Lenovo B / G Series :: G580 - OneKey Recovery Error / Current System Cannot Support Backup
Nov 28, 2013
When I try to make recovery by one key recovery I get this message (current system can not support back up)
I have lenovo G580 (20150), windows 8 .
And use One key recovery version 8.0.0.1519
Link to picture
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Jul 16, 2014
I have the lenovo ideapad G510 and i get an error message when i trying to backup my system. the message is "current system can not support backup". why it doesn't work?
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Jul 27, 2012
I am currently using a G550 2958 Model Laptop, from the Lenvo 3000/Essentials Notebook Series. This laptop came with a feature called OneKey Recovery, which I have used to create recovery disks for my computer, using 2 DVDs. My problem is this: I wish to install a Linux operating system on my computer, but Lenovo filled the partition table. Here is a summary of the partition configuration:
First Partition, Unnamed, Primary, NTFS, 200-300 MB, boot flag, houses Master Boot Record
Second Partition, "C", "C:", and/or "OS Drive" (running Windows 7 Home Premium 64-bit Service Pack 1), Primary, NTFS, approximately 187 GB, contains Windows installation and personal files.
Third Partition, Unnamed, Extended, NTFS, approx. 30 GB, is a container for:
Logical Partition: "Lenovo", Logical, NTFS, approx. 30 GB, lba flag (which I take to mean it's bootable), contatins data and drivers necesarry for operating the OneKey Recovery System in respect to creating images and usage of the NOVO button.
Fourth and final Partition, "LENOVO_PART", Primary, NTFS, 13-17 GB, hidden service partition used for OneKey Recovery.
My question is this: I'm aware of the fact the OneKey Recovery will cease to function if I resize or delete any partitions in that I will not be able to create backup images or recovery disks, but since I have already done so and have no further need of OneKey, will booting the recovery disks automatically restore OneKey functionality after deletion or resizing of recovery partitions? In essence, will disabling the OneKey system through partition management permanently remove my ability to use recovery disks, or no?
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Dec 29, 2013
My friend has a Lenova G580. She said Windows wouldn't boot and gave it to me to fix.
I confirmed that windows does not boot in normal mode, safe mode, or recovery mode using any of the boot options for Windows. It will either sit at a black screen (it looks like it's almost at the GUI) or reboot if in safe mode before it gets to that point.
So after discussion we decided to whipe the machine using the Lenovo OneKey Rescue system. I hit the Lenovo OneKey button next to the power button.
It spends a couple minutes booting and I get the green grass background that looks like this one for version 7 but it will just sit there for a day without ever loading the the app. No mouse, no windows. Just the brackground image.
What the problem might be for this system? Restoring to factory settings was the last resort and I am alarmed to see this is not working on this ~2 year old system.
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Mar 25, 2014
Yesterday I purchased a Yoga 2 Pro. Updates are finished and I now want to create a backup to an External HD. According to the users guide I have to press the Novo button and click on system backup. Well I pressed the Novo button and there was only System Restore; no backup option. Is the manual wrong or is there something else I have to install first?
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Nov 24, 2013
When I try to backup using OKR the default partition Lenovo D drive is only about 1.5GB so obvioulsy cannot backup there as not enough space. So where do I save it, is the C drive ok or is that just dumb?
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Dec 19, 2014
So as soon as I got my brand new Y50-70, and before doing anything on this laptop (not even installing new software), I went tried OneKey Recovery only to discover that it is broken.
I then tried my luck with Windows Recovery (the one provided with every Windows 8.1 copy, not unique to Lenovo):
I first went through system image creation on a recovery drive (1TB WD Elements USB HDD):
1. Find it on Control Panel:
2: Select it (Recovery option):
3. Create a recovery drive:
4. Selected the F: drive (1TB, it's not a *flash* drive just an ordinary USB hdd, does it matter?):
5. Got a nice warning (indeed, this process reformatted the drive, to 32GB only, why 32GB and not the full 1TB?)
Now... let's see if I can restore from this newly created system image:
1. Rebooted from the newly created Recovery Drive (it actually boots!):
2. Selected "Use a device", then received this menu:
3. I selected EFI USB Device. It then went to an intermediate Lenovo boot splash:
4. And shortly after that (without me doing anything) a new prompt, to choose a language:
5. I selected English and then, got prompted for keyboard layout:
6. The system then system to restart again from the Recovery Drive, only to prompt me again with the "Choose an Option" screen (as in step #1). So, I selected "Troubleshoot" this time:
7. I then selected "Advanced options", and received this screen:
8. I then selected System Image Recoery and received this screen:
9. I selected the only option available (Windows 8.1), then got this "Cannot find system image":
10. Why??? I clicked cancel and I was prompted to select an image:
11. So I clicked Next, but got nothing to select:
12. Clicking the Advanced button only provides irrelevant options:
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Sep 20, 2014
How to open my HP mini 110. When I always try to open, it says ENTER CURRENT PASSWORD. After 3 tries, it says Fatal Error ... System Failed . What to do?
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Nov 20, 2014
My sons compaq mini 110 all of a sudden is asking for a current password.It comes back with fatal error with code CNU94224GV.I have never seen anything like this. Is it now a brick?
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Sep 24, 2014
Compaq mini 700 laptop fatal error system halted.
CNU9192NQN
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Jun 23, 2014
So. My notebook has an issue related to the screentouch. Lenovo's assistants says that if I have Windows 8 on my notebook. But I updated it to Windows 8.1. Now I need to downgrade to Windows 8 'till they fix my computer. I already have the Windows 8 DVDs, but before I downgrade I'd like to know:
1. I'll be able to use OKR to restore a backup of my current system, with all my software and settings?
2. I've partitioned my HD in order to keep personal stuff (media, data, documents) in D:, instead C:. OKR will erase the content of other partitions? Can I safely use it or D: can be affected?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. What should I do?
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Sep 7, 2014
I somehow managed to delete windows. So how do I start Lenovo OneKey Recovery on s100?
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Jan 18, 2014
It is not working, I try many times. When I click the onekey button, the onekey recovery window is transparent, after I click any button, then it dead. I didn't changing partition size and I didn't created a set of recovery DVD from the One Key Recovery. The onekey recovery not work.
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Oct 16, 2013
I'm having a Lenovo V480 i5-3230M as you know it pre- install with Windows 7 Pro 64Bit & it has license for Windows 8 Pro 64Bit . I think I want to reinstall my computer but the problem now all the recovery set that Lenovo supplies to me is Windows 8 Pro not the Windows 7 Pro. So, if I'm using the One Key button, are they going to restore my computer to Windows 7 Pro or to Windows 8 Pro?
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Mar 13, 2013
I own a lenovo ideapad Z570, and want to upgrade to a larger HDD(from 600GB to 1TB). The only thing bothering me is the "OneKey Recovery".
So, my question is : How do I make the OEM and Recovery partitions, just after installing windows7 on a new(blank) HDD to facilitate the "OneKey Recovery".
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Mar 14, 2014
I've recently reset my laptop to factory default using the Windows 8 Reset option, and now when I want to access the UEFI settings I get a onekey recovery prompt instead. Is there any way to bypass it because I just transfered my files back and I don't want to reset everything again.
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Aug 8, 2012
I have installed the one key recovery driver , but don know why it's not functioning~after i press the one key recovery button, it shows "the program can not find the service partition, this function is currently unavailable" instead of asking me to reboot into the system recovery environment.
How to install the window correctly so that i wont lost the one key recovery function
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Feb 16, 2014
Where Can I download or order a Boot Disc for my Z580? It came with Windows 7, and PC World were offering a free upgrade to Windows 8.
I am currently unable to create a Factory Default Recovery Disc. There is an error with the Onekey Recovery software in burning onto the DVD / Disc. I have tried two different DVDs (4.7GB), and have tried a CD (740MB). And I receive the same error about one fifth of the way through.
The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles. I can't get internet even with a wired connection. It isn't to do with whether the wireless is switched on or not. I've tried this.
What is Lenovos policy about providing customers with the means to restore their Laptops? In the past computer manufacturers / suppliers provided all the software and bootdiscs.
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Jun 21, 2014
I have lenovo ideapad z580 with win-7 64bits...
I tried to to recover from onekey recovery key I use system recovey mode but at that time i got error:"The program cannot find service partition. This function currently unavailable ."
My system work normally... I wont my lappy factory default...
Link to picture ......
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Sep 12, 2012
I just purchased a new Pavilion m7-1015dx Laptop and need to make the System Recovery Discs ... (which I realize restores the Laptop to factory default).. btw, I've already created the System Repair Disc.
However, I read an article about creating a System Backup Image that allows you to Recovery EVERYTHING if lost, all your installed programs, etc.
First Question ::: if I do the System Backup IMAGE ... Do I still need to create the System Recovery disc's (mfg's default) also??
The Second Question ::: If I create the System Recovery discs do I still need that Recovery Partition ??
I am really really wanting to partition my C: drive ... it's huge plus I hate seeing storage folders intermingled with system folders .. Currently using a Symbol/Character to separate them.
As of now, I can't partition the C:drive as all partitions are used.. max is 4 and I've got 4 .... C:drive, System Partition, HPTools Partition, and Recovery Partition.
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Jan 19, 2015
HP mini 110 running winXP asking suddenly for current password giving Fatal Error CNU9048J2NWhy did it do this and what is the password to get into the system?
I actually use the password provided from this forum like e9lo7gfg4o, but it is not working.
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Nov 1, 2014
compaq mini 700 enter current password fatal error system halted!!!
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Apr 25, 2014
I have a Thinkpad x130e. I completed my first backup using the Lenovo Rescue and backup application. The backup completed normally but, I still have an outstanding message in the message center telling me 'you need to perform your first backup'.
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Jul 26, 2014
For creating a System Image backup the HP guide shows two selections (External Hard Drive or Disc). Can I use a USB flash drive?
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Jun 23, 2014
How to get onekey recovery software for windows 8.1 . and i am using thinkpad e430 laptop.
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Feb 8, 2014
I got this base system device error in my device manager. I have installed X1 Ricoh multicard reader but still can't solve it.
My machine is X1-3444-BDU, Win 7 pro 64bit.
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Sep 29, 2013
I want to upgrade my S230u with the 500GB HDD to a 7mm 2,5" 480GB SSD (Corsair Force GS 480GB SATA3).
I am wondering how can I later on clone my OS from the HDD to SSD? Is it possible to plug the SSD in over USB, use some tool to clone the entire disk (including the recovery partition) and then simply switch to SSD?
Also, once I do that, how do I disable express cache and ideally disable using the built-in 24GB SSD? I am not interested in IRST as I tend to use hibernation a lot.
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Aug 21, 2012
Having a hard time figuring the partitions. first is a windows recovery drive. Second the windows boot partition. Third i'm guessing a lenovo recovery drive. Other than C: Windows, The other i'm not sure.
Other info: Made usb factory restore and made one restore point. When i made the usb factory restore when it finished it asked if i wanted to erase the recovery and i selected yes. Was thinking maybe G: was created when i made the restore.
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Aug 26, 2014
i've got a Lenovo G580 which I've had a for a little while now. It was working OK on Saturday but I tried it this morning but it wont turn on. I've tried a different power supply and I've tried it with and without the battery. When I plug the charger in the the batter light comes on but when I press the power button nothing happens.
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