HP Split 13-m010dx X2 Audio :: No Bluetooth After Windows 8.1 Update
Jun 7, 2014
After updateing from windows 8 to 8.1, my HP Split 13-m010dx x2 no longer has bluetooth. Even the option in the settings is gone. I installed the new drivers with no luck either. Is there a solution other than going back to windows 8?
I have been having several problems with this laptop:
- When the computer boots, it boots extremely sluggish and takes as long as 15 MINUTES to finally be able to use the laptop without issues.
I tried wipping the OS and install Windows 8.1 again (I deleted all the partitions and reinstalled a new copy of windows), it worked a bit, the sluggish boot was reduced from 15 minutes to 2 or 3 minutes. I was updating all the drivers and everything, when suddenly i thought it was a good to update the bios in order to finally fix that problem.
As soon as i started the bios update, the laptop restarted and showed a blue box with the text: "Flashing Boot Block", below, it shows the percentage number and it's stuck on 77%. I have leave the laptop for hours on that screen and the number dont increase. I tried to restart the laptop by doing a hard reset, but as soon as i turn on the laptop the "Flashing boot Block" Box appear and it starts all over again, and again, it gets stuck at 77%.
I have a new HP Split 13 X2 laptop/tablet. I upgraded to Windows 8.1. Tried to update system bios but it fails. I have anti-virus turn off when running update and my account is administrator status. Every time I try and update the bios I get a failure error and it says copy update failed.
My Bluetooth is not working since I update to Windows 8.1. I tried everything. Not working. Driver error. I test through a driver scanner. It days I needed Ralink Bluetooth PCIe Adapter version 126.96.36.199 .. Where can I get it?
Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC Product number C6M11EA#ABU driver version 188.8.131.5207
First my notebook specs Lenovo G570 (part number: 43345JU) i5-2410M 8GB RAM Qualcomm Atheros AR9285 WLAN dont know the make of bluetooth (mostly broadcomm) Came with Win7 Home premium x64
The Win7 that it came with also had lenovo energy management through which I could toggle the WLAN and bluetooth on and off. Since I never used the bluetooth, I turned it off via energy mgmt.
Also interestingly, when I was running Win7 I had it dual boot with Ubuntu. And if my Bluetooth was turned off via EM from win7... bluetooth wouldn't be recognised in ubuntu and there was no way of turning it back on... I had to boot back into win7 and turn it on via EM and boot back into ubuntu.
Recently I updated to Win8.1 but hadn't turned on the bluetooth before doing so. In Win8.1 the bluetooth device is not recognised anywhere..not in PC settings(metro UI), not even in device manager. I tried to install the energy management for 8.1 from the support site but it was extremely buggy and didnt find any option to turn on bluetooth. The old EM didnt install properly in comaptibilty mode.
In ubuntu now (dual boot with win8.1) its still the same. Bluetooth not regonised just as before.
I cannot go back to win7 now. There is no proper EM for win8.1. There is no option in BIOS regarding bluetooth. How do i turn on the bluetooth adapter?
After I noticed bluetooth not working after the upgrade--doesn't even show up on device manager. I actually got it working once -can't remember where the driver came from--and then hp pushed out a new ralink driver and it's not worked since even though i've tried several things, including direct download from mediatek. I have Ralink RT3290 802.11bgn Wi-Fi Adapter and just need a driver that will work. I think i have about 4 separate bluetooth stacks now--may be part of the problem--but the most recent one came from hp.
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC D1C68UA#ABA Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC Product number: C2C18EA#ABU Windows 8 64-bit
I have an Aspire V5-571G... I updated to Windows 8.1 (64bit) a few days ago.
Since the update, when playing audio on iTunes (was 11.3 but now updated to 11.4 both post win 8.1 anyway)/Windows Media Player and on YouTube & other sites, audio has stopped working completely or become extremely distorted. Sometimes it works fine but never for extended periods of time. I'm not sure what triggers the distortion and silence but it has ONLY been happening since the 8.1 update.
I updated the RealTek sound drivers with the driver for my model from the Acer website and it has not improved the situation. I've been looking around for a solution / cause of the problem and the only questionable driver I have is this: There's no update for this on the Acer site r.e. my model and the Windows online update thing cannot find an update either.
If it's not possible to fix this via updating or tweaking 8.1, is it possible to do a system restore back to Win 8 without removing my files and if so how?
After upgrading to Windows 8.1 x64 bit, my bluetooth is not detecting and cannot be detected by other devices (my mobile phone). In device manager, I have NO yellow triangles with exclamation marks, when I search automatically for updates, windows says everything is up to date (see picture below) so everything seems fine and running. Bluetooth is on but after searching does not find devices (even if the phone is also on bluetooth).
I just finished installing Windows 7 on my new dv7-1285dx and while everything works just fine after a Windows update (audio/video/touchpad/sd card reader), when I run device manager there are three devices with no drivers and a small yellow exclamation mark on their icon. These three devices are all listed as "Base System Device" and when I tried searching for a driver update online it didn't find anything. I visited HP's drivers page for my model and I think I have everything listed there already working... It's just these three devices which I don't even know what they are.
In the original Vista install that came with the laptop there are no such errors in Device Manager. I already have my recovery discs if these might help in this situation.
Here my laptops full specs, you can find them here: [url] (that's the exact one I bought)
So I recently updated my u310 Touch to Windows 8.1. My audio isn't working anymore. I've checked the drivers, and updated all that come with the Windows 8.1 update.
My Device Manager says that my Conexant SmartAudio HD is updated, and so is my Intel (R) Display Audio. To make sure, I downloaded and installed the drivers from the Lenovo support site. When I try to play something on iTunes or on Windows Media Player, it just stops, and no sound is emmited. Youtube, or any other music player on the web, isn't working either.
I just updated my G780 to Windows 8.1 this morning. every time I boot up the computer, I get an Error message stating" Dolby Advanced Audio - Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists. I have restrtaed the computer and I do not know where the driver is for this or where to install it. Computer is just over a month old.
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed. I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpad to work again.
I installed the update for IDT HD Audio (it prompted me to in windows update) and I have been disappointed.
My most important problem: The audio sounds fine though the built-in speakers, however the sound though my headphones (provided by the Independent Dual Headphones profile) is inexcusably quiet. At max volume, it is only at comfortable listening levels.On the other hand, I am glad that it finally switches profiles automatically when I plug in a device via mini-jack.The second issue is the "SRS Premium" feature not working properly: I bought my laptop before they started doing that whole thing, so mine does not have an SRS badge by the speakers like others I have seen, but the update gave me the feature so I just expected that it would work. Thing is, the sliders are all messed up, I can't get it to stay at the percentage that I set it at (screen/app refreshes reset the sliders back to 0%). And even at that, if I manage to get a slider up to 80% whatever, it makes no difference in sound. I tried changing songs in case it wasn't real-time updating but that didn't work either.
I have an HP Envy dv7-7230us. I recently installed multiple HP updates deemed "critical" by their prompt. After installing and rebooting, I have no sound. If it is a clue, it also disconnected my WiFi.
i own a HP notebook model 15e070sl currently running Windows 8.1 Update x64.Today the HP Support Assistant reminded me that there's an update for my audio driver and i tried to install it, but the installation failed. So i tried downloading the driver manually also but still the installation fails; the update is called sp62228 for Realtek Audio Driver (with DTS Sound) and this is the error it returns:
i had the same error with this driver even when the PC was running Windows 8 and later with Windows 8.1, so i postponed the update but it still doesn't work. I tried installing it when the PC was new out of the box, so i can say that for sure the problem is not related to any program i may have installed. I also tried uninstalling the audio driver but still it won't install, and i have to restore the previous driver via HP Recovery.