HP Split X2 Lockups :: Touchpad Will Freeze Sometimes After Upgrading To Windows 8.1
Dec 8, 2013
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed. I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpad to work again.
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Mar 10, 2012
My daughter has a HP Split 13-m111sa x2 notebook/tablet. She got it in March of this yearand it is currently running Win 8.1 OS with updates applied.
The problem/symptoms are this: - The WiFi connection she uses both at home and school is dropping after about 5 mins after connection. It is happening with different WiFi connections both secure and open requiring login (eg BT WiFi hot spots).
Steps/action taken so far:-
Removed known networks and re-joined
Performed IPCONFIG /flush on device
Provided static IP address to WiFi at home, different to the one supplied by the router but in the same range.
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Jan 11, 2015
My Split X2 occasionally locks on the blue HP logo during startup. Usually a hard restart will work with no other issues. A few times, including today, the hard restart does not work and it continues to lock on the logo screen. I hard restarted around ten times today before it finally fully booted.
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Aug 1, 2014
I bought this HP Split X2 about two months ago. When I am working on it, if I move and the screen moves ever so slightly back and forth, it will completely shut down. I have to adjust the screen to a angle where the power button will turn it on.
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May 18, 2014
I bought a brand new HP 470 (i5-3230M, 8 GB, 750 GB, AMD 8750M 2 GB) with Linux SUSE operating system. I erased everything and installed Ubuntu 14.04 64-bit (that time still Alpha release). I soon noticed the random freezes (=screen remained as it is, no mouse, nothing) that needed a hard power off (5-sec power button). I thought it was an Alpha issue but nothing improved through continuous updates. Now, Ubuntu 14.04 is LTS and officially released for over a month and I still experience these freezes. They occur always; can be 5 min or 2 hours after boot.
I suspect the ATI's graphic card. I've installed the beta version of the latest drivers (from end of April). They officially support Ubuntu 12.04.4 LTS and 13.10 but there were people on the forum claiming it installs also on the 14.04. I risked and succeeded. But... freezes are still there.
I'm OK to use Ubuntu down to version 10.04 (if that solves the problem). It maye be related to kernel version.I don't want to use any Windows version. I'd rather sell the notebook if Windows is a solution.
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Sep 29, 2014
It's been getting worse as of late, it's really annoying.
Product name:HP 15 Notebook PCProduct number:G9D76UA#ABA
and I use the latest version of Windows 8.
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Mar 10, 2012
My daughter has a HP split 13-m111sa x2 running Win8.1 64Bit.
Recently she has been unable to start the laptop up as it just hangs at the HP splash logo with the 'buffer circle' going around.
I was hoping to find how to do a hard reset on this model.
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Jul 15, 2012
My computer is randomly freezing. What happens is I'm doing something I normally do like check Facebook or some other normal website and it just randomly freezes. I have no clue to what is causing this, and it never blue screens. What happens is:
All open windows are "minimized" (on the dock they show as open)My desktop goes black and has no items on itThe mouse goes to the center of the screenThe mouse and keyboard freeze upand above the battery icon there's random letters that always read "sRpIg"Here's a picture of it. My outer camera doesn't work on my phone so it looks weird.
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Jul 22, 2014
Dell Latitude E5540 keyboard and touchpad freeze. Sometimes when pressing Enter the keyboard and touchpad freeze but the laptop keep processing, so I need to restart my notebook to have the keyboard back....
Specs:
8GB DDR3
500GB HDD
Windows 7 Pro x64, even with the preinstalled Ubonto have the same issue.
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Feb 5, 2010
I think that this feature is really nice in Windows 7 how you are able to split two different windows evenly on the desktop by just dragging each window to the left and right side.
With that being said, are there any programs/apps out there that can mimic this feature for Mac? Specifically the latest OS Snow Leopard?
TwoUp was program capable of doing this but has been discontinued.
Any fellow Mac NBRers know any others?
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Jun 7, 2014
After updateing from windows 8 to 8.1, my HP Split 13-m010dx x2 no longer has bluetooth. Even the option in the settings is gone. I installed the new drivers with no luck either. Is there a solution other than going back to windows 8?
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Jul 17, 2014
I have just bought the Hp Split 13 X2, product no. E7G42EA#ABU and upgraded to Windows 8.1
I'm having real problems trying to get anything to bluetooth to my PC. Tried to find different ways to solve this , but had no luck.
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May 7, 2009
I was install new windows 7 x64, i have turn on AHCI, then when installation was finish and reboot windows start and freez, i only see black screen and white curosr.
When i turn off ahci i was fine, but i need ahci to turbo memory.
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Sep 21, 2014
I own an HP 15 and i recently downloaded a game. when I opened the game and tried to play I was unable to press any button on my keyboard and move my touchpad at the same time. An example is that I was playing a first person shooter and i was unable to walk forward and aim at the same time. The touchpad would not let me aim unless i would stop moving (not pressing the w key.) I figured it was the numlock being enabled but after spending 2 or 3 hours searching on how to turn off the numlock such as using the on screen keyboard and using a combination of fn+ another key and I still have not succeeded in finding out what the problem is.
Product name: HP 15 Notebook
Product Number : FNH61UA#ABA
Operating System: Windows 8.1
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Feb 24, 2010
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
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Aug 19, 2014
The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.
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Apr 10, 2013
I have a HP G56-130sa, i have a problem with my touchpad, suddenly the hardware lock button on the touchpad has stopped working ! When i double-tap it the light doesn't turn on and lock the touchpad. Also my scroll gesture on the touchpad has stopped working ! What should i do ?
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May 27, 2010
I have a less than a week old Latitude E6510.
I had four freezes while watching flash videos. I thought the adobe software was bad, so did uninstall and fresh install.
Now I've experienced a couple of more random freezes:
1. system was idle
2. surfing the web on google chrome
I have windows 7 Ultimate x64 and it seems like many people out there with vista and windows 7 are experiencing the same problem. I personally used both and on my other machine with win7 Ultimate x64, haven't had any random freeze at all.
I also have 1333mhz ram, and I know my system only supports 1066. Then I found this thread:
Random Lockups, Intel Chipset
Diagnostics and Dell are telling me there's no problem with hardwares. So I'd like to give a shot at dropping the memory speed. How should I do this?
Anyone having random system lockups with windows 7 x64?
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Aug 26, 2014
I have an HP Chromebook 14. Two issues, one the mouse arrow has disappeared while using the touch pad. The cursor (arrow) reappears when I plug in a wireless mouse. Second I have seen where it says to hit the Esc+Refresh+Power and this might regain the mouse cursor. Where or what the "Refresh Button is".
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)Is there any solution for this problem or any thing I can do to prevent this hang???
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not solved Till now)Is there any solution for this problem or any thing I can do to prevent this hang??
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Feb 8, 2013
I'm currently in the middle of attempting to downgrade from Windows 8 to 7, however during the initial reboot from the Windows 7 dvd, I would get the starting windows screen, then it would freeze up.
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Aug 15, 2014
Running Windows 8.1 for some time, but latest updates (8/13/14) cause the problem. Restore point and shutting down updates allows use, but it's a short term fix.Which update causes the paroblem?
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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Mar 25, 2014
Have an HP DV8110us Pavilion notebook purchased in 2006. Running XP SP3. Upgrading to Windows 7 with a clean install. Ran the MS Windows 7 Upgrade Advisor. This notebook has the AMD Turion 64-bit chip running at 1.8 mhz. I have 2 GB memory. Looking through the Win7 options, I decided to order Win7 32-bit, since I'm only carrying 2 GB of memory. Win 7 64-bit seems to be happier with 4 GB. While the Advisor shows I have some drivers that need updating after Window 7 is installed, I just noticed that the Realtex RTL8139/810x NIC needs a new driver for 32-bit Win7, but under 64-bit Win7, the NIC is compatible.
Should I have ordered the 64-bit Win7 ? Or should I look around for a new Realtek driver ? Realtex has a link to an old Vista driver that should work. Other searches suggest that a workable driver might be on the Win7 DVD.
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Oct 26, 2009
I have a E1505 (6400) and I was running Vista 32 bit with 2 x 1 gb ram. I bought 2 x 2 gb ram, and it caused all sorts of problems.
I took the opportunity to upgrade to 64 bit with Windows 7 (clean install), and I reinstalled my 2 x 2 gb of RAM. It seems to be running smoothly so far... But only 3.25 gb is recognized as "usable" in Windows and my BIOS.
Does anyone know any settings I need to change or if there is a different BIOS for 64 bit OS's?
I did some googleing and found some recommendations for updating the BIOS if RAM that should be usable is not.
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Sep 24, 2009
I have an Acer Aspire 5920G with Vista premium 32bit and was wanting to upgrade to Windows 7 (through MSDNAA) but wasn't too sure about it. I take it I can still download all the Acer eNet management etc software as well as everything else that came with my laptop to use in W7?
Has anyone else successfully upgraded their PC and got everything to work?
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May 5, 2009
I have a VGN-CR290 notebook pre-installed with Vista Home Premium. I was thinking of upgrading from Vista to 7 RC1 and I was wondering if I can still re-install Vista using my VAIO recovery partition after I had made the upgrade?
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Dec 2, 2009
I've finally recieved my windows 7 disk from HP
But before I go and upgrade/install everything I have a few questions.
1. Am I able to do a clean install? Does the product key in the kit allow for me to do this?
2. How would I go about doing a clean install properly? (paranoid about mucking things up)
3. After doing a clean install, am I able to use the second disk to update the drivers, etc. or can I only use it when doing the upgrade option?
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