Lenovo X Series ThinkPad :: Mobile Broadband Hardware Not Detected In X240
Dec 22, 2014
I have a new X240. It has a sim card slot on the right side. I am running Windows 7 Enterprise 64 bit.
it seems that the x240 does not recognize wwan hardware. I can't find it in the device manager. It doesn't connect to any network when I insert a SIM card. Also, no unknown devices show up in the device manager. I installed the following drivers in an attempt to fix the issue:
-Ericsson N5321gw wireless WAN
-Sierra Wireless 7355 - Gobi 5000
... but no success.
I also tried running commands in cmd window to check the status of the wwan:
-netsh mbn sh int
-netsh mbn sh cap int=*
... but I always get the same message: "Mobile Broadband Service (wwansvc) is not running"
I am starting to think that having a sim card slot does not neccessarily mean that the x240 is Mobile Broadband capable.
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Jan 18, 2014
I recieved the W540 a few days ago, and I see there is a slot behind the battery for a SIM card, I tried using my SIM card and I still can't use mobile broadband. Can I use mobile broadband on the W540? do I need any drivers? and if I can't use it, can I buy something like this for the expresscard slot and insert the SIM in the slot behind the battery?
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Sep 9, 2014
I have L440 with 64-bit Win7. Earlier experienced major WiFi connection problems, which were fixed with BIOS and WiFi card driver update.
Briefly after that Wireless Radios Master Control no longer lists Mobile Broadband, it only shows 802.11 Wireless/Wimax and Bluetooth.
Windows Network Connections lists "Mobile Broadband Connection" as "Not connected, N5321 gw Mobile Broadband Driver. Diagnosing this connection suggests to "Turn on mobile broadband capability", which I cannot do as it is not listed in the Wireless Radios Master Control.
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Apr 1, 2014
I turn on my laptap and it start up normally. All are loaded up in the homescreen except the cursor which keeps on loading ( its like when you refresh). All keys are not working except to the CapsLock key, the touchpad and trackpoint ( color red) are working.
I remove the power source and battery to shut it down but it doesn't shut down! Now it is running for 5 minutes, and the screen still ON, continue to refresh. How to shut this down and restart.
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Apr 1, 2014
How do to use SIM Card here in X240? My company laptop have simcard tray, but i dont know how does it works.
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Feb 24, 2014
I got myself a x240 recently. 500gb normal drive with 16gb ssd. My plan is to upgrade from 16gb ssd to a much bigger and run operation system from that one.
What slot is the 16gb cache ssd in today? Which slot type is is, mSata or M.2?
Do the ssd got to have a certain mesures to fit?
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May 13, 2012
I have been anxiously awaiting the X240 as a possible upgrade to my Thinkpad collection. It turns out the X240 supports only 8GB of RAM with but 1 DIMM slot. The X230 supports 16GB with 2 DIMM slots.
No, I am not going to buy one. What is up with this decision, Lenovo?
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Jan 18, 2014
I just got a brand new thinkpad X240, with 500G HD, Win8. I installed a Win7 on this new SSD, then replaced original 500G HD in X240 with this new SSD. However, after I replaced, computer cannot boot , it got stuck with BOOT MENU section, no matter you choose any options..In the Boot Menu, I saw boot devices: one is my new SSD. I click it, it does not work. I tried several times. (PC can recognize my SSD, just dont know why it cannot read it.)
I am sure this SSD is working, since I tested on different computers, they can boot successfully.
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Oct 2, 2014
Just received my x240 - everything is working as expected. However, I keep getting a notification to activate my windows?
It came preloaded with windows 8 and is currently activated - but states that it will expire in November. Whenever I try and activate it I receive this..
Did a clean boot and updated everything but still occurs.
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Jan 15, 2014
Each time i press space bar key, there is a very small delay before space appears on screen.
So i make a lot of typing errors.
Computer is X240, BIOS is 2.16, every driver is up to date.
Windows is 8 PRO. It does the same with Windows 7 so i think it's a software issue.
Lenovo E420 had that before and problem was fixed by a BIOS update.
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May 4, 2014
The INSERT key on my X240 doesn't want to function at all ... either by itself or in conjunction with another key such as SHIFT - INSERT ... Why?
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May 18, 2014
I bought my X240 from a Lenovo authorised distributor (the one that comes with a svc centre) 3 wks ago. They told me that the one I bought does not come with in-built battery and so it came with a 6-cell batt. i asked why and they said its this way. i bought the set. Have I been lied to? i have not come across a set on the internet without powerbridge !!
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Jul 14, 2014
We bought 12 X240 pc's and installed a Windows 7 64bit OS on them. We are having problems on several laptop (5 so far) that they freeze several times a day. The mouse icon changes in the processing icon, you can still move your mouse but can't click anything or even press ctrl + alt + del. Have to long press the power key to get them to power off.
I already read that there were problems with the fingerprint reader software, uninstalled it but still having the problems (fingerprint reader is disabled in BIOS). Also upgraded the fingerprint reader software to the latest version on another pc, but same problem.
Ran solution center on one of the PC's, didn't find any problems. Ran system update and updated all to the latest version. Also tried to change the power settings to Performance mode in windows. But problem keeps coming back.
I tried installing the latest Intel graphics driver, but it fails to start stating that you need a version from the manufacturer. No error messages in the windows event logs.
X240 model is 20AL00C1MB.
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Aug 2, 2014
I have a t420s and so far I'm happy with it.Recently I purchased a MC7700 card from ebay with lenovo FRU. Everything looks smooth except that I found there is no way to turn on the mobile broadband switch.i believe I have a whitelist-removed bios otherwise it won't boot. The driver downloaded from lenovo website is installed fine, I can see the card working in device manager. I could read the iccid in windows network settings. Everything looks good, but I just can't turn mobile broadband on.
My laptop runs windows 8.1, I heard there is a thinkvantage connectivity tool that might work for windows 7 but not windows 8. I have quite a few files on my laptop and going back to windows 7 is the last option I would like to try.
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Oct 6, 2014
My Lenovo Labtop X240 /w Windows 8.1 (x64) can't Hibernate (immediate resume after Hibernate). It success for Sleep, Shutdown, but when I set Hibernate by close lid, Power button, or Hibernate on Menu. Windows try to Hibernate, and immediate recover to windows.
Now, i done for
-Upgrade Windows, Driver, Lenover, Intel
-run MSconfig set "Selective start up" turn off "non Microsoft services" and Disable "Start up services"
-Run Power troublesshooting on windows
but can't solve me problem.
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Sep 15, 2014
I am now using Lenovo X240 touch screen model and I am trying to charge my lap top but after plugged in, the red light on top cover are keep blinking, what does it means ??? I have check batter one has 97% and 2nd battery has 98%, but I still want to charge it.... what should I do ..???
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Sep 16, 2014
Notebook x240 Dock: Thinkpad Pro Dock (40A1 M20) this is important cause the update firmware tools must be for this version (40a1 m20) if someone has a link to it.
I do have this link: [URL]
But in case it doesn't work i'd like to update Dock's firmware.
Any guide for the (40A1 m20 Pro Dock) model ...
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Jul 7, 2014
I want to install an additional M.2 SSD to my X240. As far as I know, X240 has three M.2 port:
- One single side M.2 for wireless card
- One single side M.2 42 mm for WWAN (3G card). Mine is empty in this slot.
- One double side M.2 for cache drive.
For M.2 cache drive, I dont know if my machine has it. I dont have smart card reader module either.
But I do have the single M.2 42 mm.
I want to buy a SSD: MyDigitalSSD Super Boot Drive 42mm SATA III (6G) M.2 2242 NGFF SSD (128GB (120GB)) But it is double side (B and M key).
tell me if I can install it to M.2 slot of WWAN module?
This is the picture of my WWAN slot
[URL]
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Apr 27, 2014
I made the mistake of upgrading my X240 to Windows 8.1, and now the sleep function won't work properly. I've updated all of the drivers and I've been on the phone with Lenovo support to no avail. Everything worked perfectly before the 8.1 upgrade.
When I close the lid now, the screen goes off, but the computer doesn't go to sleep; if you open the lid, the screen comes back on immediately. If the lid is closed for a while, and is then reopened, the login screen comes up. But in the Windows 8.1 settings, it is set to NOT show the login screen. If the lid is closed for a long time, the computer will shut down completely.
If you go to the Windows menu and click on "Sleep," the screen will go dark although it's clear the computer is still running. Pressing the on/off button does nothing. The only way to get the screen to come back on is to shut the computer down completely and restart it.
I tried uninstalling the Lenovo Instant On Beta program, but without that, closing the lid shuts off the screen with no way to wake it up, the same thing that happens by clicking Sleep on the Windows menu. So it appears that the Instant On Program partially overrides whatever bad behavior is being caused by Windows.
What driver, software, or settings could be causing this? I've looked at various threads about sleep issues, but none of them seem to apply to my situation, or the solutions they recommended (like unchecking the power management features on some of the drivers) didn't solve the problem.
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Sep 22, 2011
I have an X240, latest BIOS as of today, 2.21.1.12. FnLk gets disabled when the laptop comes back from so-called Deep Sleep mode.
This problem is also described in the T400/T500 section and there is a work around posted : disable Deep Sleep (30 Day Standby) in Lenovo Settings app in Metro UI.
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Dec 22, 2013
I've got an x240 with bios enabled fingerprint and the latest fingerprint driver/utlity installed, a fingerprint registered and all the options checked for fingerprint to be integrated and boot.
When the laptop is powered off the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint power on work?When the laptop is in sleep mode the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint resume from standby work?When win7 boots and it's at the CTRL+ALT+DEL login screen the fingerprint LED is green, a fingerprint swipe does nothing. How do I get single sign on to work?Only when I manually hit CTRL+ALT+DEL will the Fingerprint graphic then show on screen, at that point the swipe works. How do get the fingerprint to log me in without any manual intervention? The x201 I had previously did all this without an issue.
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Feb 10, 2014
Is there anyway to disable the center scroll button on the x-240 trackpad. I keep hitting it when I try to use the left mouse button. I never use the scroll button and want to get rid of it. The new trackpad's design is horrible with the undefined buttons.
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Jul 8, 2014
Knocked half a glass of water over keyboard yesterday. Turned off & wiped away straightaway. No problem re-booting etc but now some kets along top 2 rows not working.After a day - do you think there's any chance these will spring back into life?Do Lenovo supply any on-site repair options (at a cost obviously).....can't spare time at moment to send away - even for a couple of days.
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Jan 18, 2015
I recently bought an X240 and have this shutdown problems. Before it was caused by Norton anti-virus so I uninstalled it, then the laptop was working fine. Now, after some Windows update, it doesn't shutdown again. What is wrong with this laptop?
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Dec 29, 2011
I bought windows 8 .1 machine from factory. Then I had local shop install 8.1 on larger ssd. I just performed latest bios update and now machine will not boot. I am sure this is uefi related but I am not knowledgable in that area. The boot parameter returned to me by the shop was "legacy only" and secure boot was disabled.
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May 3, 2014
Actually it happend about 2 months ago. The sound coming out of the speaker as well as the sound when I was using a headphone was just not right, barely any low frequency sound. In the beginning I can fix this by reinstalling the audio driver. Then after a week or so the same problem would occur again, and I had to reinstall the driver. After several times, reinstalling the audio driver cannot solve the problem anymore. Besides if I plug in the headphone after I muted the laptop, it should unmute automatically right? Well that does not happen and it's still muted.
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Aug 8, 2013
We have new Thinkpad X240 laptops that don't have the ability to change the password using CTRL + ALT + DEL. They are using Windows 8.1. These laptops came with Windows 7 and we used the Lenovo media to install Windows 8. The ability to change the password was present right after the Windows 8 install but when we upgrade to Windows 8.1 from the Microsoft store we can no longer change the password.
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Mar 17, 2014
I just reveiced my Lenovo Thinkpad x240 20AL000AAU with SD card reader integrated.
I inserted an SD card standard size and the card is read properly, I can access all the files and I can write on it.
The problem is that I cannot extract the card from the SD card slot!
If I right-click on SD card in My Computer and choose eject, it says that it is safe to remove the card. If I select "Safely remove Hardware and eject media" it tells me that it is safe to remove it...but the card is stuck inside!
I read somewhere to press the card until I hear a click but I cannot hear any click.
Also the card is unreachable inside the slot. I cannot grab it to pull it. I can only press it a little bit with the nail, it goes one millimeter inside but I don't hear any click.
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Oct 13, 2014
I have a ThinkPad x240 that is about 2 months old running Windows 7. Everything has been working great until this morning. I was on vacation and did not use my laptop for a week or so. When I plugged it into my docking station this morning, I noticed that the battery was reading 0% charged and was not charging.
Lenovo Power Management showed that the battery is in good shape
Lenovo Power Management showed that there was "no activity" - not charging
Lenovo Power Management showed no battery #1 - battery # 2 installed but not charging.
Troublshooting so far
Tried charging with external power supply outside of docking station - No Change
Removed battery, powered unit up and removed all Battery items in Device Manager
Reinstalled battery and powered unitup - No change
Removed and reinstalled the Lenovo Power Management and Driver / rebooted - No change
Current state: No Power Management software on the laptop - just using the Microsoft stuff (Still not charging). What else I should be trying / checking?
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Jul 29, 2014
I bought a ThinkPad X240 recently. On Lenovo's website, it says the max speed is 3.30 GHz. However, in the Windows 8.1 Task Manager, it says the maximum speed is 2.69 GHz. See [URL] ....
Why there is a discrepancy? I also tried running Prime 95 for a little while and noticed that the "Speed" in Task Manager never went above 2.70 GHz. Did I somehow get a weird i7-4600U processor that has a max speed of only 2.7 GHz?
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