Lenovo ThinkPad W Series :: Smart Audio - How To Enable Headphones / Speakers Concurrently On W520
Apr 20, 2008
I'm trying to have simultaneous sound from both the headphone jack as well as the internal speakers. I've enabled the concurrent audio via the Smart Audio panel (Audio Director), tried the blue and red buttons (got successful results), but all of the computer sounds still come from the headphone jack.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0
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Feb 4, 2009
I've got W520 with Windows 7 + all the latest drivers.
About a week ago I run into the following problem:
1) The onboard speakers don't play any sounds. Instead they produce a single click when music playback starts. And that's it.
2) Music plays fine via the headphones. So the clicking sound occurs with the onboard speakers only.
I've got all the latest drivers installed. I tried to reinstall the Conexant and nVidia driver but it didn't work.
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Jul 11, 2014
My computer went through a standard update, nothing out of the ordinary and all of a sudden my audio doesn't work. I restart my computer and it works for a couple of minutes and then it stops. Ten minutes later it works again and then cuts off and so on, so forth.
Product Number: C8F10AV
Model Number:
I have Windows 8, 64-bit operating system.
I followed the direct HP support website to troubleshoot the problem and it told me to turn the volume up.
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May 3, 2012
i recently bought my W520 and everything works just fine - except for the internal webcam.
I installed the drivers (current version) from the Lenovo web site but the webcam won't turn on. The green just wouldn't turn on and when I press Fn+F6 the communication tool shows up without any webcam video. Same thing for skype or any other webcam tool.
Sometimes after booting it works for a few seconds but then the image freezes and it won't start again until after several system restarts.
System Details:
Thinkpad W520 (4276), Core i7-2760QM
Windows 7 64 Bit Professional
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Apr 20, 2011
When will there be a BIOS update to fix the UEFI/Bitlocker issue? The TPM won't pass the keys to Windows when UEFI mode is on. An X220 owner has this issue as well: [URL] ....
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Jan 29, 2012
maybe not always but verry often. 1 or 2 sec after shutting down it reboots. i haaate that!
W520 4270CTO 2028QM WINX64 MSATA SSD 16GB
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Dec 30, 2014
I realize that there are several threads on W520 shutdowns, but I haven't quite found a similar problem to mine: A random, sudden shutdown occurs while the laptop is on battery. The problem does not occur when using the power adaptor. It also seems to have nothing to do with physical movement of the laptop, nor with power consumption/heat. After going blank from one second to the next, the laptop restarts. Seeing that the laptop works fine with the power adaptor, is there any reason to believe that components on the main board could be the problem? If not, I could just get another battery, even though this still seems ok.
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Feb 3, 2014
I have no sound, although everything tests fine and volume is changing. No sound from speakers or output to headphones. I have tried all invetigations, everything is OK including Windows Audio, set to automatic.
HP Envy 15 Product Number A9R05PA#ABG running Windows 7 64 bit.
Also, while sitting in its usual well ventilated space it has gone in to thermal shutdown a few times when I wandered off, and froze once on startup. I am now backing up everything ...
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Jun 10, 2009
I have 2 x 4GB sticks of G.SKill F3-8500CL7D-8GBSQ DDR3-1066 PC3-8500 CL7-7-7-20 SO-DIMM.
They worked perfectly as the only memory sticks in a W500, but I'd like to install them in addition to the 2 x 4GB Lenovo memory sticks that came with the W520.
Is this going to work and be stable at all? After reading the W520 specs, I'm still uncertain about the memory speeds of the two different sets of sticks and if that is a real compatibility issue. I don't know enough about memory specs.
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Nov 5, 2010
I've had this continual problem with my W520, which I can't seem to solve. Windows Search is disabled, I go into services, set it back to Automatic and start the service. It works fine all day long, no problems. When I shut off the machine, sometimes, not everytime, when I bring the machine back up, the service is now disabled and I go through this entire process again. What is strange is that at other times, after reboot, it is still enabled.
I've checked the event log, there is only an entry that indicates that the service was disabled, but there is no information in there which indicates the process that did the disable.
Here are the specs of the machine which might be relevant:
Hardware
W520
x64 Win7 Ultimate - standard Windows build
2820QM processor
16 GB RAM
1x500 GB drive in the HDD bay
1x750 GB drive in the Ultrabay (with the annoying gap)
Software
MS Office 2010
Visual Studio 2008/2010
SQL Server 2005/2008
ESET NOD32
Quickbooks
Chrome
othr related items for development.....
On the software side, I tend to keep it light, thus making it quicker and less likely to have conflicts.
Is there any tool out there which can tell me what process keeps disabling this service? It is very frustrating, having to go through this all the time. I know there will be some that say it slows down your machine, that may be their experience, but it is not mine and that penalty is outweighed by the convenience of being able to quickly search a 6GB email account.
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Sep 2, 2014
I just updated my ThinkPad W520 using the System Update utility and after rebooting I realize that the battery icon is totally gray and shows the message "Battery not installed". Checking the installations log of System Update I see
-Lenovo Power Management Driver 1.67.04.05
-Power Manager for Windows 7 6.66.1
And the Windows battery icon shows the info correctly. Is there any way to uninstall the updates?
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Jun 21, 2011
Also, this solution doesn't work:"All u need to do, is right click Communication headphones, and click Disable.right click Sound button on taskbar> playback devices now you have speakers and headphones selected as default device, and communication headphones seleted as default communication device."The communication headphones have been disabled, but the speakers still play alongside the headphones.
I think part of the problem is that the playback device is "Speakers and headphones", but I can't split this into two separate devices for the life of me. if I disable "Speakers and Headphones" and enable "Communication headphones", the problem fixes itself and then introduces new problems: certain programs requiring sound output do not work, and the volume-changing buttons on my keyboard don't change the volume.
I have IDT High-Definition Audio CODEC (as a driver?).I can't remember what I did before this happened. I suspect it was the audio driver update, but that's a wild guess.
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Jun 8, 2014
I have a HP ENVY M6 Notebook, after I update my PC, there is no sound at all. It shows no speakers or headphones are plugged in. Also IDT High Definition Audio CODEC was disappear. How can I reinstall it?
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Aug 28, 2014
HP Pavilion 10 TouchSmart 10-e010nr Notebook PCWindows 8.1Product No. F3F15UA#ABA
When I plug in headphones, the onboard speakers still play.
Is there anything I can do or is something broken?
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Nov 10, 2011
Just upgraded from Windows 8.1 preview to Windows 8.1... since then my display doesn't look right at all. Resolution seems to be set to 1920x1080... which I belive is correct.
But text, icons and windows seem bigger than they were before.
Also the display is lacking sharpness around text. Do I need to upgrade some drivers or something?
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Jun 5, 2014
Currently using Norton Identity Safe's standalone password manager, but would like to start using Lenovo's instead. Attempted to import .DAT and/or .CSV files from Norton, but no option for these file types appeared in Lenovo's Password Manager.
If not an option to import directly, is it possible to add one of the files to the location Lenovo stores the password manger entries?
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Oct 13, 2010
I have a new W510 but I cannot get the fingerprint reader working for Windows logon. I have the Lenovo fingerprint software installed. It can enroll my fingerprint with ease, which also shows that the reader works. I have turned on the option "use fingerprint scan instead of password when logging into windows". When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE. When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens. I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display. What have I missed?
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint.
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Dec 7, 2012
Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
Random Black Screens and Random Sleeping: [URL] ...
Black Screen: [URL] ...
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.
I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).
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Mar 18, 2012
Using Win 8.1 x64 and the latest Synaptics drivers, if I'm typing or holding a key the left click does not work. I've tried every setting in the Synaptics control panel and can't figure out how to disable this behavior.
How to disable this? It's very annoying, especially as there is a delay after pressing a key before I can click the mouse of around a half second.
Easily recreated by opening notepad and holding down the A key, then trying to left click something.
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Jul 18, 2011
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
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Feb 6, 2010
W520 4270-CTO
W7 Pro
The IEEE 1394 device is now completely missing from device manager. It seems like hardware failure. BIOS reset and factory restore did not resolve the matter.
I have contacted a local service depot so the machine will go in for warranty service next week (after labour day weekend) if not resolved beforehand.
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Dec 28, 2014
I have a w520 that is out of warranty. From time to time, the screen just turns off while I'm using it (no, not a dimming/screen off during idle isse). Everything else works perfectly though. I have to shake the laptop (lol, seriously...) and the screen comes back on! It's been getting more and more frequent. What gives? Is this a known issue? Is there some loose connection somewhere inside? What should I check?
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May 30, 2012
If the system has been on battery at any point of the session, color calibration seems to mess itself up according to what's on screen. If darker colors dominate the screen, the colors slowly (but visibly) go all weird. When there's mostly white content on screen, it returns to normal.
I've been browsing some power management settings and none of them seems to relate to this. The system is W520 with FHD screen, Intel 8.15.10.2538 drivers, Nvidia 332.21 drivers, Windows 7. This does not occur in Ubuntu, nor on an external monitor.
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Jun 11, 2014
The speakers on my laptop have stopped working all of a sudden! But the headphones do though there is a low buzzing sound when i use them. When in control plan to look at the problem it tells me they are working. Laptop is only a few months old!
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Nov 3, 2014
This problem started after updating my audio driver on my HP Pavilion dv6 7039tx laptop. I noticed that the volume has been muted and a message reads out no speakers or headphones have been connected. After using the windows troubleshooter the troubleshooter detects that "the hardware changes might not have been detected".
I have now already rollbacked the driver uninstalled it and reinstalled it multiple times rebooted my PC too but nothing seems to work. In the device manager it detects my IDT high definition codec devices. I strongly feel there is something wrong in the registry since this is not a hardware problem. Even in the HP Support troubleshooter it does not detect my audio devices. I dont know what to do I really dont want to restore my PC .....
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May 25, 2014
I am using Lenovo W520 with windoiws 7, RAM 8 GB. It is very slow and when I type something it appears with noteable delay. Also i am using virtal machne windows XP there. How can I get better performance
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May 6, 2012
This morning upon booting up my ThinkPad W520, the multi-card reader is no longer working. A look at the Device Manager (Windows 7, 64-bit) shows the "Base System Device", and reports "The drivers for this device are not installed." Attempting to get Windows to natively install the drivers does not work. Some googling shows others with similar troubles in the past; recommendations include installing a Ricoh card reader driver for Windows XP or Vista; this did not work. Other available drivers include 8ass82ww.exe and 8axv51ww.exe - these do not work. Installing Lenovo's own Support Center software shows the Base System Device driver is not installed. I can't find a way to install it. I've tried installing driver exe files and searching for those same files using the Windows browse-for-files window when installing drivers for Base System Device.
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Nov 18, 2013
I upgraded my w520 from Win 7 to Win 8 last year with zero problems. Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
In e.g. the Skype desktop application, Google Hangouts or the camera app, the built in webcam no longer works.
The green light turns on, but I just get the crossed out camra icon in e.g. the Skype video options. No video.
I see there are no drivers yet for Win 8.1 on the Lenovo support site for the w520 camera. In device manager it still shows the 2011 camera driver 1.1.0.1147 and says "This device is working properly."
But it does not work properly. How to get the camera to work or is it just a matter of waiting for a driver to be released eventually?
I tried uninstalling, reinstalling, camera is enabled in the Bios and permissions are set to give Skype and the camera app access to the camera. I also tried the W530 drives as was suggested elsewhere.
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Jun 22, 2012
I have this as an "other device" in device manager. I had to do a full reinstall a month ago but thought all the things were installed.
Also there is a second "unknown device" with location "on Microsoft ACPI-Compliant Embedded Controller" are these related or is this a second issue ?
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Jun 10, 2014
Im having issues trying to connect my computer to my smart tv. I have a new samsung smart tv and a thinkpad w530. I also have a 15ft mini displayport to HDMI cable (NOT converter just cable) from monoprice I just got in the mail today. Set windows 8 up to duplicate the screen. Neither the computer or the monitor can recognize that they are connected to something else.
EDIT: want to add specifically what I have tried. I tried changing graphics mode to discrete in BIOS. Have set up screen to duplicate, not extend or anything. Fixed resolution of separate screens back to normal (when I set to multiple monitors it shoots me down to the lowest one). I also checked (via the control panel) for new NVIDIA drivers. It said i already had the latest. Im having a hard time finding the specific driver I need for the displayport for thr w530.
I think what I have tried to far will make sure it works once I get it to recognize the TV. But it hasn't done anything to make me recognize the tv. I want this to work very badly!
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