HP Pavilion G6 Audio :: No Sound When On Internet / Facebook
Aug 9, 2014
We have an HP Pavilion g6 with Windows 7 program. Until yesterday it was working fine. But now we do not have any sound from it except when playing CDs or media music. Have tried and checked several setting etc. but cannot correct this problem. Laptop sound test is ok with and w/out headphones or external but not when trying to listen or hear anything when connected to the internet.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Aug 11, 2014
I have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
I checked all my browser settings aswell and nothing is wrong.
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Jul 30, 2014
No sound from my PC. This problem occured weeks ago and no fix or notification from HP.
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Jul 30, 2014
i have a hp pavilion 15 notebook pc and the sound of the notebook does not works neither its own nor the external speakers that i have connected.
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Sep 24, 2013
I have a Pavilion g6. and I am on windows 8, It and I have suddenly lost my sound not sure what information I need to supply
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Aug 1, 2014
I was watching something online when the sound became distorted (has happened before) so turned off G6 laptop and restatred worked well for 20 minutes and then it went all distorted again. Turned it off again and started it up again however this time the sound completely vanished. Tried iTunes, internet, and a movie on laptop and nothing is working anymore. Have checked all the easy sound things making sure I didn't turn it off but nope it all says device is working.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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May 5, 2012
My computer has no sound at all, HP Pavilion DV2. Volume is turned all the way up. Wierd..
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Feb 11, 2014
I've recently installed windows 8.1 and now have no sound. The speaker icon in the bottom right corner has a small red x on it, when i have the mouse over it, it says 'no audio output device is installed'. I found that updating the driver in sounds via the at control panel but this the said:
'Windows found driver software for your device but encountered an error while trying to install it
IDT HD Audio CODEC
A device attached to the system is not functioning'...
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Jul 11, 2014
I can't set my sound default. I recently got my computer updated and a few hours later, my sound stopped working, then my videos, too. I reinstalled my computer, but when it got to the point where you set sound defult, it wouldn't work. The sections "Configure" and "Properties" worked, but "Set Default" wouldn't. I am so frustrated because I need sound and video to do a lot of things on my computer.
My product name is: Windows 8 HP Pavilion Sleekbook 15 PC
Product number: C6N92UA#ABA
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Nov 1, 2013
Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
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Mar 7, 2014
I have an older HP Pavilion dv 9000, with Windows 7. I was attempting to watch a video and noticed that the sound was muted. So, initially, I tried to turn it up, but it seemed locked. It had never done that before, so after several failed attempts, the mute sign disappeared and now it's just a red x, and when I go in to check it, it tells me that there is no sound hardware installed. I tried to install a new driver from your website but it is still not working.
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Oct 25, 2014
my dv6 laptop sound stops working after replace fan. Downloaded and installed new IDT driver but still nothing.
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Jul 28, 2014
Product Name is HP Pavilion 15 Notebook, Windows 8, no error messages, I did not make any change/s in the system. the problem now is that i cant hear any sound from the system
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Jul 21, 2014
i'm the owner of a sleekbook HP Pavilion 15-b040sl. The OS is Windows 8.A few days ago i found a problem about the sound: the speaker didn't emit sound; all video or mp3 starts without sound.I decided to disinstall the driver of the sound. There were 3 driver; I found just 1, the others generated error during the installation.I miss two driver, i can't find them:
- IDT HIGH DEFINITION AUDIO CODEC
- NVIDIA VIRTUAL AUDIO DEVICE (WAVE EXTENSIBLE) (WDM)
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Jul 19, 2014
I have a Pavilion G6, product number C6S52EA#ABU. Recently a windows update occured and now the sound on my pc often stops working.
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Jun 2, 2014
When I first used the laptop sound would sometimes come through the HDMI to the TV. Now it never does. When I look at playback devices there is no HDMI playback, but only "Speaker/HP". I have gone into the DTS audio panel, which also only lists one playback device. I have also right clicked in playback devices to show all disabled or disconnected devices and there aren't any others.
Laptop speakers or speakers plugged into the jack work fine. The video on the HDMI connection also works fine.
So far I have upgraded the BIOS to the latest version and also uninstalled the realtek audio driver and installed the latest driver from HP's website.
None of this has caused sound to work through the HDMI or even an HDMI playback device to appear.
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Jul 22, 2014
I'm using a HP Pavilion 17 Notebook PC running on Windows 8 64bit. About a week ago, my sound is randomly disappearing and I have to restart my laptop each time. Then, the sound works like normal, but when I don't use my laptop for some time (while it is still on), and I start a movie or something, the sound doesn't work. When I click the sound bar on the bottem-right corner, there's no green bar indicating sound.I've tried reinstalling sound drivers and reselecting a standard sound device, but nothing seems to work.
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Apr 11, 2012
I have an HP Pavilion dm4 that I bought last summer, but I'm not sure which model #s specifically comes after that.
I just updated my HP BIOS and now I am not getting any sound from the speakers or through headphones, this has happened before though I admittedly cannot remember what the solution was.
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Jan 22, 2012
As of this morning I have no sound on HP Pavilion dv7 Notebook internal speakers. Plug in headphones and all speakers work, both internal and headphones. Checked all settings and device manager - all o.k. Running Windows 7.
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Jul 20, 2014
I recently noticed my Pavilion dv7 entertainment notebook won't play sound through the tv anymore. The picture is on the tv but sound is running through the laptop speakers? I never had a problem with this until now. When i open up the sound options, the ATI HDMI output says it's not connected and so it wont let me select it, but it is connected?
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Oct 1, 2014
I have Hp Pavilion 15-r077TX. From two days I am getting an isssue that no light is displaying when I mute sound through sound key i.e f6 .
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Sep 29, 2014
laptop hp pavilion ze 4800 windows 7 ultimate...My hp pavillion ze 4800 has not sound with windows 7 ultimate, I know that HP support service does not include drivers for windows 7 on this product only for windows xp. Nevertheless this Laptop has enough resources to run a windows 7 operating system except for the video card, but it's not much important for I use it to make common task only, moreover microsoft stopped supporting windows xp and if this Hp can take a windows 7 So why to make it useless.the audio driver for my laptop running windows seven.
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Oct 5, 2014
I've recently bought an HP Pavillion 15 laptop with AMD/Realtek HD audio hardware and Beats Audio. Windows 8.1operating system. It's brand new out of the box with no updates made.
When I playback mp3 music via Windows Media Player, the volume is getting boosted during quiet parts. This is especially noticeable on tracks which fade out, the sound level gets progressively higher as the song fades out, like it's trying to maintain a constant playback volume. This creates a lot of background noise on music recorded from vinyl, for example.
I've checked it isn't the recording, by transferring the same mp3 file to another device and playing it there - the song plays back exactly as recorded, no problem.
I can't find any options in the audio devices (or beats audio) which might control this behaviour. Is there an equaliser somewhere in the system?
p.s. it behaves the same even with Beats Audio disabled. p.p.s it behaves the same with internal speakers, headphones and external speakers.
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Dec 27, 2014
I recently bought a product that works better with an external micorphone headset. This was my first time ever using one with my laptop. When I went through the set up process, the microphone was not picking up any sound and I could not hear anything through the external headset. I tried using both the microphone and headset port as well as different headsets with the same result. The headsets work fine on other devices. When I use just a plain headset connected through the headset port, I can hear just fine.
I went to Control Panel>Hardware and Sound>Sound>Manage Audio Devices to troubleshoot, but nothing worked. I tryed updating the latest drivers and was told the latest are already installed.
The Product Name is : HP Pavilion dv7 Notebook PC
The Product # (NOT serial number) is : B5R46UA#ABA
The External Mic is called: IDT High Definition Audio CODEC
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Dec 29, 2014
since the past week, whenever i plug my headphones into my laptop sound comes through BOTH the laptop speakers and my headphones. It was working perfectly fine last week. My laptop doesn't have a Realtek driver, it has IDT with beats. I have already uninstalled and reinstalled the latest drivers, and if I had realtek i would be able to change the settings.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Oct 27, 2013
Suddenly my computer has no sound what so ever. It doesnt work when I plug in headphones, either. When I hold the mouse over the sound icon in the bottom right corner of the screen it says, "No Audio Output Device is Enabled."
I have Windows 7 Home Premium 64-bit Service Pack 1. My computer's product number is XZ046UA#ABA.
Do I need to install a new driver, or something else?
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