Dell :: Windows 7 Random Freeze
May 27, 2010
I have a less than a week old Latitude E6510.
I had four freezes while watching flash videos. I thought the adobe software was bad, so did uninstall and fresh install.
Now I've experienced a couple of more random freezes:
1. system was idle
2. surfing the web on google chrome
I have windows 7 Ultimate x64 and it seems like many people out there with vista and windows 7 are experiencing the same problem. I personally used both and on my other machine with win7 Ultimate x64, haven't had any random freeze at all.
I also have 1333mhz ram, and I know my system only supports 1066. Then I found this thread:
Random Lockups, Intel Chipset
Diagnostics and Dell are telling me there's no problem with hardwares. So I'd like to give a shot at dropping the memory speed. How should I do this?
Anyone having random system lockups with windows 7 x64?
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Feb 25, 2008
I have a random ( to me atleast) with my Acer Aspire 5020. Sometimes it just randomly freezes, and not inside windows or bluescreen or anything like that, the screen goes black or turns off and the whole computer freezes with all the lights on for the power, the battery, the poweradapter if in and also the statusindicator light.
First time it happened out of the blue for like 3 weeks ago, and it scared me, manly becasue i though I would everything on it. After that it happens more often, more randomly, sometimes nothing for a few days, and then a couple of times a day.
When it freezes, i can't even reboot the the only way then is to unplug it and also remove the battery to be able to restart.
At first i though it was something with the power or something like that, so i tried just with the battery on, and it happened again. Then the reverse, took out the battery and power only with the adapter and it happened again. So i don't know whats wrong with it.
The weird thing is that sometimes when it freezes, if i randomly touch or pres on certain parts of the computer, it shuts of or reboots it self, which makes me wonder if it might be a hardware problem. Maybe something is glitching or what ever.
Also i though that it might have something to do with heating, but since sometimes it happens just minutes after I turn on the computer, i have somehow ruled that one out.
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Jun 26, 2009
My HDD random freeze once in awhile, sometimes for 30second, sometimes even worst, more then 5minute, i wonder why? i already install the latest Intel® Matrix Storage Manager, but the problem seems won't out from my laptop. Is it my HDD problem? any 6920G's user facing the same problem?
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Oct 1, 2009
My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.
Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?
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Jul 15, 2012
My computer is randomly freezing. What happens is I'm doing something I normally do like check Facebook or some other normal website and it just randomly freezes. I have no clue to what is causing this, and it never blue screens. What happens is:
All open windows are "minimized" (on the dock they show as open)My desktop goes black and has no items on itThe mouse goes to the center of the screenThe mouse and keyboard freeze upand above the battery icon there's random letters that always read "sRpIg"Here's a picture of it. My outer camera doesn't work on my phone so it looks weird.
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Jan 23, 2015
I have just bought a Lenovo Z50-70 (i5, 840M, 1TB SSHD),Installed Win 8.1 Pro with the drivers from the DVD. Everything is fine, there aren't any errors in Device manager, but randomly the computer freezes (the cursor doesn't move, it doesn't respond for anything), so I have to restart it by pushing the power button for about 5 secs.
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Dec 30, 2014
I am experiencing a system freeze at windows welcome screen or on desktop at random moments for more than 6 months, and it is because of the intel hd graphics, so at the moment I don't have the driver installed.
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May 7, 2009
I was install new windows 7 x64, i have turn on AHCI, then when installation was finish and reboot windows start and freez, i only see black screen and white curosr.
When i turn off ahci i was fine, but i need ahci to turbo memory.
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Sep 8, 2012
When I open a new window on my Dell Precision M6600 Windows 7 64 bit professional Laptop, that window will randomly have an "always on top" attribute. The problem does not seem to be related to any specific application. Â
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop.  The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)Is there any solution for this problem or any thing I can do to prevent this hang???Â
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not solved Till now)Is there any solution for this problem or any thing I can do to prevent this hang??
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Feb 8, 2013
I'm currently in the middle of attempting to downgrade from Windows 8 to 7, however during the initial reboot from the Windows 7 dvd, I would get the starting windows screen, then it would freeze up.
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Dec 8, 2013
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
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I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
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All windows updates are completed. I checked the Touchpad's Driver and it is up to date.
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NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpad to work again.
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Jun 17, 2009
Is anyone getting the same freezing issues as i am under windows 7 on their MBP? I have a late 2008 unibody 2.53 MBP and i installed windows 7 RC on my machine with laptopvideo2go drivers and i'm geting random freezing when i am just browsing the web in firefox. I can't tell if it's a driver that's causing the issue. I notice in the action center that it's recommending me install new chipset drivers from nvidia but i haven't installed it.
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Aug 15, 2014
Running Windows 8.1 for some time, but latest updates (8/13/14) Â cause the problem. Restore point and shutting down updates allows use, but it's a short term fix.Which update causes the paroblem?Â
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Nov 3, 2014
Ive had this Acer laptop E1-510p with window 8.1 and all of the sudden some of the keys accross the keyboard stop working. These keys are random and even when i plug in a generic keyboard it does the same thing ....
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Apr 10, 2013
I've been running on a T520 4239-CTO for a little over a year now without issue. I've been getting lots of random bsod and services crashing in the last few days; even Windows 7 cannot validate itself anymore.
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I ran all the hardware checks in the provided Lenovo utilities and it all seems to pass. I didn't trust this so I manually checked the smart values on the hard disk and noticed around 2400+ reallocated sectors so I decided to replace the hard disk.
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It should be noted that there are no viruses/malware on this machine. After receiving the new hard disk I did a factory restore using the dvd backups I made when I received the machine. Upon booting the new factory install on the new disk I'm still getting the same random bsod and issues with Windows 7 not being able to validate.
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I notice that everytime I boot now on the newly restored os that the "Microsoft Software Protection Platform" service has issues and cannot start. I started doing some updates using the Thinkvantage tools and they're crashing too.
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This machine is currently on pass 4 of memtest without any errors so far.
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I've replaced the hard drive and from the looks of things so far the ram seems fine. Where do I go from here?
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Feb 4, 2010
I haven't set my E6400 to sleep or hibernate or anything, just the screen switches off after 5min of no activity.
When i get back to the laptop it freezes/hangs a LOT. It can be anything from blue screen, complete freeze needing a hard reboot, hang for a while before active again, nvidia driver unresponsive and reloading. It changes from happening couple of times a day to not at all for nearly a week.
I had this with the last 3 BIOS versions and i've tried ALL of the nvidia drivers available.
I kept thinking it was the nvidia drivers somehow but it just doesnt matter which ones i'm running.
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Apr 11, 2010
i want to buy the 1557 with the core i7,
i read about the freeze problems in this machine and i wanted to know if it still exists?
if not, what should i check before the purchase in order of getting the fixed?
10x a lot!
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Apr 28, 2010
This is the second XPS 16 I got within 4 months. after 47 calls to XPS tech support and 2 system exchanges just to still have the same issue.
when I log into my facebook account and try to play farmvile the system freezes up and flashes from a white screen to black and so on until I have to force shut it down and restart. now, I know that for $2700.00 dollars I should be able to play a simple beta game.
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Jan 7, 2009
I got a new laptop in about June or so, and it ran great. I have McAfee for anti-virus, if that helps.
About 2 weeks ago, my computer started to slow down. A lot. My typing would lag on the screen, and some of the letters won't even show up.
I also seem to get an insane amount of pop ups on whatever sites I go on, and I get about 5 popups every hour, on the hour. When I scan, though, I get nothing.
Now, this is the worst part. My computer will completely freeze a lot. When it does, I'll wait a minute to see what happens.
Then, if I click the screen a few times, a single, insanely loud beep will come from the computer. This will happen a few times before I can actually use my computer, and I have to re-boot often.
My computer is insanely slow, like I said before, and it takes forever for it to finish starting up. Half the time, it'll freeze before I can even log in.
If it helps, this started around the time when I signed up for Facebook, if that has to do with anything. I've tried to do virus scans many many times, and I used the Dell Automated PC TuneUp tool. But, nothing seems to work.
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Mar 15, 2010
My SXPS 13 just freezes on wake up randomly. I am running Windows 7 x64. I recently had the motherboard replaced for a different issue but I can not remember if the freezing problem happened before the motherboard replacement.
Did anyone figure out how to fix the freezing issue? Is it hardware related? I have one month left on my warranty.
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Sep 2, 2009
i got a m4400, the webcam freeze all the time, anybody with the same problem?
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Feb 27, 2009
After verification of the application using OpenGL I always freezes Solidcam a program must be forcibly terminated.
Using the latest drivers from Dell recommended for SolidWorks
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Apr 6, 2013
I bought a Vostro 3700 i7-720q used on ebay. After I bought it I found it would freeze. I eliminated everything I though it could be (i/o conflict, drivers, etc) and nothing worked. This was probably the reason it was sold on ebay. I noticed how hot the machine and fan got. I researched upgradeding the cpu to an i7-940xm and when got the chip planned to put in best thermal transfer to solve the freeze up problem I conculded was due to heat. I thought to be Powerstrate xtreme to be the best thermal transfer to use during the cpu switchout.
I pull the heat sink and its obivous why my machine was hot. The thermal past was a crummy job. I cleaned off heat sink with arctic Ice cleaner, put powerstrate xtreme on cpu and replaced the cpu with a i7-940. Boots up and has been running fine AND it is soooo much cooler.
Getting to the heat sink IS NOT an easy task in the Vostro 3700 - I love my Vostro 3700 BUT it is a very delicate task to remove the keyboard, palm rest and base in order to get to the motherboard and heatsink. I wouldn't do it again.
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May 3, 2014
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
I have reinstalled drivers without success.
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Feb 23, 2010
Ok About a month ago I installed Windows 7 installed Everest and after I did the mouse would freeze intermittently, etc. Well Everest was updated a lot and after I did a fresh install yesterday I installed the newest version of Everest.. Still the mouse freezing is STILL present, both with the touch pad and mouse.
Is anyone else having this issue with their SXPS 16? I've tried 2 different versions one older one new of Everest and 2 separate installs of Windows 7.
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Jun 22, 2009
Does anybody have problems with standby or hibernation-function?
If my E6500 with XPprSP3 is switched to the standby-modus (via Fn+F1 oder by closing the cover) the screen stays black after wake-up with the power-button - and the system probably freezes
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Mar 18, 2013
My mouse is locked and or frozen. I do not have a password so I can hit enter to get to my main screen. I have tried doing what the dell site said to do and does not work. Told the unlock button is the key to the right of the f12 key.
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May 11, 2010
Recently, I have a problem with my Dell Inspiron 1420 as it's often freeze and auto shut down or restart. When it freezes, my screen will appear many small black pixels which are scattered around the desktop.
During the restart process, the system will require me to choose one of the few options available (eg. Start Windows Normally) as it stated there that the laptop was not shut down properly.
Remarks: My Dell Inspiron 1420 is equipped with NVidea 8400M GS.
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