have Windows 8.1 and i have noticed that my 4GB of RAM DDR3 run at 800mhz. I have searched for everything, even swapped the RAM but there is no change in the frequency, it simply runs on 800mhz. I have tried to update the BIOS from 5ECN39WW (v 3.05) to 5ECN96WW, but whenever i try to do that it comes back with the error message "DC detect error!".
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Jul 30, 2013
A friend of mine just bought a Lenovo G580 (2189), It's currenlty running Windows 7 x64.
But I can't get the 2 USB 3.0 ports working. If I plug in a keyboard I get no power to the keyboard.
I have 2 unknown devices in Device Manager. I have installed all drivers matching my system.
Proud user of Lenovo T510.
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Dec 1, 2014
I have a lenovo G580(20157) which has a BCM4313 wireless chipset which supports both WiFi as well as Bluetooth, (citation here: Broadcom Chipsets)...
However I can't use the Bluetooth capability of my chipset..I tried downloading drivers from the Lenovo website(Drivers Main Page), but it would say no driver found at the end of the installation!! Also I downloaded Lenovo Energy Managment, and it only shows Wifi.I also tried downloading Broadcom Bluetooth Solution but itis stuck at detetcting device.I have a new windows 7 installation..
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Aug 27, 2012
I just bought my laptop. Installed Windows 7 clean 64bit on it.This is the laptop's product page. I can't change the brightness of my laptop's screen. I can't do via the [Fn+Up/Down] combo nor by the Windows Power Options interface.
I tried all combos of installing and uninstalling the Lenovo Energy Management. (I got v7.0.4.1 on my laptop).I tried un and installing Intel HD 4000 (Driver v8.15.10.2696). I get Lenovo ACPIVPC v7.1.0.1 (12/15/2011) when installing the energy management thing.I've tried to install as least as possible other Lenovo crapware.
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Jul 29, 2014
i set Bios Password on my G580 Laptop now i forget it, i try even to remove Cmos Battery but it doesnt Work.
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Dec 29, 2013
My friend has a Lenova G580. She said Windows wouldn't boot and gave it to me to fix.
I confirmed that windows does not boot in normal mode, safe mode, or recovery mode using any of the boot options for Windows. It will either sit at a black screen (it looks like it's almost at the GUI) or reboot if in safe mode before it gets to that point.
So after discussion we decided to whipe the machine using the Lenovo OneKey Rescue system. I hit the Lenovo OneKey button next to the power button.
It spends a couple minutes booting and I get the green grass background that looks like this one for version 7 but it will just sit there for a day without ever loading the the app. No mouse, no windows. Just the brackground image.
What the problem might be for this system? Restoring to factory settings was the last resort and I am alarmed to see this is not working on this ~2 year old system.
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Sep 7, 2013
I've a Lenovo G580 Laptop (2nd Gen PDC B960, 2 GB, 500 GB, DOS) When I bought it came pre-installed DOS, and then I install Windows 7 ultimate (32-bit, i didn't know at that time, 2nd gen PDC are 64-bit). My friend recommend me to disable UEFI from boot setup before installing any non-genuine OS, so I did disable that. My laptop is working fine, but all of a sudden it started to do random mouse freezes, surprisingly pressing ALT+F4 works like a charm to make mouse work again (by mouse I mean pointer actually,I think may be it's because any virus/malware or whatever that was, and also I was planning to change my OS to Windows 8 (it's after 10-11 month of purchase date), so I decided to format anyway, instead messing up with mouse freeze problem.
I'm not able to start my BIOS setup, nor able to use quick boot option (to select various bootable device option from list)
I try to press recovery key (small button near power button), that open recovery module properly (no glitch/error).but unfortunately I don't have any backup made previously so no use of recovery module.
and then I restart my laptop, then I press F2, it shows the first screen of BIOS menu, but my system stuck there (unresponsive state), i've no option else directly turning it off by holding power key for few seconds,..
and then no boot menu F2, F12 still unresponsive.
means whenever i open recovery module it able to open F2 menu (not F12) but that stuck too.else it just completely ignore F2, F12 I'm not a computer noob (not flaunting), but I spend last 4-5 hours looking for a solution for it, but couldn't find any solution by myself.
although my laptop is not in not working state. somehow I manage to install windows 8, but it's really weird that I can not access BIOS menu, my laptop is no longer in warranty period so I can experiment with it any way I want.
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Dec 17, 2012
I am facing this problem for last few days with my ~3 months old Lenovo G580 laptop.
One morning, i switched on my laptop and found the battery indicator showing "88% available (plugged in, not charging)". and when i removed the power adapter, the laptop would just power off.
in short, the battery is getting detected but is not charging or working anymore.
At first i thought it was some software/driver problem but then, i checked the Lenovo "Energy Management" tool and found that it was showing the battery status "Destroyed" (Screenshot below.)
Link to image
My system details:
Lenovo G580,
Core i5 3rd Gen, 4gb DDR3 RAM and 500GB HDD
OS: Windows 8 64bit
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Sep 24, 2014
I have bought Lenovo Essential G580 (59-324061) Laptop (3rd Gen Ci5/ 4GB/ 500GB/ DOS) on Feb 2013, its out of warranty now.
I have installed Ubuntu in the laptop, not sure how i formatted the hard disk during installation. I guess it was full format of hard disk during installation (while selecting hard disk).
Till today everything was working fine. From today morning, there is always a Boot menu which is being displayed with following options:
1. ubuntu
2. PCI LAN: Atheros Boot Agent
3. ATA HDD: ST500LT012-9WS142
4. ATAPI CD: MAT**bleep**A DVD-RAM UJ8D1
I have pressed enter in both Ubuntu and ATA HDD options. But after a brief duration the control comes back to the same menu I have specified before. How to boot to ubuntu.
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Jan 30, 2015
I am having a bit of trouble with this G580 lenovo laptop, which can't boot.
Problem: HDD and CD/DVD is visible in info tap in bios, however they are not visible in the boot tap, only EFI network IP4 and IP6 are visible.
I tried switching the HDD at first just to make sure if it would do anything, but did not work, so i switched back. so what to do.
The bios version installed is V9.01 .......
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