Acer :: Aspire 5738 Random Reboots
Mar 9, 2010
I bought Aspire 5738 in Nov 2009 and I m running Win 7 over it since then .
Till a few days back i had no issues with it and it was working well ,but recently it has started rebooting after 3-6 hours all of a sudden while working or even if nothing is being done (only downloading is going on).
I read in this forum that it may be due to overheating (which may be the reason after all as now summer has started), but in order to check that I kept my laptop on the floor which is relatively cool and gives a proper vent to the heat emanating from the laptop but still I can see that it rebooted (which leads me to believe that it may not be due to overheating ).
I have run the AVG full comp scan and no virus is reported , and I did not install any new software except the usual AVG updates.
Even though this laptop is in warranty and I read that it may be a hardware issue ,I am wary of giving it to Acer guys as then I will have to stay without my laptop for many days (repairing time can be long here).
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Sep 13, 2009
Acer finally released Windows 7 compatible drivers for both x64 - x86 versions for Aspire 5738 and probably others... (AS 7540 ; AS 7736; AS 5736; AS 4810T; AS3810T; including all the variants of those models have Windows 7 drivers in the download page ; Travelmate from 8331 to 8571 offers Windows x86 and x64 drivers as well..)
To download them, go to [url] , select Aspire 5738 model or any other model mentioned previously, select OS "Windows 7 Ultimatex64" (In Travelmate driver downloads you can choose between x64 and x86 ).
Every driver there has inside the x86 driver included
NOTE: Even the ones that doesnt have an "x86" or 32bit folder they also work!
Tested on my Aspire 5738.
Everything works perfectly also de LAUNCH MANAGER!
LASTEST LAUNCHMANAGER: V3.0.04
[url]
V3.0.03
[url]
V3.0.01
[url]
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Sep 3, 2014
I own 15" Aspire 5738 laptop. I have hooked up 27" external monitor to it. I am facing a problem with 27" monitor. The display on the external monitor doesn't cover whole screen. The reason being that Aspire's screen is primary monitor as default. I want to make 27" monitor as primary. How can I do that?Â
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Aug 21, 2014
I own 15" Aspire 5738 laptop. I have hooked up 27" external monitor to it. I am facing a problem with 27" monitor. The display on the external monitor doesn't cover whole screen. The reason being that Aspire's screen is primary monitor as default. I want to make 27" monitor as primary. How can I do that?Â
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Oct 26, 2014
My Aspire 5738 is hooked up with AOC brand 27" HDMI external monitor by HDMI cable. This monitor is without any speakers. I made this monitor PRIMARY to 15" Aspire 5738 screen.
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When I play a DVD/CD using ROM drive NO SOUND comes out from built-in speakers of Aspire laptop. But picture runs on AOC monitor which is not useful. Aspire 5738 has TWO sound processors in device manager. One is Intel (Default) and other one ReaLTek, both are HD quality.
"How to configure (If Possible) any of the TWO sound processors to HDMI" OR any other practical solutions?
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Oct 26, 2014
My Aspire 5738 is hooked up with AOC brand 27" HDMI external monitor by HDMI cable. This monitor is without any speakers. I made this monitor PRIMARY to 15" Aspire 5738 screen.
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When I play a DVD/CD using ROM drive NO SOUND comes out from built-in speakers of Aspire laptop. But picture runs on AOC monitor which is not useful. Aspire 5738 has TWO sound processors in device manager. One is Intel (Default) and other one ReaLTek, both are HD quality.
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"How to configure (If Possible) any of the TWO sound processors to HDMI" OR any other practical solutions?
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Jan 25, 2010
Has any one else that owns an 8940G have any random blue screen errors
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Oct 6, 2014
I have an Acer 8920G Win 7 Pro which is randomly shutting down only in when connected to 'AC' power. It does not happen when using 'battery' alone or in 'safe mode'. I've tried,investigated, and corrected all overheating issues, cleaned fans, changed AC power supplies, disabled graphics card, to no avail. All drivers are up to date. This has been happening over a period of 3 months now. Can not use the laptop except when battery is charged or in safe mode.
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Jul 1, 2009
I was about to purchase a 5735 before the 5738 came out. Acer call it to be a new laptop but the specs are identical, I've checked the acer site and its all the same other than the bio-security. Can anyone else explain the differences? Is the 5738 a better chassis etc because I can't tell why the 5738 is more expensive other than blu-ray etc, which my model won't have.
Both are Centrino 2 laptops as well.
Should I just go with the 5735. Anyone have any good experiences of using the 5735 laptop? Strong, quick and reliable?
I've got an offer to buy a 5738 with a 250HD for £419 and a 5735 with a 500HD for £440.
Other than the hard drive and the fact that the 5738 is newer, which would you go for?
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Jan 31, 2015
I bought the Acer Aspire v3-771G. I've had no problems with it, but lately it shuts down randomly without any warning, like a power cut. I've checked the CPU Temps and overheating is not the problem. The computer sits on a Targus cooling pad and it doesn't get that hot around the fans. The problem occur when the pc is running games or processes (computer scans) that require more memory than when I'm just surfing. The problem happens all from 15 mins to 2 hours into a game or so (depends on how much memory that's used). I've been doing some research myself and it seems like a graphic problem.
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The computer always fits the minimum requirements for games I play and I play on rather low graphics on every game (to delay the shutdown).
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The second problem is whenever I'm streaming or watching a movie the screen randomly turns into a "snow storm". Tried to move the screen up and down thinking it was something wrong with the cable from the hardware to screen but it didn't react to that. What has made this to happen due to the careful handling of the computer. But the only thing that comes to mind is something wrong with that cable... This problem happens randomly and started last week.
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I've done some basic problem solving, with no success. I've tried restoring the computer to facotry setup, updating the bios and all the relevant drivers.Â
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I've been looking for a hardware diagnostic program on the computer itself (like other good brands have) with no luck, even looked on the web. But nothing I've tried seems to find the problem.Â
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The specs for the computer:
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Acer Aspire v3-771G
Windows 8.1 (Came with Windows 8.0)
Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz  2.40
8.00 GB (RAM)
64-bit operating system
Nvidia GeForce GT 630M
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Dec 9, 2014
I bought my Acer Aspire E1-570G in february , and since then im having random blue screens with different codes . Im trying everything to fix this problem almost everyday, and believe me soon i will break it on 2 pieces . Nothing is fixing the problem ... I have bsod files that i can post for u to see them but i dont think they really matter because i get RANDOM bsods. Every time is different ( there are around 10 different codes given that i remember ). If its really needed i can post the codes.
I have sent the laptop to the main service in my country and they said that the laptop " passed the tests" . After coming home and turning my pc on .. BSOD . The laptop went to the service again - This time they changed my HDD . It didnt fix the problem . I cant change my laptop with the warranty because the service says that the laptop is okay .
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Mar 9, 2015
I have an Acer Aspire V3-572PG (about 4 months old), and the machine shuts down randomly when on battery power. It's happened when moving it from one place to another, or with subtle shifts on my lap, and sometimes just typing triggers a shutdown. However, it doesn't happen when plugged in. Battery has been fully charged; it's not overheating; it's not the fan; it's not dust; and I've run comprehensive anti-virus scans.
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In the past, it's taken anywhere from an hour or two before it shuts down. Last night it happened simply when I unplugged the thing from the wall ... so, no moving/no touching of the computer, but shutdown when removing plug from wall!!???
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Oct 13, 2014
I have an Acer Aspire E1 model Q5WPH, runnng Windows 8. All has been well until this week when the screen began flashing random colours.
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I powered the machine off and from then on it refuses to boot back up. Power appears to be getting through as it starts up the DVD drive but then the power light goes off - then back on and the process continues until I power the machine off again.
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Nov 3, 2014
Ive had this Acer laptop E1-510p with window 8.1 and all of the sudden some of the keys accross the keyboard stop working. These keys are random and even when i plug in a generic keyboard it does the same thing ....
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Jun 6, 2009
I have a dv6000 and I have been finding lately that I need to restart the laptop 3 times in order for everything to work. First time I can't click on any icons. Restart. Second time when I run my mouse over the start icon the hour glass appears and I can't activate ctr,alt delete. Restart. Third time the wireless does not start. Then I proceed to reboot and and start and things run fine. Weird. Rebooting is done by holding the power button down.
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Apr 12, 2011
My Dell Latitude E6400 laptop reboots when inserted in the docking station. I can run all day and say I hot dock it out of the docking station and go away for half an hour. While away I use the laptop. When I return I snap the laptop back onto the station and.... it reboots! It started about a week ago. Always worked before. The peripherals are two displays, ext kybd, mouse. No USB stuff. Ethernet connected in the dock. This setup is unchanged for months now. Docking contacts clean. Under laptop too.
BIOS is most recent (did a few months ago). I reset defaults in the BIOS today after looking for any setting that may change this issue, but no improvement. Device Manager has nothing relevant either. What's wrong? The hard reboot is really bad as I lose all my in progress work and get all these Auto Recover files to manage... and logins... and restart apps... I'm not interested in putting the computer to sleep between transitions, as it has always been working flawless up to last week.
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Sep 30, 2010
I have recently upgraded my Studio 1735 from Vista 32 to Windows 7 64bit. All has been fine for a couple of months, but suddenly when the machine hibernates it reboots showing dell media centre. How I get my machine to hibernate properly?
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Feb 3, 2015
I have a problem with my dell inspiron 5520 it sometimes randomly reboots ,screen flashes and makes weird audio noise and then screen goes black and laptop reboots like normal! What is wrong with my laptop.Because when it reboots all my work is gone!
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Feb 25, 2008
I have a random ( to me atleast) with my Acer Aspire 5020. Sometimes it just randomly freezes, and not inside windows or bluescreen or anything like that, the screen goes black or turns off and the whole computer freezes with all the lights on for the power, the battery, the poweradapter if in and also the statusindicator light.
First time it happened out of the blue for like 3 weeks ago, and it scared me, manly becasue i though I would everything on it. After that it happens more often, more randomly, sometimes nothing for a few days, and then a couple of times a day.
When it freezes, i can't even reboot the the only way then is to unplug it and also remove the battery to be able to restart.
At first i though it was something with the power or something like that, so i tried just with the battery on, and it happened again. Then the reverse, took out the battery and power only with the adapter and it happened again. So i don't know whats wrong with it.
The weird thing is that sometimes when it freezes, if i randomly touch or pres on certain parts of the computer, it shuts of or reboots it self, which makes me wonder if it might be a hardware problem. Maybe something is glitching or what ever.
Also i though that it might have something to do with heating, but since sometimes it happens just minutes after I turn on the computer, i have somehow ruled that one out.
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Jun 26, 2009
My HDD random freeze once in awhile, sometimes for 30second, sometimes even worst, more then 5minute, i wonder why? i already install the latest Intel® Matrix Storage Manager, but the problem seems won't out from my laptop. Is it my HDD problem? any 6920G's user facing the same problem?
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Oct 1, 2009
My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.
Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?
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Mar 14, 2010
Lately I have been getting random lockups, with no notable cause. It more often than not is right after i get into windows and try to open something, but occasionally (over the more occasionally that it happens) it is not.
Today i got a lockup, followed by a BSOD on restart (and i diddnt have time to read the bsod)
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Jul 12, 2009
i been having lag drops in games like COD4 and GTAIV,etc even on a notebook cooler first the games been running smooth and then its drop to like 5 FPS for like 15 sec and back to normal again and i know my vents are clean and the temps when playing games is in the low 80Cs without undervolting and with undervolting its in the upper 70Cs but one question is im getting these lag random drops because of lack of RAM and will a RAM upgrade to 3gb or higher will help my problem?
GTAIV is very playable on a HD3450 and you can see youtube vids of people with a DV5z with a HD3200 playing it with no lags
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Jan 9, 2010
My Dell XPS 1645 [see sig for specs] will random shut off on me. I will be doing anything from watching a movie, listening to music, or just browsing and it will random shut off. They are like days apart but It shut off 3 times on my today :S.
These shut offs are not Temperature related as In BOTH Windows and Ubuntu it has shut off and I have been monitoring temperature in both, with log files so I can check the temperature @ shut off time.
I live in Jamaica and it would be kind of hard for me to just send it in to have it looked at. I'm hoping the next BIOS revision along with fresh installs of both OS's will do the trick.
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Aug 7, 2009
My temperature at webbrowsing and idling is usually 36 degrees with my Zalman2000 at Balanced battery seeting.
However, sometimes, sporadically, the cpu temps go up to 63 for a real quick moment (a second or less) and comes back to the late 30's. Normal?
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Jan 15, 2009
I fired up Call of Duty 4 for some online gaming whilst at the parentals house, all well and good.
Then after a few (maybe even one) minutes gaming, PING, and the laptop shuts off.
Strange I thought, as this has never happened to me before. The first things that ran through my mind were the graphics card had overheated and caused the system to automatically shut down. Although this has never happened to me personally before, I have heard of other people having this problem, and since I overclock, I reasoned this could well be the case.
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May 27, 2010
I have a less than a week old Latitude E6510.
I had four freezes while watching flash videos. I thought the adobe software was bad, so did uninstall and fresh install.
Now I've experienced a couple of more random freezes:
1. system was idle
2. surfing the web on google chrome
I have windows 7 Ultimate x64 and it seems like many people out there with vista and windows 7 are experiencing the same problem. I personally used both and on my other machine with win7 Ultimate x64, haven't had any random freeze at all.
I also have 1333mhz ram, and I know my system only supports 1066. Then I found this thread:
Random Lockups, Intel Chipset
Diagnostics and Dell are telling me there's no problem with hardwares. So I'd like to give a shot at dropping the memory speed. How should I do this?
Anyone having random system lockups with windows 7 x64?
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May 27, 2010
I got it back in September, but very rarely, and inconsistently. It's happened maybe 5 times since I've had it, so it's very hard to troubleshoot.
Anyway, I just got another one "Driver IRQL not less than or equal" which could be anything from what I've read. I've run a memory scan with the built in Dell Diagnostics.
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Jan 26, 2009
Sometimes the laptop when started wont go past the blue screens. Also sometimes it wont turnoff. I suspect it might be because of usb devices, but even still i get the problem. It's really annoying because MBP is supposed to be a flawless device.
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Jun 17, 2009
Is anyone getting the same freezing issues as i am under windows 7 on their MBP? I have a late 2008 unibody 2.53 MBP and i installed windows 7 RC on my machine with laptopvideo2go drivers and i'm geting random freezing when i am just browsing the web in firefox. I can't tell if it's a driver that's causing the issue. I notice in the action center that it's recommending me install new chipset drivers from nvidia but i haven't installed it.
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