HP Lockups :: Pavilion Dv7 - Random Freeze / Lockup
Jul 15, 2012
My computer is randomly freezing. What happens is I'm doing something I normally do like check Facebook or some other normal website and it just randomly freezes. I have no clue to what is causing this, and it never blue screens. What happens is:
All open windows are "minimized" (on the dock they show as open)My desktop goes black and has no items on itThe mouse goes to the center of the screenThe mouse and keyboard freeze upand above the battery icon there's random letters that always read "sRpIg"Here's a picture of it. My outer camera doesn't work on my phone so it looks weird.
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Oct 20, 2014
I have a  notebook hp pavillion 15 n042sl with Win 8.1 bought in may 2014.
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My notebook randomly freeze in different situation without any cloue, running a game or also just in windows folders and only solution is reboot whole system. I have try to recovery to factory configuration but nothing have changed.
No virus r detected, sfc / scannow don't found any error.
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May 27, 2010
I have had my Pavilion dv8 for a few months now. A month or two after I received it, I began experiencing problems with the slider treble/bass control. It would sporadically pop up and start changing the treble or bass at random intervals. It also randomly disconnected me from my wireless connection. I thought this might just have something to do with the slider being dirty, but after several attempts of cleaning it, it still remains a problem. At first it was just a little annoying, fixed by clicking the mouse or pressing the top internet button, but now it's REALLY annoying, even popping up as I write this post. Is "slider thing" the right term?
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May 27, 2010
I have a less than a week old Latitude E6510.
I had four freezes while watching flash videos. I thought the adobe software was bad, so did uninstall and fresh install.
Now I've experienced a couple of more random freezes:
1. system was idle
2. surfing the web on google chrome
I have windows 7 Ultimate x64 and it seems like many people out there with vista and windows 7 are experiencing the same problem. I personally used both and on my other machine with win7 Ultimate x64, haven't had any random freeze at all.
I also have 1333mhz ram, and I know my system only supports 1066. Then I found this thread:
Random Lockups, Intel Chipset
Diagnostics and Dell are telling me there's no problem with hardwares. So I'd like to give a shot at dropping the memory speed. How should I do this?
Anyone having random system lockups with windows 7 x64?
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Feb 25, 2008
I have a random ( to me atleast) with my Acer Aspire 5020. Sometimes it just randomly freezes, and not inside windows or bluescreen or anything like that, the screen goes black or turns off and the whole computer freezes with all the lights on for the power, the battery, the poweradapter if in and also the statusindicator light.
First time it happened out of the blue for like 3 weeks ago, and it scared me, manly becasue i though I would everything on it. After that it happens more often, more randomly, sometimes nothing for a few days, and then a couple of times a day.
When it freezes, i can't even reboot the the only way then is to unplug it and also remove the battery to be able to restart.
At first i though it was something with the power or something like that, so i tried just with the battery on, and it happened again. Then the reverse, took out the battery and power only with the adapter and it happened again. So i don't know whats wrong with it.
The weird thing is that sometimes when it freezes, if i randomly touch or pres on certain parts of the computer, it shuts of or reboots it self, which makes me wonder if it might be a hardware problem. Maybe something is glitching or what ever.
Also i though that it might have something to do with heating, but since sometimes it happens just minutes after I turn on the computer, i have somehow ruled that one out.
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Jun 26, 2009
My HDD random freeze once in awhile, sometimes for 30second, sometimes even worst, more then 5minute, i wonder why? i already install the latest Intel® Matrix Storage Manager, but the problem seems won't out from my laptop. Is it my HDD problem? any 6920G's user facing the same problem?
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Oct 1, 2009
My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.
Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?
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Jan 23, 2015
I have just bought a Lenovo Z50-70 (i5, 840M, 1TB SSHD),Installed Win 8.1 Pro with the drivers from the DVD. Everything is fine, there aren't any errors in Device manager, but randomly the computer freezes (the cursor doesn't move, it doesn't respond for anything), so I have to restart it by pushing the power button for about 5 secs.
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Dec 30, 2014
I am experiencing a system freeze at windows welcome screen or on desktop at random moments for more than 6 months, and it is because of the intel hd graphics, so at the moment I don't have the driver installed.
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May 18, 2014
I bought a brand new HP 470 (i5-3230M, 8 GB, 750 GB, AMD 8750M 2 GB) with Linux SUSE operating system. I erased everything and installed Ubuntu 14.04 64-bit (that time still Alpha release). I soon noticed the random freezes (=screen remained as it is, no mouse, nothing) that needed a hard power off (5-sec power button). I thought it was an Alpha issue but nothing improved through continuous updates. Now, Ubuntu 14.04 is LTS and officially released for over a month and I still experience these freezes. They occur always; can be 5 min or 2 hours after boot.
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I suspect the ATI's graphic card. I've installed the beta version of the latest drivers (from end of April). They officially support Ubuntu 12.04.4 LTS and 13.10 but there were people on the forum claiming it installs also on the 14.04. I risked and succeeded. But... freezes are still there.
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I'm OK to use Ubuntu down to version 10.04 (if that solves the problem). It maye be related to kernel version.I don't want to use any Windows version. I'd rather sell the notebook if Windows is a solution.
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Mar 14, 2010
Lately I have been getting random lockups, with no notable cause. It more often than not is right after i get into windows and try to open something, but occasionally (over the more occasionally that it happens) it is not.
Today i got a lockup, followed by a BSOD on restart (and i diddnt have time to read the bsod)
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Dec 8, 2013
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
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I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
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All windows updates are completed. I checked the Touchpad's Driver and it is up to date.
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NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpad to work again.
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Sep 8, 2009
My Dell Studio 15 is only about 3 months old and I have been having this problem for the last month now.
Every couple of days or so my laptop lockups - the cursor sticks and there's nothing I can do other than power it off and boot it back up and then its fine for the next couple of days.
This is random... sometimes it happens when doing something intensive, sometimes it happens when its just sitting idle on the desktop after it has only been switched on for about 5 mins
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Sep 27, 2014
I am having a bad blue-screen issue with my hp dv6-1245dx laptop. Â I am crashing to a blue screen at very random times, starting with one occurence a few months ago, followed by two months with no problems, then a few crashes in a row three weeks ago, followed by three weeks of good use. Â In the last three days the occurences are pretty much every 10 to 20 mintues, at random, and they require a few minutes of waiting before it will crank back up again. Â ( Â If I don't wait this short time, it will crank but it throws a black error screen saying "No operating system found" )Â I fear it is some failing hardware issue, like the HD about to give out. Â I have run the Image Diag.exe from the first post on this forum, and have that log cab file available. Â I also have an image of the blue screen ( it is the same each time, the error is a STOP: 0x000000F4).
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Dec 6, 2014
I have a Compaq Presario CQ61-417SA Notebook PC operating on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes into use or an hour into use. It is not caused by clicking a certain program or file. I suspect freeze issue maybe caused by hardware failure, possibly the HDD.
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Here's a few observations of the laptop and the things I've tried to diagnose or fix it. During a typical hang the HDD LED light is constantly lit. Have also had both blue screen and black screen freeze. No error messages. Hard drive gets very hot. Entered BIOS and run both Primary Hard Disk Self-Test and Memory Test using InsydeH20 Setup Utility but it passed both.Laptop has been fully reset to factory settings so it can't be because of high CPU usage.
While idle the CPU usage is usually in the range of 13%-25%, with a rare spike of 53%The hard drive is a Western digital Scorpio Black 2.5" 320GB SATA. The laptop is unused so wiping it back to original settings wasn't an issue but I would like to get it back to a useable standard.
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Jan 21, 2015
So i have a hp pavilon m6 1007tx notebook purchased from thailand....It randomly starts to freeze ... Every thing exept the cursor stops responding for a while... it happens a lot... when i tried to do a hard disk check via hp diagnosis it said that SMART passed and Short SDT Failed... i googled about it and founded it was a hard disk problem... when checked my partition with the OS for error it said that errors were found and asked me to restart and repair so i did ... it did disk check and repair twice till 58 percent and un expectedly rebooted both the times .. now it is repairing disk error..
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Mar 30, 2014
I have a HP pavilion 15 laptop, 64-bit, windows8.1, i7, intel hd graphics 4400, Geforce gt 740m. The problem is that while watching online video(youtube) through the web browsers, first of all the video playing smoothly, but after a few seconds, the video stops a while, and then continue play but the video is freeze while the audio works fine, then it completely stops. I have smooth Internet connectivity, i have checked all the flash player on browsers, drivers are updated, except for Intel HD Graphics, current version is 10.18.10.3304 , while the newest version is 15.33.18.64.3496 (10.18.10.3496) 140mb, after downloaded and run, it says that my OS does not match.
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Feb 16, 2010
I have a hp pavilion dv5-1170ei and it had problems with the audio and the quick launch buttons after upgrading to Win 7. I decided to update the bios because that was the only thing that i had not updated. Now the computer is frozen with the BIOS update still running. I once had the same problem with a dv5-1199ei and it worked fine after upgrading the BIOS. By the way i upgraded from Vista Home premium to Win 7 Ultimate.
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Jan 25, 2010
I'm trying to find out why my HP Pavilion dv1000 is randomly shutting down when I'm working on it...and when it does, sometimes I can't turn it back on without first popping the battery out and then putting it back in...
When it fails to re-start, I press the power button and all the little blue lights just flash for a second, and I hear this chirpy sound from inside the laptop...
So what I did was setup some logs with XP's Administrative Tools - Performance, to monitor the processor, memory, cache, etc, and then I will look at them to see what happens just before it shuts down.
I am no pro at this so this method is very experimental, I just started doing that this morning.
So does anyone know of this kind of problems? I read it might be a RAM problem,
it is not the battery, as it happens even with the battery out, just on AC power.
Does someone know of a diagnosing utility I might use, that would pinpoint just what happens before it shuts off?
The specs are
1.7 GHZ Pentium M, 1 GB RAM, Intel Graphics 900, windows XP SP 3
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Jun 17, 2012
HP Pavilion, think it's a dV7 or some similar name
Windows 7 64-Bit
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I was away to eat for around half an hour, and I came back to a popup with the title containing 'InsydeFlash'. It seems as though it's a BIOS flashing utility, which I've heard is never good, unless it's official from Windows. I don't remember installing it, and I don't know if it's an official Windows utility. It claims to want to update the BIOS. I cancelled it safely, and it seems to be gone (I ran tasklist on the command line, but found nothing out of the ordinary). My question is, if it appears again, do I run it, or is it probably an attack?Â
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Oct 12, 2011
First of all my laptop is : HP Pavilion dv6-6160se Entertainment Notebook
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To the problem now : A few days ago my laptops screen started  out of a sudden shutting down/turning black( no lights at all ). This was happening while using the laptop at random. The screen  had no lights, and if i use a flashlight on it there is nothing. like its turned off completely.
Before this happens. This behavior varies. Sometimes it flickers from my desktop to a black screen then back on and some times not. Most of the times screen changed to a random color (green mostly)Â then becomes black/shuts down.
NOTE: The laptop keeps running, i can hear the videos playing so it probably isn't a gpu chip or gpu issue , music and games.
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Here are everything i tried and all or the details i could accumulate in past couple of days:
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1. If the screen flickers , blacks out and then turns back on i get a message that gpu drivers have stopped working and recovered ( Â on both amd and intel ).
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2. If the screen blacks out, on rare ocasions if you close the laptop lid and let the laptop go to sleep , when waking up screen works again ( noticable due to screen moving)
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3. I tried installing 4 different drivers all with clear install. ( didn't work)
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4. I tried to  to recover system with restore point. ( didn't work)
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5. I tried to lower the screen brightness. ( didn't work)
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6. tried this trick:Â Turn off laptop.. Remove battery.. Hold the power button for 30-45 seconds.. Plug-in the charger ( don't put the battery in )Turn on laptop and see if it works.Â
Very Noticable details:
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7.  Since  on of the rare fixes requires to move the lid  i tried shaking the screen a bit or pushing it slightly to different directions. This actually  does the trick and turns the screen back on ( i am right now typing  this after using this "trick"
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So, with this one as a hint there are a couple of stuff i have in mind but i am not sure ...
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a) There is a loose LCD cable and when i type a little vibration moves it and ends up in a black screen.
b) I read that if you use a flashlight and you cant see  your desktop it means its a bad inverter.
c) Can the inverter have a lose cabe instead of the lcd ?
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Currently the screen looks ok ( maybe its the certain angle it has after i moved it. Tried to play a game for a few mins and i got the black screen again. Closed the lid  so the laptop goes in sleep mode then opened it and it worked. Just for the records.
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Just tried to play a game again. got the blackscreen, shaked the screen a bit and it worked but for the 1st time i get the message "Â Application has been blocked from accessing graphics hardware" , Can it be that its the GPU after all or maybe drivers?Â
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Tried to play a game again and it seem to trigger the issue . ( i am currently running the laptop with only the intel drivers installed) ...
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Oct 20, 2008
I know a few people are experiencing this, not sure if it's the same with the E series, but the entire M4400 will fully lock up and die, requiring a hardboot. As in, a super-freeze: lights, keyboard, mouse, applications, display, everything. No chance to remove the freeze besides doing a hardboot. I've left it on for hours after the freeze, and still no luck.
This is a ridiculous problem. Imagine typing pages of documents, presentations, creating image files, working on CAD files and then it freezes completely. No ctrl+alt+del to save you here, no "quick-save".
Why is this happening? I've had 3-4 lockups every 10 minutes at a time. Using Dell memory, and default Dell hardware.
Weird situation: It has -never- locked up while watching episodes of fresh prince of bel-air on freshprincetv.com, and has -never- locked up while playing half-life 2 for four hours straight...this is worse than a defective GPU. More like a defective motherboard here...
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Sep 18, 2008
I recently was given a broken Acer C110 on the condition that I could keep it if I could fix it.
The issue is this:
After X time (anywhere from 5 to 30 minutes) of use, the screen will suddenly lock up and display the last rendered frame, but artifacted with a series of pinkish and green rectangles arranged in a few columns on the screen. Very odd. Immediately before this happens, the (a) fan will spin up for a half a second or so.
I had replaced the memory, in case it was a bad RAM sector. No change. I figured I would do some research before spending more on new parts, but couldn't find any info on this particular problem anywhere online.
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May 10, 2010
Having an issue with my Envy. As soon as I got the machine I installed a SSD and clean copy of Win7. Drivers were downloaded from the thread in this forum section. The computer seems completely fine, temps are well within normal range (68c load CPU 74c load GPU). Besides the crashes, I have not experienced any other sort of instability with this machine.
The issue is an annoying hard lockup-my games will completely lock up and go into an infinite sound loop. The only remedy is a hard reset-I can not access the task manager or any other Windows functions. This happens at seemingly random, whether it be 5 minutes into a match or 2 hours in. The crash is not being triggered by heat-my system stays very cool, even during gaming.
The crashes seem to happen in any 3D game (but not furmark, for some reason)-at first I thought it was an issue with Bad Company 2, but after having time to muck around, I've realized that it is happening in all my games (including Just Cause 2, Team Fortress 2, GTAIV, Trackmania, Battlefield 2, etc).
I can't think of any reason why this is happening-I have a relatively clean Windows installation (need to save space on SSD) and up to date drivers. The only program I run in the background is NOD32, which has not given me any issues in the past with my other machines (I have tried disabling NOD32, to no avail).
My best guess is that it is video driver related. I have tried the Catalyst 10.4 driver from HPs website, as well as the 10.x ALL 8.74 beta driver-the 8.74 driver unlocks more resolution options and fixes BC2 load times, but both drivers are susceptible to the crash.
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Mar 19, 2013
I am running a Dell D630 with Windows XP, 2 gig memory.Recently, I began having an issue where the screen would lock. Unable to move the cursor,, type or anything. This would occur with various pgms, Word, excel, even with just the desktop.Cycling power would allow me to resume for some time, then it would occur again. It doesn’t seem to be load related as it can occur with little going on.I ran checkit and it showed a memory allocation failure. I have read that this may be a false failure with checkit. I’m not sure.
I replaced the RAM (2gig) and the problem still occurs.I have windows allocating virtual memory..I then tried to do a restore, thinking some update got loaded and is causing the problem, but restore fails when I run it.I am thinking possibly a bad sector on the HD, but have not found anything to check this out.
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Feb 3, 2015
My HP laptop wont load after login... Turns on fine, once I log in it just shows a black screen with cursor....
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Mar 24, 2013
Pavilion dv6 won't start up - black screen
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Dec 19, 2013
I have forgotten my bios password when 3 time hit the code 93296579.
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Nov 11, 2014
I've been given an HP Pavilion G6 laptop that belonged to someone who passed away. It asks for a power-on password, and after three tries I got a System Disabled code of 79308945. Is there a way to change the power-on password? I've read several threads in these forums asking this exact question, and people have been given an individual code to get into their machines.
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