HP Dv6 WF536AV Audio :: IDT Driver Update - No Sound From The Built-in Speakers

Nov 22, 2010

I just recently bought an HP - dv6 WF536AV Laptop. The sounds were proper from the built-in Altec Lansing speakers , till i updated the audio drivers via HP Support Utility.

Now i do not get any playback from the speakers mentioned above, but while plugging in my iPod headphones, there is audio in the headphones.

I've tried to reinstall the IDT Audio driver from the HP Support utility as well as one downloaded from the website :
IDT High-Definition Audio Driver  6.10.6289.0

[URL] ....

 Yet, nothing is resolved.   Of what i understood from various articles on the web, was that the new driver sets the headphone jack as the primary device for audio output and hence it does not reach the speakers.
 
Also , I'm pretty sure of this not being a hardware conflict since the laptop is recently purchased and i've rarely used the headphone jack.
 
Following are the details about my system :
• HP Pavilion dv6t customizable Notebook PC
• black cherry
• Genuine Window s 7 Home Premium 64-bit
• Intel(R) Core(TM) i3-350M Dual Core processor (2.26GHz,3MB L3 Cache)
• 512MB ATI Mobility Radeon(TM) HD 5470 sw itchable graphics[HDMI, VGA]
• 4GB DDR3 System Memory (2 Dimm)
• HP TrueVision Webcam and Digital Microphone
 
IDT High-Definition Audio Driver  6.10.6289.0
Hardware ID's :
 HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A&REV_1004HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A

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HP DV7T-4100 Audio :: No Sound At All - With Built In Speakers / Headset Or Using HDMI Connection To TV

Jun 11, 2014

DV7T-4100 w/Intel i5 M460 processor
Product ID: WW189AV
Windows 7 (64 bit) Home Premium
 
My laptop has no sound at all - built in speakers, earbuds, not even when connected to my TV using the HDMI port (which is a separate driver).
 
2 weeks ago all sound was working. I was watching (and listening) youtube videos using my earbuds. I stopped a video and left my laptop unused until the next day. There were no installs or updates applied that I am aware of. The next day I closed Youtube and played words with friends and there was no sound. I restarted the laptop and still no sound.
 
I have read and worked through many processes and fixes found on this and other forums but have been unable to get sound working. I also attempted to restore my laptop back to prior to this issie but my restore points fail (corrupted).
 
Drivers: Both drivers are present and state they are working properly - they are current versions
ATI high definition Audio Device   Date  5/6/2010    Ver  7.11.0.7706
IDT High Definition Audio Codec   Date  6/17/2010  Ver  6.10.6289.0
 
I have uninstalled (checked delete the driver software for this device) and reinstalled multiple times.
I have uninstalled, shutdown, removed power and battery, held power button for 30 seconds, then repowered and let the drivers reinstall (they automatically installed upon boot  I was not able to run the sp50642.exe that I downloaded).
 
I also used the HP Recovery tool and reinstalled the drivers to factory default
 
I have run Microsofts problem finder and it reports all is working.
I have verified there are no settings muted or disabled. When I test the speakers from"Sound and Headphones" Properties, I get "Failed to play test tone".
 
FYI - I have not done an update to the BIOS but I checked and mine is the updated version F.29 but the date is 14 days older then the downloadable SP55299 version.

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