Lenovo X240 Series ThinkPad :: Fingerprint Reader Does Not Work After Standby Or Lockscreen
Oct 29, 2009
I have a new X240, and the fingerprint logon no longer works after the computer resumes from standby or from a lockscreen (screen saver). I have checked other solutions here and in other sites, namely:
1. unchecking the power option of the fp reader in device manager,
2. and switching the 30-day standby in Lenovo Settings
Neither of those solutions have worked. I have the latest BIOS and FP driver versions. I made sure the the FP was enabled in BIOS, and I even switched the settings to allow internal FP reader only. Still, the FP will only work when I first power on the laptop, but not after resuming from stand-by. I have checked in Device Manager after manually entering the password, and it says that the FP is working properly.
I've got an x240 with bios enabled fingerprint and the latest fingerprint driver/utlity installed, a fingerprint registered and all the options checked for fingerprint to be integrated and boot.
When the laptop is powered off the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint power on work?When the laptop is in sleep mode the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint resume from standby work?When win7 boots and it's at the CTRL+ALT+DEL login screen the fingerprint LED is green, a fingerprint swipe does nothing. How do I get single sign on to work?Only when I manually hit CTRL+ALT+DEL will the Fingerprint graphic then show on screen, at that point the swipe works. How do get the fingerprint to log me in without any manual intervention? The x201 I had previously did all this without an issue.
I just reveiced my Lenovo Thinkpad x240 20AL000AAU with SD card reader integrated.
I inserted an SD card standard size and the card is read properly, I can access all the files and I can write on it.
The problem is that I cannot extract the card from the SD card slot!
If I right-click on SD card in My Computer and choose eject, it says that it is safe to remove the card. If I select "Safely remove Hardware and eject media" it tells me that it is safe to remove it...but the card is stuck inside!
I read somewhere to press the card until I hear a click but I cannot hear any click.
Also the card is unreachable inside the slot. I cannot grab it to pull it. I can only press it a little bit with the nail, it goes one millimeter inside but I don't hear any click.
I am using an X1 Carbon (2014 Gen). Win 7 - 64 bit pre installed. Latest finger print manager pro software from lenovo 8.01.07. Tried everything and all possible combinations on the fingerprint software. But can't start my machine by swiping. The reader works perfect otherwise. I can pass bios log on to windows etc. But I still have to go through the power on button. I observe that in the new software (unlike in the earlier ones) there are no start on buttons to be clicked above the fingerprints. how to bypass pressing the power on button and start the machine directly by swiping the enrolled finger?
I have an X230 to which I would like to add fingerprint reader. I have ordered a brand new palmrest with fingerprint reader. My question is, is this a simple plug and play operation or will there be bios config to do and drivers to add? I have an mSATA SSD will this cause any issues...
ThinkPad X230 (2325) | CPU I5-3210 (2.5GHz) | RAM 8GB | 128GB mSATA | 180GB Intel 520 SSD | 12.5" IPS Panel | Intel HD Graphics | Intel Centrino Advanced N6205 2x2 AGN | Intel PRO/1000 LAN | Bluetooth | Low-light 720p HD camera | Dolby Audio | Backlit Keyboard
I have a new W510 but I cannot get the fingerprint reader working for Windows logon. I have the Lenovo fingerprint software installed. It can enroll my fingerprint with ease, which also shows that the reader works. I have turned on the option "use fingerprint scan instead of password when logging into windows". When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE. When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens. I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display. What have I missed?
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint.
I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.
I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software. It is version 4.70.20. Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation). I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.
I turn on my laptap and it start up normally. All are loaded up in the homescreen except the cursor which keeps on loading ( its like when you refresh). All keys are not working except to the CapsLock key, the touchpad and trackpoint ( color red) are working.
I remove the power source and battery to shut it down but it doesn't shut down! Now it is running for 5 minutes, and the screen still ON, continue to refresh. How to shut this down and restart.
I just got a brand new thinkpad X240, with 500G HD, Win8. I installed a Win7 on this new SSD, then replaced original 500G HD in X240 with this new SSD. However, after I replaced, computer cannot boot , it got stuck with BOOT MENU section, no matter you choose any options..In the Boot Menu, I saw boot devices: one is my new SSD. I click it, it does not work. I tried several times. (PC can recognize my SSD, just dont know why it cannot read it.)
I am sure this SSD is working, since I tested on different computers, they can boot successfully.
I bought my X240 from a Lenovo authorised distributor (the one that comes with a svc centre) 3 wks ago. They told me that the one I bought does not come with in-built battery and so it came with a 6-cell batt. i asked why and they said its this way. i bought the set. Have I been lied to? i have not come across a set on the internet without powerbridge !!
We bought 12 X240 pc's and installed a Windows 7 64bit OS on them. We are having problems on several laptop (5 so far) that they freeze several times a day. The mouse icon changes in the processing icon, you can still move your mouse but can't click anything or even press ctrl + alt + del. Have to long press the power key to get them to power off.
I already read that there were problems with the fingerprint reader software, uninstalled it but still having the problems (fingerprint reader is disabled in BIOS). Also upgraded the fingerprint reader software to the latest version on another pc, but same problem.
Ran solution center on one of the PC's, didn't find any problems. Ran system update and updated all to the latest version. Also tried to change the power settings to Performance mode in windows. But problem keeps coming back.
I tried installing the latest Intel graphics driver, but it fails to start stating that you need a version from the manufacturer. No error messages in the windows event logs.
My Lenovo Labtop X240 /w Windows 8.1 (x64) can't Hibernate (immediate resume after Hibernate). It success for Sleep, Shutdown, but when I set Hibernate by close lid, Power button, or Hibernate on Menu. Windows try to Hibernate, and immediate recover to windows.
Now, i done for -Upgrade Windows, Driver, Lenover, Intel -run MSconfig set "Selective start up" turn off "non Microsoft services" and Disable "Start up services" -Run Power troublesshooting on windows
I am now using Lenovo X240 touch screen model and I am trying to charge my lap top but after plugged in, the red light on top cover are keep blinking, what does it means ??? I have check batter one has 97% and 2nd battery has 98%, but I still want to charge it.... what should I do ..???
I have a new X240. It has a sim card slot on the right side. I am running Windows 7 Enterprise 64 bit.
it seems that the x240 does not recognize wwan hardware. I can't find it in the device manager. It doesn't connect to any network when I insert a SIM card. Also, no unknown devices show up in the device manager. I installed the following drivers in an attempt to fix the issue:
-Ericsson N5321gw wireless WAN -Sierra Wireless 7355 - Gobi 5000
... but no success.
I also tried running commands in cmd window to check the status of the wwan:
-netsh mbn sh int -netsh mbn sh cap int=*
... but I always get the same message: "Mobile Broadband Service (wwansvc) is not running"
I am starting to think that having a sim card slot does not neccessarily mean that the x240 is Mobile Broadband capable.
I made the mistake of upgrading my X240 to Windows 8.1, and now the sleep function won't work properly. I've updated all of the drivers and I've been on the phone with Lenovo support to no avail. Everything worked perfectly before the 8.1 upgrade.
When I close the lid now, the screen goes off, but the computer doesn't go to sleep; if you open the lid, the screen comes back on immediately. If the lid is closed for a while, and is then reopened, the login screen comes up. But in the Windows 8.1 settings, it is set to NOT show the login screen. If the lid is closed for a long time, the computer will shut down completely.
If you go to the Windows menu and click on "Sleep," the screen will go dark although it's clear the computer is still running. Pressing the on/off button does nothing. The only way to get the screen to come back on is to shut the computer down completely and restart it.
I tried uninstalling the Lenovo Instant On Beta program, but without that, closing the lid shuts off the screen with no way to wake it up, the same thing that happens by clicking Sleep on the Windows menu. So it appears that the Instant On Program partially overrides whatever bad behavior is being caused by Windows.
What driver, software, or settings could be causing this? I've looked at various threads about sleep issues, but none of them seem to apply to my situation, or the solutions they recommended (like unchecking the power management features on some of the drivers) didn't solve the problem.
Is there anyway to disable the center scroll button on the x-240 trackpad. I keep hitting it when I try to use the left mouse button. I never use the scroll button and want to get rid of it. The new trackpad's design is horrible with the undefined buttons.
Knocked half a glass of water over keyboard yesterday. Turned off & wiped away straightaway. No problem re-booting etc but now some kets along top 2 rows not working.After a day - do you think there's any chance these will spring back into life?Do Lenovo supply any on-site repair options (at a cost obviously).....can't spare time at moment to send away - even for a couple of days.
I recently bought an X240 and have this shutdown problems. Before it was caused by Norton anti-virus so I uninstalled it, then the laptop was working fine. Now, after some Windows update, it doesn't shutdown again. What is wrong with this laptop?