Lenovo W520 ThinkPad W Series :: Windows Logon With Fingerprint Reader

Oct 13, 2010

I have a new W510 but I cannot get the fingerprint reader working for Windows logon.  I have the Lenovo fingerprint software installed.  It can enroll my fingerprint with ease, which also shows that the reader works.  I have turned on the option "use fingerprint scan instead of password when logging into windows".  When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE.  When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens.  I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display.  What have I missed?
 
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint. 

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Lenovo X Series ThinkPad :: Can't Start X1 From Fingerprint Reader

Mar 4, 2014

I am using an X1 Carbon (2014 Gen). Win 7 - 64 bit pre installed. Latest finger print manager pro software from lenovo 8.01.07. Tried everything and all possible combinations on the fingerprint software. But can't start my machine by swiping. The reader works perfect otherwise. I can pass bios log on to windows etc. But I still have to go through the power on button. I observe that in the new software (unlike in the earlier ones) there are no start on buttons to be clicked above the fingerprints. how to bypass pressing the power on button and start the machine directly by swiping the enrolled finger?

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Lenovo X Series ThinkPad :: Adding Fingerprint Reader To X230

Mar 15, 2014

I have an X230 to which I would like to add fingerprint reader. I have ordered a brand new palmrest with fingerprint reader. My question is, is this a simple plug and play operation or will there be bios config to do and drivers to add?
I have an mSATA SSD will this cause any issues...
 
ThinkPad X230 (2325) | CPU I5-3210 (2.5GHz) | RAM 8GB | 128GB mSATA | 180GB Intel 520 SSD | 12.5" IPS Panel | Intel HD Graphics | Intel Centrino Advanced N6205 2x2 AGN | Intel PRO/1000 LAN | Bluetooth | Low-light 720p HD camera | Dolby Audio | Backlit Keyboard

Win7 Pro 64bit

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Lenovo X240 Series ThinkPad :: Fingerprint Reader Power Up Or Login

Dec 22, 2013

I've got an x240 with bios enabled fingerprint and the latest fingerprint driver/utlity installed, a fingerprint registered and all the options checked for fingerprint to be integrated and boot.
 
When the laptop is powered off the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint power on work?When the laptop is in sleep mode the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint resume from standby work?When win7 boots and it's at the CTRL+ALT+DEL login screen the fingerprint LED is green, a fingerprint swipe does nothing. How do I get single sign on to work?Only when I manually hit CTRL+ALT+DEL will the Fingerprint graphic then show on screen, at that point the swipe works. How do get the fingerprint to log me in without any manual intervention? The x201 I had previously did all this without an issue.

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Lenovo ThinkPad W Series :: W530 Fingerprint Reader Stopped Working

Oct 28, 2012

For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
 
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."

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Lenovo X240 Series ThinkPad :: Fingerprint Reader Does Not Work After Standby Or Lockscreen

Oct 29, 2009

I have a new X240, and the fingerprint logon no longer works after the computer resumes from standby or from a lockscreen (screen saver). I have checked other solutions here and in other sites, namely:
 
1. unchecking the power option of the fp reader in device manager,
2. and switching the 30-day standby in Lenovo Settings
 
Neither of those solutions have worked. I have the latest BIOS and FP driver versions. I made sure the the FP was enabled in BIOS, and I even switched the settings to allow internal FP reader only. Still, the FP will only work when I first power on the laptop, but not after resuming from stand-by. I have checked in Device Manager after manually entering the password, and it says that the FP is working properly.

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Lenovo ThinkPad W Series :: Windows Search On W520 - Keeps Getting Disabled

Nov 5, 2010

I've had this continual problem with my W520, which I can't seem to solve.  Windows Search is disabled, I go into services, set it back to Automatic and start the service.  It works fine all day long, no problems.  When I shut off the machine, sometimes, not everytime, when I bring the machine back up, the service is now disabled and I go through this entire process again.  What is strange is that at other times, after reboot, it is still enabled.  
 
I've checked the event log, there is only an entry that indicates that the service was disabled, but there is no information in there which indicates the process that did the disable. 
 
Here are the specs of the machine which might be relevant: 
 
Hardware
W520
x64 Win7 Ultimate - standard Windows build
2820QM processor
16 GB RAM
1x500 GB drive in the HDD bay
1x750 GB drive in the Ultrabay (with the annoying gap)
 
Software
MS Office 2010
Visual Studio 2008/2010
SQL Server 2005/2008
ESET NOD32
Quickbooks
Chrome
othr related items for development.....
 
On the software side, I tend to keep it light, thus making it quicker and less likely to have conflicts.  
 
Is there any tool out there which can tell me what process keeps disabling this service?  It is very frustrating, having to go through this all the time.  I know there will be some that say it slows down your machine, that may be their experience, but it is not mine and that penalty is outweighed by the convenience of being able to quickly search a 6GB email account.

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Lenovo ThinkPad W Series :: W520 Display Resolution Not Right After Upgrade To Windows 8.1

Nov 10, 2011

Just upgraded from Windows 8.1 preview to Windows 8.1... since then my display doesn't look right at all. Resolution seems to be set to 1920x1080... which I belive is correct.

But text, icons and windows seem bigger than they were before.
 
Also the display is lacking sharpness around text. Do I need to upgrade some drivers or something?

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Lenovo ThinkPad W Series :: W520 - Bluetooth Device Not Recognized By Windows 7

Jul 18, 2011

Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
 
I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."

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Lenovo ThinkPad W Series :: W520 - Webcam No Longer Working After Windows 8.1 Upgrade

Nov 18, 2013

I upgraded my w520 from Win 7 to Win 8 last year with zero problems. Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
 
In e.g. the Skype desktop application, Google Hangouts or the camera app, the built in webcam no longer works.

The green light turns on, but I just get the crossed out camra icon in e.g. the Skype video options. No video.
 
I see there are no drivers yet for Win 8.1 on the Lenovo support site for the w520 camera. In device manager it still shows the 2011 camera driver 1.1.0.1147 and says "This device is working properly." 

But it does not work properly. How to get the camera to work or is it just a matter of waiting for a driver to be released eventually?

I tried uninstalling, reinstalling, camera is enabled in the Bios and permissions are set to give Skype and the camera app access to the camera. I also tried the W530 drives as was suggested elsewhere.

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Lenovo ThinkPad W Series :: W520 Over Heating And NVidia Quadro 2000m Disabled By Windows 7

May 4, 2014

I rencently reinstalled windows 7 on my W520 and it refuses to activate my nvidia quadro 2000m (Code 43).

For a while the fan is overheating and the right left hinge become very hot. I think the graphic card is dead but I want to know why and if I can stop the overheating. Is the the graphic card soldered onto the motherboard of the W520?
 
Only the Intel HD graphic chipset is running ...

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Lenovo X60 Series ThinkPad :: Set Windows To Only Use Fingerprint Log On?

Dec 8, 2014

I have a x60s (t2400, 2gb ram) as a spare laptop (also just because i really like it).i know there are more models and that the cpu is solderd onto the mainboard. if i want a t7200 cpu, can i then just replace the entire mainboard? or does that later model have diffrent cooling wich my t2400 doesnt have?
 
secondly i hearred the discussion about 2 or 4gbs of ram. if i insert 4gb ram, then i just get 3 a 3.5 gb? and will an t7200 allow me to have more ram?and last is more an software issue; i use fingerprint to logon to windows 7 (home premium). is there a way i can set windows to only use fingerprint log on? (so you cant select other logon options).

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Lenovo X Series ThinkPad :: X200 Fingerprint Not Working In Windows 8.1 X64

Dec 26, 2013

x200 fingerprint not working in windows 8.1 x64.

I can not find the x200 fingerprint driver in windows 8.1 x64.

the autentec web can't open now.

[URL]

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Lenovo ThinkPad W Series :: W700 / Windows 8.1 X64 - Fingerprint Sensor Driver

Dec 15, 2014

I can not find the fingerprint sensor driver for W700 Windows 8.1 x64?

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Lenovo 11e E/Edge :: ThinkPad E530 - Fingerprint Reader Does Not Work In Firefox 30

Oct 16, 2013

I have an Thinkpad edge E530 Laptop with Firefox 30. In this browser the Fingerprint Reader software Does not work.

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Lenovo T400 / T500 :: ThinkPad 2767 - Fingerprint Reader Is Not Detected

Oct 26, 2014

I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.

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Lenovo X Series ThinkPad :: X220 Card Reader Not Working On Windows 8.1

Dec 13, 2013

So I installed Windows 8 (Clean install, no upgrades) on the machine and since then the card reader isnt working. I downloaded and installed the drivers from Lenovo Website and after failing from Driver Genius and then from ThinkVantage System Update 5.03. Still doesn't work, I install them, but after I reboot it is installed but the card reader doesn't work (It was working before on Windows 7 on the same day I installed W8). I updated to 8.1 and the problem continues.

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Lenovo ThinkPad T440s T400 / T500 :: Fingerprint Reader Is No Longer Working?

Dec 16, 2014

I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software.  It is version 4.70.20.  Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation).  I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
 
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).  
 
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.

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Lenovo ThinkPad W Series :: W520 Webcam Not Working?

May 3, 2012

i recently bought my W520 and everything works just fine - except for the internal webcam.
 
I installed the drivers (current version) from the Lenovo web site but the webcam won't turn on. The green just wouldn't turn on and when I press Fn+F6 the communication tool shows up without any webcam video. Same thing for skype or any other webcam tool.
 
Sometimes after booting it works for a few seconds but then the image freezes and it won't start again until after several system restarts.
 
System Details:

Thinkpad W520 (4276), Core i7-2760QM
Windows 7 64 Bit Professional

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Lenovo ThinkPad W Series :: W520 UEFI And Bitlocker

Apr 20, 2011

When will there be a BIOS update to fix the UEFI/Bitlocker issue? The TPM won't pass the keys to Windows when UEFI mode is on. An X220 owner has this issue as well: [URL] ....

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Lenovo ThinkPad W Series :: W520 Always Restarts After Being Shut Down On Win 7?

Jan 29, 2012

maybe not always but verry often.  1 or 2 sec after shutting down it reboots.  i haaate that!

W520 4270CTO 2028QM WINX64 MSATA SSD 16GB

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Lenovo ThinkPad W Series :: W520 Shutdown On Battery

Dec 30, 2014

I realize that there are several threads on W520 shutdowns, but I haven't quite found a similar problem to mine: A random, sudden shutdown occurs while the laptop is on battery. The problem does not occur when using the power adaptor. It also seems to have nothing to do with physical movement of the laptop, nor with power consumption/heat. After going blank from one second to the next, the laptop restarts. Seeing that the laptop works fine with the power adaptor, is there any reason to believe that components on the main board could be the problem? If not, I could just get another battery, even though this still seems ok.

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Lenovo W520 ThinkPad W Series :: Mix Two Different Pairs Of Memory Sticks?

Jun 10, 2009

I have 2 x 4GB sticks of G.SKill F3-8500CL7D-8GBSQ DDR3-1066 PC3-8500 CL7-7-7-20 SO-DIMM.
 
They worked perfectly as the only memory sticks in a W500, but I'd like to install them in addition to the 2 x 4GB Lenovo memory sticks that came with the W520.
 
Is this going to work and be stable at all? After reading the W520  specs, I'm still uncertain about the memory speeds of the two different sets of sticks and if that is a real compatibility issue. I don't know enough about memory specs.

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Lenovo ThinkPad W Series :: W520 / No Sound Via Speakers Just One Click

Feb 4, 2009

I've got W520 with Windows 7 + all the latest drivers.
 
About a week ago I run into the following problem:

1) The onboard speakers don't play any sounds. Instead they produce a single click when music playback starts. And that's it.

2) Music plays fine via the headphones. So the clicking sound occurs with the onboard speakers only.
 
I've got all the latest drivers installed. I tried to reinstall the Conexant and nVidia driver but it didn't work.

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Lenovo ThinkPad W Series :: W520 Battery Not Installed After Update

Sep 2, 2014

I just updated my ThinkPad W520 using the System Update utility and after rebooting I realize that the battery icon is totally gray and shows the message "Battery not installed". Checking the installations log of System Update I see

 -Lenovo Power Management Driver  1.67.04.05
 -Power Manager for Windows 7    6.66.1

And the Windows battery icon shows the info correctly. Is there any way to uninstall the updates?

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Lenovo ThinkPad W Series :: W520 - Can CSV Or DAT Files Be Imported From Other Password Managers?

Jun 5, 2014

Currently using Norton Identity Safe's standalone password manager, but would like to start using Lenovo's instead. Attempted to import .DAT and/or .CSV files from Norton, but no option for these file types appeared in Lenovo's Password Manager.
 
If not an option to import directly, is it possible to add one of the files to the location Lenovo stores the password manger entries?

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Lenovo ThinkPad W Series :: W520 Random Sleeping And Black Screen

Dec 7, 2012

Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
 
Random Black Screens and Random Sleeping: [URL] ...
 
Black Screen: [URL] ...
 
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.

I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).

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Lenovo ThinkPad W Series :: W520 Trackpoint Doesn't Click While Typing

Mar 18, 2012

Using Win 8.1 x64 and the latest Synaptics drivers, if I'm typing or holding a key the left click does not work. I've tried every setting in the Synaptics control panel and can't figure out how to disable this behavior.
 
How to disable this? It's very annoying, especially as there is a delay after pressing a key before I can click the mouse of around a half second.
 
Easily recreated by opening notepad and holding down the A key, then trying to left click something.

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Lenovo ThinkPad W Series :: W520 - IEEE 1394 Device Missing

Feb 6, 2010

W520 4270-CTO
W7 Pro
 
The IEEE 1394 device is now completely missing from device manager. It seems like hardware failure. BIOS reset and factory restore did not resolve the matter.
 
I have contacted a local service depot so the machine will go in for warranty service next week (after labour day weekend) if not resolved beforehand.

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Lenovo ThinkPad W Series :: W520 - Screen Turns Off Randomly Until Shake It

Dec 28, 2014

I have a w520 that is out of warranty. From time to time, the screen just turns off while I'm using it (no, not a dimming/screen off during idle isse). Everything else works perfectly though. I have to shake the laptop (lol, seriously...) and the screen comes back on! It's been getting more and more frequent. What gives? Is this a known issue? Is there some loose connection somewhere inside? What should I check?

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