Lenovo B / G Series :: G580 OneKey Rescue Won't Start
Dec 29, 2013
My friend has a Lenova G580. She said Windows wouldn't boot and gave it to me to fix.
I confirmed that windows does not boot in normal mode, safe mode, or recovery mode using any of the boot options for Windows. It will either sit at a black screen (it looks like it's almost at the GUI) or reboot if in safe mode before it gets to that point.
So after discussion we decided to whipe the machine using the Lenovo OneKey Rescue system. I hit the Lenovo OneKey button next to the power button.
It spends a couple minutes booting and I get the green grass background that looks like this one for version 7 but it will just sit there for a day without ever loading the the app. No mouse, no windows. Just the brackground image.
What the problem might be for this system? Restoring to factory settings was the last resort and I am alarmed to see this is not working on this ~2 year old system.
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Nov 28, 2013
When I try to make recovery by one key recovery I get this message (current system can not support back up)
I have lenovo G580 (20150), windows 8 .
And use One key recovery version 8.0.0.1519
Link to picture
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Sep 7, 2014
I somehow managed to delete windows. So how do I start Lenovo OneKey Recovery on s100?
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Jun 23, 2014
So. My notebook has an issue related to the screentouch. Lenovo's assistants says that if I have Windows 8 on my notebook. But I updated it to Windows 8.1. Now I need to downgrade to Windows 8 'till they fix my computer. I already have the Windows 8 DVDs, but before I downgrade I'd like to know:
1. I'll be able to use OKR to restore a backup of my current system, with all my software and settings?
2. I've partitioned my HD in order to keep personal stuff (media, data, documents) in D:, instead C:. OKR will erase the content of other partitions? Can I safely use it or D: can be affected?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. What should I do?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. I didn't changing partition size and I didn't created a set of recovery DVD from the One Key Recovery. The onekey recovery not work.
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Aug 21, 2012
Having a hard time figuring the partitions. first is a windows recovery drive. Second the windows boot partition. Third i'm guessing a lenovo recovery drive. Other than C: Windows, The other i'm not sure.
Other info: Made usb factory restore and made one restore point. When i made the usb factory restore when it finished it asked if i wanted to erase the recovery and i selected yes. Was thinking maybe G: was created when i made the restore.
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Aug 26, 2014
i've got a Lenovo G580 which I've had a for a little while now. It was working OK on Saturday but I tried it this morning but it wont turn on. I've tried a different power supply and I've tried it with and without the battery. When I plug the charger in the the batter light comes on but when I press the power button nothing happens.
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Jul 16, 2014
I have the lenovo ideapad G510 and i get an error message when i trying to backup my system. the message is "current system can not support backup". why it doesn't work?
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Oct 16, 2013
I'm having a Lenovo V480 i5-3230M as you know it pre- install with Windows 7 Pro 64Bit & it has license for Windows 8 Pro 64Bit . I think I want to reinstall my computer but the problem now all the recovery set that Lenovo supplies to me is Windows 8 Pro not the Windows 7 Pro. So, if I'm using the One Key button, are they going to restore my computer to Windows 7 Pro or to Windows 8 Pro?
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Mar 13, 2013
I own a lenovo ideapad Z570, and want to upgrade to a larger HDD(from 600GB to 1TB). The only thing bothering me is the "OneKey Recovery".
So, my question is : How do I make the OEM and Recovery partitions, just after installing windows7 on a new(blank) HDD to facilitate the "OneKey Recovery".
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Jul 28, 2014
When I watch a video or just open different windows on my laptop, the brightness changes.For example, if my desktop picture is dark and I close a white window, then in a few seconds my desktop becomes brighter. If my desktop picture is white and the window I close is also white, nothing happens.
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Aug 13, 2014
My speakers stopped working. I dont know what to do. When i plug headphones into my laptop i get sound but other than that i get no sound from my computer
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Dec 3, 2009
My B570 seems to have developed an odd issue.
Basically it won't shut down or reboot nicely anymore.
I noticed it today when I decided to do a clean install of Windows 8.1. It freezes on the last part of the install (where it reboots) - I manually cut the power by holding the power button. Turn it back on and it and it loads up Windows as usual.
But then when I try to shut it down or reboot from within Windows, the laptop just seems to stall at some point and never finish - Literally forcing me to manually power it down whenever I'm done with it.
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Mar 14, 2014
I've recently reset my laptop to factory default using the Windows 8 Reset option, and now when I want to access the UEFI settings I get a onekey recovery prompt instead. Is there any way to bypass it because I just transfered my files back and I don't want to reset everything again.
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Jul 27, 2012
I am currently using a G550 2958 Model Laptop, from the Lenvo 3000/Essentials Notebook Series. This laptop came with a feature called OneKey Recovery, which I have used to create recovery disks for my computer, using 2 DVDs. My problem is this: I wish to install a Linux operating system on my computer, but Lenovo filled the partition table. Here is a summary of the partition configuration:
First Partition, Unnamed, Primary, NTFS, 200-300 MB, boot flag, houses Master Boot Record
Second Partition, "C", "C:", and/or "OS Drive" (running Windows 7 Home Premium 64-bit Service Pack 1), Primary, NTFS, approximately 187 GB, contains Windows installation and personal files.
Third Partition, Unnamed, Extended, NTFS, approx. 30 GB, is a container for:
Logical Partition: "Lenovo", Logical, NTFS, approx. 30 GB, lba flag (which I take to mean it's bootable), contatins data and drivers necesarry for operating the OneKey Recovery System in respect to creating images and usage of the NOVO button.
Fourth and final Partition, "LENOVO_PART", Primary, NTFS, 13-17 GB, hidden service partition used for OneKey Recovery.
My question is this: I'm aware of the fact the OneKey Recovery will cease to function if I resize or delete any partitions in that I will not be able to create backup images or recovery disks, but since I have already done so and have no further need of OneKey, will booting the recovery disks automatically restore OneKey functionality after deletion or resizing of recovery partitions? In essence, will disabling the OneKey system through partition management permanently remove my ability to use recovery disks, or no?
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Aug 8, 2012
I have installed the one key recovery driver , but don know why it's not functioning~after i press the one key recovery button, it shows "the program can not find the service partition, this function is currently unavailable" instead of asking me to reboot into the system recovery environment.
How to install the window correctly so that i wont lost the one key recovery function
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Feb 16, 2014
Where Can I download or order a Boot Disc for my Z580? It came with Windows 7, and PC World were offering a free upgrade to Windows 8.
I am currently unable to create a Factory Default Recovery Disc. There is an error with the Onekey Recovery software in burning onto the DVD / Disc. I have tried two different DVDs (4.7GB), and have tried a CD (740MB). And I receive the same error about one fifth of the way through.
The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles. I can't get internet even with a wired connection. It isn't to do with whether the wireless is switched on or not. I've tried this.
What is Lenovos policy about providing customers with the means to restore their Laptops? In the past computer manufacturers / suppliers provided all the software and bootdiscs.
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Jul 6, 2014
I have a small issue with my Lenovo G580 (20150). I have Windows 8.1 and i have noticed that my 4GB of RAM DDR3 run at 800mhz. I have searched for everything, even swapped the RAM but there is no change in the frequency, it simply runs on 800mhz. I have tried to update the BIOS from 5ECN39WW (v 3.05) to 5ECN96WW, but whenever i try to do that it comes back with the error message "DC detect error!".
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Jul 30, 2013
A friend of mine just bought a Lenovo G580 (2189), It's currenlty running Windows 7 x64.
But I can't get the 2 USB 3.0 ports working. If I plug in a keyboard I get no power to the keyboard.
I have 2 unknown devices in Device Manager. I have installed all drivers matching my system.
Proud user of Lenovo T510.
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Dec 1, 2014
I have a lenovo G580(20157) which has a BCM4313 wireless chipset which supports both WiFi as well as Bluetooth, (citation here: Broadcom Chipsets)...
However I can't use the Bluetooth capability of my chipset..I tried downloading drivers from the Lenovo website(Drivers Main Page), but it would say no driver found at the end of the installation!! Also I downloaded Lenovo Energy Managment, and it only shows Wifi.I also tried downloading Broadcom Bluetooth Solution but itis stuck at detetcting device.I have a new windows 7 installation..
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Aug 27, 2012
I just bought my laptop. Installed Windows 7 clean 64bit on it.This is the laptop's product page. I can't change the brightness of my laptop's screen. I can't do via the [Fn+Up/Down] combo nor by the Windows Power Options interface.
I tried all combos of installing and uninstalling the Lenovo Energy Management. (I got v7.0.4.1 on my laptop).I tried un and installing Intel HD 4000 (Driver v8.15.10.2696). I get Lenovo ACPIVPC v7.1.0.1 (12/15/2011) when installing the energy management thing.I've tried to install as least as possible other Lenovo crapware.
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May 22, 2013
After entering the initial request for password (successfully), the keyboard is non-functional. With the exception of the windows scroll key, no other keys work. Logic suggests that this is a driver problem. The question is which driver?
BTW, looking at the driver manager, it says that the keyboard driver is a standard PS2 keyboard from Microsoft, dated 6/21/2006, version 6.2.9200.16548. Can this be?
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Jul 29, 2014
i set Bios Password on my G580 Laptop now i forget it, i try even to remove Cmos Battery but it doesnt Work.
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Sep 7, 2013
I've a Lenovo G580 Laptop (2nd Gen PDC B960, 2 GB, 500 GB, DOS) When I bought it came pre-installed DOS, and then I install Windows 7 ultimate (32-bit, i didn't know at that time, 2nd gen PDC are 64-bit). My friend recommend me to disable UEFI from boot setup before installing any non-genuine OS, so I did disable that. My laptop is working fine, but all of a sudden it started to do random mouse freezes, surprisingly pressing ALT+F4 works like a charm to make mouse work again (by mouse I mean pointer actually,I think may be it's because any virus/malware or whatever that was, and also I was planning to change my OS to Windows 8 (it's after 10-11 month of purchase date), so I decided to format anyway, instead messing up with mouse freeze problem.
I'm not able to start my BIOS setup, nor able to use quick boot option (to select various bootable device option from list)
I try to press recovery key (small button near power button), that open recovery module properly (no glitch/error).but unfortunately I don't have any backup made previously so no use of recovery module.
and then I restart my laptop, then I press F2, it shows the first screen of BIOS menu, but my system stuck there (unresponsive state), i've no option else directly turning it off by holding power key for few seconds,..
and then no boot menu F2, F12 still unresponsive.
means whenever i open recovery module it able to open F2 menu (not F12) but that stuck too.else it just completely ignore F2, F12 I'm not a computer noob (not flaunting), but I spend last 4-5 hours looking for a solution for it, but couldn't find any solution by myself.
although my laptop is not in not working state. somehow I manage to install windows 8, but it's really weird that I can not access BIOS menu, my laptop is no longer in warranty period so I can experiment with it any way I want.
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Dec 17, 2012
I am facing this problem for last few days with my ~3 months old Lenovo G580 laptop.
One morning, i switched on my laptop and found the battery indicator showing "88% available (plugged in, not charging)". and when i removed the power adapter, the laptop would just power off.
in short, the battery is getting detected but is not charging or working anymore.
At first i thought it was some software/driver problem but then, i checked the Lenovo "Energy Management" tool and found that it was showing the battery status "Destroyed" (Screenshot below.)
Link to image
My system details:
Lenovo G580,
Core i5 3rd Gen, 4gb DDR3 RAM and 500GB HDD
OS: Windows 8 64bit
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Jun 21, 2014
I have lenovo ideapad z580 with win-7 64bits...
I tried to to recover from onekey recovery key I use system recovey mode but at that time i got error:"The program cannot find service partition. This function currently unavailable ."
My system work normally... I wont my lappy factory default...
Link to picture ......
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Sep 24, 2014
I have bought Lenovo Essential G580 (59-324061) Laptop (3rd Gen Ci5/ 4GB/ 500GB/ DOS) on Feb 2013, its out of warranty now.
I have installed Ubuntu in the laptop, not sure how i formatted the hard disk during installation. I guess it was full format of hard disk during installation (while selecting hard disk).
Till today everything was working fine. From today morning, there is always a Boot menu which is being displayed with following options:
1. ubuntu
2. PCI LAN: Atheros Boot Agent
3. ATA HDD: ST500LT012-9WS142
4. ATAPI CD: MAT**bleep**A DVD-RAM UJ8D1
I have pressed enter in both Ubuntu and ATA HDD options. But after a brief duration the control comes back to the same menu I have specified before. How to boot to ubuntu.
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Jan 30, 2015
I am having a bit of trouble with this G580 lenovo laptop, which can't boot.
Problem: HDD and CD/DVD is visible in info tap in bios, however they are not visible in the boot tap, only EFI network IP4 and IP6 are visible.
I tried switching the HDD at first just to make sure if it would do anything, but did not work, so i switched back. so what to do.
The bios version installed is V9.01 .......
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Sep 25, 2014
My wife just updated her G580 with the Windows 8.1 update. Afterwards, the keyboard does not function - no keys respond when trying to sign into the computer, the touch pad does not work (USB mouse does), even the Onekey Rescue System button does not work. The only thing that seems to work is the power button.
I restarted the computer and held down the F2 key and was able to get into the Setup Utility where the keys did function (arrow keys, F1, F2, esc, enter). I didn't see anything obvious to me that might work. Exiting the utility and back at the sign on screen the keys don't function again.
what might be the cause or a way to recover the keyboard?
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