Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
I'm not sure if it's caused by the Windows 8 update from a few days back, but the problem started around then.
The audio on my laptop is not working. The mute stays on, even when I press the physcial keyboard button to enable sound, and try to enable sound with my mouse from the volume menu. Nothing has audio.
Laptop is a HP Pavilion dv6 Notebook PC running Windows 8 Pro 64-Bit.
I've seen some other people mentioning a problem like this recently...
I have an HP Pavilion dm4 that I bought last summer, but I'm not sure which model #s specifically comes after that.
I just updated my HP BIOS and now I am not getting any sound from the speakers or through headphones, this has happened before though I admittedly cannot remember what the solution was.
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
I have the Envy 15 which came pre-installed with Win8. When the 8.1 update came out I installed and now can't get any audio when connecting via HDMI to my TV although image is there.
I've ensured all the drivers are updated AFAIK, but in the Device Manager I get the highlighted, obviously as above, the cable is plugged in.
All was working fine prior to the update and I have also used 4 different cables, which are all fine as I also have an old Compaq laptop which is still running Win8 allows audio via HDMI.
I have a Pavilion g6. and I am on windows 8, It and I have suddenly lost my sound not sure what information I need to supply
View 3 Replies View RelatedI've recently installed windows 8.1 and now have no sound. The speaker icon in the bottom right corner has a small red x on it, when i have the mouse over it, it says 'no audio output device is installed'. I found that updating the driver in sounds via the at control panel but this the said:
'Windows found driver software for your device but encountered an error while trying to install it
IDT HD Audio CODEC
A device attached to the system is not functioning'...
laptop hp pavilion ze 4800 windows 7 ultimate...My hp pavillion ze 4800 has not sound with windows 7 ultimate, I know that HP support service does not include drivers for windows 7 on this product only for windows xp. Nevertheless this Laptop has enough resources to run a windows 7 operating system except for the video card, but it's not much important for I use it to make common task only, moreover microsoft stopped supporting windows xp and if this Hp can take a windows 7 So why to make it useless.the audio driver for my laptop running windows seven.
View 9 Replies View RelatedI have an HP Pavilion Sleekbook 15-b002ev with Windows 8.1. I experience the following problem. Sometimes I have audio and sometimes I don't, without a particular pattern. I may watch a video with no problem, but on the next video the sound will be off. I have tried everything. Uninstalling the IDT codec and re-installing it and un-checking the exclusive mode. The same thing happens even after installing the latest IDT Codec (6.10.6425.0). When audio is off, I'm trying to test the speakers and the message that this device is being used by another application, is appearing.
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I don't have any sound...
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
View 3 Replies View RelatedI have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
I checked all my browser settings aswell and nothing is wrong.
I have an HP Envy dv7-7230us. I recently installed multiple HP updates deemed "critical" by their prompt. After installing and rebooting, I have no sound. If it is a clue, it also disconnected my WiFi.
View 4 Replies View RelatedI have updtaed my windows as regular update but after that no sound from speakers. laptop is showing everything is fine and all sound drivers all working fine so whenever i clicked on scan for hardware changes in device manager menu then speakers starts working fine so every time i have to make that step to enable speaker., already i have uninstalled drivers and updated with default updater but same issue occurs in next boot...
View 3 Replies View RelatedI just recently bought an HP - dv6 WF536AV Laptop. The sounds were proper from the built-in Altec Lansing speakers , till i updated the audio drivers via HP Support Utility.
Now i do not get any playback from the speakers mentioned above, but while plugging in my iPod headphones, there is audio in the headphones.
I've tried to reinstall the IDT Audio driver from the HP Support utility as well as one downloaded from the website :
IDT High-Definition Audio Driver 6.10.6289.0
[URL] ....
Yet, nothing is resolved. Of what i understood from various articles on the web, was that the new driver sets the headphone jack as the primary device for audio output and hence it does not reach the speakers.
Also , I'm pretty sure of this not being a hardware conflict since the laptop is recently purchased and i've rarely used the headphone jack.
Following are the details about my system :
• HP Pavilion dv6t customizable Notebook PC
• black cherry
• Genuine Window s 7 Home Premium 64-bit
• Intel(R) Core(TM) i3-350M Dual Core processor (2.26GHz,3MB L3 Cache)
• 512MB ATI Mobility Radeon(TM) HD 5470 sw itchable graphics[HDMI, VGA]
• 4GB DDR3 System Memory (2 Dimm)
• HP TrueVision Webcam and Digital Microphone
IDT High-Definition Audio Driver 6.10.6289.0
Hardware ID's :
HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A&REV_1004HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A
Since Windows did an automatic update to my CompaqCQ58 laptop (running on Windows 8.1) on 16th August I've lost all sound.
I've read Mario's methods for correcting the fault, but my list of "Installed Updates" does not show KB2962407.
There is an update on 16/8/14 numbered KB2962409. Is this the one I should uninstall and hide, or am I going to lose some other function of the laptop?
Surely I am not the only one affected by this glitch. Are HP bombarding Windows with demands for them to correct their fault, or are we all expected to repair our own machines!
No sound from my PC. This problem occured weeks ago and no fix or notification from HP.
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Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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My product name is: Windows 8 HP Pavilion Sleekbook 15 PC
Product number: C6N92UA#ABA
I have an older HP Pavilion dv 9000, with Windows 7. I was attempting to watch a video and noticed that the sound was muted. So, initially, I tried to turn it up, but it seemed locked. It had never done that before, so after several failed attempts, the mute sign disappeared and now it's just a red x, and when I go in to check it, it tells me that there is no sound hardware installed. I tried to install a new driver from your website but it is still not working.
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