Lenovo ThinkPad W Series :: W520 - Base System Device Driver Not Working
May 6, 2012
This morning upon booting up my ThinkPad W520, the multi-card reader is no longer working. A look at the Device Manager (Windows 7, 64-bit) shows the "Base System Device", and reports "The drivers for this device are not installed." Attempting to get Windows to natively install the drivers does not work. Some googling shows others with similar troubles in the past; recommendations include installing a Ricoh card reader driver for Windows XP or Vista; this did not work. Other available drivers include 8ass82ww.exe and 8axv51ww.exe - these do not work. Installing Lenovo's own Support Center software shows the Base System Device driver is not installed. I can't find a way to install it. I've tried installing driver exe files and searching for those same files using the Windows browse-for-files window when installing drivers for Base System Device.
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Jun 22, 2012
I have this as an "other device" in device manager. I had to do a full reinstall a month ago but thought all the things were installed.
Also there is a second "unknown device" with location "on Microsoft ACPI-Compliant Embedded Controller" are these related or is this a second issue ?
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Aug 30, 2013
I have a machine (used for creating master images) with all the drivers loaded. I perform a last CloneZilla image (before doing the sysprep). When I restore the image (to the same machine) the Ricoh Card reader has status of Base System Device under Other Devices. I have tried reapply the drivers, deleting the device with drivers and rebooting so that the machine can redetect the device. No luck, just stays at Base System Device.
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Feb 8, 2014
I got this base system device error in my device manager. I have installed X1 Ricoh multicard reader but still can't solve it.
My machine is X1-3444-BDU, Win 7 pro 64bit.
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Jul 7, 2014
After reinstalling W7 the lenovo solution center was complaining saying that the System Device Driver is not working. I saw that the SD card reader was not working neither so I assumend the missing driver was that one.
From the Lenovo page I dowloaded the driver for the Multi Card port for W7 and T420. After installing it the message dissapeared and the SD cards were recognized properly.
However, after rebooting the system, after a while, the mesage appeared again and the card reader stopped working.
I did install it again and the same happened. It was working and after two reboots stopped working.
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Mar 26, 2013
After rebooting from Linux (Ubuntu 12.10) into Windows 7 i noticed a “Base System Device”.
i check the id material from that probleme;
PCIVEN_1180&DEV_E822&SUBSYS_21F617AA&REV_07
PCIVEN_1180&DEV_E822&SUBSYS_21F617AA
PCIVEN_1180&DEV_E822&CC_088001
PCIVEN_1180&DEV_E822&CC_0880
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Jul 18, 2011
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
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Feb 6, 2010
W520 4270-CTO
W7 Pro
The IEEE 1394 device is now completely missing from device manager. It seems like hardware failure. BIOS reset and factory restore did not resolve the matter.
I have contacted a local service depot so the machine will go in for warranty service next week (after labour day weekend) if not resolved beforehand.
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May 3, 2012
i recently bought my W520 and everything works just fine - except for the internal webcam.
I installed the drivers (current version) from the Lenovo web site but the webcam won't turn on. The green just wouldn't turn on and when I press Fn+F6 the communication tool shows up without any webcam video. Same thing for skype or any other webcam tool.
Sometimes after booting it works for a few seconds but then the image freezes and it won't start again until after several system restarts.
System Details:
Thinkpad W520 (4276), Core i7-2760QM
Windows 7 64 Bit Professional
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Oct 24, 2009
Today I upgraded from Windows Vista Home Premium 64-bit to Windows 7 Home Premium 64-bit and all of my drivers were found without me needing to install anything except for one. In the device manager I have an exclamation by 'Base System Device
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Jan 20, 2015
I installed another version of windows for my Dell XPS 14 but I can not find the base system device anywhere.
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Nov 18, 2013
I upgraded my w520 from Win 7 to Win 8 last year with zero problems. Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
In e.g. the Skype desktop application, Google Hangouts or the camera app, the built in webcam no longer works.
The green light turns on, but I just get the crossed out camra icon in e.g. the Skype video options. No video.
I see there are no drivers yet for Win 8.1 on the Lenovo support site for the w520 camera. In device manager it still shows the 2011 camera driver 1.1.0.1147 and says "This device is working properly."
But it does not work properly. How to get the camera to work or is it just a matter of waiting for a driver to be released eventually?
I tried uninstalling, reinstalling, camera is enabled in the Bios and permissions are set to give Skype and the camera app access to the camera. I also tried the W530 drives as was suggested elsewhere.
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Jun 14, 2012
I researched I need the Intel SATA AHCI Driver for performing a clean Windows 7 installation
I tried:
1. Mobile Express Chipset SAAT AHCI controler drivers from the (a) Intel websites (b) Lenovo website and (c) extracting drivers from running system
2. tried supplying drivers on DVD/CD and USB
3. tried to integrate drivers into Windows 7 Installation using RT7Lite
4. did bios update
5. switched from AHCO to compatible mode
In any case it finds the driver as the correct one (when I click hide drivers that are not compatible, the one remains). But always displays no driver found and doesn't continue setup.
This seems to be a bug!!!
1. Is there a way to fix this and perform a clean Windows 7 installation without recovery?
2. Am I trying the wrong driver, but have to install a driver for a different device first???
I am about to replace the HDD with an SDD and there can not use recovery!
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Jan 19, 2015
I am getting two error messages that read "Base system device" driver missing. The hardware Ids for the first is:
PCIVEN_1180&DEV_E230&SUBSYS_1726103C&REV_01
PCIVEN_1180&DEV_E230&SUBSYS_1726103C
PCIVEN_1180&DEV_E230&CC_088000
PCIVEN_1180&DEV_E230&CC_0880
And the other one is:
PCIVEN_1180&DEV_E852&SUBSYS_1726103C&REV_01
PCIVEN_1180&DEV_E852&SUBSYS_1726103CPCIVEN_1180&DEV_E852&CC_088000PCIVEN_1180&DEV_E852&CC_0880
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May 31, 2009
Recently I did a clean windows 732 bit installation on my Hp dv2500 notebook because i was having some problem with the original vista OS. Anyway I noticed that, under device manager 3 drivers were missing...namely:
Base system device
Base system device
Coprocessor
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Jul 3, 2014
I've just recently upgraded my system from XP to Win 7 and I've been unable to find drivers for two "base system devices". I'm on a Compaq Presario V3440TU and my CPU is a Core 2 Duo T5300, and chipset is Intel 945GM.
The missing drivers are most probably for the Ricoh Card reader in my laptop, since I remember facing the same problem while re-installing XP once...
1.PCIVEN_1180&DEV_0592&SUBSYS_30B2103C&REV_0APCIVEN_1180&DEV_0592
&SUBSYS_30B2103CPCIVEN_1180&DEV_0592&CC_088000PCIVEN_1180&DEV_0592&CC_0880
2.PCIVEN_1180&DEV_0843&SUBSYS_30B2103C&REV_01PCIVEN_1180&DEV_0843
&SUBSYS_30B2103CPCIVEN_1180&DEV_0843&CC_088000PCIVEN_1180&DEV_0843&CC_0880
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Jan 11, 2015
I just installed Windows 8.1 Professional 64-bit on my M6300.
Everything seems to work fine, but there are two entries for Base System Device.
Can't figure out what they are.
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Feb 8, 2015
I have Accer aspire e1-571 i want to know abaut base system device, i have installed all drivers in my laptop but base system device driver pending i want to knw how to install it. os win 7 pro 64 bit
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Dec 21, 2014
on my HP Pavilion dv 9500 series laptop installing Windows 7 Ultimate, I get base system device error, base system device driver not found. devices are on - PCI bus 7, device 9, function 2. & pci bus 7, device 9, function 3. these are found in the device manager under other devices.
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Dec 13, 2013
I have a HP Elitebook 8440p Notebook PC with Windows 7, 64 bit. I had to reinstall Windows 7 and all the necessary drivers. My remaining issue is the Missing Base System Driver. The message I get from Device Manager is:
PC1 bus 68, device 6, function 2. The driver for this device are not installed (Code 28).
The Hardware Ids from the Details tab are:
Pc1ven_1180&dev_0843&subsys172a103c&REV14
Pc1ven_1180&dev_0843&SUBSYS_172a103C
Pc1ven_1180&dev_0843&CC_088000
Pc1ven_1180&dev_0843&CC_0880
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Jun 14, 2010
I recently installed Windows 7 on my vostro 1015. All the drivers were installed correctly but the 'Base System Device' driver couldn't be installed. I tried the 'Search Automatically for the updated driver software' option but no driver could be found. where can I find the 'Base System Device' driver?
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Jun 2, 2012
I bought my Elitebook 8560p a few weeks back off of a friend. Wiped the entire laptop clean and installed a new OS (Windows 7 Ultimate 32 Bit). I thought I installed all the drivers, but the device manager says im still missing a "Base System Device" driver.
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Oct 26, 2014
I'm looking for Base system device drivers.
Hardware Ids
PCIVEN_1180&DEV_0592&SUBSYS_1521103C&REV_14
PCIVEN_1180&DEV_0592&SUBSYS_1521103C
PCIVEN_1180&DEV_0592&CC_088000
PCIVEN_1180&DEV_0592&CC_0880
I tried my best to fix it, but unsuccesssful.
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Jun 2, 2014
I'm struggling to get the touchpad on my x220 to work. The UltraNav driver for it won't install, complaining that the "Synaptics device not found!"
I know the touchpad is there, because i can see it. I have done all the obvious things like updates, bios settings etc.
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Mar 11, 2010
I got my new laptop today, and got rid of the installed Dell Crap and installed my Windows 7 Ultimate 64-bit.
Now under my Device Manager I've got two issues:
Base System
Base System
I contacted Dell, they said they won't support my laptop since I don't have their operating system on it. All I want to know is what drivers I need. I can't believe they couldn't let me know.
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Sep 7, 2014
I have an HP Pavilion dv5-1183cl that has been upgraded from Windows Vista to Windows 7 Ultimate (32bit) and I have some issues.I have four errors showing up in my device manager, three Base System Device and one Unknown Device, and I don't know what they are or where to get the drivers (since I don't know what they are). Additionally, the battery will not charge (there does not appear to be anything wrong with it physically). I am wondering if the below errors are related to the battery issue. Below are the hardware IDs for each error entry.
Base System Device (PCI bus 6, device 0, function 1):
PCIVEN_197B&DEV_2382&SUBSYS_3603103C&REV_00PCIVEN_197B&DEV_2382
&SUBSYS_3603103CPCIVEN_197B&DEV_2382&CC_088000PCIVEN_197B&DEV_2382&CC_0880
[Code]....
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Apr 20, 2011
When will there be a BIOS update to fix the UEFI/Bitlocker issue? The TPM won't pass the keys to Windows when UEFI mode is on. An X220 owner has this issue as well: [URL] ....
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Jan 29, 2012
maybe not always but verry often. 1 or 2 sec after shutting down it reboots. i haaate that!
W520 4270CTO 2028QM WINX64 MSATA SSD 16GB
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Dec 30, 2014
I realize that there are several threads on W520 shutdowns, but I haven't quite found a similar problem to mine: A random, sudden shutdown occurs while the laptop is on battery. The problem does not occur when using the power adaptor. It also seems to have nothing to do with physical movement of the laptop, nor with power consumption/heat. After going blank from one second to the next, the laptop restarts. Seeing that the laptop works fine with the power adaptor, is there any reason to believe that components on the main board could be the problem? If not, I could just get another battery, even though this still seems ok.
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Jun 10, 2009
I have 2 x 4GB sticks of G.SKill F3-8500CL7D-8GBSQ DDR3-1066 PC3-8500 CL7-7-7-20 SO-DIMM.
They worked perfectly as the only memory sticks in a W500, but I'd like to install them in addition to the 2 x 4GB Lenovo memory sticks that came with the W520.
Is this going to work and be stable at all? After reading the W520 specs, I'm still uncertain about the memory speeds of the two different sets of sticks and if that is a real compatibility issue. I don't know enough about memory specs.
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