Lenovo B / G Series :: IdeaPad G510 - Error Message On OneKey Recovery
Jul 16, 2014
I have the lenovo ideapad G510 and i get an error message when i trying to backup my system. the message is "current system can not support backup". why it doesn't work?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. I didn't changing partition size and I didn't created a set of recovery DVD from the One Key Recovery. The onekey recovery not work.
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Mar 13, 2013
I own a lenovo ideapad Z570, and want to upgrade to a larger HDD(from 600GB to 1TB). The only thing bothering me is the "OneKey Recovery".
So, my question is : How do I make the OEM and Recovery partitions, just after installing windows7 on a new(blank) HDD to facilitate the "OneKey Recovery".
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Jun 21, 2014
I have lenovo ideapad z580 with win-7 64bits...
I tried to to recover from onekey recovery key I use system recovey mode but at that time i got error:"The program cannot find service partition. This function currently unavailable ."
My system work normally... I wont my lappy factory default...
Link to picture ......
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Nov 28, 2013
When I try to make recovery by one key recovery I get this message (current system can not support back up)
I have lenovo G580 (20150), windows 8 .
And use One key recovery version 8.0.0.1519
Link to picture
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Jul 7, 2014
My integrated webcam on my lenovo yoga ideapad seems to be malfuncitoning. When I try to open any camera using applications the screen is black with no error message or viewable problems. When I check in device manager the camera says all the drivers are updated and it is in working condition.
Things I've tried/ Things others have suggested and did not work:
fn+esc
Trying it in other apps besides camera
Check device manager for driver issues
Update Drivers
Disable Camera
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Oct 9, 2014
I bought a new Lenovo G510 laptop. I downloaded Windows 8.1 from Microsoft DreamSpark, and burned ISO image on a DVD disc. When I try to install it on my laptop, I receive an error (it might be wrong translated):
Load Driver
A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.
Note: If the installation media for Windows in the DVD drive or on a USB drive, you can safely remove it for this step.
I already tried changing the following options in BIOS but no effect:
Configuration tab -> SATA Controller Mode from AHCI to Compatible
Boot tab -> Boot Mode from UEFI to Legacy Support
Boot tab -> Boot Priority from UEFI First to Legacy First
Also, I tried to insert CD with drivers which was in the box, but - of course - no appropiate drivers were found.
What happened? How am I supposed to install a Windows 8.1? What should I try?
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Jun 23, 2014
So. My notebook has an issue related to the screentouch. Lenovo's assistants says that if I have Windows 8 on my notebook. But I updated it to Windows 8.1. Now I need to downgrade to Windows 8 'till they fix my computer. I already have the Windows 8 DVDs, but before I downgrade I'd like to know:
1. I'll be able to use OKR to restore a backup of my current system, with all my software and settings?
2. I've partitioned my HD in order to keep personal stuff (media, data, documents) in D:, instead C:. OKR will erase the content of other partitions? Can I safely use it or D: can be affected?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. What should I do?
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Sep 7, 2014
I somehow managed to delete windows. So how do I start Lenovo OneKey Recovery on s100?
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Apr 1, 2014
I am going to install a SSD in my G510 and would like to know if it is possible to create a recovery DVD as my usb has only 100gb remaining and a full system back-up takes 288gb
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Oct 16, 2013
I'm having a Lenovo V480 i5-3230M as you know it pre- install with Windows 7 Pro 64Bit & it has license for Windows 8 Pro 64Bit . I think I want to reinstall my computer but the problem now all the recovery set that Lenovo supplies to me is Windows 8 Pro not the Windows 7 Pro. So, if I'm using the One Key button, are they going to restore my computer to Windows 7 Pro or to Windows 8 Pro?
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Apr 15, 2014
Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.
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Mar 14, 2014
I've recently reset my laptop to factory default using the Windows 8 Reset option, and now when I want to access the UEFI settings I get a onekey recovery prompt instead. Is there any way to bypass it because I just transfered my files back and I don't want to reset everything again.
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Jul 27, 2012
I am currently using a G550 2958 Model Laptop, from the Lenvo 3000/Essentials Notebook Series. This laptop came with a feature called OneKey Recovery, which I have used to create recovery disks for my computer, using 2 DVDs. My problem is this: I wish to install a Linux operating system on my computer, but Lenovo filled the partition table. Here is a summary of the partition configuration:
First Partition, Unnamed, Primary, NTFS, 200-300 MB, boot flag, houses Master Boot Record
Second Partition, "C", "C:", and/or "OS Drive" (running Windows 7 Home Premium 64-bit Service Pack 1), Primary, NTFS, approximately 187 GB, contains Windows installation and personal files.
Third Partition, Unnamed, Extended, NTFS, approx. 30 GB, is a container for:
Logical Partition: "Lenovo", Logical, NTFS, approx. 30 GB, lba flag (which I take to mean it's bootable), contatins data and drivers necesarry for operating the OneKey Recovery System in respect to creating images and usage of the NOVO button.
Fourth and final Partition, "LENOVO_PART", Primary, NTFS, 13-17 GB, hidden service partition used for OneKey Recovery.
My question is this: I'm aware of the fact the OneKey Recovery will cease to function if I resize or delete any partitions in that I will not be able to create backup images or recovery disks, but since I have already done so and have no further need of OneKey, will booting the recovery disks automatically restore OneKey functionality after deletion or resizing of recovery partitions? In essence, will disabling the OneKey system through partition management permanently remove my ability to use recovery disks, or no?
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Aug 8, 2012
I have installed the one key recovery driver , but don know why it's not functioning~after i press the one key recovery button, it shows "the program can not find the service partition, this function is currently unavailable" instead of asking me to reboot into the system recovery environment.
How to install the window correctly so that i wont lost the one key recovery function
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Feb 16, 2014
Where Can I download or order a Boot Disc for my Z580? It came with Windows 7, and PC World were offering a free upgrade to Windows 8.
I am currently unable to create a Factory Default Recovery Disc. There is an error with the Onekey Recovery software in burning onto the DVD / Disc. I have tried two different DVDs (4.7GB), and have tried a CD (740MB). And I receive the same error about one fifth of the way through.
The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles. I can't get internet even with a wired connection. It isn't to do with whether the wireless is switched on or not. I've tried this.
What is Lenovos policy about providing customers with the means to restore their Laptops? In the past computer manufacturers / suppliers provided all the software and bootdiscs.
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Sep 17, 2014
I bought a new G510 Lenovo Laptop but I cant quite use the dedicated amd vga. Everytime I install the given amd drivers from lenovo's official page and I check the Device Manager in windows 8 I see that the only enabled graphic card is the integrated Intel HD 4600. I tried to install the Intel drivers first but I get a error message that says that the computer does not meet the minimum requierments for installing that software.
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Oct 29, 2014
I have 12 updates showing as needing to be installed in my windows update to go onto my new lenovo G500 but every time I try and install them I get the error message 80242006. I have googled it and tried the suggestions with no luck although I have yet to spot one that is for windows 8.1 which I have upgraded this laptop to.
The missing updates are KB's 2987107 ,2968296, 2972103, 2979573, 2978041, 2979576, 2977292, 3000061, 3000869, 2989542, 2998174 and 3000988.
Could the problem be because I have upgraded the laptop to windows 8.1 from 8?
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May 13, 2013
My Ideapad y480 has been having some severe issues lately related to booting. Whenver I try to reboot my computer (which runs Windows 8) I get the Windows 8 version of the BSOD (the frowny face screen). It tells me that my computer has encountered an error and needs to shut down, and it gave me an error code of 0xc0000021a. Sometimes the computer will boot perfectly normally, but around 75% of the time it crashes like this. It seems to always happen after any major changes are made (Windows updates, updates for games, etc.).
The only way for me to get into my computer again is to do a system restore to before any changes were made. If a new restore point is made and any change whatsoever has been made, I often get another error message, and the system restore fails. These problems don't occur 100% of the time, but its very hard to use the computer when I can't update programs or Windows without issues. I looked other places online and a few of the pointed towards the hard drive failing or reinstalling the OS, but I thought I should ask for any less drastic solutions that could work.
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Jul 13, 2014
I tried to install a new version of Win7 on my ideapad U300s from a usb that set to be a bootable device containing *iso file.
I also set USB as first boot priority in BIOS setting, of course. But when the installation began, I canceled them all and restarted my laptop but found it troubled.
Here is its error report.
From then, I can no longer boot my laptop from USB as well as enter BIOS setting to set back HDD as first boot priority.
Both Enter/ESC make it restart and then turn to this dumb black screen.
I think I should remove the BIOS battery to turn BIOS setting into its default, shouldn't I?
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Jun 8, 2014
My Lenovo G580AH suddenly became unstartable. It tried to repair the system on startup but didn't finish this after one day.
Then I decided to recover my system using Recovery button. The procedure hangs on 16% with status that 1 sec remaining. I've tried this several times.Current file is different in each case but it is with "thl" extension. Path looks like "C:Program Files (x86)...*.thl" .
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Oct 10, 2012
I have a Y560 ideapad and the hard disk recently crashed, I did not have enough time to take a backup of my windows copy. I have purchased a new hard disk and installed a fresh copy of windows 7 on it, downloaded all the drivers from the lenovo support website but I really would like to have done the one key recovery on the new copy of windows to set it back to the factory settings.
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Mar 25, 2014
Yesterday I purchased a Yoga 2 Pro. Updates are finished and I now want to create a backup to an External HD. According to the users guide I have to press the Novo button and click on system backup. Well I pressed the Novo button and there was only System Restore; no backup option. Is the manual wrong or is there something else I have to install first?
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Jun 23, 2014
How to get onekey recovery software for windows 8.1 . and i am using thinkpad e430 laptop.
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Nov 24, 2013
When I try to backup using OKR the default partition Lenovo D drive is only about 1.5GB so obvioulsy cannot backup there as not enough space. So where do I save it, is the C drive ok or is that just dumb?
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Dec 29, 2013
My friend has a Lenova G580. She said Windows wouldn't boot and gave it to me to fix.
I confirmed that windows does not boot in normal mode, safe mode, or recovery mode using any of the boot options for Windows. It will either sit at a black screen (it looks like it's almost at the GUI) or reboot if in safe mode before it gets to that point.
So after discussion we decided to whipe the machine using the Lenovo OneKey Rescue system. I hit the Lenovo OneKey button next to the power button.
It spends a couple minutes booting and I get the green grass background that looks like this one for version 7 but it will just sit there for a day without ever loading the the app. No mouse, no windows. Just the brackground image.
What the problem might be for this system? Restoring to factory settings was the last resort and I am alarmed to see this is not working on this ~2 year old system.
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Aug 14, 2014
I have bought Lenovo G510 with 1TB hard core i7
I want to add SSD hard with it.
How i can add hard. Is there any way to add SSD Hard
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Sep 26, 2014
I know it's normally simple to activate the Turbo boost on the processor of all Lenovo Laptop .
There's no Intel Turbo Boost function in the BIOS (i have not tried to update the BIOS, not to loose the warranty). There' are no installed software on the laptop or the task manager. As my processor is a new series 4, I can't neither setup the Intel processor tool to check if i'm actually already at the top capacity of the processor's frequency.
My retailer says that the G510 laptop has a turbo boost (max. 3.4GHz) on its I7-4700MQ (2.4GHz normal frequency). Here's the link of my retailer's product's description: [URL] .....
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Jul 29, 2014
My Lenovo Easy Camera has stopped working. First I tried updating drivers from Device Mananger but it said my drivers are up to date then I tried installing the new drivers manually from lenovo's website but no gain.
OS = Windows 8.1
driver version = 6.2.9200.10240
driver provider = Realtek
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