Lenovo X240 Series ThinkPad :: Fingerprint Reader Power Up Or Login
Dec 22, 2013
I've got an x240 with bios enabled fingerprint and the latest fingerprint driver/utlity installed, a fingerprint registered and all the options checked for fingerprint to be integrated and boot.
When the laptop is powered off the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint power on work?When the laptop is in sleep mode the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint resume from standby work?When win7 boots and it's at the CTRL+ALT+DEL login screen the fingerprint LED is green, a fingerprint swipe does nothing. How do I get single sign on to work?Only when I manually hit CTRL+ALT+DEL will the Fingerprint graphic then show on screen, at that point the swipe works. How do get the fingerprint to log me in without any manual intervention? The x201 I had previously did all this without an issue.
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Oct 29, 2009
I have a new X240, and the fingerprint logon no longer works after the computer resumes from standby or from a lockscreen (screen saver). I have checked other solutions here and in other sites, namely:
1. unchecking the power option of the fp reader in device manager,
2. and switching the 30-day standby in Lenovo Settings
Neither of those solutions have worked. I have the latest BIOS and FP driver versions. I made sure the the FP was enabled in BIOS, and I even switched the settings to allow internal FP reader only. Still, the FP will only work when I first power on the laptop, but not after resuming from stand-by. I have checked in Device Manager after manually entering the password, and it says that the FP is working properly.
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Mar 17, 2014
I just reveiced my Lenovo Thinkpad x240 20AL000AAU with SD card reader integrated.
I inserted an SD card standard size and the card is read properly, I can access all the files and I can write on it.
The problem is that I cannot extract the card from the SD card slot!
If I right-click on SD card in My Computer and choose eject, it says that it is safe to remove the card. If I select "Safely remove Hardware and eject media" it tells me that it is safe to remove it...but the card is stuck inside!
I read somewhere to press the card until I hear a click but I cannot hear any click.
Also the card is unreachable inside the slot. I cannot grab it to pull it. I can only press it a little bit with the nail, it goes one millimeter inside but I don't hear any click.
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May 18, 2014
I bought my X240 from a Lenovo authorised distributor (the one that comes with a svc centre) 3 wks ago. They told me that the one I bought does not come with in-built battery and so it came with a 6-cell batt. i asked why and they said its this way. i bought the set. Have I been lied to? i have not come across a set on the internet without powerbridge !!
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Mar 4, 2014
I am using an X1 Carbon (2014 Gen). Win 7 - 64 bit pre installed. Latest finger print manager pro software from lenovo 8.01.07. Tried everything and all possible combinations on the fingerprint software. But can't start my machine by swiping. The reader works perfect otherwise. I can pass bios log on to windows etc. But I still have to go through the power on button. I observe that in the new software (unlike in the earlier ones) there are no start on buttons to be clicked above the fingerprints. how to bypass pressing the power on button and start the machine directly by swiping the enrolled finger?
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Mar 15, 2014
I have an X230 to which I would like to add fingerprint reader. I have ordered a brand new palmrest with fingerprint reader. My question is, is this a simple plug and play operation or will there be bios config to do and drivers to add?
I have an mSATA SSD will this cause any issues...
ThinkPad X230 (2325) | CPU I5-3210 (2.5GHz) | RAM 8GB | 128GB mSATA | 180GB Intel 520 SSD | 12.5" IPS Panel | Intel HD Graphics | Intel Centrino Advanced N6205 2x2 AGN | Intel PRO/1000 LAN | Bluetooth | Low-light 720p HD camera | Dolby Audio | Backlit Keyboard
Win7 Pro 64bit
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Oct 13, 2010
I have a new W510 but I cannot get the fingerprint reader working for Windows logon. I have the Lenovo fingerprint software installed. It can enroll my fingerprint with ease, which also shows that the reader works. I have turned on the option "use fingerprint scan instead of password when logging into windows". When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE. When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens. I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display. What have I missed?
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint.
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Oct 28, 2012
For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."
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Aug 26, 2014
I am a recent owner of the T440s (unfortunately with the LG panel).
I have checked every single fingerprint setting I could find. I also tried older drivers and older versions of the fingerprint manager.
When I start up the machine, I cannot use the fingerprint reader to login. It does start flashing, but no reaction whatsoever. I can only login using my password.
It does work very smoothly when waking from sleep or hibernation. It also becomes active when I want to enter bios. Just not at startup.
Win 7 ultimate 64
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Mar 11, 2014
I have a brand new T540P with a Validity fingerprint reader.
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
Things I have tried
-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
Is this a platform wide issue affecting all T540P models?
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Jun 22, 2012
I purchased a new L540 running Windows 7 and enrolled a finger. I can use the fingerprint to unlock but not to login. I've reviewed forum postings that suggest that I need to Change Biometric Settings, however the are set as "Biometrics On, Allow Users to log on to Windows using their Fingerprints." I note that the fingerprint software on the L540 is different than my 2 yr old W520, which had a way different interface.
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Oct 16, 2013
I have an Thinkpad edge E530 Laptop with Firefox 30. In this browser the Fingerprint Reader software Does not work.
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Oct 26, 2014
I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.
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Jan 21, 2015
I have just bought the HP Envy 15-j140na directly from HP. The laptop is fantastic, however I am having a problem with the fingerprint reader. The computer comes with the simplepass software version 8.00.57 already installed.
The problem I have is that once I have set up the fingerprint reader with simple pass, it doesn't prompt me to scan my print during the windows login and i have to log in normally. I have checked all of the settings and it should be set up, however there is no prompt. Just to note that everything else works fine. I can sign into websites on IE no problem at all using the fingerprint reader. It can be slightly frustrating as this defeats the point of having a fingerprint reader.
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Nov 18, 2011
I recently converted from a Lenovo X220 to a the Dell Latitude XT3. The XT3 is a better laptop minus a couple design choices. That said, there is one feature in particular that I will miss the most....My old X220 fingerprint reader allowed me to swipe with the latop powered down. This action would boot up the PC and log me in. This doesn't seem to work the same on the XT3. Instead, I must power it up then swipe in two separate steps.
Is there a way to get the XT3 to respond to a finger swipe while it is powered down?
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Dec 16, 2014
I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software. It is version 4.70.20. Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation). I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.
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Apr 1, 2014
I turn on my laptap and it start up normally. All are loaded up in the homescreen except the cursor which keeps on loading ( its like when you refresh). All keys are not working except to the CapsLock key, the touchpad and trackpoint ( color red) are working.
I remove the power source and battery to shut it down but it doesn't shut down! Now it is running for 5 minutes, and the screen still ON, continue to refresh. How to shut this down and restart.
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Apr 1, 2014
How do to use SIM Card here in X240? My company laptop have simcard tray, but i dont know how does it works.
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Feb 24, 2014
I got myself a x240 recently. 500gb normal drive with 16gb ssd. My plan is to upgrade from 16gb ssd to a much bigger and run operation system from that one.
What slot is the 16gb cache ssd in today? Which slot type is is, mSata or M.2?
Do the ssd got to have a certain mesures to fit?
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May 13, 2012
I have been anxiously awaiting the X240 as a possible upgrade to my Thinkpad collection. It turns out the X240 supports only 8GB of RAM with but 1 DIMM slot. The X230 supports 16GB with 2 DIMM slots.
No, I am not going to buy one. What is up with this decision, Lenovo?
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Jan 18, 2014
I just got a brand new thinkpad X240, with 500G HD, Win8. I installed a Win7 on this new SSD, then replaced original 500G HD in X240 with this new SSD. However, after I replaced, computer cannot boot , it got stuck with BOOT MENU section, no matter you choose any options..In the Boot Menu, I saw boot devices: one is my new SSD. I click it, it does not work. I tried several times. (PC can recognize my SSD, just dont know why it cannot read it.)
I am sure this SSD is working, since I tested on different computers, they can boot successfully.
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Oct 2, 2014
Just received my x240 - everything is working as expected. However, I keep getting a notification to activate my windows?
It came preloaded with windows 8 and is currently activated - but states that it will expire in November. Whenever I try and activate it I receive this..
Did a clean boot and updated everything but still occurs.
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Jan 15, 2014
Each time i press space bar key, there is a very small delay before space appears on screen.
So i make a lot of typing errors.
Computer is X240, BIOS is 2.16, every driver is up to date.
Windows is 8 PRO. It does the same with Windows 7 so i think it's a software issue.
Lenovo E420 had that before and problem was fixed by a BIOS update.
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May 4, 2014
The INSERT key on my X240 doesn't want to function at all ... either by itself or in conjunction with another key such as SHIFT - INSERT ... Why?
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Jul 14, 2014
We bought 12 X240 pc's and installed a Windows 7 64bit OS on them. We are having problems on several laptop (5 so far) that they freeze several times a day. The mouse icon changes in the processing icon, you can still move your mouse but can't click anything or even press ctrl + alt + del. Have to long press the power key to get them to power off.
I already read that there were problems with the fingerprint reader software, uninstalled it but still having the problems (fingerprint reader is disabled in BIOS). Also upgraded the fingerprint reader software to the latest version on another pc, but same problem.
Ran solution center on one of the PC's, didn't find any problems. Ran system update and updated all to the latest version. Also tried to change the power settings to Performance mode in windows. But problem keeps coming back.
I tried installing the latest Intel graphics driver, but it fails to start stating that you need a version from the manufacturer. No error messages in the windows event logs.
X240 model is 20AL00C1MB.
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Oct 6, 2014
My Lenovo Labtop X240 /w Windows 8.1 (x64) can't Hibernate (immediate resume after Hibernate). It success for Sleep, Shutdown, but when I set Hibernate by close lid, Power button, or Hibernate on Menu. Windows try to Hibernate, and immediate recover to windows.
Now, i done for
-Upgrade Windows, Driver, Lenover, Intel
-run MSconfig set "Selective start up" turn off "non Microsoft services" and Disable "Start up services"
-Run Power troublesshooting on windows
but can't solve me problem.
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Sep 15, 2014
I am now using Lenovo X240 touch screen model and I am trying to charge my lap top but after plugged in, the red light on top cover are keep blinking, what does it means ??? I have check batter one has 97% and 2nd battery has 98%, but I still want to charge it.... what should I do ..???
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Sep 16, 2014
Notebook x240 Dock: Thinkpad Pro Dock (40A1 M20) this is important cause the update firmware tools must be for this version (40a1 m20) if someone has a link to it.
I do have this link: [URL]
But in case it doesn't work i'd like to update Dock's firmware.
Any guide for the (40A1 m20 Pro Dock) model ...
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Jul 7, 2014
I want to install an additional M.2 SSD to my X240. As far as I know, X240 has three M.2 port:
- One single side M.2 for wireless card
- One single side M.2 42 mm for WWAN (3G card). Mine is empty in this slot.
- One double side M.2 for cache drive.
For M.2 cache drive, I dont know if my machine has it. I dont have smart card reader module either.
But I do have the single M.2 42 mm.
I want to buy a SSD: MyDigitalSSD Super Boot Drive 42mm SATA III (6G) M.2 2242 NGFF SSD (128GB (120GB)) But it is double side (B and M key).
tell me if I can install it to M.2 slot of WWAN module?
This is the picture of my WWAN slot
[URL]
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