HP Pavilion G6 Audio :: No Sound When Playing Video / Audio On Browser
Aug 11, 2014
I have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
I checked all my browser settings aswell and nothing is wrong.
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Jul 3, 2014
I have had several dvds made from old videos. I am trying to play them on my pavillion g6. I get no video or audio.
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Jun 21, 2011
Also, this solution doesn't work:"All u need to do, is right click Communication headphones, and click Disable.right click Sound button on taskbar> playback devices now you have speakers and headphones selected as default device, and communication headphones seleted as default communication device."The communication headphones have been disabled, but the speakers still play alongside the headphones.
I think part of the problem is that the playback device is "Speakers and headphones", but I can't split this into two separate devices for the life of me. if I disable "Speakers and Headphones" and enable "Communication headphones", the problem fixes itself and then introduces new problems: certain programs requiring sound output do not work, and the volume-changing buttons on my keyboard don't change the volume.
I have IDT High-Definition Audio CODEC (as a driver?).I can't remember what I did before this happened. I suspect it was the audio driver update, but that's a wild guess.
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Nov 24, 2014
I am having issues on laptop as when i try to play a video on facebook or any other site or forum I only get audio, no visual, just a blank screen.....
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Nov 3, 2014
I have been experiencing several audio issues with my laptop. Firstly, my laptop stopped playing audio unless I disable then enabling the IDT HD audio CODEC. I then tried uninstalling the driver and reinstalling it only to find that the drivers i found weren't compatible. Then I tried the recovery manager and when I restart the notebook it encountered a problem and I lost audio and my Beats enhancement.
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Dec 30, 2014
I have recently bought a new probook450 g2 but whenever i play a video or audio file an interrupt occurs like a buzz after fixed interval, I don't know what to do ......
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Aug 2, 2014
The sound disappears in my HP pAvilion Touchsmart when I open some videos online, like Facebook etc. I always ned to restart when that happens. This does not happen every time, but it always happen.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Jul 30, 2014
I have an HP envy m6 1178sa and recently the sound stopped playing. Uninstalled the sound software and downloaded a new one and it was working fine...but then after the laptop is off( because of low battery), when I put the laptop on again, there is no sound.
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Jul 10, 2014
I have an, HP 15 Notebook PC (Product Name), Prod # is F9H61UA#ABA
I am running on Windows 8,1, 64 bit.
When I try to watch a video all I have is a green screen, audio is good.
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Jul 27, 2014
I am using Windows 8 and my notebook model is Envybook 6-1002st. Since last week, i can not hear anything while playing games, also no sound in web browser. I tried to all solving methods from Windows and Windows can not detect any problem. Last updates of audio and sound card are installed. Now i can hear all Windows sounds. But no sound for browser and games.
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Sep 20, 2014
I have an Aspire 5517 running Windows 7. When on battery power, the computer will not go to sleep if it is playing any audio or video file through the speakers. Pause the stream and the computer will sleep as normal on power saver options, but if I leave it playing on battery power computer will not sleep or hibernate. When battery reaches critical level computer will not shut down and I have to restart windows later. This seems like a problem with a driver.
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Aug 8, 2014
Over the last two weeks the audio will not play on the computer. I can see the music or vedio engaged but not sound is coming out.
Product name: HP ENVY dv7 Notebook PC
Product number: C2Y65AV
Windows 8 64-bit
Device: IDT High Definition Audio CODEC
Driver: stwrt64.sys
Version: 6.10.6425.0
Device: Intel(R) Display Audio
Driver: IntcDAud.sys
Version: 6.14.0.3097
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Aug 6, 2014
I have an HP Envy TouchSmart Ultrabook 4. When I try to play music or a video I get a message that there is a problem with the sound card. How can I resolve this?
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Jul 30, 2009
I just had to reformat my DV1000 due to a corrupt Windows XP installation. I downloaded the drivers from the HP website but they will not install, it just says FAILURE at the end of attempting to install them.
The p/n of my laptop is ED338AV.
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Jun 9, 2009
I am a graphics student ( in a college in england
I bought this laptop about 10 days ago.
Acer Aspire 6930g :
-Windows Vista
-Intel Core2 Duo processor P7450, 2.13 Ghz
-4 GB DDR2
-Nvidia Geforce 9600M 1GB
-320 GB HDD
-16"
-Gorgeous laptop .. lol love it
It had a few sound problems ( not that annoying but I'd rather get rid of them ^^ ) with my subwoofer, now and again it did some annoying sound like grzzzz when it went to the bass. I had to change the sound to the normal settings, then go back to the high definition sound. ( the one with 6 or 7 different "speakers", instead of the normal stereo one which has only 2, Left and Right. )
Sometimes, my music stopped playing "problems with the audio card" or something.
So I decided to get rid of those problems by installing the latest ( i think ) realtek audio driver.
After the installation, i realised that :
1. The sound didn't work anymore AT ALL
2. When I went in that audio sound properties, it only showed me the stereo, and I can't see the 2nd one which had a better sound quality ( more speakers, more 3d sound .. )
Anyway, I just would like to know if the weird noise coming from the subwoofer is a big problem, and if I should get it back to the shop, or if it's only a driver problem.
And I also would like to know how to get my sound back, and my high quality + subwoofer aswell.
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Jul 30, 2014
No sound from my PC. This problem occured weeks ago and no fix or notification from HP.
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Jul 30, 2014
i have a hp pavilion 15 notebook pc and the sound of the notebook does not works neither its own nor the external speakers that i have connected.
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Sep 24, 2013
I have a Pavilion g6. and I am on windows 8, It and I have suddenly lost my sound not sure what information I need to supply
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Aug 1, 2014
I was watching something online when the sound became distorted (has happened before) so turned off G6 laptop and restatred worked well for 20 minutes and then it went all distorted again. Turned it off again and started it up again however this time the sound completely vanished. Tried iTunes, internet, and a movie on laptop and nothing is working anymore. Have checked all the easy sound things making sure I didn't turn it off but nope it all says device is working.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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May 5, 2012
My computer has no sound at all, HP Pavilion DV2. Volume is turned all the way up. Wierd..
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Jul 23, 2014
I have a HP 15-r011dx Notebook PC with windows 8.1 and when on youtube or CNN videos, the speakers carack and pop. The commercials that CNN play prior to the story are fine as is a DVD or my loaded music. I relly do not want to reinstall. I have had the computer 3 weeks and I am not sure if it has been there from the beginning. I have updated everything from HP including BIOS and have tried a different browser and adjusted volume levels. Windows has done updates.
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Aug 9, 2014
We have an HP Pavilion g6 with Windows 7 program. Until yesterday it was working fine. But now we do not have any sound from it except when playing CDs or media music. Have tried and checked several setting etc. but cannot correct this problem. Laptop sound test is ok with and w/out headphones or external but not when trying to listen or hear anything when connected to the internet.
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Feb 11, 2014
I've recently installed windows 8.1 and now have no sound. The speaker icon in the bottom right corner has a small red x on it, when i have the mouse over it, it says 'no audio output device is installed'. I found that updating the driver in sounds via the at control panel but this the said:
'Windows found driver software for your device but encountered an error while trying to install it
IDT HD Audio CODEC
A device attached to the system is not functioning'...
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Jul 11, 2014
I can't set my sound default. I recently got my computer updated and a few hours later, my sound stopped working, then my videos, too. I reinstalled my computer, but when it got to the point where you set sound defult, it wouldn't work. The sections "Configure" and "Properties" worked, but "Set Default" wouldn't. I am so frustrated because I need sound and video to do a lot of things on my computer.
My product name is: Windows 8 HP Pavilion Sleekbook 15 PC
Product number: C6N92UA#ABA
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Nov 1, 2013
Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
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Mar 7, 2014
I have an older HP Pavilion dv 9000, with Windows 7. I was attempting to watch a video and noticed that the sound was muted. So, initially, I tried to turn it up, but it seemed locked. It had never done that before, so after several failed attempts, the mute sign disappeared and now it's just a red x, and when I go in to check it, it tells me that there is no sound hardware installed. I tried to install a new driver from your website but it is still not working.
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