HP Dv6 WF536AV Audio :: IDT Driver Update - No Sound From The Built-in Speakers
Nov 22, 2010
I just recently bought an HP - dv6 WF536AV Laptop. The sounds were proper from the built-in Altec Lansing speakers , till i updated the audio drivers via HP Support Utility.
Now i do not get any playback from the speakers mentioned above, but while plugging in my iPod headphones, there is audio in the headphones.
I've tried to reinstall the IDT Audio driver from the HP Support utility as well as one downloaded from the website :
IDT High-Definition Audio Driver 6.10.6289.0
[URL] ....
Yet, nothing is resolved. Of what i understood from various articles on the web, was that the new driver sets the headphone jack as the primary device for audio output and hence it does not reach the speakers.
Also , I'm pretty sure of this not being a hardware conflict since the laptop is recently purchased and i've rarely used the headphone jack.
Following are the details about my system :
• HP Pavilion dv6t customizable Notebook PC
• black cherry
• Genuine Window s 7 Home Premium 64-bit
• Intel(R) Core(TM) i3-350M Dual Core processor (2.26GHz,3MB L3 Cache)
• 512MB ATI Mobility Radeon(TM) HD 5470 sw itchable graphics[HDMI, VGA]
• 4GB DDR3 System Memory (2 Dimm)
• HP TrueVision Webcam and Digital Microphone
IDT High-Definition Audio Driver 6.10.6289.0
Hardware ID's :
HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A&REV_1004HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A
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Jun 11, 2014
DV7T-4100 w/Intel i5 M460 processor
Product ID: WW189AV
Windows 7 (64 bit) Home Premium
My laptop has no sound at all - built in speakers, earbuds, not even when connected to my TV using the HDMI port (which is a separate driver).
2 weeks ago all sound was working. I was watching (and listening) youtube videos using my earbuds. I stopped a video and left my laptop unused until the next day. There were no installs or updates applied that I am aware of. The next day I closed Youtube and played words with friends and there was no sound. I restarted the laptop and still no sound.
I have read and worked through many processes and fixes found on this and other forums but have been unable to get sound working. I also attempted to restore my laptop back to prior to this issie but my restore points fail (corrupted).
Drivers: Both drivers are present and state they are working properly - they are current versions
ATI high definition Audio Device Date 5/6/2010 Ver 7.11.0.7706
IDT High Definition Audio Codec Date 6/17/2010 Ver 6.10.6289.0
I have uninstalled (checked delete the driver software for this device) and reinstalled multiple times.
I have uninstalled, shutdown, removed power and battery, held power button for 30 seconds, then repowered and let the drivers reinstall (they automatically installed upon boot I was not able to run the sp50642.exe that I downloaded).
I also used the HP Recovery tool and reinstalled the drivers to factory default
I have run Microsofts problem finder and it reports all is working.
I have verified there are no settings muted or disabled. When I test the speakers from"Sound and Headphones" Properties, I get "Failed to play test tone".
FYI - I have not done an update to the BIOS but I checked and mine is the updated version F.29 but the date is 14 days older then the downloadable SP55299 version.
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Dec 12, 2009
I purchased a 13" HP Dv3t-2000 Moonlight White laptop back in May 2009. I got this particular model before HP released the backlit keyboard option in their slightly newer DV3t's. I also upgraded from Windows Vista Home Premium 64 bit to Windows 7 Home Premium 64 bit in October 2009.
Anyways, ever since I got my laptop I've had an audio issue. Whenever I turn my volume up to 100%, and I play music or a youtube video through my built in speakers, the audio output gets crackly. I can feel the audio vibrating through my laptop. I have to turn my volume down to around 64% to eliminate only a part of the crackling.
This crackling issue doesn't happen when I listen to audio through headphones or earbuds. But I would like to have clear audio output through my built in speakers.
ON A SIDE NOTE: My brother got a 13" HP Dv3t Espresso Black about a month after mine, and his has a backlit keyboard. When he turns his volume to the max, and plays something through his built in speakers, there is NO CRACKLING whatsoever!
I went to his Speaker settings and found that he has the IDT High Definition Audio Codec installed. I checked mine and it just says Default speakers. That raised a red flag - the fact that I didn't have this IDT codec could be my problem..........
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I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Jul 11, 2014
My computer went through a standard update, nothing out of the ordinary and all of a sudden my audio doesn't work. I restart my computer and it works for a couple of minutes and then it stops. Ten minutes later it works again and then cuts off and so on, so forth.
Product Number: C8F10AV
Model Number:
I have Windows 8, 64-bit operating system.
I followed the direct HP support website to troubleshoot the problem and it told me to turn the volume up.
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Aug 17, 2014
I have an HP2000 Notebook PC...I have no sound coming from my speakers....
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I had sound coming from my speakers yesterday, but today none at all. What is going on HP?
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Aug 3, 2010
I have a DV6-265us laptop running MS Vista SP2. Recently, my internal Altec Lansing speakers stopped working. First it was the left speaker, then both. I thought for sure the speakers just died, so I ordered a replacement on EBay and just got and replaced it yesterday. BUT, I still don't have any sound. I can plug in external speakers into the speaker port and they work fine.
Now here is the strange thing. The speaker icon on the status bar is working exactly like it did before. Its not showing any red X or error at all. I can test the sound and the visual looks like its working, but there's nothing coming out of the internal speakers. I've gone to Control Panel, Device Manager and there's not red Xs anywhere. The device driver says its working fine, but I didn't trust it, so I did a HP driver restore and put back the original one that came with the laptop .. .Still nothing.
I've read the troubleshooting articles on the HP Support pages, but nothing has worked so far. My next step is either to replace the audio board or the power button board. I'm not sure about the audio board because I don't know how its tied into the speakers AND plugging in external speakers IS working. It's really a sub board and seems to only have the external ports for the microphone and speakers as well as the infra-red port. The internal speakers are plugged into the power button board and I thought that is where the problem might be since putting in a new internal speaker didn't seem to work. The microphone is also plugged into the power button board, but that seems to be working though.
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Also, this solution doesn't work:"All u need to do, is right click Communication headphones, and click Disable.right click Sound button on taskbar> playback devices now you have speakers and headphones selected as default device, and communication headphones seleted as default communication device."The communication headphones have been disabled, but the speakers still play alongside the headphones.
I think part of the problem is that the playback device is "Speakers and headphones", but I can't split this into two separate devices for the life of me. if I disable "Speakers and Headphones" and enable "Communication headphones", the problem fixes itself and then introduces new problems: certain programs requiring sound output do not work, and the volume-changing buttons on my keyboard don't change the volume.
I have IDT High-Definition Audio CODEC (as a driver?).I can't remember what I did before this happened. I suspect it was the audio driver update, but that's a wild guess.
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Product Id: 00179-60940-54099 AAOEM
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I've seen some other people mentioning a problem like this recently...
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