HP Envy 15 Audio :: No Sound From Speakers Or Output To Headphones
Feb 3, 2014
I have no sound, although everything tests fine and volume is changing. No sound from speakers or output to headphones. I have tried all invetigations, everything is OK including Windows Audio, set to automatic.
HP Envy 15 Product Number A9R05PA#ABG running Windows 7 64 bit.
Also, while sitting in its usual well ventilated space it has gone in to thermal shutdown a few times when I wandered off, and froze once on startup. I am now backing up everything ...
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Jun 8, 2014
I have a HP ENVY M6 Notebook, after I update my PC, there is no sound at all. It shows no speakers or headphones are plugged in. Also IDT High Definition Audio CODEC was disappear. How can I reinstall it?
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Jul 11, 2014
My computer went through a standard update, nothing out of the ordinary and all of a sudden my audio doesn't work. I restart my computer and it works for a couple of minutes and then it stops. Ten minutes later it works again and then cuts off and so on, so forth.
Product Number: C8F10AV
Model Number:
I have Windows 8, 64-bit operating system.
I followed the direct HP support website to troubleshoot the problem and it told me to turn the volume up.
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Jun 21, 2011
Also, this solution doesn't work:"All u need to do, is right click Communication headphones, and click Disable.right click Sound button on taskbar> playback devices now you have speakers and headphones selected as default device, and communication headphones seleted as default communication device."The communication headphones have been disabled, but the speakers still play alongside the headphones.
I think part of the problem is that the playback device is "Speakers and headphones", but I can't split this into two separate devices for the life of me. if I disable "Speakers and Headphones" and enable "Communication headphones", the problem fixes itself and then introduces new problems: certain programs requiring sound output do not work, and the volume-changing buttons on my keyboard don't change the volume.
I have IDT High-Definition Audio CODEC (as a driver?).I can't remember what I did before this happened. I suspect it was the audio driver update, but that's a wild guess.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Dec 15, 2011
I had sound coming from my speakers yesterday, but today none at all. What is going on HP?
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Sep 4, 2014
Don't uninstall the Microsoft drivers and try to install the Conexant driver, if this doesn't work, download and install this Conexant package:
[URL] ........
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Jul 26, 2009
loss of sound from my inbuilt M 1330 XPS speakers. Sound working with headphones.
Tried uploading new sound drivers. Did upload and run R171186 and R153908. Didn't work?
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Apr 25, 2009
Bought a new dv7-2000, custom built. Nothing spectacular
As soon as I received it, I formated the drive and installed Windows XP Pro SP3. So far so good. All drivers installed, everything working.
Except for one little detail : I have sound on subwoofer only, no speaker, not even on headphones, no matter what jack I plug in. Sub does turn off when I plug the headphones though.
I tried several IDT drivers, all act the same.
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Aug 28, 2014
HP Pavilion 10 TouchSmart 10-e010nr Notebook PCWindows 8.1Product No. F3F15UA#ABA
When I plug in headphones, the onboard speakers still play.
Is there anything I can do or is something broken?
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Jun 11, 2014
The speakers on my laptop have stopped working all of a sudden! But the headphones do though there is a low buzzing sound when i use them. When in control plan to look at the problem it tells me they are working. Laptop is only a few months old!
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Nov 3, 2014
This problem started after updating my audio driver on my HP Pavilion dv6 7039tx laptop. I noticed that the volume has been muted and a message reads out no speakers or headphones have been connected. After using the windows troubleshooter the troubleshooter detects that "the hardware changes might not have been detected".
I have now already rollbacked the driver uninstalled it and reinstalled it multiple times rebooted my PC too but nothing seems to work. In the device manager it detects my IDT high definition codec devices. I strongly feel there is something wrong in the registry since this is not a hardware problem. Even in the HP Support troubleshooter it does not detect my audio devices. I dont know what to do I really dont want to restore my PC .....
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Aug 21, 2013
I have a HP Pavilion dv6-6119tx Entertainment Notebook PC. There is a sparking/cracking type of Noise during Startup & sometimes during usage,which makes it too irritating to listen to songs or other things. My Audio drivers are upto date,tried installing & uninstalling them but of no luck....
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Aug 23, 2014
I have an HP Pavilion g6-1d73us laptop and although my headphones work properly the speakers do not. This is a recent problem. I have tried troubleshooting with windows troubleshooter with no results. I have checked all the drivers for audio and they check out fine. I have tried driver software with no success. Windows Media Player does not work. I get an error message when I try to use it. What else can I try?
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Mar 15, 2014
How I assume the switch between headphones and speakers should work: I turn on music or anything esle and if no headphones are plugged in, every sound comes from the internal speakers. Now if I plug in headphones then the sound comes exclusively from the headphones. If I pull then out again the sound comes from the speakers and so on.
In my case the situation is the following: If I have no headphones plugged in and turn on music, then I hear if via speakers. If I decide to continue listening to that music via headphones and plug them in, then the music continues to come from the speakers, but for example the notification sound from outlook comes from the headphones. This works vice versa.
If I open, say youtube to watch a video, while having the headphones plugged in, I will hear the sound via them. If I now unplugg them, the speakers will stay silent.
What can I do that if there are no external speakers plugged in (headphones etc.) every sound will be played by the internal speakers, if I plug in some sort of external speaker it comes from them and if I unplugg it it switches back to the internal speakers?
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Apr 20, 2008
I'm trying to have simultaneous sound from both the headphone jack as well as the internal speakers. I've enabled the concurrent audio via the Smart Audio panel (Audio Director), tried the blue and red buttons (got successful results), but all of the computer sounds still come from the headphone jack.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0
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Dec 29, 2014
since the past week, whenever i plug my headphones into my laptop sound comes through BOTH the laptop speakers and my headphones. It was working perfectly fine last week. My laptop doesn't have a Realtek driver, it has IDT with beats. I have already uninstalled and reinstalled the latest drivers, and if I had realtek i would be able to change the settings.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Jan 14, 2014
I have a brand new Yoga 2 Pro that has an audio jack problem. The internal speakers play audio just fine. When I plug in a pair of headphones into the jack on the right side of the unit, no audio comes out of the headphones. The internal speaker continues to produce audio as if there is nothing plugged in.
Failed solutions:
I've tried using various types of headphones. No change.
I tried re-downloading the audio realtek drivers from the lenovo website and re-installing them. No change.
I tried rolling back the audio driver to the Windows version. No change.
Is there anything else I can try? Non-working audio jack makes this a dealbreaker and I'll need to return the unit.
Update: According to Lenovo phone support, all my headphones are 3.5mm and they need to be 2.5mm. Frankly, I think they have it backwards and what I have are 2.5mm plugs, but either way I'm headed to radio shack to find an adapter to make this work.
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Jun 20, 2014
After I got my laptop, HP Envy 15 j000eb, back from the computer store where they put a new keyboard in it (spilled soup), I found that I cannot longer use my headphones: when I put my headphones into the audio jack, the sound keeps coming from the laptop speakers, and nothing is heard coming from the headphones (tried with several headphones, they work fine on other computers).
I updated the audio driver with a download found on the hp site [URL] but the problem stayed the same.
My audio worked just fine until before I gave my laptop in for reparation.
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Jul 5, 2014
I have hp g6 2312ax, there is no sound in my laptop... I took it to the hp service centre and they said that audio port on mobo is damaged. Motherboard need to be replaced.
I have two audio device
1. amd
2. idt
Is there any way I can get sound output....
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Oct 27, 2013
Suddenly my computer has no sound what so ever. It doesnt work when I plug in headphones, either. When I hold the mouse over the sound icon in the bottom right corner of the screen it says, "No Audio Output Device is Enabled."
I have Windows 7 Home Premium 64-bit Service Pack 1. My computer's product number is XZ046UA#ABA.
Do I need to install a new driver, or something else?
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Aug 17, 2014
I have an HP2000 Notebook PC...I have no sound coming from my speakers....
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Aug 3, 2010
I have a DV6-265us laptop running MS Vista SP2. Recently, my internal Altec Lansing speakers stopped working. First it was the left speaker, then both. I thought for sure the speakers just died, so I ordered a replacement on EBay and just got and replaced it yesterday. BUT, I still don't have any sound. I can plug in external speakers into the speaker port and they work fine.
Now here is the strange thing. The speaker icon on the status bar is working exactly like it did before. Its not showing any red X or error at all. I can test the sound and the visual looks like its working, but there's nothing coming out of the internal speakers. I've gone to Control Panel, Device Manager and there's not red Xs anywhere. The device driver says its working fine, but I didn't trust it, so I did a HP driver restore and put back the original one that came with the laptop .. .Still nothing.
I've read the troubleshooting articles on the HP Support pages, but nothing has worked so far. My next step is either to replace the audio board or the power button board. I'm not sure about the audio board because I don't know how its tied into the speakers AND plugging in external speakers IS working. It's really a sub board and seems to only have the external ports for the microphone and speakers as well as the infra-red port. The internal speakers are plugged into the power button board and I thought that is where the problem might be since putting in a new internal speaker didn't seem to work. The microphone is also plugged into the power button board, but that seems to be working though.
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Jul 23, 2014
It considers a laptop HP 17-e039sb.When it boots the sound is perfect everything runs fine..But when in use for a few hours the sound all of a sudden disappears..You can adjust the settings but no sound comes out of the speakers..When you reboot everything is fine again for a period of time..I installed the latest sound drivers from the hp website and still the problem occurs.
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May 14, 2014
I have a dv7-7270ca notebook and since a restart due to windows 8 updates I now have a red x on the speaker icon. I installed the HP driver for this model but it has an error in device manager that says:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
I did run an audio test using the shut down-F2 and passed and could hear the sounds in the test.
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Nov 22, 2010
I just recently bought an HP - dv6 WF536AV Laptop. The sounds were proper from the built-in Altec Lansing speakers , till i updated the audio drivers via HP Support Utility.
Now i do not get any playback from the speakers mentioned above, but while plugging in my iPod headphones, there is audio in the headphones.
I've tried to reinstall the IDT Audio driver from the HP Support utility as well as one downloaded from the website :
IDT High-Definition Audio Driver 6.10.6289.0
[URL] ....
Yet, nothing is resolved. Of what i understood from various articles on the web, was that the new driver sets the headphone jack as the primary device for audio output and hence it does not reach the speakers.
Also , I'm pretty sure of this not being a hardware conflict since the laptop is recently purchased and i've rarely used the headphone jack.
Following are the details about my system :
• HP Pavilion dv6t customizable Notebook PC
• black cherry
• Genuine Window s 7 Home Premium 64-bit
• Intel(R) Core(TM) i3-350M Dual Core processor (2.26GHz,3MB L3 Cache)
• 512MB ATI Mobility Radeon(TM) HD 5470 sw itchable graphics[HDMI, VGA]
• 4GB DDR3 System Memory (2 Dimm)
• HP TrueVision Webcam and Digital Microphone
IDT High-Definition Audio Driver 6.10.6289.0
Hardware ID's :
HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A&REV_1004HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A
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Aug 1, 2014
COMPUTER- HP pavilion G6 notebook PC
No sort of audio is given out of the speakers or through head phones. I did restart the computer and i ran the windows basic troubleshoot.
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Aug 18, 2014
I have updated my HP Pavilion dv4 1220 US to Windows 7 (64 bit). Every components are working properly. However, my internal speakers does not working. My laptop sound only with a headphones or external speakers.
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