HP Pavilion TS 15 Audio :: Sound Disappears When Open Some Video Online
Aug 2, 2014
The sound disappears in my HP pAvilion Touchsmart when I open some videos online, like Facebook etc. I always ned to restart when that happens. This does not happen every time, but it always happen.
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Jul 22, 2014
I'm using a HP Pavilion 17 Notebook PC running on Windows 8 64bit. About a week ago, my sound is randomly disappearing and I have to restart my laptop each time. Then, the sound works like normal, but when I don't use my laptop for some time (while it is still on), and I start a movie or something, the sound doesn't work. When I click the sound bar on the bottem-right corner, there's no green bar indicating sound.I've tried reinstalling sound drivers and reselecting a standard sound device, but nothing seems to work.
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
System: Windows 8
Model: Notebook HP Pavilion g6-2310sw
Also I'd like to add that every system restart fixes that problem but only for a while (several minutes).
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Jul 23, 2014
I have a HP 15-r011dx Notebook PC with windows 8.1 and when on youtube or CNN videos, the speakers carack and pop. The commercials that CNN play prior to the story are fine as is a DVD or my loaded music. I relly do not want to reinstall. I have had the computer 3 weeks and I am not sure if it has been there from the beginning. I have updated everything from HP including BIOS and have tried a different browser and adjusted volume levels. Windows has done updates.
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Aug 11, 2014
I have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
I checked all my browser settings aswell and nothing is wrong.
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Dec 30, 2014
I have recently bought a new probook450 g2 but whenever i play a video or audio file an interrupt occurs like a buzz after fixed interval, I don't know what to do ......
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Aug 8, 2014
Over the last two weeks the audio will not play on the computer. I can see the music or vedio engaged but not sound is coming out.
Product name: HP ENVY dv7 Notebook PC
Product number: C2Y65AV
Windows 8 64-bit
Device: IDT High Definition Audio CODEC
Driver: stwrt64.sys
Version: 6.10.6425.0
Device: Intel(R) Display Audio
Driver: IntcDAud.sys
Version: 6.14.0.3097
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Aug 6, 2014
I have an HP Envy TouchSmart Ultrabook 4. When I try to play music or a video I get a message that there is a problem with the sound card. How can I resolve this?
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Jul 30, 2009
I just had to reformat my DV1000 due to a corrupt Windows XP installation. I downloaded the drivers from the HP website but they will not install, it just says FAILURE at the end of attempting to install them.
The p/n of my laptop is ED338AV.
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Jul 3, 2014
I have had several dvds made from old videos. I am trying to play them on my pavillion g6. I get no video or audio.
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Feb 7, 2013
I'm using a new Dell XPS 15. I have this laptop for about two weeks. Today is my first day trying to watch a movie on this laptop. Whenever I rest my hand on the hand rest or whatever you want to call it, the sound disappears. Must be design flaw.
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Jul 30, 2014
No sound from my PC. This problem occured weeks ago and no fix or notification from HP.
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Jul 30, 2014
i have a hp pavilion 15 notebook pc and the sound of the notebook does not works neither its own nor the external speakers that i have connected.
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Sep 24, 2013
I have a Pavilion g6. and I am on windows 8, It and I have suddenly lost my sound not sure what information I need to supply
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Aug 1, 2014
I was watching something online when the sound became distorted (has happened before) so turned off G6 laptop and restatred worked well for 20 minutes and then it went all distorted again. Turned it off again and started it up again however this time the sound completely vanished. Tried iTunes, internet, and a movie on laptop and nothing is working anymore. Have checked all the easy sound things making sure I didn't turn it off but nope it all says device is working.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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May 5, 2012
My computer has no sound at all, HP Pavilion DV2. Volume is turned all the way up. Wierd..
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Aug 9, 2014
We have an HP Pavilion g6 with Windows 7 program. Until yesterday it was working fine. But now we do not have any sound from it except when playing CDs or media music. Have tried and checked several setting etc. but cannot correct this problem. Laptop sound test is ok with and w/out headphones or external but not when trying to listen or hear anything when connected to the internet.
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Feb 11, 2014
I've recently installed windows 8.1 and now have no sound. The speaker icon in the bottom right corner has a small red x on it, when i have the mouse over it, it says 'no audio output device is installed'. I found that updating the driver in sounds via the at control panel but this the said:
'Windows found driver software for your device but encountered an error while trying to install it
IDT HD Audio CODEC
A device attached to the system is not functioning'...
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Jul 11, 2014
I can't set my sound default. I recently got my computer updated and a few hours later, my sound stopped working, then my videos, too. I reinstalled my computer, but when it got to the point where you set sound defult, it wouldn't work. The sections "Configure" and "Properties" worked, but "Set Default" wouldn't. I am so frustrated because I need sound and video to do a lot of things on my computer.
My product name is: Windows 8 HP Pavilion Sleekbook 15 PC
Product number: C6N92UA#ABA
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Nov 1, 2013
Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
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Mar 7, 2014
I have an older HP Pavilion dv 9000, with Windows 7. I was attempting to watch a video and noticed that the sound was muted. So, initially, I tried to turn it up, but it seemed locked. It had never done that before, so after several failed attempts, the mute sign disappeared and now it's just a red x, and when I go in to check it, it tells me that there is no sound hardware installed. I tried to install a new driver from your website but it is still not working.
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Oct 25, 2014
my dv6 laptop sound stops working after replace fan. Downloaded and installed new IDT driver but still nothing.
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Jul 28, 2014
Product Name is HP Pavilion 15 Notebook, Windows 8, no error messages, I did not make any change/s in the system. the problem now is that i cant hear any sound from the system
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Jul 21, 2014
i'm the owner of a sleekbook HP Pavilion 15-b040sl. The OS is Windows 8.A few days ago i found a problem about the sound: the speaker didn't emit sound; all video or mp3 starts without sound.I decided to disinstall the driver of the sound. There were 3 driver; I found just 1, the others generated error during the installation.I miss two driver, i can't find them:
- IDT HIGH DEFINITION AUDIO CODEC
- NVIDIA VIRTUAL AUDIO DEVICE (WAVE EXTENSIBLE) (WDM)
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Jul 19, 2014
I have a Pavilion G6, product number C6S52EA#ABU. Recently a windows update occured and now the sound on my pc often stops working.
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Jun 2, 2014
When I first used the laptop sound would sometimes come through the HDMI to the TV. Now it never does. When I look at playback devices there is no HDMI playback, but only "Speaker/HP". I have gone into the DTS audio panel, which also only lists one playback device. I have also right clicked in playback devices to show all disabled or disconnected devices and there aren't any others.
Laptop speakers or speakers plugged into the jack work fine. The video on the HDMI connection also works fine.
So far I have upgraded the BIOS to the latest version and also uninstalled the realtek audio driver and installed the latest driver from HP's website.
None of this has caused sound to work through the HDMI or even an HDMI playback device to appear.
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